Warranty - Instant Pot Duo PLus User Manual

Warranty

Limited Warranty
This Limited Warranty is effective for one year from the date of original consumer purchase. Proof of original
purchase date and, if requested by an authorized Instant Pot Company ("IPC") representative, return of your
appliance as IPC may direct at IPC's expense, is required to obtain service under this Limited Warranty.
When this appliance is operated and maintained in accordance with written instructions attached to or
furnished with the product, Instant Pot Company will pay for either (i) repair labor to correct defects in
materials or workmanship that existed when this appliance was purchased or (ii), at its sole and exclusive
discretion, replace the appliance for a period of one (1) year from the date of purchase. In the event that your
appliance is replaced, the Limited Warranty on the replacement appliance will expire at the original date (i.e.
12 months from the original purchase date).
This Limited Warranty extends only to the original purchaser and use of the appliance in the United States of
America and Canada. This warranty does not cover units that are used outside of the United States of
America and Canada.
Any modification or attempted modification to your appliance may interfere with the safe operation of the
appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any
appliance or any part thereof that has been altered or modified from its factory settings unless such
alterations or modifications were expressly authorized by an IPC representative.
IPC is not responsible for shipping costs related to warranty service, save and except for shipping costs
associated with the return of your appliance as provided herein.
Limitation and Exclusions
The liability of IPC, if any, for any allegedly defective appliance or part shall in no circumstances exceed the
purchase price of a comparable replacement appliance.
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use contrary to the
operating instructions, normal wear and tear, commercial use, improper assembly, disassembly, failure to
provide reasonable and necessary maintenance, fire, flood, acts of God or repair by anyone unless directed
by an Instant Pot Representative.
2. Repairs where your appliance is used for other than normal, single-family household use or when it is used
in a manner that is contrary to published user or operator instructions.
3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from unauthorized
repairs or modifications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by you.
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