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Summary of Contents for Videotron ILLICO X8
- Page 1 GUIDE — HD TERMINAL MULTI-ROOM HD PVR ILLICO X8...
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Page 2: Table Of Contents
IT DESERVES—RECYCLE IT! Recycle out-dated electronic devices like cellphones, digital terminals, modems, routers and accessories. Simply drop them off at any Videotron or Videotron le superclub store. It’s easy—do your good deed today. videotron.com/werecycle For more information, visit us at videotron.com/terminal-support... -
Page 3: Welcome
• Tune in to channel 900 for a wide selection of special releases, new arrivals, series, events, documentaries and on-demand programming that you can order on a pay-per-view basis. • Sign up for Club illico and get unlimited access to Videotron’s catalogue of movies, series, kids shows and documentaries. Watch as many times as you want! -
Page 4: Activation
5. Follow the instructions on page 10 to program the remote to your TV. IMPORTANT: If the error message “WIZ 502” appears on the screen, you should immediately contact Videotron Technical Support (p. 15), as this indicates that some applications will not work. For more information, visit us at videotron.com/terminal-support... -
Page 5: Your Terminal
Coaxial audio/video output 11 Firewire port (currently unavailable) Digital coaxial audio output 12 Ethernet port (currently unavailable) Optical audio output 13 Power supply S-Video output 14 RCA audio output NOTE: Pictures for reference purposes only For more information, visit us at videotron.com/terminal-support... - Page 6 11 eSATA port (only available on the HD PVR) Digital coax audio output 12 Firewire port (currently unavailable) Optical audio output 13 Ethernet port (currently unavailable) S-Video output 14 Power supply NOTE: Pictures for reference purposes only For more information, visit us at videotron.com/terminal-support...
- Page 7 HDMI audio/video output Coaxial audio/video input HDMI audio/video output RCA video output 10 eSATA port (currently unavailable) Digital coaxial audio output 11 Power supply Optical audio output NOTE: Pictures for reference purposes only For more information, visit us at videotron.com/terminal-support...
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Page 8: Connection
2. If the problem persists, or if the “WIZ 502” error message pops up, please contact Technical Support at 1-877-380-2611. 3. For other types of connections, please see your retailer. 4. Should the self-installation fail, a fee may apply if a technician is required to come to your home. For more information, visit us at videotron.com/terminal-support... -
Page 9: Your Remote Control
PIN number Launch illico Cloud’s Screen format streamlined Menu Widgets Activate/disable the Add/remove a Picture-in-Picture function favourite channel (PIP) - PVR Add/remove content Search from “My Selections” LEGEND: PVR:HD PVR IOD: illico Cloud For more information, visit us at videotron.com/terminal-support... -
Page 10: Programming Your Remote Control
8. Then select Equipment Settings and specify that the remote’s volume adjustment keys control the TV’s volume (see Equipment Settings on p.12). NUMBERS HD TV BRAND NUMBERS HD TV BRAND INSIGNIA SAMSUNG SHARP MITSUBISHI SONY PANASONIC TOSHIBA PHILIPS/MAGNAVOX VIZIO For more information, visit us at videotron.com/terminal-support... - Page 11 NOTE: If neither of the two suggested programming methods worked, refer to the programming method by code in the complete version of the guide available on the Web. For more information, visit us at videotron.com/terminal-support...
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Page 12: Equipment Settings
Scroll down the menu using the arrows, select the help topic you want to learn more about and then press You’ll find an FAQ for each of the help topics, some of which feature demos. For more information, visit us at videotron.com/terminal-support... -
Page 13: Maintenance Plan
GET TOTAL PEACE OF MIND WITH VIDEOTRON’S MAINTENANCE PLAN Videotron gives you the opportunity to improve and extend your Terminal’s standard warranty for an extra two (2) years. You can subscribe to the Maintenance Plan within 30 days of your service activation date. -
Page 14: Frequently Asked Questions
Where can I learn more about the Program Guide, menus and illico apps? Videotron has provided you with a Help Menu that you can access via illico TV’s main menu and videotron.com/support. There, you’ll find demos, answers to frequently asked questions and a comprehensive user guide that you can download. - Page 15 Yes. You’ll start receiving the exact channel line-up that comes with your TV package the day after your Terminal is activated. In the meantime, you can watch several channels that might not be included in your package. For more information, visit us at videotron.com/terminal-support...
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Page 16: Customer Service And Technical Support
For further information, we invite you to visit the illico TV Help Portal, to check out instructional videos at videotron.com/Terminal-support or to contact Customer Service. You can reach a representative Monday–Friday from 7:30 a.m. to 10 p.m., Saturdays from 8 a.m. to 8 p.m. and Sundays from 9 a.m. -
Page 17: Security
• Lay the Terminal on a stable surface that’s able to support its size and weight. ACCESSORIES AND CLEANING Only use Videotron-recommended accessories. Do not open the cover of the Terminal. Unplug the Terminal and clean it with a damp cloth. Do not use a liquid or aerosol cleaner, or a magnetic/static cleaning device. - Page 18 • The unit shows a distinct change in performance. EXTENDED WARRANTY For greater peace of mind, Videotron offers you the possibility of extending the warranty for an additional two years. Customers who want this extended warranty must apply for it within 30 days of the service activation date.
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Page 19: Signal Theft
SIGNAL THEFT IMPORTANT : We wish to remind you that you are responsible for notifying Videotron of your new address and telephone number if you are moving. All the HD terminals you get for your home must be connected to the network at the same address. -
Page 20: Notes
NOTES ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ For more information, visit us at videotron.com/terminal-support...
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