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CUSTOMER SERVICE AND
TECHNICAL SUPPORT
CUSTOMER SERVICE
For further information, we invite you to visit the illico TV Help Portal, or watch instructional
videos at videotron.com/Terminal-support or contact Customer Service.
You can reach a representative at 1-888-433-6876, Monday–Friday from 7:30 a.m. to 10 p.m.,
and Saturdays and Sundays from 8 a.m. to 8 p.m.
TECHNICAL SUPPORT
For problems of a technical nature, we invite you to contact Technical Support at
1-877-380-2611. You can reach a representative 24 hours a day, 7 days a week.
THE COMPLETE USER GUIDE IS AVAILABLE AT
videotron.com/Terminal-support
For more information, visit us at videotron.com/terminal-support
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