Maintenance / - Divus KNX SUPERIO Quick Start Manual

2.4 MAINTENANCE / WARRANTY
DIVUS KNX SUPERIO is completely fanless
and has no moving parts. The industry-tested
hardware, the reduced size and minimal power
consumption make it ideal for home automati-
on. The touch panel does not require any com-
plicated installation or maintenance and there
are no special requirements on the installation
location.
The touch panel has 24 months warranty from
date of delivery (date of the delivery docu-
ment). This can only be maintained if the de-
vice is shipped back for reparation in its original
packaging, with all the shock-absorbing parts
To be noticed:
Each repair shipment must be approved by
our technical support. Please contact us using
2.5 NETWORK CONNECTION
For the usage/configuration of KNX SUPERIO
a working network connection is required. In
order to make the first access to KNX SUPE-
RIO, or if a compatible network is not available,
follow these steps:
˚ Connect KNX SUPERIO through a crossed
network cable ("crossover-cable") with your
PC
˚ Open the network configuration of your PC
˚ Change the settings of the TCP/IP – Protocol
(Version 4) of the network interface, on which
8
support@divus.eu. You may then get all the
necessary information, as well as the docu-
ment „repair request".
Repair shipments must be boxed within the
original packaging. Otherwise we can't gua-
rantee any warranty. If the device was shipped
in an improper packaging a flat fee for a new
original packaging for the return shipment will
be charged to the customer. In addition, the
"repair request" document must be filled out
correctly and be shipped together with the de-
vice, in order to provide an efficient service and
a processing time of 2 weeks.
For technical reasons, only complete systems
can be accepted for reparation.
you connected the KNX SUPERIO using a net-
work cable and enter the following values:
˚ IP address: 192.168.0.100
˚ Subnet mask: 255.255.255.0
˚ Gateway: 192.168.0.110
˚ Save the new settings; depending on the ins-
talled OS a restart can be necessary.
Once the network settings have been chan-
ged, open a browser on your PC (Google Chro-
me preferred) and enter the following URL into