Snap-On Verus Pro User Manual
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Snap-On Verus Pro User Manual

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User Manual

August 2012
EAZ0077L00A Rev. B

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Summary of Contents for Snap-On Verus Pro

  • Page 1: User Manual

    ΠUser Manual August 2012 EAZ0077L00A Rev. B...
  • Page 2 • Increases in any way the liability to the customer or to third parties. Snap-on reserves the right to make changes at any time without notice. IMPORTANT: Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety warnings and precautions.

  • Page 3: Safety Information

    Safety Information For your own safety and the safety of others, and to prevent damage to the equipment and vehicles upon which it is used, it is important that the accompanying Important Safety Instructions be read and understood by all persons operating, or coming into contact with, the equipment. We suggest you store a copy near the unit in sight of the operator.

  • Page 4: Important Safety Instructions

    Safety Information Important Safety Instructions Safety messages contain three different type styles. Normal type states the hazard. • Bold type states how to avoid the hazard. • Italic type states the possible consequences of not avoiding the hazard. • An icon, when present, gives a graphical description of the potential hazard. Example: :$51 ,1* Risk of unexpected vehicle movement.

  • Page 5: Table Of Contents

    Contents Safety Information ........................iii Contents ............................i Chapter 1: Using This Manual ....................1 Conventions..........................1 Bold Text ..........................1 Symbols ..........................1 Terminology ........................... 1 Notes and Important Messages ..................... 2 Hyperlinks ..........................2 Procedures..........................2 Chapter 2: Introduction......................3 Display Device..........................

  • Page 6: Contents

    Contents Vehicle Identification........................23 Alternative Vehicle Identification ..................25 Connecting to a Vehicle......................26 Cables ..........................26 No Communication Message ....................27 Navigation........................... 27 Scanner Screen Layout ....................... 27 Screen Messages ........................ 30 Making Selections ........................ 30 Operations ..........................30 Data Display.........................
  • Page 7 Contents Chapter 9: Ask-a-Tech Operations ..................93 Ask-a-Tech Tips ......................... 93 Launching Ask-a-Tech........................ 94 Ask-a-Tech Home Page ......................94 Ask-a-Tech Pulse......................... 95 What Do You Want To Do? ....................96 Chapter 10: Information Operations ..................100 Chapter 11: Vehicle History Operations................101 Screen Layout ..........................

  • Page 8: Chapter 1 Using This Manual

    Using This Manual Chapter 1 This manual contains tool usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional equipment.

  • Page 9: Notes And Important Messages

    Using This Manual Conventions The above statement abbreviates the following procedure: 1. Navigate to and highlight the Reset selection. 2. Press the OK, or similar, button. 1.1.4 Notes and Important Messages The following messages are used. Notes A NOTE provides helpful information such as additional explanations, tips, and comments. Example: NOTE: For additional information refer to...

  • Page 10: Chapter 2 Introduction

    Introduction Chapter 2 The Diagnostic Platform is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms, codes, and complaints quickly and efficiently. There are three main components to the system: • Display Device—the central processor and monitor for the system Scan Module—the device for accessing vehicle data...
  • Page 11 Introduction Display Device /HIW 6LGH RI 8QLW 1— Hinged Cover 2— USB (universal serial bus) Ports (2) 3— Head Phone Jack 4— Microphone Jack 5— DC Power Supply Input Port Figure 2-2 Model D10 side view 1— Kennsington Lock (standard security device connection, device not included) 2—...

  • Page 12: Technical Specifications

    Introduction Display Device 2.1.2 Technical Specifications Processor: Intel Atom Z530P 1.6GHz Operating System Microsoft Windows Embedded Standard SP3 Touch Screen Resistive Touch Panel Display: 10.2 inch diagonal, LCD TFT 1024 x 600 resolution WSVGA 16 bit color Battery: Lithium Ion Smart Battery Pack Approximate 4 hour run time Approximate 4 hour charge time (with or without unit operating) DC Jack Operating Voltage...

  • Page 13: Power Sources

    Introduction Display Device Operating Temperature Range (ambient): At 0 to 90% relative humidity (non-condensing) 32 to 113°F 0 to 45°C Storage Temperature (ambient): At 0 to 70% relative humidity (non-condensing) –4 to 140°F –20 to 60°C Environmental Conditions: This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) Power Supply: Supply Rating;...

  • Page 14: Scan Module

    Introduction Scan Module 2.2 Scan Module 2.2.1 Functional description ($//% %RWWRP )URQW 1— Data cable connector 2— Memory card port (remove protective hand grip for access) 3— Bluetooth LED (green) 4— Communication issue LED (red) 5— Vehicle power LED (green) 6—...

  • Page 15: Technical Specifications

    Introduction Scan Module 2.2.2 Technical Specifications Dimensions: Length: 8.04 inches 204.3 mm Height: 3.82 inches 97 mm Depth: 1.66 inches 42.1 mm Weight (including protective hand grip): 0.9 lbs. 0.408 kg Communications: Bluetooth 2.0 Class 1 USB Power: 5V @ 500mA Data Cable Connector Power: 8V to 32V, Maximum 12 Watts Operating Temperature Range (ambient):...

  • Page 16: Scope Multimeter Module

    Introduction Scope Multimeter Module 2.3 Scope Multimeter Module 2.3.1 Functional Description 1— Common (Ground) Port 2— Channel 1 Port 3— Channel 2 Port 4— Channel 3 Port 5— Channel 4 Port 6— Auxiliary Port (not visible in illustration) 7— USB Port (under protective cover) 8—...

  • Page 17: Technical Specifications

    Introduction Scope Multimeter Module 2.3.2 Technical Specifications Dimensions: Length: 6.75 inches 171.5 mm Height: 5.1 inches 129.5 mm Depth: 0.89 inches 22.6 mm Weight (including protective hand grip): 0.66 lbs. 0.30 kg Operating Temperature Range (ambient): At 0 to 90% relative humidity (non-condensing) 32 to 113°F 0 to 45°C Storage Temperature (ambient):...

  • Page 18: Chapter 3 Getting Started

    Getting Started Chapter 3 Make sure the Display Device has a charged battery or is connected to an AC/DC power supply (see Power Sources on page 8). It is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure.
  • Page 19 Getting Started Powering Up Table 3-1 Module buttons Name Button Description Configures the unit to operate as a scan Scanner tool. See Scanner Operations on page 21. Allows you to perform generic OBD-II or EOBD system tests without identifying the OBD Direct specific vehicle.

  • Page 20: Toolbar

    Getting Started Powering Up 3.1.2 Toolbar Operation of the buttons located on the toolbar are described in the table below: Table 3-2 Module buttons Name Button Description Touching this button returns you to the Home Home screen from any test. Touching this button opens and closes the Windows Toolbar standard Windows toolbars at the top and...
  • Page 21 Getting Started Powering Up Print—available from the Scan Module, opens an additional submenu with these options: • Screen—sends the current screen image to a printer. – Troubleshooter—prints the full text of the troubleshooter topic shown in the main body. – •...
  • Page 22 Getting Started Powering Up 2. Tap the values to select each item, the “radio knob” indicates the selected setting. 3. Tap Back or Exit to close the dialog box and apply the changes. Figure 3-2 Sample view options Table 3-3 Scan tool units of measurement Setting Default Option...

  • Page 23: Windows Toolbar

    Getting Started Powering Up Help A variety of utilities and additional resources are available through the Help menu. Menu options vary by module and may include: • User Manual • Version Info Activation Status • User’s Manuals • About Component Test •...

  • Page 24: Powering Down

    Getting Started Powering Down 3.2 Powering Down All vehicle communication must be terminated before shutting down the Display Device. A warning message displays if you attempt to shut down while the Scan Module is communicating with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles.

  • Page 25: Chapter 4 Navigation

    Navigation Chapter 4 This chapter discusses how to use the hardware controls and features for the Display Device. There are no external controls on the Scan Module or Scope Multimeter Module, They can only be operated when used in conjunction with the Display Device. 4.1 Controls and Features The external controls on the Display Device are simple because most operations are controlled through the touch screen.

  • Page 26: Leds

    Navigation Camera Operation 4.1.2 LEDs There are two light-emitting diodes (LEDs) on the front face of the device (see Figure 2-1 page 3 for locations): • Power Indicator LED—this device uses three colors to show the battery and power status as follows: Green indicates a either a battery with a full, or nearly full, charge or DC power –...
  • Page 27 Navigation Camera Operation Table 4-2 Camera buttons (part 2 of 2) Name Button Description Displays in Gallery mode. Selecting returns to Back the previously viewed screen. Displays in Gallery mode. Selecting opens the Previous picture prior to the current image in the gallery. Displays in Gallery mode.

  • Page 28: Chapter 5 Scanner Operations

    Scanner Operations Chapter 5 The Scanner allows you to establish a data link to the electronic control systems of the vehicle being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and perform tests. The Scanner can access the electronic control module (ECM) for various vehicle control systems such as engine, transmission, antilock brake system (ABS) and more.

  • Page 29: Disconnecting The Diagnostic Platform From A Vehicle

    Scanner Operations Getting Started Figure 5-1 Sample demonstration selection A screen with two choices now displays: – US Domestic—contains actual data captured while driving a 2001 Chevrolet Tahoe. Look for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode. OBD Training Mode—provides simulated data for an OBD-II/EOBD vehicle that allows –...

  • Page 30: Vehicle Identification

    Scanner Operations Vehicle Identification Figure 5-3 Sample upper toolbar Back button The screen goes to the system menu. 3. Tap the Back button on the upper toolbar. A “stopping communication” briefly displays followed by the systems menu. 4. Tap the Change Vehicle button on the Toolbar. Figure 5-4 Sample Toolbar Change Vehicle button The vehicle description on the toolbar should now read “No Active Vehicle”.
  • Page 31 Scanner Operations Vehicle Identification Figure 5-6 Sample manufacturer list 2. Select the manufacturer of the test vehicle from the list. A model year menu displays. NOTE: You can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar.

  • Page 32: Alternative Vehicle Identification

    Scanner Operations Vehicle Identification 4. From the Confirm vehicle details dialog box, select: a. OK to continue. b. Cancel to return to the engine list. When Yes is selected a list of systems available for testing on the identified vehicle displays. 5.

  • Page 33: Connecting To A Vehicle

    Scanner Operations Connecting to a Vehicle 5.3 Connecting to a Vehicle Make a selection from the systems available for testing list and instructions for connecting the Scanner to the vehicle with the data cable display on the screen (Figure 5-9). Figure 5-9 Sample vehicle connection message 5.3.1 Cables One of two data cables, one for OBD-II/EOBD compliant vehicles and one for non-OBD-II/EOBD...

  • Page 34: No Communication Message

    Scanner Operations Navigation 5.3.2 No Communication Message If the Scanner is unable to establish a communications link, a “no communications” message displays. A “no communication” message, means the Scan Module and the vehicle control module cannot communicate with each other for some reason. The following conditions cause a “no communication”...
  • Page 35 Scanner Operations Navigation Scanner Toolbar The Scanner toolbar contains a number of buttons that allow you to configure the displayed data and to exit. The table below provides a brief explanation of the Scanner toolbar button operations: Table 5-1 Scanner toolbar buttons Name Button Description...
  • Page 36 Scanner Operations Navigation Data Buffer Toolbar Whenever communication is established with a vehicle, the Scanner continuously records data transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains the buttons for navigating the buffered data (Table 5-2).

  • Page 37: Screen Messages

    Scanner Operations Operations 5.4.2 Screen Messages Screen messages appear when additional input is needed before proceeding. There are three types of on-screen messages, confirmations, warnings, and errors. Confirmation Messages Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue.
  • Page 38 Scanner Operations Operations Figure 5-12 Sample Scanner Main menu Main menu options vary slightly by year, make, and model. The main menu may include: • Data Display— displays data parameter information from the vehicle control module. Selecting may open a submenu of viewing options. Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle control •...

  • Page 39: Data Display

    Scanner Operations Operations 5.5.1 Data Display Depending upon the test vehicle, this selection may appear as Data, Data Display, Data Only, Data (No Codes), or something similar. All are similar. Selecting has one of the following results: • A submenu of data viewing choices displays. •...
  • Page 40 Scanner Operations Operations Data Graphs Tap the Graph button to open a data graph for that parameter (Figure 5-14). Selecting a parameter for graph view moves it to the top of the list. Tap the Graph button again to close the graph for that parameter and return to a data list view.
  • Page 41 Scanner Operations Operations To adjust the amount of data collected after a trigger: 1. Tap the Properties button on the Scanner toolbar to open the dialog box. 2. Highlight one of the Samples After Trigger options: 3. Tap the Accept button to close the dialog box. NOTE: You can also adjust the amount of data collected after a triggering event using the Properties button on the Scanner toolbar.
  • Page 42 Scanner Operations Operations Figure 5-16 Sample armed Snapshot button Once all of the data is compiled, data collection pauses and the information is saved as a movie. A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it.

  • Page 43: Codes Menu

    Scanner Operations Operations Figure 5-18 Sample manual scale selection The check mark is cleared from the box and the minimum and maximum fields activate 3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard. 4.
  • Page 44 Scanner Operations Operations History Codes—opens a list codes whose symptoms are not currently present. History codes • indicate an intermittently occurring problem. • Failed This Ignition—opens a list of codes that set during the current ignition cycle. • MIL SVS or Message Requested—displays ECM requests to light the malfunction indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert.
  • Page 45 Scanner Operations Operations A confirmation message displays. 2. Make sure any conditions shown on the confirmation message are met, then select Yes. A “codes cleared” message displays once the operation is complete. 3. Select Continue to return to the Codes Menu. Freeze Frame/Failure Records This selection displays the DTC that was set, along with corresponding data, when the ECM commanded the malfunction indicator lamp (MIL) to turn on.

  • Page 46: Functional Tests

    Scanner Operations Operations Figure 5-21 Sample DTC status report 5. Tap Exit to return to the DTC status entry screen. 6. Tap Exit again to return to the Codes menu. 5.5.3 Functional Tests The Functional Tests selection is used to access vehicle-specific subsystem and component tests.

  • Page 47: Generic Functions

    Scanner Operations Operations Figure 5-22 Sample functional test controls Functional test controls allow you manipulate the test signal as shown in Table 5-5. Table 5-5 Functional test control buttons Name Button Description Test Activates the test. Return Moves focus back to the data list. Change List Allows you to switch data lists.

  • Page 48: Troubleshooter

    Scanner Operations Operations Readiness Monitors—displays the status of the OBD-II/EOBD required monitors • ($02) Freeze Frame—displays data stored in ECM memory when a DTC is set • ($05) Oxygen Sensor Monitoring—displays on-board oxygen sensor monitoring test results • • ($06) Non-Continuous Monitors—displays the status of system monitors •...

  • Page 49: Scanner Toolbar Operations

    Scanner Operations Operations 1— Live data values 2— Hyperlink Figure 5-23 Sample data values within a Troubleshooter tip 5.5.6 Scanner Toolbar Operations The Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The following sections explain how to use the toolbar. Custom The Custom button on the Scanner Toolbar is used to determine which specific parameters display.
  • Page 50 Scanner Operations Operations Figure 5-24 Sample custom configuration screen 3. Create a custom data list by tapping the parameters to be included. Highlighting indicates a parameter that displays, parameters that are not highlighted do not display. Keep the following in mind when configuring a custom data list: If the list of parameters is longer than what is shown on the screen, touch and drag the –...
  • Page 51 Scanner Operations Operations The alarm indicator assignments remain as selected until you exit the data list: To configure alarm settings: 1. Select the Alarms button on the Scanner Toolbar. The Alarm List dialog box opens. 2. Check the parameters that you want to show alarms. 3.
  • Page 52 Scanner Operations Operations Figure 5-26 Sample properties dialog box The sweep options let you choose the amount of data that displays across the graph. Values are in sample points, or frames of data. A frame of data equals one complete transmission of the serial data by the control module.
  • Page 53 Scanner Operations Operations A simple toolbar in Graph View allows you switch scale and sweep values on and off, and to return to the List View. The Data Buffer toolbar at the base of the screen remains active. NOTE: The screen does not scroll in Graph View mode, it adjusts to show only the selected parameters. Graph View mode can also be engaged from the custom data list configuration screen.
  • Page 54 Scanner Operations Operations Figure 5-29 Sample print dialog box If the Display Device is connected to a printer, the current frame of data is printed. If the Display Device is not connected to a printer, the frame of data is saved as an “XPS” file. A dialog box opens so that you can name the print file and specify the location that it is saved to, follow the on-screen instructions.

  • Page 55: Exiting The Scanner

    Scanner Operations Exiting the Scanner Figure 5-30 Sample data graph scales Sweep The Sweep option switches the sweep values, displayed below the data graphs, on and off Figure 5-31 ). The dropdown menu closes once a selection is made. Figure 5-31 Sample data graph sweep 5.6 Exiting the Scanner The Scanner remains open as long as there is an active communication link with the vehicle.

  • Page 56: Downloading Firmware

    Scanner Operations Downloading Firmware NOTE: Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure the data cable and the USB cable are properly connected at all times during testing. Exit all tests before disconnecting the test cable or powering down the tool. To exit the Scanner: 1.
  • Page 57 Scanner Operations Downloading Firmware fully functional but may not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update. To update the firmware: 1. Power on the Display Device. 2.
  • Page 58 Scanner Operations Downloading Firmware Figure 5-34 Sample update in progress screen A “Reprogramming succeeded” message displays once the installation process is complete (Figure 5-35). Figure 5-35 Sample firmware update complete message 5. Select OK to close the message and return to Scanner operations. The Scan Module, with the latest firmware update, is now ready to use.

  • Page 59: Chapter 6 Obd Direct Operations

    OBD Direct Operations Chapter 6 This Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related.

  • Page 60: Global Obd Ii Code Check

    OBD Direct Operations OBD Health Check Figure 6-2 Sample OBD Health Check menu 6.1.1 Global OBD II Code Check This option displays any stored emission related generic DTCs reported by the ECM. Selecting opens a submenu with two choices: Codes and Pending Codes. Select an option to display the code list.

  • Page 61: Global Obd Ii Clear Codes

    OBD Direct Operations OBD Health Check 6.1.2 Global OBD II Clear Codes This option is used to clear all emission related diagnostic data such as, DTC records, freeze frame data, and test results, from ECM memory. Although OBD Direct only displays generic OBD-II data, clearing codes erases all of the stored data including any enhanced codes.

  • Page 62: Obd Diagnose

    OBD Direct Operations OBD Diagnose 6.2 OBD Diagnose Selecting OBD Diagnose opens a menu with the following options: Start Communication—begins the test session • Select Communication Protocol—allows you to select which protocol to use • • Connector Information—provides data link connector (DLC) location details for most models 6.2.1 Start Communication Use the following procedure to conduct an OBD Direct test session: To perform an OBD Direct Test:...
  • Page 63 OBD Direct Operations OBD Diagnose Figure 6-5 Sample communication message 3. Select Continue and a menu of available tests displays (Figure 6-6). Figure 6-6 Sample Start Communication menu 4. Select a test to continue. Readiness Monitors Use this menu item to check the readiness of the monitoring system. If a monitor system is not supported, it is not displayed.
  • Page 64 OBD Direct Operations OBD Diagnose MIL Status This item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and also the distance travelled while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status. Fast-Track Troubleshooter Fast-Track®...

  • Page 65: Select Communication Protocol

    OBD Direct Operations OBD Diagnose ($08) Request Control of On-board System This service enables bidirectional control of the ECM, that is the Scanner transmits control commands to operate the vehicle system. This function is useful in determining how well the ECM responds to a command.

  • Page 66: Connector Information

    OBD Direct Operations OBD Diagnose 6.2.3 Connector Information This option opens a database of vehicle diagnostic connector locations that includes most makes and models. The menu driven interface leads you quickly to the difficult to find test connector. To locate a vehicle diagnostic connector: 1.

  • Page 67: Chapter 7 Component Test Operations

    Component Test Operations Chapter 7 The Component Test software is a component-testing powerhouse, providing you with a robust diagnostic database for use with scopes and meters. It is like having access to a complete library of shop manuals for testing engine-management components, transmission sensors and components, and ABS systems.

  • Page 68: Creating A Favorites List

    Component Test Operations Vehicle Identification 7.1.1 Creating a Favorites List Once a Component Test database is loaded, a list of manufacturers displays. This list is often long and includes makes that are not frequently used. A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service.

  • Page 69: Identifying A Test Vehicle

    Component Test Operations Vehicle Identification NOTE: Manufacturers appear on the favorites list in the order in which they are selected. Therefore, if you select the makes you work on most frequently first, they will appear at the top of the list. 3.
  • Page 70 Component Test Operations Vehicle Identification Figure 7-4 Sample confirmation dialog box 8. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list. A list of tests available for the identified vehicle displays (Figure 7-5).

  • Page 71: Operations

    Component Test Operations Operations 7.2 Operations The Component Test software provides vehicle specific component test procedures and information that aid in setting up scopes and meters. Once a test vehicle is identified, you can select a component test from the list of available tests. For most selections two main choices are available on the component menu: 1.

  • Page 72: Tests

    Component Test Operations Operations NOTE: An additional selection, such as front or rear for an oxygen sensor (O2S), may be required before advancing to the component information screen. The component information screen displays (Figure 7-6). A scroll indicator along the right edge of the screen appears if there is additional information below what is visible.
  • Page 73 Component Test Operations Operations 3. Select a test option and the test screen displays (Figure 7-8). Figure 7-8 Sample Test screen 4. Gesture sweep to view any additional information. A scroll indicator displays momentarily along the right edge of the screen if there is additional information below what is on the screen.
  • Page 74 Component Test Operations Operations Figure 7-9 Sample view meter window Three view meter options are available: 1. With View Meter active (Figure 7-9), tap the Meter button on the toolbar once and the meter expands to fill the entire screen. 2.
  • Page 75 Component Test Operations Operations Connecting to a Test Vehicle Before performing a test, you must connect the meter test leads to the vehicle. Certain component tests require the use of specific leads. Information on specific leads and other connecting information displays on the initial test screen. Follow the on-screen connection instructions in the test procedure to connect the test leads.

  • Page 76: Chapter 8 Scope Multimeter Operations

    Scope Multimeter Operations Chapter 8 This Scope Multimeter module provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity. The Scope Multimeter module easily separates from the Display Device and connects with a USB cable so that test results can be remotely monitored as you perform other tasks.

  • Page 77: Getting Started

    Scope Multimeter Operations Getting Started To setup the Scope Multimeter for remote viewing: 1. Depress the Scope Multimeter module release tab located on the top of the unit (Figure 8-1). Figure 8-1 Scope Multimeter release tab 2. Slide the Scope Multimeter module free of the Display device. 3.

  • Page 78: Capabilities

    Scope Multimeter Operations Getting Started 8.2.1 Capabilities The following tables detail the software and hardware capabilities. Table 8-1 Scope Function Range Accuracy/Comments Ch. 1—yellow banana jack Each channel input is referenced to Ch. 2—green banana jack Signal Measurement common ground input (GND—black banana Ch.

  • Page 79: Leads, Probes And Adapters

    Scope Multimeter Operations Getting Started NOTE: 200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC. IMPORTANT: Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC.
  • Page 80 Scope Multimeter Operations Getting Started Channel 3 Lead Figure 8-6 Blue Channel 3 lead The non-shielded blue lead (Figure 8-6) is used for either Channel 3 or Digital Meter minus (–). The lead color matches the color of socket 3 on the Display Device, as well as the color of trace 3 on the test screen.
  • Page 81 Scope Multimeter Operations Getting Started Secondary Coil Adapter Lead (optional) Figure 8-10 Secondary Coil Adapter lead The optional Secondary Coil Adapter lead (Figure 8-10) connects to the clip-on secondary wire adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms. Secondary Ignition Clip-on Wire Adapter (optional) Figure 8-11 Secondary Ignition Clip-on Wire Adapter The optional Secondary Ignition Clip-on Wire Adapter...

  • Page 82: Navigation

    Scope Multimeter Operations Navigation 8.3 Navigation The following section describes how to navigate the screen interface. 8.3.1 Screen Layout The screens typically include the following sections (Figure 8-14): Scope Multimeter Toolbar—allows you to configure the tool for the type of test and to adjust •...
  • Page 83 Scope Multimeter Operations Navigation Table 8-4 Scope Multimeter toolbar buttons Name Button Description Back Returns to the previously viewed screen. Opens a dialog box that allows you to select Setup personal preferences for viewing and saving data. Switches the trace information displayed at the base Data of the screen between three available states.
  • Page 84 Scope Multimeter Operations Navigation Adjustments are made by tapping the item to be changed on the touch screen. A dash (–) indicates a function that is not selected, and an icon indicates an active function (Figure 8-15). 1— Peak Detect on 2—...
  • Page 85 Scope Multimeter Operations Navigation at the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup dialog box (see Trigger Controls on page 83 for details). Record/Playback Control Toolbar The record/playback control toolbar at the base of the screen is used for recording data and for reviewing paused data.

  • Page 86: Making Selections

    Scope Multimeter Operations Operations Table 8-5 Data buffer toolbar buttons (part 2 of 2) Description Name Button Expands and collapses the Trace Detail area on the Touch and Grow display screen to allow for easier finger tip control Increases or decreases the magnification of the Zoom graph 8.3.2 Making Selections...
  • Page 87 Scope Multimeter Operations Operations Presets Presets are factory configured meter settings for common component tests. Selecting opens a list of available setups. Selecting from the list opens the scope multimeter configured to perform the selected test. In addition to the factory presets, you can create your own custom meter configurations and save them as presets.

  • Page 88: Scope And Multimeter Setup

    Scope Multimeter Operations Operations Low Amps (20) • Low Amps (40) • Low Amps (60) • • MC Dwell (60) • MC Dwell (90) • 100 psi Vacuum • 100 psi Pressure 500 psi Pressure • 5000 psi Pressure • MT5030 Vacuum •...
  • Page 89 Scope Multimeter Operations Operations 1— Trace tabs 2— Trace Probe button 3— Trace Scale button 4— Trace characteristics check boxes 5— Auto Find button 6— Baseline position 7— Back button 8— Exit button Figure 8-17 Traces dialog box 4. Select the Trace Probe button to open the menu. 5.
  • Page 90 Scope Multimeter Operations Operations Sweep Controls Sweep is the amount of time represented by the screen, or the horizontal scale of the display. To adjust Sweep controls: 1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2.
  • Page 91 Scope Multimeter Operations Operations 1— Source—selects the triggering event: - Trace 1—sets the trigger to channel 1. - Trace 2—sets the trigger to channel 2. - Trace 3—sets the trigger to channel 3. - Trace 4—sets the trigger to channel 4. - Cylinder—sets triggering to the firing of a cylinder detected by the optional RPM Pickup or Secondary Ignition Adapter.
  • Page 92 Scope Multimeter Operations Operations Three types of adjustment are available on the submenu: Display—use to adjust what information displays and how it appears – Layout—use to set how many traces display and how they display on the screen – – Units—use to adjust time and voltage interval settings Selecting from the submenu opens a dialog box for that item.
  • Page 93 Scope Multimeter Operations Operations Figure 8-22 Sample Show Digital KV selected • Show Grid—switches grid lines on the screen off and on (Figure 8-23). Figure 8-23 Sample grid selected Invert Colors—switches the screen background to white. • Layout Settings The selected radio knob on the Layout dialog box shows which setting is active. Use the stylus to switch between settings: •...
  • Page 94 Scope Multimeter Operations Operations Figure 8-24 Sample 2 Windows horizontal display Figure 8-25 Sample 2 Windows vertical display Figure 8-26 Sample 3 Windows display...
  • Page 95 Scope Multimeter Operations Operations Units Settings The Units dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings. Selecting Full Scale configures the units to the full viewing area of the screen, while Per Division adjusts the units to a single division (one tenth) of the screen.
  • Page 96 Scope Multimeter Operations Operations Figure 8-28 Sample Setup Units dialog box Abbreviation Description inHg inches of mercury kg/cm2 kilograms per centimeter squared kilopascal mmHg millimeters of mercury pounds per square inch Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered (Figure 8-29).
  • Page 97 Scope Multimeter Operations Operations Ignition The Ignition tab of the Setup dialog box is used to configure the scope for displaying secondary ignition patterns. There are two main selection fields (Type and Cylinders) and the fields vary depending upon the type of ignition system selected in dialog box (Figure 8-30).
  • Page 98 Scope Multimeter Operations Operations Data The Data button on the toolbar switches the trace details information at the base of the screen through three states as previously explained in Trace Details on page 76. Cursor Controls Select Cursors from the toolbar to open the Cursors dialog box (Figure 8-31).
  • Page 99 Scope Multimeter Operations Operations To save a file or configuration: 1. Select File from the toolbar. 2. Select a save option from the dialog box. Figure 8-32 Sample file setup dialog box The Save As dialog box and the virtual keyboard open. 3.

  • Page 100: Chapter 9: Ask-A-Tech Operations

    Ask-a-Tech Operations Chapter 9 Currently available in North America only, the Ask-a-Tech module provides a forum to network with other professional technicians and gives you access to a vast database of repair and diagnostic tips along with proven field fixes. The information on the website is developed by technicians for technicians and cannot be found in a service or repair manual.

  • Page 101: Launching Ask-A-Tech

    Ask-a-Tech Operations Launching Ask-a-Tech 9.2 Launching Ask-a-Tech Tap the Ask-a-Tech button on the Home screen to launch the website. Ask-a-Tech information is vehicle specific and a vehicle must be identified before the Home Page opens. Expect one of the two following results when Ask-a-Tech is selected: 1.

  • Page 102: Ask-A-Tech Pulse

    Ask-a-Tech Operations Ask-a-Tech Home Page Figure 9-2 Sample Ask-a-Tech page There are two main sections on the home page: • Ask-a-Tech Pulse • What Do You Want To Do? 9.3.1 Ask-a-Tech Pulse The Ask-a-Tech Pulse is a capsule summary of recent activity. Selecting an item from the list opens the complete tip.

  • Page 103: What Do You Want To Do

    Ask-a-Tech Operations Ask-a-Tech Home Page Figure 9-3 Sample Ask-a-Tech tip page Hover over an acronym with a dashed underline in a Tip and a popup with the acronym definition opens as shown in the illustration above. Tip pages may also include hyperlinks that take you to test procedures and Fast-Track Troubleshooter references.
  • Page 104 Ask-a-Tech Operations Ask-a-Tech Home Page Perform a Search Enter an item in the search field near the top of the page and click Search, or enter a keyboard return, to initiate the search. The screen updates to show the search results (Figure 9-4).
  • Page 105 Ask-a-Tech Operations Ask-a-Tech Home Page Use the scroll bar to view the entire page and the “Showing page” bar at the bottom of the page to navigate between pages. Selecting a question from the list opens the discussion and gives you the opportunity to join in and share your expertise.
  • Page 106 Ask-a-Tech Operations Ask-a-Tech Home Page Enter a Tip Use this option to share your experiences with other members by creating a Tip. Posting a Tip requires the use of Microsoft Silverlight, a supplemental software program. The first time you select Enter a Tip you are prompted to install Silverlight. Follow the on-screen instructions to download and install the software.

  • Page 107: Chapter 10 Information Operations

    Information Operations Chapter 10 After using the Scanner, Component Test, and Scope Multimeter to diagnose and locate the source of a Information problem, select on the Home screen to link to resources that help you fix the problem and get Figure 10-1 the vehicle back in service ( Figure 10-1 Sample Home screen Information button...

  • Page 108: Chapter 11 Vehicle History Operations

    Vehicle History Operations Chapter 11 The Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the starting point for using the Diagnostic Platform.

  • Page 109: Vehicle History Toolbar

    Vehicle History Operations Screen Layout To sort Vehicle History items: 1. Tap a category heading. The listed items resort according to the selected category. A triangle appears alongside the name of the column that was used for the sort. 2. Select the triangle in the heading to reverse the sort order. To resize a Vehicle History column: 1.
  • Page 110 Vehicle History Operations Screen Layout To activate a vehicle: 1. Locate and highlight the desired Vehicle History in the main body of the screen. 2. Tap Activate on the Vehicle History toolbar. The Activate button in removed from the toolbar once a vehicle has been selected. 3.
  • Page 111 Vehicle History Operations Screen Layout Delete Use the Delete button to remove unwanted items from the Vehicle History list. Simply highlight the item to remove, then select Delete. Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category (Figure 11-3).
  • Page 112 Vehicle History Operations Screen Layout Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen. Selecting the Settings button opens a dialog box. To change Settings: 1. Tap Settings on the Vehicle History toolbar to open the dialog box. Figure 11-4 Sample Settings dialog box.

  • Page 113: Chapter 12 Data Manager Operations

    Data Manager Operations Chapter 12 The Data Manager module is used to store, sort, and review saved files. Most operations are controlled through the toolbar. 12.1 Screen Layout Select Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of the screen to navigate through the data.

  • Page 114: Navigation

    Data Manager Operations Navigation 12.2 Navigation Use the toolbar buttons as shown in the table below to navigate through the Data Manager: Table 12-1 Data Manager toolbar buttons Name Button Description My Data Returns to the Data Manager main screen. Moves the items displayed in the folders panel up one level in the file structure.

  • Page 115: Open

    Data Manager Operations Operations 12.3.2 Up This button moves the items shown in the folders panel of the screen up in the file structure one level at a time. For example; one tap of the Up button when viewing the contents of the Scanner Data Folder returns you to the main screen.

  • Page 116: Delete

    Data Manager Operations Operations To create a new folder: 1. Tap the New button on the toolbar. The New Folder Name dialog box opens (Figure 12-3). 2. Touch the entry field on the dialog box to open the virtual keyboard. 3.

  • Page 117: Rename

    Data Manager Operations Operations Figure 12-4 Sample delete confirmation message 3. Tap Yes to delete the selected item and return to the previous page. The No button returns you to the previous page without deleting the selected item. 12.3.6 Rename The Rename button allows you to change the name of a folder or items within a folder.

  • Page 118: Save

    Data Manager Operations Operations 3. Touch the entry field on the dialog box to open the virtual keyboard. 4. Type the new name into the entry field using the virtual keyboard. 5. Tap the OK button to change the name and return to the previous page. The Cancel button returns you to the previous page without changing the name.

  • Page 119: More

    Data Manager Operations Saved File Structure 12.3.9 More Selecting the More button opens a dropdown menu with two options: • Shortcut—creates a shortcut to the highlighted item on the Data Manager main screen. A confirmation message displays when this option is selected. •...

  • Page 120: Chapter 13 Help Operations

    Help Operations Chapter 13 Selecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when magnification is increased.

  • Page 121: Chapter 14 System Settings Operations

    System Settings Operations Chapter 14 Selecting System Settings from the Home screen opens a menu with two options: • Paired Devices Shop Information • Paired Devices allows you to check the status of and to pair wireless devices, such as the Scan Module, to the Display Device.

  • Page 122: Pairing The Scan Module

    System Settings Operations Paired Devices The Hardware Status indicators in the lower-right corner of the Home screen provides a quick reference of which modules have been paired to the Display Device (Table 14-1): Table 14-1 Hardware Status indicators Module Not Paired Paired Scanner Scope Multimeter...

  • Page 123: Shop Information

    System Settings Operations Shop Information 8. Tap to select the Scan Module from the search results list. A search in progress message displays during the pairing procedure (Figure 14-3), the Paired Devices screen (Figure 14-1) displays once the procedure completes. Figure 14-3 Sample pairing in progress message 9.
  • Page 124 System Settings Operations Shop Information Figure 14-4 Sample Shop Information dialog box 3. Tap within any of the information fields and the virtual keyboard opens. 4. Use the virtual keyboard to fill in the Shop Information form. As an alternative, you can connect a USB keyboard to a USB port on the Display Device and use it to enter information into the form.

  • Page 125: Chapter 15 Maintenance

    Maintenance Chapter 15 This section covers how to care for your Diagnostic Platform components. 15.1 Display Device Perform the following services on your Display Device on a routine basis to keep it in top condition. 15.1.1 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and alcohol or a mild window cleaner.
  • Page 126 Maintenance Display Device Figure 15-2 Selecting a calibration option – Standard—uses 5 points on the screen to quickly bring the unit into calibration. Use the stylus to calibrate the screen. – Advanced—uses 9, 16, or 25 points on the screen to accurately bring the unit into calibration.
  • Page 127 Maintenance Display Device To calibrate the touch screen without the unit installed in docking cradle: 1. From the Windows toolbar select Start > Control Panel > Display. The Display Properties dialog box opens. 2. From the dialog box select Settings > Advanced. The Default Monitor and Intel Driver dialog box opens.

  • Page 128: Cleaning And Inspecting The Display Device

    Maintenance Display Device 4. With the Multiple Monitor Support box checked, select the Map Touch Screens button (Figure 15-5). Figure 15-5 Sample Multiple Monitors tab 5. Follow the screen prompts and touch the screen of the D7 Display Device as requested. 6.
  • Page 129 The display Device has a built in charger that recharges the battery on demand whenever it is connected to a power source. Replacing the Battery Pack If the battery pack no longer hold a charge, contact your sales representative to order a new one. IMPORTANT: Replace the battery pack with original Snap-on replacement parts only.
  • Page 130 Maintenance Display Device To replace the battery pack: 1. Loosen the two captive screws the secure the battery pack to the back of the unit. 2. Insert a fingernail into the recess at the mid point of the top of the battery pack, then gently raise the battery pack up to release the electrical connector.

  • Page 131: Operating System Restore

    To restore the operating system 1. Power on the Display Device. 2. Wait for the “Press Up Arrow to run Snap-on System Restore” message to display, then Press the Up Arrow button. A progress indicator displays while the program loads.

  • Page 132: Scan Module

    Maintenance Scan Module A progress indicator displays while the files are being restored. 4. Select OK from the confirmation message. The Display Device shuts down, then reboots and the system recovery portion of the operation begins. Follow any on-screen prompts. The Display Device shuts down and reboots a second time.

  • Page 133: Software License Agreement, North America

    Software in this package is a proprietary product of Snap-on and is protected by copyright law, as well as other intellectual property laws. Snap-on retains title and ownership of the Software, and it is being licensed to you and not sold. All rights, not expressly granted to you, are reserved by Snap-on.
  • Page 134 (i) the return the price paid (if any) for the Software; or (ii) repair or replace at no charge, the Software not meeting the Limited Warranty, and which is returned to Snap-on at your expense with a copy of the sales receipt. THE FOREGOING IS SNAP- ON'S ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO BREACH OF THE LIMITED WARRANTY.
  • Page 135 THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. GENERAL You agree that this Agreement is the complete and exclusive statement of the Agreement between you and Snap-on which supersedes any proposal or prior agreement, oral or written, and any other communications between you and Snap-on relating to the subject of this Agreement.
  • Page 136 From time to time, we may share certain Personal Information with select third parties including other Snap-on affiliates and independent Snap-on dealers in your area to enable them to offer products or services that may be of interest to you. If you do not want us to share such Personal Information in the future, please contact us by using our information below and we will take reasonable measures to avoid sharing such information in the future.
  • Page 137 We require the Suppliers to agree to abide by Snap-on's privacy policy and only use your Personal Information, only until payment for your order is processed, and only to the extent necessary to perform their functions, and may not use it for any other purpose.

  • Page 138: Index

    Index Data Manager 106 – operations 108 – AC/DC power supply 6 properties 111 actuator tests 31 screen layout 106 Alarms 43 toolbar 107 alligator clips 73 data parameters displaying 31 delete 104 demonstration programs 21 battery pack 6 calibrating 124 diagnostic connector 59 disposal 123 location 59...
  • Page 139 Index Scan Module introduction 7 Main Body 76 specifications 8 Making Selections 79 Troubleshooter 57 Scanner 30 wireless communication 7 manual conventions Scanner description 1 actuator tests 31 notes 2 alarms 43 Memory Resets 31 checking codes 53 menu button 13 cleaning 125 Messages clear codes 31...
  • Page 140 Index software Troubleshooter 41 weight, unit 5 speed units 15 wireless stand, the 19 pairing devices 114 – storage temperature 6 wireless communication 7 subsystem tests 39 Sweep 48 System Settings 114 – system tests 31 temperature operating 6 storage 6 temperature units 15 test leads 72 –...
  • Page 141 Federal Communication Commission Interference Statement 15.105 Class B digital device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 142 4RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States, Industry Canada of Canada. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body.

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