Yeastar Technology Yeastar TE200 User Manual
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Yeastar Technology Yeastar TE200 User Manual

Yeastar Technology Yeastar TE200 User Manual

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NeoGate TE200

User Manual

Version 17.17.0.43
Yeastar Information Technology Co. Ltd

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  • Page 1: User Manual

    NeoGate TE200 User Manual Version 17.17.0.43 Yeastar Information Technology Co. Ltd...
  • Page 2 NeoGate TE200 User Manual Table of Contents 1. Introduction ..................4 1.1 F ................... 4 EATURES 1.2 H ............... 5 ARDWARE PECIFICATION 1.2.1 Exterior Appearance ............5 2. System Setup ..................6 2.1 C ................6 ONNECTION RAWING 2.2 C ..............
  • Page 3 NeoGate TE200 User Manual 6.2.3 Trunk Group ..............35 6.2.4 General Preferences ............36 6.3 R ................36 OUTES ETTINGS 6.3.1 Route List ..............37 6.3.2 Blacklist ................ 40 7. Logout ....................40 8. Application..................41 3/42...

  • Page 4: Introduction

    NeoGate TE200 User Manual 1. Introduction NeoGate TE200- Bridge the gap between E1/T1/J1 and VoIP networks NeoGate TE200 offers SMBs cost effective additions to legacy telephone systems to bring the true benefits of VoIP. TE200 is a dual-port VoIP E1/T1/J1 gateway (VoIP to E1/T1/J1, and E1/T1/J1 to VoIP).

  • Page 5: H Ardware S Pecification

    NeoGate TE200 User Manual 1.2 Hardware Specification 1.2.1 Exterior Appearance Figure 1-1 Identifying ① Reset The button to reset TE200 to factory defaults. ② Power Green shining: Connected, correct function. Green flashing: Device error. No light: Disconnected, malfunction. Green Light: Indicates the server system is in working order ③...

  • Page 6: System Setup

    NeoGate TE200 User Manual 2. System Setup 2.1 Connection Drawing 2.2 Connecting Ethernet Line TE200 provides two 10/100/1000 Mbps Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into TE200’s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator.

  • Page 7: Status

    NeoGate TE200 User Manual If this is the first time you are configuring TE200, please use the default settings below (your PC should be in the same local network with TE200): IP Address: http://192.168.5.150 Username: admin Password: password In this example, TE200's IP address is 192.168.7.120. Figure 3-1 This is the welcome page of TE200 after login successfully.

  • Page 8: Ip Trunk Status

    NeoGate TE200 User Manual 4.1 System Status In this page, we can check the status of the system, including IP trunk status, E1/T1 status, network status and system information. 4.1.1 IP Trunk Status Figure 4-1 Trunks: VoIP Trunk: Status Comment Unregistered Trunk registration failed.

  • Page 9: E1/T1 Status

    NeoGate TE200 User Manual 4.1.2 E1/T1 Status Figure 4-2 E1 Trunk Status Comment Connected successfully; data stream on the trunk is normal; but the trunk may not work if there is something wrong with the E1 trunk communication protocol. E1 line has been connected to the port; PRI is in corresponding or can’t communicate.

  • Page 10: System Info

    NeoGate TE200 User Manual Figure 4-3 4.1.4 System info In this page, we can check the hardware/firmware version, or the disk usage of TE200. Figure 4-4 4.2 Reports In this page, we can check the call detailed log and system log, which is used to debug the problem we meet.

  • Page 11: System Logs

    NeoGate TE200 User Manual Figure 4-5 4.2.2 System logs You can download and delete the system logs of TE200. Figure 4-6 5. System Click to access. In this page, we can configure the network settings, firewall rules and some system preferences. 11/42...

  • Page 12: N Etwork P References

    NeoGate TE200 User Manual 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 ·DHCP If this option is set as yes, TE200 will act as DHCP client to get an available IP address from your local network. Not recommended or you cannot access TE200 without the right IP address.

  • Page 13: Wan Settings

    NeoGate TE200 User Manual Set the secondary DNS for TE200. ·IP Address2 Set the second IP Address for TE200. ·Subnet Mask2 Set the second subnet mask for TE200. 5.1.2 WAN Settings Figure 5-2 3 connection types are supported: DHCP (obtain an IP automatically), PPPoE, Static IP Address.

  • Page 14: Ddns Settings

    NeoGate TE200 User Manual Step1: Select Static IP Address as the WAN Connection Type. Step2: Enter the IP Address. Step3: Enter the Subnet Mask. Step4: Enter the Gateway Address. Step5: Enter the Primary DNS and Secondary DNS. Step6: Click the Save button to save the settings. Step7: Reboot the device.

  • Page 15: F Irewall S Ettings

    NeoGate TE200 User Manual force it to go out through different gateway when access to different internet. The default gateway priority of TE200 from high to low is WAN portLAN port. Figure 5-4 1) Route Table The current route rules of TE200. ·Destination The destination network to be accessed by TE200.

  • Page 16: Firewall Rules

    NeoGate TE200 User Manual message and blocks those that do not meet the specified security criteria. 5.2.1 Firewall Rules Figure 5-5 1) General Settings ·Enable Firewall Enable the firewall to protect the device. You should reboot the device to make the firewall run successfully.
  • Page 17 NeoGate TE200 User Manual Figure 5-6 ·Name A name for this rule, e.g. "HTTP". ·Description Simple description for this rule. E.g. Accept the specific host to access the web interface for configuration. ·Protocol The protocols for this rule. ·Port Initial port should be on the left and end port should be on the right. The end port must be equal to or greater than start port.

  • Page 18: Ip Blacklist

    NeoGate TE200 User Manual Ignore: Ignore the access. 3) Auto Defense Figure 5-7 ·Port Auto defense port, e.g. 8022. ·Protocol Auto defense protocol, TCP or UDP. ·Rate The maximum packets or connections can be handled per unit time. E.g. (Port: 8022 Protocol: TCP Rate: 10/minute) means maximum 10 TCP connections to port 8022 can be handled per minute, the eleventh connection will be refused directly.

  • Page 19: S Ystem P References

    NeoGate TE200 User Manual Figure 5-9 ·Port Auto defense port ·Protocol Auto defense protocol. TCP or UDP. ·IP Packets Allowed IP packets number in the specific time interval. ·Time interval The time interval to receive IP packets. For example, IP packets 90,time interval 60 means 90 IP packets are allowed in 60 seconds.

  • Page 20: Date And Time

    NeoGate TE200 User Manual The default password of account "admin" is "password". •Enter New Password Input the new password •Retype New Password To change the password, enter the new password and click update. The system will then prompt you re-login using your new password. 5.3.2 Date and Time Set the date and time for TE200.

  • Page 21: Reset And Reboot

    NeoGate TE200 User Manual Figure 5-12 To restore the backup package, please click "Upload a Backup", then upload it from your local PC. Figure 5-13 Note: 1. Please make sure the file size must not be larger than 1.8MB. 2. When you have updated the firmware version, it’s not recommended to restore using old package.

  • Page 22: Firmware Update

    NeoGate TE200 User Manual Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. Any power interruption during this time could cause damage to the system.
  • Page 23 NeoGate TE200 User Manual Figure 6-1 On the digital trunk page, click "Edit" on the selected trunk and modify its properties in the popup window: Figure 6-2 1) General Settings ·Mode Type E1 / T1 / J1 23/42...
  • Page 24 NeoGate TE200 User Manual ·Signaling PRI,MFC/R2,SS7 .Linecoding HDB3, AMI, B8ZS ·Codec Default: A-Law, U-Law. ·Echo Cancellation This disables or enables echo cancellation, it is recommended not to turn this off. .Framing CRC Verification. 2) PRI Basic Option ·Switch Type national: National ISDN type2 (common in the US) ni1: National ISDN type 1 dms100: Nortel DMS100 4ess: AT&T 4ESS...
  • Page 25 NeoGate TE200 User Manual or "never" to disable entirely. If you are in Israel, the following is important: As Bezeq in Israel doesn't like the B-Channel resets happening on the lines, it is best to set the reset interval to 'never' when installing a box in Israel. Our past experience also shows that this parameter may also cause issues on local switches in the UK and China.

  • Page 26: Voip Trunk

    NeoGate TE200 User Manual Prefix you have set here will be added before the CID. So you can know this is an international call before you answer it. ·National Prefix When there are national calls coming in via this BRI trunk, the National Prefix you have set here will be added before the CID.
  • Page 27 NeoGate TE200 User Manual Figure 6-3 1) Account Its an SIP account created in TE200 so that the other devices can register SIP trunk at their side using these information. Figure 6-4 ·Trunk type: Choose the type of trunk, for example "Account". ·Name: Input the name of this account trunk.
  • Page 28 NeoGate TE200 User Manual 2) Trunk It’s a SIP trunk configured in TE200 to register to the SIP provider, please make sure this trunk is working fine in advance with provider before configuring TE200. Figure 6-5 ·Provider name: A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc.

  • Page 29: Sip Settings

    NeoGate TE200 User Manual Figure 6-6 ·Trunk type: Choose "Service Provider" type. ·Provider Name A unique label would help to you identify this trunk. E.g. "Provider2". ·Hostname/IP Service provider’s hostname or IP address. Note: 5060 is the standard port number used by SIP protocol. Don’t change this part if it is not required.
  • Page 30 NeoGate TE200 User Manual 1) General ·UDP Port Port use for sip registrations, Default is 5060. ·TCP Port Port use for sip registrations, Default is 5060. ·TLS Port Port use for sip registrations, Default is 5061. ·RTP Port Start Beginning of RTP port range. ·RTP Port End End of RTP port range.
  • Page 31 NeoGate TE200 User Manual Please enable this option when your SIP trunk contains more than one IP address. ·User Agent To change the user agent parameter of asterisk, you should change it if needed. 2) NAT Note: Configuration of this section is only required when using remote registry. Figure 6-8 ·Enable STUN STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devices...
  • Page 32 NeoGate TE200 User Manual ·External Refresh Interval If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. ·Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall.
  • Page 33 NeoGate TE200 User Manual A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
  • Page 34 NeoGate TE200 User Manual Figure 6-10 QoS (Quality of Service) is a major issue in VOIP implementations. The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic.

  • Page 35: Trunk Group

    NeoGate TE200 User Manual ·Pedantic Enable pedantic parameter. Default: no. ·Session -timers Enable sesstion-timer mode, default: yes. ·Sesstion-expires The max refresh interval. ·Sesstion-minse The min refresh interval, which mustn't be less than 90s . ·Sesstion-refresher Choose sesstion-refersher, the default is Uas. 6.2.3 Trunk Group Trunk group is a new feature that allowed adding some trunks into a group, which we can use it in the "routing rules".

  • Page 36: General Preferences

    NeoGate TE200 User Manual Figure 6-13 Group name Input the name of this group. Group members All the SIP trunk you created will be listed here, please choose the approperate trunk to the right side as a group. 6.2.4 General Preferences This is the general preferences of TE200 Figure 6-14 .MAX call duration...

  • Page 37: Route List

    NeoGate TE200 User Manual group. Figure 6-15 6.3.1 Route List Click "edit" to check the details, there are two modes for you. 1) Simple mode Figure 6-16 Route name: A name for this route. Match incoming calls: Choose the trunk or trunk group for the incoming calls Handle matched incoming calls: choose the trunk or trunk group to route the incoming calls to.
  • Page 38 NeoGate TE200 User Manual 2) Detailed mode Detailed mode can be accessed to by choosing "No" for "Simple mode". Figure 6-17 Route name: A name for this route. Match incoming calls: Choose the trunk or trunk group for the incoming calls. Inbound caller pattern: Match the prefix of caller ID for incoming calls.
  • Page 39 NeoGate TE200 User Manual Example 2: 1NXXNXXXXXwill match a phone number starting with a 1, followed by a 3-digit area code, and then 6-digit number. DID number: Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info.

  • Page 40: Blacklist

    NeoGate TE200 User Manual 6.3.2 Blacklist Blacklist is used to block an incoming/outgoing call. If the number of incoming/outgoing call is listed in the number blacklist, the caller will hear the following prompt: “The number you have dialed is not in service. Please check the number and try again”.

  • Page 41: Application

    NeoGate TE200 User Manual 8. Application Application 1 Figure 8-1 Application 2 Figure 8-2 <Finish> 41/42...
  • Page 42 NeoGate TE200 User Manual 42/42...

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