Quick Problem-Solving Tips - Hisense 40H4C1 Quick Start Manual

Quick problem-solving tips

When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then contact us at one of the phone numbers on Page 2.
SOUND OR PICTURE ISSUES
You do not see a picture when
turning on the TV
You have connected an external
source to your TV but can not find
it on the Home screen
When you turn on your TV, there is
a delay for a few seconds before
the picture appears
You see a normal picture but do
not hear any sound
You hear sound but picture color
is faded or in black and white
Your sound or picture is distorted
or appears wavy
POSSIBLE SOLUTIONS
• Check if the LED light is on. If it is, then there is power to the TV.
• The TV may be in Standby mode. Press the Power
Standby.
• Check if the power cord is plugged into an active electrical outlet.
• Make sure your external source is turned on.
• Check to see if the correct input tile is selected on the Home Screen for the external source you
want to view.
• Check to see if the external source device connection is snug and fully inserted into the TV port.
• This is normal. If you have already set up your TV, it is initializing and searching for previous setting
information.
• Check that volume is turned up.
• Check if "Mute" mode is ON. Turn off mute by pressing the Mute
• Check that the Color value is set to 50 or greater.
• Check the color on another channel or input tile.
• Turn off and/or remove any electrical appliance that may be nearby the TV panel.
• Insert the power plug of the TV set into another power outlet.
button on the remote control to activate the unit from
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button again, or pressing volume up.