Problem Solving - Hoover HVN Series Instructions For Use And Installation

AFTERCARE
Before calling out a Service Engineer please check the
following:
— that the plug is correctly inserted and fused;
If the fault cannot be identified:
switch off the appliance — do not tamper with it — call the Aftercare
Service Centre. The appliance is supplied with a guarantee
certificate that ensures that it will be repaired free of charge at
the Service Centre.

PROBLEM SOLVING

Cooking zones that do not maintain a rolling boil or a fast
enough frying rate.
• You must use pans which are absolutely flat. If light is visual
between the pan base and a straight edge, the surface unit will
not transfer heat properly.
• Pan bottoms should closely match the diameter of the heat zone
selected.
Foods cook slowly.
• Improper cookware being used. Pan bases should be flat, fairly
heavy-weight and the same diameter as the heat zone selected.
Tiny scratches (may appear as cracks or abrasions) on the
glass surface of the hob.
• Incorrect cleaning methods, cookware with rough bases, or
coarse particles (salt or sand) trapped between the cookware
and the surface of the hob.
Use recommended cleaning procedures, be sure cookware
bases are clean before use and use cookware with smooth
bases.
Metal markings (may appear as scratches).
• Do not slide aluminium cookware across the surface.
Use recommended cleaning procedure to remove marks.
• Incorrect cleaning materials have been used, spillage or grease
stains remain on the surface, use a razor scraper and
recommended cleaning product.
Dark streaks or specks.
• Use a razor scraper and recommended cleaning product.
Areas of discoloration on cooktop.
• Marks from aluminium and copper pans as well as mineral
deposits from water or food can be removed with the cleaning
cream.
Hot sugar mixtures / plastic melted to the surface.
• See the Glass Hob Cleaning section.
The hob is out of order, or some heat zones do not work.
• The shunt bars are not properly fitted on the terminal block.
Check the connection is made in conformity with the instructions
page 2.
The hob does not operate.
• A big spill or object covers at least two buttons, for at least 10
seconds. Clean up the spill or remove the object.
• The control panel is locked. Press the "Locking" button to release.
The hob does not cut off
• The control panel is locked. Press the "Locking" button to release.
Refer to the section, page 4.
The hob stops automatically
• A spill covers at least two buttons for more than 10 seconds; the
hob switches to safety, and an audible beep sounds so long as
the buttons are covered. Clean up the spill or remove the object.
• The cooking zones stop automatically if they are left on for too
long. Refer to the section, page 4.
Frequency of on/off operations for cooking zones
• The on-off cycles vary according to the required heat level:
- low level: short operating time,
- high level: long operating time.
"H" display, residual heat indicator, blinking
• The electronic temperature is too high. A technician should verify
the fitting in compliance with the recommendations, page 2.
This appliance is marked according to the
European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly,
you will help prevent potential negative
consequences for the environment and human
health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product indicates that this
product may not be treated as household waste.
Instead it shall be handed over to the applicable collection point
for the recycling of electrical and electronic equipment
Disposal must be carried out in accordance with local
environmental regulations for waste disposal.
For more detailed information about treatment, recovery and
recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you
purchased the product.
5 GB