Toshiba T-01B User Manual page 132

Troubleshooting
Problem
Network not
displayed.
Cannot make a
call.
Cannot answer a
call.
No ringing for an
incoming call.
132
Possible cause
SIM card not installed
correctly.
Contacts between SIM card
and phone are dirty.
Network signal is weak.
SIM card is damaged.
You are outside of your
network service area.
Phone or SIM card is locked.
Call Barring is active.
Call Forwarding is active.
Call Barring is active.
Phone is set to not ring for
incoming calls.
Possible solution
Ensure that the SIM card is inserted
correctly (see page 43).
Gently clean the contacts of the SIM card
and phone.
Move clear of any obstructions that may
block the signal.
Contact your service provider to obtain a
replacement SIM card.
Connect to a different network if this is
supported by your service provider
(see page 118).
Unlock the phone or SIM card
(see page 121).
Deactivate Call Barring (see page 114).
Deactivate Call Forwarding (see
page 115).
Deactivate Call Barring (see page 114).
Edit the ringtone settings (see page 113).