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about this guide

This guide introduces you to the operation and features of your new handset. It's divided into ten
main sections:
• Section 1: "essentials"
• Section 2: "tips & tricks"
• Section 3: "basics"
• Section 4: "customize"
• Section 5: "managing calls"
Throughout this guide, you will find tips that highlight special shortcuts and timely reminders to
help you make the most of your new phone and service. The Table of Contents and Index also
help you quickly locate specific information. You will get the most out of your handset if you read
each section. To get right to a specific feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that section and you will swiftly be ready to
use your handset.
• Section 6: "e-mail & messages"
• Section 7: "connections"
• Section 8: "entertainment"
• Section 9: "other features"
• Section 10: "troubleshooting"

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Table of Contents
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Summary of Contents for Motorola NORMANDY

  • Page 1: About This Guide

    about this guide This guide introduces you to the operation and features of your new handset. It’s divided into ten main sections: • Section 1: “essentials” • Section 6: “e-mail & messages” • Section 2: “tips & tricks” • Section 7: “connections” •...
  • Page 2: Basic Handset Features

    Technology promised to make your work environment easier... but then it gave you more to do—phone calls, e-mails, schedules, messaging, managing of documents, the Internet, and more features. It’s time to take back control. It is time to meet the Normandy Handset. Your handset includes: Smartphone with voice recognition for hands-free dialing, Walkie-talkie call button for dispatch and private calls (including private talkgroups), Two way SMS and Instant Text Messaging, Email, Contacts, Calendar, Tasks etc.
  • Page 3 Introducing your new wireless LAN Normandy handset! Here is a quick anatomy lesson. Display light sensor Ear piece Speaker key Lanyard attach point Protective rubber Press & hold for Voice suit Recognition or switch to (ruggedized speakerphone during a call.
  • Page 4 Holster latches (ruggedized handset only) ID label Volume window up/down keys (See page 33) PTT walkie-talkie button (See page 22) Programmable key (See page 79) Battery door Mini USB port release Charge battery & (See page 16) connect handset to accessories To avoid damaging your handset, carry it in an approved holster or case rather than a pocket, purse, or bag.
  • Page 5: Home Screen

    From the Home screen, select the Status, Programs or Callers screen. Programs Screen Home Screen . Press the Center . Use the Navigation to select the Programs Status Callers key ( ) to explore Programs Status highlighted feature. Callers 1 Calendar today’s status screen, Thu 27 2 Contacts...
  • Page 6 Furthermore, the purchase of the information and are believed to be accurate at the time of printing. Motorola products shall not be deemed to grant either directly or Motorola reserves the right to change or modify any information or by implication, estoppel, or otherwise, any license under the specifications without notice or obligation.
  • Page 7 (for ruggedized handsets) Phone Cases organization, log on to our Web site at: • Single-unit desktop charger www.motorola.com/store/ide (for non-ruggedized handset) • Functional carry case or contact a Motorola Authorized Retailer. • Non-functional case approved accessories...
  • Page 8 contents essentials 17 request PTT call (call speakerphone controls alert) 24 lock & unlock handset 36 battery 17 end request PTT call customize 38 battery installation 17 eceive request PTT battery removal 18 profiles 38 call 25 battery charging 18 sound 39 store a phone number 25 conserve battery life 19...
  • Page 9 e-mail & messages DTMF 42 external calls 50 fixed dialing 42 speed dial 50 my numbers 42 access speed dial receive & read manage in-call entries 50 messages 56 notifications 42 set speed dial numbers message attachments display 44 change background set menu shortcuts to message options 57 image 44...
  • Page 10 handsfree device 68 video options 78 another device 83 send objects to another play a video clip 78 personalizing 83 device 69 video playback options language 83 use your handset as a accessibility 84 PC remote 69 ring volume 84 other features 80 advanced master reset 86...
  • Page 11: Safety And General Information

    Do not throw your battery or handset in particularly when placing it inside a pocket, purse, or other the trash. container with metal objects. Use only Motorola Original batteries and chargers. Your handset contains an internal lithium Caution: To avoid risk of personal injury, do not dispose of your...
  • Page 12: Choking Hazards

    Before using this handset, read the product safety 032374o If you have experienced seizures or blackouts, or if you have a and RF exposure leaflet, Motorola publication family history of such occurrences, please consult with your Number 6802983C16 included with this handset.
  • Page 13: Grant Of Equipment Authorization

    grant of equipment authorization IMPORTANT: Unauthorized repairs or modifications could result FCC INTERFERENCE FCC Notice in permanent damage to the equipment and void your warranty NOTE: This equipment has been tested and found to comply with and your authority to operate this device under Part 15 of the FCC the limits for a Class B digital device, pursuant to Part 15 of the Rules.
  • Page 14 Changes or modifications made in the handset, not 032374o expressly approved by Motorola, will void the user's authority to operate the equipment. Wi-Fi Certification This product is a certified: IEEE 802.11a, IEEE 802.11b and IEEE 802.11g, IEEE 802.11e, WPA, WPA2, TKIP, WMM, X.509.
  • Page 15 use and care use and care To care for your handset, please keep it away from the following: liquids of any kind dust and dirt Do not expose your handset to water, rain, Do not expose your handset to dust, dirt, sand, extreme humidity, sweat, or other moisture.
  • Page 16: Caring For The Environment By Recycling

    Information caring for the environment by recycling This symbol on a Motorola product means the product should not be disposed of with household waste. disposal of your handset and accessories Please do not dispose of handsets or electrical accessories, such as chargers or headsets, with your household waste.
  • Page 17: Essentials

    essentials battery battery installation 1 Press the battery door release. Tabs 2 Slide and remove the battery door. Slots Note: Use this opportunity to place the ID label of your handset inside the window of the battery door. 3 Insert the battery into the battery compartment and press down to secure it.
  • Page 18: Battery Removal

    battery removal battery charging 1 With the handset powered off, press the battery New batteries are door release. not fully charged. Plug the Rapid 2 Slide and remove the battery door. Travel Charger into 3 Remove the battery from the battery compartment your handset and by lifting it out from the side.
  • Page 19: Conserve Battery Life

    Install the software from your Companion CD out on battery or Backlight time out on onto your PC before you try to charge your AC. When the backlight is off, the display is visible handset through USB port. Plug the cable into but dim.
  • Page 20: Battery Tips

    032375o recycling center for proper battery batteries, please note the following: disposal. • Always use Motorola Original Warning: Never dispose of batteries in a fire batteries and chargers. The warranty does not because they may explode. cover damage caused by non-Motorola Before using your handset, read the battery batteries and/or chargers.
  • Page 21: Storage Card

    Storage card Caution: Do not bend or scratch your memory card. Keep it away from static electricity, water, and dirt. Your handset allows you to use an optional microSD storage card to expand the available memory space. This secure digital card stores your mail attachments, images, music, voicemail, text messages, etc.
  • Page 22: Turn Haedset On & Off

    turn haedset on & off make a phone call 1 To turn on your handset, To place a phone call from perform the following: the home screen, enter a Press and release O. If phone number and press N to make a call. prompted, enter your _ , @ four-digit unlock code.
  • Page 23: Answer A Call

    3 Press the navigation key S to scroll to a make a private call (walkie-talkie) number. With private call, you use your handset as a 4 Press N to call. long-range, walkie-talkie. answer a call 1 Enter the Private ID you want to call or When your handset rings and/or vibrates, select the number...
  • Page 24: Answer A Private Call

    1 Press the right soft key to open the 3 Begin talking after your handset emits a chirping Contacts menu. sound. 2 Press the navigation key S to scroll to a 4 Release the PTT button to listen. number. request PTT call (call alert) 3 Press and hold the PTT button on the left side of Send a request PTT call to let the recipient...
  • Page 25: Eceive Request Ptt Call

    send request PTT call in your Call History list until you delete them or until they reach the end of the list. 1 Enter the Private ID you want to call or select the store a phone number number as you would when making a phone call. 2 Select Menu >...
  • Page 26: Call A Stored Number

    • Press: Menu > Insert Wait to instruct your view your handset number handset to prompt before dialing the remaining You can view your handset number. digits (shows as a w). Insert Wait does not work for contacts stored on your handset. Find it: Press: Start >...
  • Page 27: Tips & Tricks

    tips & tricks From the home screen (shown on page 25), To... Do this... you can use the following shortcuts: open Icons from your most recently recently used features To... Do this... used appear in Programs tab of Increase program the home screen.
  • Page 28: Basics

    basics Press X to return to the home screen. display The home screen appears when you turn on the handset. To dial a number from the home screen, press the number keys and Call/Answer keyN. Programs Status Callers Thu 27 On-screen For a basic handset diagram, See page 1.
  • Page 29: Find A Menu Feature

    find a menu feature To navigate to a menu feature on you handset, look for the “Find it” instruction. The following example instruct you how to look for a received call: Find it: Press: Start > Call History > (received call) This “Find it”...
  • Page 30: Status Indicators

    status indicators Phone call(s) on hold - one or more phone calls are on hold. Status indicators appear at the top of the Speakerphone profile indicator - Shows home screen.. speakerphone is turned on during a phone call. Silent profile indicator - Shows when your ring profile is set to silent.
  • Page 31 Independent software vendor No connection to wireless network. You application is currently running. can’t make or receive calls when no vertical bars appear. Bluetooth® Indicator - Shows when Bluetooth power is on. Call Forward Indicator – Shows when call forwarding is on. Battery Level Indicator - Shows the battery charge level by using the vertical bars.
  • Page 32: Text Entry

    text entry Entry modes indicator. For mode You can enter text into your handset using the descriptions, see the following table. traditional method of pressing a key several times for each character. Text Messages You can also press a key once for each letter To: Dan Brown while words likely to be the one you want are chosen from a database.
  • Page 33 entry modes Only numbers mode - Enters the entry modes number on each key (such as 5). Letters mode (default) - press and For only numbers mode perform the hold and keep pressing following: to switch between all capital letters 1 Press and hold and then (á), no capitals (Á), or next...
  • Page 34: Volume Control

    When done, the handset returns to the previous volume control text entry mode. Note: When you are • To enter a space after your characters, swiftly not on a call perform press the following: As you enter letters, your handset might try to Volume 1 Press the predict the word.
  • Page 35: Speakerphone Controls

    Want to turn off a sound? Press: Start You can also Speaker key > Settings > Sounds. Highlight the activate the desired item and select the sound you speakerphone want to associate with that item. during a call by pressing the You can eliminate the ringer volume Speaker key.
  • Page 36: Lock & Unlock Handset

    lock & unlock handset 2 Choose a password type that is either simple (4-digit number) or strong alphanumeric You can manually lock your handset to Note: A hard-to-guess password with at prevent accidental keypresses. least 7 characters, including uppercase To lock your handset, press and hold X and lowercase letters, numerals, and until the Quick List opens.
  • Page 37 vibrates for incoming calls or messages, but you do not need to unlock it to answer. basics...
  • Page 38: Customize

    customize Note: The Automatic profile is the same as profiles Normal, except that it automatically switches to Each profile uses a different set of sounds, Vibrate during any event stored in your Calendar. ring styles, earpiece volume settings, or To choose your profile: vibrations for incoming calls and other events.
  • Page 39: Sound

    sound download a sound file You can change the ring tones for incoming When you download a sound file for a ring calls and other events. tone, it does not automatically save in the Find it: Press: Start > Settings > Sounds Sounds location.
  • Page 40: Deleting Ring Tones

    1 In Time Zone, use the navigation key S to deleting ring tones select your time zone. When you delete a custom ring tone from your Note: Update your time zone when you handset, you will have to download it again. travel, to make sure your handset’s To delete a custom ring tone, perform the calendar events appear at the right time.
  • Page 41: Call Barring

    Auto-answer allows your incoming calls to be Call forwarding sends your calls to voicemail answered automatically without a press of a or a custom phone number you specify. You key. This feature is useful when using a can set your handset to forward missed calls hands-free device such as a headset.
  • Page 42: Channels

    fixed dialing This option displays your phone number or name on the called party screen during the Find it: Press: Start > Settings > Phone > Fixed Dialing. ringing signal. Your number or name may also A service feature allows you to restrict your show on the called party during the call or outgoing calls and messages to selected loged as an incoming call when your call is not...
  • Page 43 When you dismiss the notification, the message is not deleted. Notification can be accessed through the main screen. To set notifications, Find it: Press: Start > Settings > Phone > In-call Notifications Use the checkboxes to select the event of notification while you are on a phone or PTT call.
  • Page 44: Display

    display options Change the font size for System font Set a photo or picture as a wallpaper better readability size (background) image or change your layout and color scheme on your home screen. change background image Find it: Press: Start > Settings > Display Want to copy an image from your PC to your handset to use as a background image? options...
  • Page 45: Backlight

    4 Double click My Documents, then double click backlight My Pictures and paste the image into that folder. Your handset automatically adjusts the display When you download a picture file for a brightness when you move between bright wallpaper, it might not automatically save in and dark environments.
  • Page 46: Task Manager

    Internet. For more information, see the downloads catalog Find it: Press: Start > Settings > Remove on the Motorola Support Web site at: Programs. www.hellomoto.com, or see your operator. Note: Applications written for previously released devices or older versions of Windows Mobile may not function reliably on this handset.
  • Page 47: Managing Calls

    managing calls To make and answer calls, see page 21. • To see call details (like time and date), press the center key s. turn off a call alert • To see Menu Options, select Menu from You can use the up/down volume keys to turn the Call History view.
  • Page 48: Redial

    options options View Timers View the call times for this Save to Save this number to a call. Contacts contact. Delete Delete this call from the Send MMS Send a multimedia Call History. message to this number. Delete List Delete all calls from the Find Contact Find this phone number Call History.
  • Page 49: View Missed Calls

    shows Redial Successful, and connects the You can set your handset to play a distinctive call. ringer ID for specific entries stored in your contacts(See page 80). view missed calls emergency calls Your handset keeps a record of your unanswered calls. Your operator programs one or more emergency phone numbers, such as 911 or 1 Press: Start >...
  • Page 50: External Calls

    external calls the first digit, then press and hold the second digit. The handset dials the phone number, If your handset service includes external opens a new e-mail message, or goes to the dialing to enable you to call out of your Web page.
  • Page 51: Set Menu Shortcuts To Speed Dial

    6 Press O. delete a shortcut. You can delete a speed dial entry. Find it: Press: Start > Speed Dial, scroll to the shortcut, then press: > Menu > Delete. Find it: Press: Start > Speed dial, scroll to the entry, then press: Menu >...
  • Page 52: Three-Way Calling

    use the contact to call your voicemail. Your organization If you receive a second call while you are may include additional information about using this already on a call: feature. 1 To answer the second call, scroll to the second call and press N.
  • Page 53: Ptt Group Call

    3 Press: Menu > Conference with > “caller name” (or Note: An active PTT group is the group that you are contact, recent call, phone number) and press the currently affiliated with. You can only receive and center key s monitor one Talkgroup at a time - your active PTT Group.
  • Page 54: Transfer A Call

    4 Press Done (left soft key). 1 Press: Menu > Transfer to. 5 Press the PTT key. 2 Scroll to the desired contact and press the center key s. Note: When you initiate a PTT group call to another PTT group, that PTT group becomes the active PTT group.
  • Page 55: In-Call Notifications

    in-call notifications During an active call, you receive a PTT notification: During an active call, a new notification 1 Scroll to the incoming notification appears as follows: 2 Press the center key s. • A pop-up notification is displayed at the bottom 3 Press the PTT button to answer (the active call will of the screen.
  • Page 56: Messages

    e-mail & messages To set up e-mail on your handset refer to To read a message: Press the navigation key S to scroll to the message your operator at your organization. and press the center key s to open it. receive &...
  • Page 57: Message Options

    message options document opens, you can move around the page using the navigation key S. To delete, save, reply, or forward the • Excel spreadsheets: Select cells and enter messages, use these quick steps from the numbers or text. Press Menu for the following Inbox with a message selected or when options: save, cut, copy, paste, find, delete, etc.
  • Page 58: Send A Message

    sends and receives your messages. To stop this recipient from the list. Then select the recipient's phone number or e-mail process, press: Menu > Stop Send/Receive. address. send a message 3 Use the keypad to compose a message. You can send three types of messages: SMS 4 Press Send.
  • Page 59: Global Address Look Up

    global address look up 3 Enter search criteria and press Search. 4 Scroll through the list of entries that appears. When From your handset, you can search the global you locate your contact, press N to make a call. address list (GAL) stored on your company's Note: Although the entire GAL cannot be Exchange Server.
  • Page 60: Messaging Quick Reference

    messaging quick reference features create and send e-mail Note: Some features might not work if you set up your e-mail account manually (without the e-mail setup Press: Start > Messaging wizard). > (e-mail account), and press New To add a picture, voice note, or file to an features e-mail message, open the message area send text message...
  • Page 61 features features create and add an e-mail signature view attachment Press: Start > Messaging While viewing the message, use the center key s to select the attachment. > (e-mail account), and press Menu > Tools > Options > Signatures Note: You can view attachments only for file types Scroll to the account for which you are that are supported by the handset.
  • Page 62 features features reply, reply all or forward messages download message objects From your Inbox or an open message, When an e-mail message includes an press: Menu > Reply, Reply All, or attachment, open the message and the name of the attachment will appear Forward highlighted.
  • Page 63 features features download complete e-mail messages mark a folder for synchronization Press: Start > Messaging When you synchronize your e-mail account > (e-mail account). Scroll to the message with your PC, the same Inbox folders that and press: Menu > Download Message. are in Outlook on your PC are created on your handset.
  • Page 64 features features view status of sent e-mail manually send and receive e-mail Press: Start > Messaging Press: Start > Messaging > (e-mail account) Menu > Folders > (e-mail account), and press: Menu > Outbox. > Send/Receive. call a phone number in e-mail Messages in the Outbox have not been sent.
  • Page 65: Instant Messaging

    • To start a conversation, highlight the other features person, press Write, enter text, and empty deleted items folder press s. Press: Start > Messaging • To switch to other conversations, press the > (e-mail account), press: Menu > Folders, navigation key S left or right.
  • Page 66 then press: Menu > Save. To change other settings, press: Menu > Settings > Global Settings. Note: You can also access MSN Messenger by clicking Start > Windows Live. e-mail & messages...
  • Page 67: Connections

    connections PTT & stereo headsets Bluetooth™ wireless Use your Audio/PTT jack to plug in an optional Your handset supports Bluetooth wireless hands-free PTT headset. For purchasing pairing (also called linking or bonding). You headsets, refer to “approved accessories” on can pair your handset with a page 6.
  • Page 68: Handsfree Device

    The Bluetooth indicator O appears in the 1 Press: Start > Bluetooth home screen. > Bluetooth Manager > Hands-free. Note: To extend battery life, use the previous procedure 2 Put the device (handsfree headset, stereo headset, to set Bluetooth Power to OFF when not in use. Your keyboard, etc.) in pairing mode.
  • Page 69: Send Objects To Another Device

    send objects to another device computer. For example, want to watch a video on your computer and use your handset as a You can use Bluetooth pairing to send e-mail, remote control? Use PC Remote to control contacts, tasks, calendar items, audio, ring when the video plays, stops, or pauses.
  • Page 70: Advanced Bluetooth Features

    advanced Bluetooth features 7 In the next window, make sure that “Show all devices” is chosen in the pull-down menu. Your computer should find your features “SmartPhone.” Make sure the box “Allow other make handset visible to other device Bluetooth devices to see this phone” is checked. Allow a Bluetooth device to discover your Select your handset, and select Next.
  • Page 71: Synchronize

    features features drop pairing with device edit device properties / change device name Press: Start > Bluetooth > Bluetooth Manager > Hands-free Edit the properties of a recognized device: > device name > Disconnect Press: Start > Bluetooth send object to device >...
  • Page 72: Sync Over The Air

    sync over the air Device Center to synchronize information between your handset and a computer. In Once you enter your organization, handset addition to all the activities performed over the sync’s over the air (OTA) directly with your air, ActiveSync enables to view the content of company’s wireless network.
  • Page 73: Sync With

    stated on the CD-ROM sleeve of the synchronization Note: For information about connections software or Microsoft Windows® Mobile Web site (Bluetooth™ wireless, VPN, and Web browser), see (http://www.microsoft.com/windowsm page (See page 66). obile). This Web site also lets you download the When you finish the wizard, ActiveSync starts latest software for ActiveSync.
  • Page 74: Sync With

    2 Connect your time you have connected to this PC using handset to Bluetooth wireless, you must complete the your PC Bluetooth wizard on the handset and set up a using a USB Bluetooth partnership with the PC before cable. synchronizing.
  • Page 75 6 Select Menu > Connect via Bluetooth. 7 Select Sync. 8 When finished, select Menu > Disconnect Bluetooth. To conserve battery power on your handset, turn off Bluetooth power (see page 73). connections...
  • Page 76: Web Browser

    web browser Note: Not all Web file formats are supported. • To go to a Web page, press: Action > Go to. You can use the browser to search and view Enter the address and press OK. the Web. • To go to a link in a Web page: use the Find it: Press: Start >...
  • Page 77: Entertainment

    entertainment picture options option To view stored pictures in your handset, Determine audio settings and Video perform the following: time limits for video files. 1 Press: Start > Pictures & Videos. play video clip 2 In the picture viewfinder press: Menu > Options To view the stored clips in your handset, 3 Open the Picture Options Menu.
  • Page 78: Video Options

    video options play a video clip To view the video options menu in the video For more video playback and viewfinder perform the following: Windows® Media Player features, see your MOTOSTART Guide. Find it: Press: Menu > Options to open the video options menu: Find it: Press: Start >...
  • Page 79: Video Playback Options

    If a call comes in while watching a video, the option video pauses and a call alert appears. You Options for showing in full Video can choose to answer the call or ignore it. To screen and when to scale to fit continue watching the movie, select the window.
  • Page 80: Other Features

    other features quick access key advanced calling features features programmable key call forwarding Set and use Set up or cancel call forwarding: Press: Start > Settings > Phone programmable > Call Forwarding key to access an application Note: When you choose No Reply, you can set Programmable by a press of a how many seconds your handset waits before it...
  • Page 81: Voice Dial

    contacts features voice dial To store and call contacts, see page TBD. To voice dial, press Speaker key features and hold the search for contact Speaker key a. When prompted, say Press: Start > Contacts, and scroll to View “Call,” followed by a By >...
  • Page 82: Edit Contact

    features features edit contact set picture ID for contact Press: Start > Contacts, scroll to a contact, Assign a photo or picture to appear when then press: Menu > Edit Contact you receive a call from an entry: set ringer ID for a contact Press: Start >...
  • Page 83: Another Device

    personalizing features send contact to another device features Use a Bluetooth™ connection to send a language contact to another handset, computer, or device: Set menu language: Press: Start > Contacts, scroll to a contact, Press: Start > Settings > Regional and press: Menu >...
  • Page 84: Accessibility

    features features accessibility ring volume You can set system font size, multipress Press: Start > Settings > Profiles time-out, confirmation time-out, and in-call Highlight the desired profile and press: alerts: Menu > Edit Press: Start > Settings > Accessibility Under Ring Volume, press: the and select an option.
  • Page 85 features features sounds owner information To change the default sounds for ring tone, It is recommended to enter and check your reminders, new messages, alarm clock, or owner information. It lets someone return keypad controls: the handset to you if you lose it: Press: Start >...
  • Page 86: Master Reset

    features features master reset master clear Master clear erases all information you master reset have entered (including contacts and calendar events) and content you have A master reset may become necessary downloaded (including photos and sounds) when your handset is jammed and does not stored in your handset’s memory.
  • Page 87: Network Connections

    call by pressing O. This time includes busy network connections signals and ringing. The amount of network connection time you features track on your resettable timer may not equal create proxy, Virtual Private Network the amount of time for which you are billed by (VPN), or dial-up network your service provider.
  • Page 88: Calendar

    calendar features view calendar event features Press: Start > Calendar to open the add new calendar event calendar for today. Press: Start > Calendar, and press: • To see days before or after today, press the Menu > New Appointment navigation key S left or right.
  • Page 89: Calculator

    features features calendar event reminder respond to a meeting request The default reminder time for tasks and You can receive and respond to meeting calendar items is 15 minutes. To change requests on your handset in a similar this default perform the following: manner as you do in Outlook on your PC.
  • Page 90: Internet Security

    internet security features manage certificates Enable or disable Internet access certificates stored on your handset: Press: Start > Settings > Security > Certificates Certificates are used to verify the identity and security of Web sites when you download files or share information. handset information features software version...
  • Page 91: Handset Administration Data

    handset administration data features wireless system configuration features Your operator might ask you to access, set phone information or configure your handset to work with the Your operator may ask you to access wireless system of your organization. administration data on your phone for Find it: Press: Start >...
  • Page 92: Fun & Games

    fun & games features play games on your handset features Press: Start > Games access pictures start Web browser Press: Start > Pictures & Videos Press: Start > Opera access sounds For more information about Internet Manage ring tones and music that you have Explorer Mobile, see page 85.
  • Page 93 features manage media files To view, copy, delete, rename, or move files and folders on your handset or storage card: Press: Start > File Manager cycling Information...
  • Page 94: Troubleshooting

    troubleshooting Symptom Explanation The handset does not turn on The battery does not charge The handset unresponsive The handset randomly shuts down TBD Your calls are disconnected cycling Information...
  • Page 95: Service & Repair

    service & repair Tip: Software updates are continuously downloaded during your daily work by your system administration. These updates are designed to make your handset performance and security better and update your handset with new software patches. However, if you encounter a problem, contact your operator to make sure you have the latest available software updates.
  • Page 96 Because each system which may use Motorola, at its option, will at no charge either repair the Product the Product is unique, MOTOROLA disclaims liability for range,...
  • Page 97 MOTOROLA’s option, is the Warranty service will be provided by Motorola through one of its exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL authorized warranty service locations.
  • Page 98 B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is C.
  • Page 99 No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.
  • Page 100: Microsoft End User License Agreement

    Software"). DEVICE. with an appropriate Mobile Operator, or if The SOFTWARE is licensed, not sold. All 1.3. Back-up Copy. If Motorola has not the Mobile Operator's network facilities rights reserved. included a back-up copy of the DEVICE are not operating or configured to operate...
  • Page 101 DEVICE, and (ii) the EULA for Microsoft integrated product. The DEVICE Software any upgrades or backup copies, this EULA Outlook® 2002 is between Motorola and may only be used as part of the DEVICE, and, if applicable, the Certificate(s) of...
  • Page 102 NOT under the control of Content, Licensor, its subsidiaries or system, hardware, and software Motorola, Licensor, or their affiliates or affiliates may, in conjunction with such information to implement the features. By subsidiaries. Neither Motorola, Licensor,...
  • Page 103 Purposes Only" or "For Recovery Purposes 14.3. Motorola, Licensor, and their third party site by Motorola, Licensor, or Only", you may (i) install and use one copy affiliates and subsidiaries reserve the their affiliates or subsidiaries.
  • Page 104 This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by Motorola, Licensor, their affiliates, subsidiaries, and suppliers. 17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S.
  • Page 105: Index

    index access 85 background 36 accessibility 78 backlight 37 accessories 19, 81 battery 20 accessory connector port 2, 3 extending battery life 21 ActiveSync 61 battery indicator 28 alarm 79 battery life, extending 37, 56 alert Bluetooth connection 77, 83 set 34 Bluetooth indicator 28 turn off 31, 39, 68...
  • Page 106 calendar 82, 83 dial a phone number 23 call dialed calls 39 answer 23, 37 display 26, 37 end 23 download e-mail messages 52 forwarding 75 download message objects 52 make 23 call timers 80 caller ID 40, 77 e-mail 45, 49, 50 camera 69, 71 attachment 51 cancel message 48...
  • Page 107 forward calls 75 ISP 49 games 85 language 78 global access look up 48 linking (See Bluetooth wireless) lock phone 32 Low Battery message 28 handsfree 81 lowercase 30 speakerphone 32 headset 81 headset jack 2, 3 home screen 26, 36 make a call 23 hyperlink make call 76...
  • Page 108 message 49, 50, 51 message indicator 27, 28 object exchange 57 message reminders 79 open messages 45, 49 program 18 e-mail 45 open program 18 text 45 optional accessory 19 missed call 40 optional feature 19 Missed Calls message 40 over the air (OTA) 60 modem 63 owner information 79, 80...
  • Page 109 profile 34 program safety information 9 open 18 security lock 32 send and receive messages 45 received calls 39 send key 2, 3, 23 recent calls 39 shortcuts 42 redial 40 side scroll keys 2, 3 reminders 79 side select key 2, 3 remote control 58 signal strength indicator 28 remove program 38...
  • Page 110 synchronizing with computer 61 video 85 video clip 71 task manager 38 video clips 85 telephone number. See phone number voice key 2, 3 text 30 voicemail 43 text entry 29 voicemail message indicator 43 text message 49, 50, 51 volume 31, 78 third party applications 37 Volume up/doun keys 2, 3...
  • Page 111 U.S. patent Re. 34,976 index...

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