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Warranty Information (cont)
The service centre representative will assess the claim. If:
1) There is a minor fault, they can offer either a replacement spare part, replacement unit, repair or
other suitable remedy.
2) There is a major fault , they can offer a replacement, repair or suggest you return to the store you
purchased it from for a full refund.
Please note: a request for compensation will need documentary evidence of the loss or damage
suffered. It will also need to be evidenced that such a loss was a reasonably foreseeable result of
a failure to comply with a consumer guarantee under the Australian Consumer Law.
3) The product was damaged through abnormal use, no refund or repair can be offered.
The sending of replacements, spare parts or the cost of repair carried out will be organised and
covered by the Service Centre. If collection of the item is required this will be organised by the Service
Centre and at our expense. Do not return any products without authorisation as this will be at your
expense.
Our sales and service centre has been set up to provide assembly assistance, replacement parts and
accessories, and to
warranty claim our Service Centre will send, via post or email, a repair and refurbished goods or parts
notice.
SERVICE CENTRE
Contact details and hours of operation.
Freecall 1800 465 070
9:00am – 4:30pm Monday to Friday (excluding Public Holidays)
9:00am – 3:00pm Saturday
This product is warranted and distributed by:
Action Sports of 48B Egerton St, Silverwater NSW, 2128
Phone: (02) 8799 3500
2017 Action Sports Equipment Pty Ltd.
16
handle all warranty related matters. Please note upon receiving your
S002102 6 Station Swing Set
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