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Related Manuals for Flying Voice FIP11
Summary of Contents for Flying Voice FIP11
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Page 2: Table Of Contents
Contents FIP11/FIP11W/FIP11WP User Manual Contents About This User Guide..............错误！未定义书签。 Contact with FlyingVoice..........................2 Purpose................................3 Cross references.............................3 Declaration of Conformity........................... 4 CE certification............................. 4 FCC certification............................4 Class B Digital Device or Peripheral......................4 Warnings and notes...............................5 Warnings................................ 5 Notes................................5 Chapter 1 Product description................6 FIP11/FIP11W/FIP11WP............................. - Page 3 Contents FIP11/FIP11W/FIP11WP User Manual All Forwarding............................20 Busy Forward.............................. 21 No answer Forward............................ 22 Call Waiting................................. 23 Auto Answer................................ 25 DND..................................26 End the call................................26 Blacklist................................27 SMS..................................28 Send text messages............................28 Read text messages............................29 Voicemail................................29 Chapter 3 LCD Configuration................31 Change language..............................
- Page 4 Contents FIP11/FIP11W/FIP11WP User Manual Chapter 5 Common Troubleshooting..............71 The power is not reflected..........................72 No dial tone................................72 Can not make a call.............................72 Can not receive phone calls..........................72 No sound in the call.............................72 Can’t login Web page............................73 forget password..............................73...
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Page 5: About This User Guide
FIP11/FIP11W/FIP11WP User Manual About This User Guide Thank you for choosing FlyingVoice FIP11/FIP11W/FIP11WP. The FIP11/FIP11W/FIP11WP which has 8 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network. This phone functions not only much like a traditional phone,... -
Page 6: Contact With Flyingvoice
About This User Guide FIP11/FIP11W/FIP11WP User Manual Contact with FlyingVoice Main website: http://www.flyingvoice.com/ Sales enquiries: sales1@flyingvoice.com Support enquiries: support@flyingvoice.com 010-67886296 0755-26099365 Hotline: Address: Room508-509, Bldg#1, Dianshi Business Park, No.49 Badachu Rd,Shijingshan District, Beijing, China... -
Page 7: Purpose
About This User Guide FIP11/FIP11W/FIP11WP User Manual Purpose The documents are intended to instruct and assist personnel in the operation, installation and maintenance of the FlyingVoice equipment and ancillary devices. It is recommended that all personnel engaged in such activities be properly trained. -
Page 8: Declaration Of Conformity
About This User Guide FIP11/FIP11W/FIP11WP User Manual Declaration of Conformity CE certification This device complies with the EU Directive 2014/35 / EU and the EMC Directive 2014/30 / EU. FCC certification This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. -
Page 9: Warnings And Notes
About This User Guide FIP11/FIP11W/FIP11WP User Manual Warnings, cautions, and notes The following describes how warnings and notes are used in this document and in all documents of the FlyingVoice document set. Warnings Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert the reader to possible hazards that could cause loss of life or physical injury. -
Page 10: Chapter 1 Product Description
Product description FIP11/FIP11W/FIP11WP User Manual Chapter 1 Product description This chapter covers:： · FIP11/FIP11W/FIP11WP · Internet connection · Familiar with the phone... -
Page 11: Fip11/Fip11W/Fip11Wp
Product description FIP11/FIP11W/FIP11WP User Manual FIP11/FIP11W/FIP11WP Port/Model FIP11 FIP11W FIP11WP Product Picture 2.8 inch color LCD screen 2.8 inch color LCD screen 2.8 inch color LCD screen 320 * 240 resolution 320 * 240 resolution 320 * 240 resolution Wi-Fi ×... -
Page 12: Internet Connection
Product description FIP11/FIP11W/FIP11WP User Manual Internet connection Phone Start Please refer to the quick installation manual for the telephone assembly Step 1. AC power adapter is plugged into an electrical outlet. Note Use only the power adapter that comes with the kit. - Page 13 Product description FIP11/FIP11W/FIP11WP User Manual Step 3. Using the ▲ and ▼ buttons to navigate, use the softkey "Connect" connection under the LCD to select the network, the logo appears on the LCD,The line network is connected. Notes If you need Wi - Fi certification, please fill in the authentication and password.
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Page 14: Familiar With The Phone
Product description FIP11/FIP11W/FIP11WP User Manual Step 5. If AP is connected,the wireless icon on the main screen of the LCD will appear as connected Familiar with the phone Front panel Name Description answer the phone Handle Pick up or hang up... - Page 15 Product description FIP11/FIP11W/FIP11WP User Manual Handle bracket, to prevent the vertical installation of the phone when the handle drop RJ-11 telephone line one end interface on the left side of the IP phone RJ-11 telephone line one end interface at the bottom of...
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Page 16: Later Panel
Product description FIP11/FIP11W/FIP11WP User Manual Headphones Switch to headset mode Call Transfer Call transfer: blind transfer and attended transfer 3 way Conference, press this key during the call to start 3 way Conference the 3 way conference Volume button Increase or decrease the volume... -
Page 17: Led Indicator
Product description FIP11/FIP11W/FIP11WP User Manual LED indicator Color Status Description 1. The phone is in power off / idle / busy state Not shiny,off 2. The call is in the hold / mute state Red is always bright The phone is in an initialized state... - Page 18 Product description FIP11/FIP11W/FIP11WP User Manual Call mute Handle pick up / dial / call Call forward: all froward;busy forward;no answer forward The screen number, the current screen is 1 The front line is already registered The line registration failed The line goes off-hook / call...
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Page 19: Chapter 2 Basic Functions
Basic functions FIP11/FIP11W/FIP11WP User Manual Chapter 2 Basic functions This chapter contains the following: · SIP registration · Dial number · Answer the phone · Mute the call · Hold · 3-way conference · Call transfer · Call forward · Call waitting ·... -
Page 20: Sip Registration
Basic functions FIP11/FIP11W/FIP11WP User Manual SIP registration There are two ways to register a SIP account: register from the LCD and register from the web page From the LCD: Step 1. Press button. Step 2. Use the ▲ and ▼ navigation keys or enter the number 7 to 7. Account, you need to enter the login password. -
Page 21: Dial Number
Basic functions FIP11/FIP11W/FIP11WP User Manual Dial number You can make a call by either of the following methods: Use the handle Step 1. The handle goes off-hook, the LCD display shows "Enter number" Step 2. Press the dial key to enter the destination number. -
Page 22: Call From Call Log
Basic functions FIP11/FIP11W/FIP11WP User Manual Step 1. Press button to enter the menu item and use the ▲ and ▼ navigation keys or enter the number 1 to 1. Phonebook; Or use the phonebook shortcut keys in the standby mode;Or use multi-function phone button to enter the phone book Step 2. -
Page 23: Hold
Basic functions FIP11/FIP11W/FIP11WP User Manual Hold When the phone is talking: Step 1. When A and B talk, A presses the HOLD button to keep the current call, and then the A handset can hear the dial tone, and B will play keep music. -
Page 24: Blind Call Transfer
Basic functions FIP11/FIP11W/FIP11WP User Manual Step 4. If C agrees to answer the transfer call, the A phone presses the "Transfer" button or use softkey to complete the transfer. Then A will be disconnect from all call. Step 5. If C don’t agree to answer the transfer call, after A / C hangs up after the call, A presses button to resume the call with B. -
Page 25: Busy Forward
Basic functions FIP11/FIP11W/FIP11WP User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable all forward at position 1 and fill the destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save& Apply’, and the configuration is complete. -
Page 26: No Answer Forward
Basic functions FIP11/FIP11W/FIP11WP User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable the busy forward at position 1 and fill destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save&Apply’, and the configuration is complete. -
Page 27: Call Waiting
Basic functions FIP11/FIP11W/FIP11WP User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable the no answer forward at position 1 and fill destination number at position 2.Potion 3 is no answer to the forward time, default 20s. - Page 28 Basic functions FIP11/FIP11W/FIP11WP User Manual From Web page: Step 1. Log in to the web page and switch to the ‘VoIP-Line 1’ Configuration page. Step 2. There is a call waiting conifiguration item in the ‘Supplementary Service Subscription’ on this page.
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Page 29: Auto Answer
Basic functions FIP11/FIP11W/FIP11WP User Manual Auto Answer Functional Description: Auto Answer function: automatic answer when there is a call. From LCD: Step 1. Press button. Step 2. Use the ▲ and ▼ navigation keys or enter the number 5 to the 5. Perferencess settings and select the 3 Auto Answer. -
Page 30: Dnd
Basic functions FIP11/FIP11W/FIP11WP User Manual Functional Description: DND:Do not disturb, reject all calls. From LCD: Step 1. In the main screen of the phone, from left to right the fourth software is DND softkey, use it, the screen will appear a free play DND icon ,that means DND is enabled. -
Page 31: Blacklist
Basic functions FIP11/FIP11W/FIP11WP User Manual Blacklist Functional Decription: Blacklist: If a number is blacklisted, the phone will block incoming calls to the number. From LCD: Step 1. Press buttons, Step 2. Use the ▲ and ▼ navigation keys or enter the number 4 to select 4 Blacklist. -
Page 32: Sms
Basic functions FIP11/FIP11W/FIP11WP User Manual Step 5. Click "Save&Apply" / "Save" to make the configuration take effect Send text messages Step 1. Press buttons, Step 2. Use the ▲ and ▼ navigation keys or enter the number 3 to 3 SMS. -
Page 33: Read Text Messages
Basic functions FIP11/FIP11W/FIP11WP User Manual Read text messages Step 1. When there is a new message, the phone screen will have a new message prompt, you can use the softkey to read the message. Step 2. Also you can press button Step 3. - Page 34 Basic functions FIP11/FIP11W/FIP11WP User Manual Step 2. Enable MWI and fill in the Voice Mail Number. Step 3. Use the ‘Save&Apply’ / ‘Save’ button to save your changes for the configuration to take effect. How to Use: Step 1. When there is a voice message, the LED in the upper right corner of the phone will flash.
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Page 35: Chapter 3 Lcd Configuration
LCD Configuration FIP11/FIP11W/FIP11WP User Manual Chapter 3 LCD Configuration This chapter contains: · Change language · Change ringtone · Change the date and time · Reboot · Restore Factory · Other parameters of the phone... -
Page 36: Change Language
LCD Configuration FIP11/FIP11W/FIP11WP User Manual Change language Step 1. Use button, then select 5 Preferences. Step 2. Use the ▲ and ▼ navigation keys or enter the number 5 to select5 Preferences. Step 3. Select 1. Language, use the "select" softkey to enter the language selection interface Step 4. -
Page 37: Factory Reset
LCD Configuration FIP11/FIP11W/FIP11WP User Manual Factory Reset You can restore the factory settings on the LCD menu or on the phone's page. This setting is used when configuring and troubleshooting the network. Please do not easily recover, if necessary or need to contact the administrator. - Page 38 LCD Configuration FIP11/FIP11W/FIP11WP User Manual send text messages, edit, view, delete, move to the phone book and other functions Language Select a different language Call Waiting enable or disable call waiting Auto Answer enable or disable auto answer 5.Preference Preferred...
- Page 39 LCD Configuration FIP11/FIP11W/FIP11WP User Manual 8.Call Forward Target Number Set the target phone number for busy forward On Code Used to enable the busy forward Off Code Used to disable the busy forward CFWD When Enable or disable no answer forward...
- Page 40 LCD Configuration FIP11/FIP11W/FIP11WP User Manual Type 2. Currently supports DHCP and static types View or change the IP address of the current Current IP 12.Wireless wireless network Current View or change the subnet mask for the current Netmask wireless network...
- Page 41 LCD Configuration FIP11/FIP11W/FIP11WP User Manual Press 20Login/Logout to erase memory, and then user should input password when user access to 9Accounts again.
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Page 42: Chapter 4 Web Configuration
Web Configuration FIP11/FIP11W/FIP11WP User Manual Chapter 4 Web Configuration This chapter contains: · Login · SIP account · Line 1 · Network · Phone · Dial Plan · Management... -
Page 43: Login
Web Configuration FIP11/FIP11W/FIP11WP User Manual Login There are two modes to login Web: (1) admin mode: the default user name is admin, the password also is admin, you can view and configure the Web interface, all settings. (2) user mode: the default user name is user, password also is user, can only view and configure part of the... -
Page 44: Status
Web Configuration FIP11/FIP11W/FIP11WP User Manual Click the sub navigation bar to enter the configuration Postition 2 navigation bar page Postition 3 Product Information Device Information Configuration Title Postition 4 Product Information Show product information main information shows the firmware version, DSP... -
Page 45: Lan Host
Web Configuration FIP11/FIP11W/FIP11WP User Manual LAN Host This page shows information about the device connected to the LAN port of the device. Syslog This page displays the system log: the user can use the ‘Clear’ button to delete all logs, clear all information; use the ‘Refresh’... - Page 46 Web Configuration FIP11/FIP11W/FIP11WP User Manual Basic Set up your VoIP service provider to provide basic information such as phone number, account number, password, SIP proxy, and so on. Parameter name Description Line Enable Whether to enable the corresponding Line Proxy Server...
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Page 47: Audio Configuration
Web Configuration FIP11/FIP11W/FIP11WP User Manual Audio Configuration Select audio encoding format: Parameter name Description Select the corresponding encoding mode from G.711A, Audio Codec Type 12,3,4,5,6,7 G.711U, G.722, G.729 and G.723 five encoding modes G.723 Coding Speed Select the encoding rate of G.723, there are two kinds of 5.3kbps and 6.3kbps... - Page 48 Web Configuration FIP11/FIP11W/FIP11WP User Manual Supplementary Service Subscription Parameter name Description Call Waiting Whether to enable call waiting Fill in the hotline number. After the user is set up, go off-hook Hot Line and immediately dial the hotline number automatically...
- Page 49 Web Configuration FIP11/FIP11W/FIP11WP User Manual Advanced Parameter name Description Domain Name Type Whether to enable domain name recognition in SIP URIs Carry Port Information Whether to carry the SIP URI port information Signal Port The local port number of the SIP protocol...
- Page 50 Web Configuration FIP11/FIP11W/FIP11WP User Manual Refresher Select Refresh from UAC and UAS If this option is enabled, the IP phone will send SIP-OPTION to the server instead of sending Hello messages on a regular basis. The SIP 100REL Enable interval for sending is the parameter set for the "NAT Hold Interval"...
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Page 51: Sip Settings
Web Configuration FIP11/FIP11W/FIP11WP User Manual SIP settings SIP Parameters Parameters name Description SIP T1 The default value is 500 SIP User Agent Name Enter the SIP User Agent header field Max Forward Modify the maximum hop value, the default is 70... -
Page 52: Voip Qos
Web Configuration FIP11/FIP11W/FIP11WP User Manual NAT Traversal Parameters name Description NAT Traversal Whether to enable NAT mode, or select STUN to penetrate STUN Server Address STUN server IP address NAT Refresh Interval(sec) Refresh interval STUN Server Port STUN port, the default is 3478... -
Page 53: Network
Web Configuration FIP11/FIP11W/FIP11WP User Manual Network This page includes: WAN port settings, LAN port settings, VPN, DMZ, wireless, QoS and DDNS settings, the following picture for the navigation bar: WAN connection There are three ways to connect to the Internet: DHCP, static and PPPoE... - Page 54 Web Configuration FIP11/FIP11W/FIP11WP User Manual DNS Mode alternate DNS. The DNS type is Automatic: The IP phone will automatically obtain the preferred DNS and alternate DNS from the DHCP server. The preferred DNS address for the Internet port Primary DNS Alternative DNS for Internet ports.
- Page 55 Web Configuration FIP11/FIP11W/FIP11WP User Manual PPPoE: Parameters name Description WAN IP Mode Select PPPoE. MAC Address Clone Whether to allow MAC cloning LAN connection mode Select bridging or routing. LAN Connection Mode The DNS type is specified: the user should manually set the preferred DNS and alternate DNS.
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Page 56: Lan
Web Configuration FIP11/FIP11W/FIP11WP User Manual Parameters name Description Set the IP address of the PC port. Local IP Address Local Subnet Mask Set the subnet mask. Whether to enable the DHCP server. If the LAN port is not in NAT mode, Local DHCP Server the user can not enable the DHCP server. -
Page 57: Vpn
Web Configuration FIP11/FIP11W/FIP11WP User Manual VPN is a technology that builds a private network on a public network. The connection between any two nodes of the VPN network does not have the end-to-end physical link required by the traditional private network, but rather the network platform provided by the public network service provider, and the user data is transmitted in the logical link. - Page 58 Web Configuration FIP11/FIP11W/FIP11WP User Manual L2TP Parameters name Description Whether to enable VPN. VPN Enable Select PPTP mode. Initial Service IP The IP address of the VPN server. User Name The user name required for authentication. Password The password required for authentication.
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Page 59: Dmz
, Do not allow any access, to achieve internal and external network separation, to meet user needs. The FIP11 / FIP11W / FIP11WL / FIP11WP provides such a DMS that can map external data based on any protocol to a single host (DMZ host) of the LAN. Ordinary Internet operations and other Internet activities of other clients will continue without undue disruption. -
Page 60: Routing
Web Configuration FIP11/FIP11W/FIP11WP User Manual Routing Add a routing rule: Parameters name Description Destination The destination address of the routing rule to be added Host/Net Select the way you want to add Gateway The IP address of the gateway Interface... -
Page 61: Preferences
Web Configuration FIP11/FIP11W/FIP11WP User Manual Preferences VolumeSettings Parameters name Description Adjust the volume of the handset MIC. Handset Input Gain Adjust the volume of the handset. Handset Volume Adjust the volume of the speaker MIC. Speakerphone Input Gain Adjust the volume of the speaker. -
Page 62: Phonebook
Web Configuration FIP11/FIP11W/FIP11WP User Manual mechanism. Ringing Time(10-300sec) Ring time. Miscellaneous Parameters name Description Whether to enable automatic answering, if the phone automatically Auto Answer answer the phone. Whether to enable automatic answering under CallINFO. Auto Answer by CallINFO Dial Time Out(IDT) - Page 63 Web Configuration FIP11/FIP11W/FIP11WP User Manual Parameters name Description Phonebook Upload && Upload or download the phone file in CSV format Download Blacklist Upload && Upload or download the blacklist file in CSV format Download The format of the batch is:...
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Page 64: Call Log
Web Configuration FIP11/FIP11W/FIP11WP User Manual Steps: Add a phone book: Step 1. Click the Add button, and then the configuration table appears as shown. Step 2. Fill in the value of the parameter. Step 3. Press the Ok button to end the configuration. -
Page 65: Multi-Functional Key
Web Configuration FIP11/FIP11W/FIP11WP User Manual Multi-Functional Key Parameters name Description Function key number. Function key type Type Select the corresponding shortcut key function on the Shortcut Keys. Mode Select Line / Auto Select. Line Enter the number. Expansion Multi-function keys... -
Page 66: Dial Rule
Web Configuration FIP11/FIP11W/FIP11WP User Manual The monitored account is in a call / busy state Yellow Monitored account ringing Grey Monitored account does not exist (or registration failed) Blue When the BLA status of BroadSoft platform is Parking Lot Dial Rule... - Page 67 Web Configuration FIP11/FIP11W/FIP11WP User Manual Edit a dial plan: Step 1. Enable the dial plan Step 2. Select a dial plan Step 3. Click the "Edit" button, will appear as shown in Figure 2 configuration table Step 4. Change the value of the parameter Step 5.
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Page 68: Administration
Web Configuration FIP11/FIP11W/FIP11WP User Manual Example 1 If the user dials # 12 # 2, the call will call 010 # 12% 232. Example 2 If the user dials 58101, the phone will call 2413338101. The phone will press after 5 will play the sound, press 8 after dial tone stop. -
Page 69: Password Reset
Web Configuration FIP11/FIP11W/FIP11WP User Manual Parameters name Description NTP Enable Whether to enable NTP Option 42 Whether to enable Option 42 Current Time Show current time Sync with host Set the time zone NTP Settings Primary NTP Server Preferred IP address or domain name of the NTP server... -
Page 70: Web Access
Web Configuration FIP11/FIP11W/FIP11WP User Manual Step 2. Enter the new password twice in the new password and confirm the password field. Web Access Parameters name Description Remote Web Login Whether to enable remote Web logon Web Port Set the port to log in through the Internet port and PC port. The default value is 80... -
Page 71: Firmware Management
Web Configuration FIP11/FIP11W/FIP11WP User Manual Step 3. The user can view the status / syslog page of the syslog. Remotely: Step 1. Enable remote system log enable and enter the IP address in Remote Syslog Server, as shown in Figure 2. -
Page 72: Provision
Web Configuration FIP11/FIP11W/FIP11WP User Manual Provision 1) configuration allows the phone to automatically upgrade or automatically configure. 2) Phone support provides three ways: TFTP, HTTP and HTTPS. Before testing or using TFTP, the user should have a TFTP server and upgrade files and configuration files. -
Page 73: Tr069
Web Configuration FIP11/FIP11W/FIP11WP User Manual Delay" time, ATA will retry the resynchronization, defaulting to 3600 seconds Forced Resync Delay(sec) If the time to re-sync, but ATA is busy, in this case, ATA will wait for some time, the longest is the "forced resynchronization delay", the... - Page 74 Web Configuration FIP11/FIP11W/FIP11WP User Manual TR069 Enable Whether TR069 is enabled CWMP Whether CWMP is enabled ACS URL TR069 the server's URL, the default for the Fahrenheit ACS server address User Name The user name for the TR069 server connection...
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Page 75: Chapter 5 Common Troubleshooting
Common Troubleshooting FIP11/FIP11W/FIP11WP User Manual Chapter 5 Common Troubleshooting This section provides a solution to the problems that may arise during the installation and operation of IP telephones. · The power is not reflected · No dial tone · Can not make a call ·... -
Page 76: The Power Is Not Reflected
Common Troubleshooting FIP11/FIP11W/FIP11WP User Manual The power is not reflected solution: Check that the power adapter is properly connected. No dial tone solution: Check that the telephone wiring and telephone line order are properly connected. Can not make a call... -
Page 77: Can't Login Web Page
Common Troubleshooting FIP11/FIP11W/FIP11WP User Manual Can’t login Web page solution: Check that the Ethernet cable is properly connected. Check whether the URL is correct, URL format: http: // IP address. Check if your firewall / NAT settings are correct. If the IE version is checked by IE8, or use another browser such as Firefox or Mozilla, or contact your administrator, vendor or ITSP for more information or assistance.