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Muting A Call; Transferring Calls; Call Pickup - Optus Yealink T41P User Manual

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Muting a Call

While on a call it's possible to place the call on Mute, this prevents the caller from hearing you but you can
still hear the caller. To mute a call:
1. Press
2. Press
The mute key illuminates solid red when the call is on mute
Adjusting the Ringer and Volume
1. Press
you are on a call.

Transferring Calls

There are two ways of transferring a call – Blind transfer and Consult transfer.
Blind Transfer allows you to transfer a call directly to another party without announcing the call first
1. During a call press the Tran soft key (this places the caller on hold).
2. Enter the number you want to transfer the call to.
3. Press the Tran soft key or hang up the handset (the call has now been transferred).
Consult Transfer allows you to transfer a call to another party user announcing the call first
1. During a call press the Tran soft key (this places the caller on hold).
2. Enter the number you want to transfer the call to.
3. When the party answers, announce the call.
4. Press the Tran soft key again to complete the transfer.
If the party refuses the call prior to completing the transfer
1. Press the End Call soft key, then press Resume to go back to the original caller

Call Pickup

If you are a member of a Call Pickup Group you can answer a ringing phone by using the Call Pickup Feature
access code from your own phone. If there are a couple of phones in your Call Pick Up group that are ringing,
when you press the *98 you will answer the phone that was ringing first.
1. On your phone Press * 98 or press the Group Pick Up soft key
2. Lift the handset and announce yourself to the caller.
Yealink T41P Phone QRG
during an active call
again to un-mute the call
to adjust the ring volume when the phone is idle or adjust the volume when
.
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Yealink T41P
12/07/17

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