Motorola MOTO E Troubleshooting Manual page 2

you can use the new password to unlock the phone. After approximately 24 hours, power up the
locked phone in an area with Wi-Fi or data service, and enter the new password.
Notes:

When using this feature; everything is deleted from the device.

Reset will require a minimum battery level of 25%. If you are unable to perform a reset,
please charge for 20-30 minutes and try reset again.
1. Press and hold the VOL DOWN and POWER buttons until the device vibrates.
2. As soon as it vibrates, let go of the POWER button but keep the VOL DOWN button pressed.
3. You'll see a Lenovo boot screen and then a menu will appear in Chinese. Once that menu
appears, let go of the VOL DOWN button.
4. Use the VOL DOWN button to scroll through the options until the option that says
""eMMC"" at the end is selected.
5. Once that option is highlighted, tap the POWER key.
6. After 5 seconds, the phone will reboot and reset.
Smart Lock - Moto E (4th Gen)
How do I use the smart lock features on my Moto E (4th Gen)
Smart locks allows you to keep your device unlocked when it's clear that you have your device
with you - for example when it's connected to your Moto 360, when your home, or when it
recognizes your face.
Trusted Bluetooth device:
1. Touch
2. Touch Settings
3. Touch Security
4. Touch Smart Lock
5. Touch Trusted devices
6. Touch Add trusted device
7. Make your Bluetooth accessory discoverable
8. Add a name for the connected device and touch OK
Trusted places