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CubiScan ® Operations and Technical Manual Version 1.3 Quantronix, Inc. Cubing and Weighing Systems 380 South 200 West P.O. Box 929 Farmington, Utah 84025 U. S. A. Phone +1 (801) 451-7000 Fax +1 (801) 451-0502 Website: http://www.cubiscan.com...
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110 measurement products are protected by one or more of U.S. Patent Re42,430 and foreign patents. ® CubiScan 125 measurement products are the subject of U.S. Patent 8,928,896. Another U.S. patent is pending. ® CubiScan 225 measurement products are protected by one or more U.S. patents, refer to U.S. Patent 9435637.
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FCC Compliance Statement for American Users This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation.
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Seller at Buyer’s expense as well as pay for all return shipping. All replaced or exchanged parts becomes property of Seller. Buyer shall first receive written confirmation to ship the product before sending it. Written confirmation to ship is not a guarantee that the defect or damage to the product is covered by this warranty. Seller is not obligated to pay for labor, material, or service charges involved in the removal, return, or installation of equipment or components. Seller reserves the right to incorporate improvements in material and design of its products without notice and is not obligated to incorporate the same improvements in equipment previously manufactured. Exclusions and Limitations. This limited one (1) year warranty is applicable exclusively to original equipment products and components that were manufactured by Seller. Seller also warrants its replacement parts, subject to the terms and conditions set forth herein, for the lesser period of ninety (90) days from the date of delivery or until the expiration of the original warranty, whichever is greater. Seller does not warrant, for any purpose, any external accessories, or integrated parts, including but not limited to computers, controllers and/or barcode scanners, that are manufactured by another manufacturer and sold under a separate label, even if they are packaged or sold with Seller’s product. Seller’s obligation and liability under this warranty is expressly limited to repair or replacement (at its option) of the warrantied equipment or components within the Warranty Period. A purchase by Buyer of equipment that it had first leased or rented shall not start a new Warranty Period. Seller does not warrant that the operation of the product will be uninterrupted or error‐free. This warranty shall not apply to equipment or components which has/have: 1.Been the subject of an accident, or repairs or modifications attempted or made and not authorized by Seller. 2.Been used with incompatible products. 3.Been operated under abnormal conditions, excessive heat or cold, highly corrosive environments, or in an unintended manner. 4.Not been operated or maintained in accordance with Seller’s instructions. 5.Been subject to misuse or abuse, negligent handling, improper installation, accident, damage by fire, flood, snow, ice, water or other liquid damage, lightning, abnormal electrical condition and/or power surge, earthquake, or other act of God or events outside of Sellers control. 6.Had serial numbers altered, defaced or removed. 7.Been operated beyond capacity. 8.Not been manufactured by Seller including parts, accessories, or components which have been integrated into, used alongside of, or in conjunction with a product manufactured by Seller. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT ALLOWED BY LAW, SELLER SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF SELLER CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY SELLER IN ITS SOLE DISCRETION. This statement sets forth the full extent of Seller’s liability for breach of any warranty or deficiency in connection with the sale or use of the product. No employee, representative or reseller of Seller is authorized to change this warranty in any way or grant any other warranty. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, SELLER IS NOT RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH SELLER PRODUCTS. BUYER WAIVES THE RIGHT TO SEEK TOTAL COMBINED DAMAGES FROM SELLER...
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• Updated terminology and images to be consistent with the latest firmware version • “Appendix B Firmware Log” on page 86 Added a firmware log, see • Deleted the Communications Protocol and made it a separate document This document was created with the purpose of providing the most accurate and complete information. If you have comments or suggestions for improving this manual, contact Quantronix at manual@cubiscan.com. Manual updated July 12, 2017.
Chapter 1 Product Description The CubiScan 125 is a static cubing system that uses a combination of sensing technologies to measure and weigh irregularly-shaped parts and components as well as boxed items. Small parts and items are measured with great precision using infrared sensing technology, while larger boxed items are measured with ultrasonic sensors.
Product Description Specifications Figure 1 CubiScan 125 Specifications Power Requirements 100 – 240 VAC, 50 – 60 Hz Environmental Operating Temperature: 32° to 104° F (0° to 40° C) Humidity: 0 to 90% non-condensing Measuring Sensor Infrared light beam and ultrasonic...
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130 lbs (60 kg) User Interface Minimum PC Specifications: Windows 10/8.1/8/7/XP/95/98/NT/2000, Pentium II processor, 20 megabytes of disk space, screen resolution setting of 800 X 600 Quantronix’s QBIT™ software can be used to interface with the CubiScan 125. CubiScan 125...
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Product Description Specifications Display: Integrated TFT LCD touchscreen displays length, width, height, weight, unit of measure, 2D and height profile, and diagnostic codes. Outputs: Serial (1), Ethernet (1), USB (1) CubiScan 125...
Chapter 2 Setup This chapter provides instructions for assembling and setting up the CubiScan 125. Perform the steps to set up the CubiScan 125 in the following order: • Unpacking (page 5) • Placement (page 6) • Assembly (page 7) •...
Placement Figure 2 CubiScan 125 in Crate Examine the container and the CubiScan 125 carefully for any damage. If, after unpacking, you discover any damage to the CubiScan 125, contact the carrier immediately. Carefully remove the CubiScan 125 and its components from the crate, and place the CubiScan 125 on a solid, stable surface for assembly (see “Assembling the CubiScan 125”...
CubiScan 125 when not in use. • If a computer is used, place it as close to the CubiScan 125 as possible. The operator needs to use the keyboard or mouse on the computer while cubing and weighing packages using the CubiScan 125.
Remove four raised screws. Figure 3 Raised Screws at Top of Assembled CubiScan 125 2. Set the top sensor support in position on top of the CubiScan 125 gate support, and line up the screw holes. CubiScan 125...
Setup Assembling the CubiScan 125 3. Insert the screws you removed in step 1 through the holes and tighten them. Figure 4 Top Sensor Support Attached Attaching the Height Sensor Cable The height sensor cable (gray cable with an RJ-12 connector) is connected to the controller on the front of the base assembly and is routed and tied through the base and gate support.
Setup Assembling the CubiScan 125 1. Route the height sensor cable from the top of the gate support up the side of the top sensor support as shown below. Figure 6 Routing the Height Sensor Cable 2. Place the supplied cable ties over the sensor cable and through the holes on either side and secure them to hold the sensor cable in place.
Setup Assembling the CubiScan 125 3. Place the sensor cable cover over the wire as shown below, aligning the screws on the side of the sensor cover with the slots in the top support. Slide the sensor cover into place, and tighten the screws.
Figure 8 Connecting the Height Sensor Cable Removing the Shipping Material 1. Remove the four green foam shipping supports from the CubiScan 125 base. Figure 9 Foam Shipping Supports CubiScan 125...
Setup Assembling the CubiScan 125 2. Cut the cable tie holding the measuring gate in place, and remove the bubble wrap. Figure 10 Cable Tie Holding Measuring Gate Placing the Glass Platform 1. Remove the glass cubing and weighing platform from the cardboard box that was in the shipping crate, and carefully place it on the platform frame, as shown below.
Figure 12 Connecting Power 2. Route the AC power cord under the CubiScan 125 base so it cannot be crushed, bent, or pulled loose. 3. Connect the other end of the AC power cord to a standard power outlet.
Setup Connecting to a Computer or Network (Optional) 3. Turn on the CubiScan 125 with the power switch located on the left side of the controller box. 4. Zero the CubiScan 125. For instructions, See “Zeroing the CubiScan 25” on page 27.
If you are using the Ethernet connection option: 1. Install the driver that is needed, for further information on installing the driver, see below. 2. Connect the Ethernet cable (supplied) to the CubiScan 125’s Ethernet port, as shown in Figure 3.
If you clicked on the installation bubble, the following window will open. Figure 16 Installation Process Bubble • Once the driver has finished the installation process it will report that the adapter is ready to use. Figure 17 Adapter is Ready to Use CubiScan 125...
Subnet mask of the adapter. You can access these network settings by Settings completing the following steps: 1. Under Control Panel > Network and Internet > Network and Sharing Center locate and click on the correct connection to bring up the status window. Figure 18 Status Window CubiScan 125...
This section describes how to use a USB connection to connect a computer to the CubiScan 125. If you are using the USB cable (not supplied) connection: 1. Connect the USB cable to the CubiScan 125’s USB port located on the controller box, as shown in Figure 2.
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USB Driver following steps to install the driver. 1. With the CubiScan 125 turned on, connect the USB cable to your computer’s USB port and to the USB port on the CubiScan 125. In the bottom right corner of the monitor, a bubble appears indicating that new hardware has been found.
Make sure that the cable does not interfere with the scale. 2. Connect the serial cable to the CubiScan 125’s serial port, as shown in Figure 3. Locate a free RS-232-C serial port on your computer. Refer to your computer's documentation, if necessary, to identify the ports.
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(page 12) 5. Is the CubiScan 125’s scale platform free moving? The CubiScan 125 should not be pushed up against a wall and no object, cable, etc., should be resting on it or against it. 6. Has the Ethernet, RS-232, or USB cable been attached to the...
“Zeroing the CubiScan 125” on page Do not lean on or touch the CubiScan 125 glass platform or the object while the object is being measured and weighed. Any kind of contact with the platform during the measurement process can alter the weight or sensor reading.
Operation CubiScan 125 Touchscreen CubiScan 125 Touchscreen You can use the CubiScan 125 touchscreen (below) to configure and control the CubiScan 125 as well as display measurement results. Figure 20 CubiScan 125 Touchscreen All measurement, setup, and diagnostic information is shown on the touchscreen.
Cuboidal objects are measured by the ultrasound sensors on the CubiScan 125 frame. Irregular objects are measured by the infrared sensors in the CubiScan 125 measuring gate by moving the gate over the object on the platform. Refer to the appropriate following section for instructions.
When you place an object on the platform, the indicator goes off. Ready (indicator) This indicates that the CubiScan 125 is ready for cubing and weighing. Home (indicator) This indicates that the measuring gate is positioned in the “home” position (on the right-hand side).
Figure 22 Package on Platform Do not lean on or touch the CubiScan 125 platform or the object while an object is being measured. Any kind of contact with the platform during the measurement process can alter the weight or sensor reading.
(2 mm). An image of the object is displayed on the touchscreen as it is measured. When you begin measuring with the measuring gate, you must start with the gate on the right side of the CubiScan 125, or home position (indicated by the indicator on the touchscreen).
Do not lean on or touch the CubiScan 125 platform or the object while an object is being measured. Any kind of contact with the platform during the measurement process can alter the weight or sensor reading.
[Zero] empty measurements and weight to zero). The weight when the platform is empty must be set to zero for the CubiScan 125 to operate properly. The CubiScan 125 tries to zero itself automatically. However, you may need to use this option in the following circumstances.
Chapter 5 “Calibration”. If you have a computer connected to the CubiScan 125 with Qbit installed, you can use Qbit to set up the measurement and dimensional weight units, select the CubiScan 125 communications port, perform calibration, and other functions.
If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap . Select the Operation option if it is not already CONFIGURE selected. Figure 28 Configure Operation CubiScan 125...
Check this box if you want the dim weight and factor to be displayed on the Weight home screen. Enable Scale Check this box if you want to enable the CubiScan 125’s scale. If this box is not checked, weight will not be reported on the home screen or sent in the data packet. Enable Check this box if you want to enable the CubiScan 125’s ultrasound sensors.
You can then enable or disable the filter mode from the home screen. In this mode the CubiScan 125 measures only the largest item that is on the platform (the item that takes up the most pixels). Height is not taken into account.
The Custom option allows the use of a custom communication protocol file that has been saved on the SD card. Image: From this drop-down box you can select your image transfer type. The options are: Full and Compact. CubiScan 125...
Bmp File: From this drop-down box you can select your Bmp file type. This controls the XY and Z image options that may be downloaded. The CubiScan 125 measures more quickly with this option disabled. The options are: Disabled, XY, and XY & Z.
Units menu. 1. From the home screen, tap MENU Figure 33 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
Complete the following steps to access the Ethernet menu. 1. From the home screen, tap MENU Figure 35 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
Check this box to enable the DHCP. Static This section describes the various settings and options of the static Ethernet. This is the static IP address. SubNet This is the static subnet mask. GateWy This is the static gateway setting. CubiScan 125...
Other menu. 1. From the home screen, tap MENU Figure 37 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
Tap this button to update the firmware. The field below the button displays all firmware files that are saved on the SD card. If you would like to update the CubiScan 125 to a certain firmware file, select it in the list displayed and tap...
Calibrate the CubiScan 125 if you have problems cubing and weighing after assembly and setup. • Calibrate the CubiScan 125 if it is subjected to any type of mechanical shock or collision with a heavy object. • Calibrate the CubiScan 125 as part of a regular maintenance schedule.
Take the following steps to calibrate the CubiScan 125 scale. When calibrating the scale, the CubiScan 125 must be stable with no movement of the platform such as that caused by vibration or air movement.
Tap to begin the scale calibration. [Next] Figure 40 First Scale Calibration Screen 3. The following screen is displayed. Clear the scale of all objects, and tap to continue. [Next] Figure 41 Second Scale Calibration Screen CubiScan 125...
Calibration Calibrating the Scale 4. Place the calibration weights on the CubiScan 125 platform. Tap [Next] to continue. Figure 42 Second Scale Calibration Screen 5. You have now finished calibrating the scale. Tap to return to the HOME home screen or if you would like to try calibrating the scale again, tap...
To calibrate the gate using the touchscreen, proceed as follows. 1. Tap at the home screen. MENU Figure 44 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
The wid offset field displays the distance in millimeters from the gate pivot point to the first LED. The cutoff field displays the right measurement limit. The angle adj field displays the adjustment value required to square the touchscreen display to the actual gate movement. CubiScan 125...
5.00 Hgt in inches as possible. The height offset value may be slightly different for each CubiScan. Calibrating the Touchscreen If you are having problems selecting functions on the touchscreen, you may need to recalibrate it. You should recalibrate any time it becomes difficult to select options on the screen.
If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page 2. Tap . Select the Touchscreen option if it is not already CALIBRATE selected. Figure 48 Touchscreen Calibration CubiScan 125...
’s are green, the calibration is complete. Calibrating the Ultrasound Sensors You will need the 12'' x 5'' x 3.6'' calibration cube, supplied with the CubiScan 125, to calibrate the sensors. To calibrate the gate using the touchscreen, proceed as follows. CubiScan 125...
Calibrating the Ultrasound Sensors 1. Tap at the home screen. MENU Figure 50 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
Make sure the gate is in the home position (right-hand side). Tap [Next] to begin the scale calibration. Figure 51 First Sensor Calibration Screen 3. The following screen is displayed. Clear the glass platform of all objects, and tap to continue. [Next] Figure 52 Second Sensor Calibration Screen CubiScan 125...
12'' side against the left side panel (when looking from the front) as shown below. Tap to continue. [Next] Figure 53 Third Sensor Calibration Screen CubiScan 125...
Tap to continue. [Next] Figure 54 Fourth Sensor Calibration Screen 6. The following screen is displayed. Turn the calibration cube so that it is standing on its end in the corner with the 12'' side perpendicular to the CubiScan 125...
Figure 55 Fifth Sensor Calibration Screen You have now finished calibrating the ultrasound sensors. Tap HOME return to the home screen or if you would like to try calibrating the sensors again, tap [Next] Figure 56 Sensor Calibration Complete CubiScan 125...
CubiScan 125 in good operating condition and prevent service calls or repairs. Precautions The CubiScan 125 should not be subjected to extremes in temperature or humidity, nor should it be subjected to excessive vibration. For environmental recommendations, see “Placement” on page Do not put packages on the platform that are known to be over 50 pounds (25 kg).
Removing the Controller If you suspect that there is a problem with the CubiScan 125 controller, first review the Troubleshooting chapter and take any recommended action. If the problem persists, contact Quantronix Technical Assistance at +1 (801) 451-7000 for assistance.
Figure 57 above) using a 1/8" Allen wrench. The touchscreen is in the center of the mounting plate, and the mounting plate is attached to the front of the CubiScan 125 base. Figure 57 Control Box 7. Verify that all cables have been removed from the control box, then pull the box out from the front.
If problems continue, review the following sections for more information. No Response When You Turn Power On If there is no response when you power on the CubiScan 125, do the following: 1. Verify that the AC power cord is pressed firmly into the power socket.
If you suspect that the CubiScan 125 scale readings are inaccurate, do the following: 1. Zero the CubiScan 125 by making sure the platform is free of all objects and then selecting from the toolbar or Tools menu in Qbit. (If a...
About 1. Is the CubiScan 125 turned on and securely connected to power? 2. Is the serial cable or Ethernet cable connected to both the CubiScan 125 and the computer or network, and are both connections secure? 3. (Computer connection) Is the serial cable connected to the computer at either the COM1 or COM2 port? 4.
. Select the option if it is not already selected. About Version Figure 59 About Version This field displays the Media Access Control (MAC) address. This field displays the product number that is unique to each CubiScan 125. CubiScan 125...
These fields display the firmware used for the left, top, and right ultrasound sensors. Config-Audit This section discusses the Config-Audit menu. Complete the following steps to access the Config-Audit menu. 1. Tap at the home screen. MENU Figure 60 Home Screen CubiScan 125...
About Config-Audit Figure 61 About Config-Audit Configuration This field displays the configuration audit history. Audit Trail Cal-Audit This section discusses the Cal-Audit menu. Complete the following steps to access the Cal-Audit menu. CubiScan 125...
1. Tap at the home screen. MENU Figure 62 Home Screen 2. Tap . Select the option if it is not already selected. About Cal-Audit Figure 63 About Cal-Audit Calibration Audit This field displays the scale calibration history. Trail CubiScan 125...
Troubleshooting Diagnostics Diagnostics This section describes the diagnostic capabilities of the CubiScan 125. Scale Diagnostics Complete the following steps to view the Scale Diagnostics. 1. From the home screen, tap MENU Figure 64 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu.
This field displays whether there is weight on the scale or not. =Weight on scale =No weight on scale Tare This field displays the zero adjustment count. Gate Diagnostics Complete the following steps to view the gate diagnostics. CubiScan 125...
Troubleshooting Diagnostics 1. From the home screen, tap MENU Figure 66 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
From this screen you can view the sensitivity threshold board settings. The three LED beam bars now shown on the display represent the LED beams that the CubiScan 125 uses to measure objects. This is a useful screen for determining the functionality of the LED beams.
Reset previously set. Step 1.2 Move the gate slowly from the home position (right-hand side) all the way to the left side and back to the home position. Malfunctioning LEDs appear as yellow tick marks CubiScan 125...
Gate Mask Tick Marks Step 1.3 to mask the LEDs shown on the blue beam bars. Mask When the LEDs are masked, they will no longer be used to take measurements. If you want to clear all masks, tap Reset CubiScan 125...
Troubleshooting Diagnostics 2. Tap the button to go to the next screen. [>] Figure 70 Third Gate Diagnostic Screen Touchscreen Diagnostics Complete the following steps to view the touchscreen diagnostics. CubiScan 125...
Troubleshooting Diagnostics 1. From the home screen, tap MENU Figure 71 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
From this screen you can view the linearization parameters of the touchscreen. To test the calibration of the touchscreen you can touch the screen and a should appear. Sensor Diagnostics Complete the following steps to view the sensor diagnostics. CubiScan 125...
Troubleshooting Diagnostics 1. From the home screen, tap MENU Figure 73 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
This field displays the blanking value, which is the dead zone in front of a sensor. Delay This field displays the internal timing parameter of the sensor in milliseconds. Tmpr This field displays the internal temperature of the sensor. Length These fields display the current length, width, or height measurement. Width Height CubiScan 125...
Troubleshooting Testing Testing This section describes the factory testing capabilities of the CubiScan 125. Data in this section should not be altered unless you are instructed to do so by a Quantronix employee. Scale Complete the following steps to view the Scale Testing.
. Select the Scale option if it is not already selected. TEST Figure 76 Test Scale From this screen you can test for scale repeatability. Only run this test if instructed to by a Quantronix employee. Gate Complete the following steps to view the Gate Testing. CubiScan 125...
Troubleshooting Testing 1. From the home screen, tap MENU Figure 77 Home Screen If you have set up a password previously in the system configuration, you need to enter the password to unlock the menu. Refer to page CubiScan 125...
From gate diagnostic screens one through two, you can run and view the results of the cube test. Only run this test if instructed to by a Quantronix employee. 3. Tap twice to reach the third gate diagnostic screen. [>] Figure 79 Third Gate Diagnostic Screen CubiScan 125...
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Troubleshooting Testing From this screen you can run a flicker test for internal gate testing purposes. You should only run this test if you are instructed to by a Quantronix employee. CubiScan 125...
Appendix A Parts List Following is a list of parts that can be purchased for the CubiScan 125 as spare parts or if replacement is necessary. Part No. Description Quantity/Unit 13206 Main Controller Assembly 11291 Sensor Assembly 12890 Plate, Glass...
Appendix B Firmware Log Following is the firmware log that records updates and changes to the CubiScan 125 firmware. Firmware Build Date Description 3.00 2017/3/28 Initial Build CubiScan 125...
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