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GUIDE
4K TERMINAL

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Summary of Contents for Videotron 4K Terminal

  • Page 1 GUIDE — 4K TERMINAL...
  • Page 2 For more information, visit us at videotron.com/terminal-support...
  • Page 3: Table Of Contents

    IT DESERVES—RECYCLE IT! Recycle out-dated electronic devices like cellphones, digital terminals, modems, routers and accessories. Simply drop them off at any Videotron or Videotron le superclub store. It’s easy—do your good deed today. videotron.com/werecycle For more information, visit us at videotron.com/terminal-support...
  • Page 4: Activation

    • Sign up for Club illico and get unlimited access to Videotron’s catalogue of movies, series, kids shows and documentaries. Watch as many times as you want!
  • Page 5: Your Terminal

    G10 LITE ILLICO 4K TECHNICOLOR 10242HD BACK OF THE TERMINAL Coaxial audio/video input SPDIF optical digital audio output Unusable ports HDMI 2.0 output Composite and audio ouput Power input NOTE: Images for reference purposes only For more information, visit us at videotron.com/terminal-support...
  • Page 6: Installation

    2. Turn on the Terminal. Activation should start automatically and may take up to 60 minutes. If you bought your Terminal from one of our authorized dealers (rather than in a Videotron store), please follow these steps: 1. Connect your Terminal by referring to the Connection section.
  • Page 7 (e.g.: OCAP, APP). Your screen might also remain blank for some time. Do not worry, you don’t need to do anything! 7. When the welcome screen appears, your terminal is ready. For more information, visit us at videotron.com/terminal-support...
  • Page 8: Remote Control

    D))) * and «Exit» Settings and Applications Activate/disable the Picture-in-Picture function (PIP) Add/remove a - PVR favourite channel Add/remove content Search from My favourites LEGEND: PVR: HD PVR VOD: Video on Demand For more information, visit us at videotron.com/terminal-support...
  • Page 9: Programming Your Remote Control

    1. Quick programming for your TV or audio system 2. Programming according to the brand of your tv (this method is detailed on our website at videotron.com/terminal-support) QUICK PROGRAMMING NOTE: When you program the remote control to an audio system, it will only allow you to adjust the volume on the audio system, not the volume on the TV.
  • Page 10: Equipment Settings

    • The display: Display the time on the Terminal when it is turned off. • Automatic Standby mode: Configure your terminal to shut off automatically after a period of inactivity in order to reduce your energy use. For more information, visit us at videotron.com/terminal-support...
  • Page 11: Maintenance Plan

    GET TOTAL PEACE OF MIND WITH VIDEOTRON’S MAINTENANCE PLAN Videotron gives you the opportunity to improve and extend your Terminal’s standard warranty for an extra two (2) years. You can subscribe to the Maintenance Plan within 30 days of your service activation date.
  • Page 12: Frequently Asked Questions

    Where can I learn more about the Program Guide, menus and illico apps? Videotron has provided you with a Help Menu that you can access via illico TV’s main menu and videotron.com/support. There, you’ll find demos, answers to frequently asked questions and a comprehensive user guide that you can download.
  • Page 13 I have an illico 4K Ultra HD PVR but I’m unable to watch Ultra HD content. To fully enjoy the Ultra HD experience, customers must have the following: an Ultra-HD/4K television, a 4K terminal, an HDMI 2.0 cable (included in the box) connected directly to the television and 4K content.
  • Page 14: Customer Service And Technical Support

    CUSTOMER SERVICE For further information, we invite you to visit the illico TV Help Portal, or watch instructional videos at videotron.com/Terminal-support or contact Customer Service. You can reach a representative at 1-888-433-6876, Monday–Friday from 7:30 a.m. to 10 p.m., and Saturdays and Sundays from 8 a.m. to 8 p.m.
  • Page 15: Security

    • Lay the Terminal on a stable surface that can support its size and weight. ACCESSORIES AND CLEANING Only use Videotron-recommended accessories. Do not open the cover of the Terminal. Unplug the Terminal and clean it with a damp cloth. Do not use a liquid or aerosol cleaner, or a magnetic/static cleaning device.
  • Page 16 • The unit shows a distinct change in performance. EXTENDED WARRANTY For greater peace of mind, Videotron offers you the possibility of extending the warranty for an additional two years. Customers who want this extended warranty must apply for it within 30 days of the service activation date.
  • Page 17: Signal Theft

    SIGNAL THEFT IMPORTANT: We wish to remind you that you are responsible for notifying Videotron of your new address and telephone number if you are moving. All the HD terminals and others you get for your home must be connected to the network at the same address.
  • Page 18: Notes

    NOTES For more information, visit us at videotron.com/terminal-support...
  • Page 19 NOTES For more information, visit us at videotron.com/terminal-support...
  • Page 20 NOTES For more information, visit us at videotron.com/terminal-support...

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