Zoom NUD360-F Software User's Manual
Zoom NUD360-F Software User's Manual

Zoom NUD360-F Software User's Manual

High resolution 360 deg network camera
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Software User's Manual
High Resolution 360°Network Camera
NUD360-F
Model:
Issued: 2017/9/22
Software Version: Ver.A1D-502-V8.03.30-NB
Revision: Rev.1.4
Thank you for purchasing the ZOOM product.
Please read this manual carefully and use it correctly and safely.
Please read "Safety Instructions" before use.
Please keep this manual in a safe place.
Product operation and setting methods are described in the IP Utility and Web
Configurator instructions that are included in the CD-ROM provided with the product.
Note: In order to read the PDF file, Adobe Reader of Adobe Systems Corporation is
necessary.
NUD360-F Software User's Manual Rev.1.4
© ZOOM Co., Ltd. 2016

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  • Page 1 NUD360-F Model: Issued: 2017/9/22 Software Version: Ver.A1D-502-V8.03.30-NB Revision: Rev.1.4 Thank you for purchasing the ZOOM product. Please read this manual carefully and use it correctly and safely.  Please read "Safety Instructions" before use.  Please keep this manual in a safe place.
  • Page 2: Table Of Contents

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Table of Contents Introduction ..................4 Recommended PC Specifications ............7 Preparation 8 Connect the Equipment ............. 8 Configure the IP Addresses ............8 3-2-1 Using DHCP server to assign IP addresses: ......8 3-2-2 Use the default IP address of a camera: ......10 3-2-3 Manually adjust the IP address of the PC: ......
  • Page 3 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-4-6 RTP ................33 5-4-7 Network (ToS, UPnP, Bonjour, ONVIF)......... 34 IP Settings ................37 5-5-1 Connection Type .............. 37 5-5-2 DNS ................38 5-5-3 DDNS ................39 Video & Audio ................. 42 5-6-1 Camera Options ............... 42 5-6-2 Intelligent Video ..............
  • Page 4: Introduction

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 1. Introduction This is the installation manual for the high resolution 360 ° network camera NUD 360-F. Product Summary This device is a surveillance camera equipped with a 10BASE-T / 100BASE-TX terminal (network terminal) for the network. By connecting a network such as LAN (Local Area Network) or the Internet to this device, you can check the video and sound of the camera with PC (personal computer) on the network.
  • Page 5 Software User’s Manual Ver.A1D-502-V8.03.30-NB ⑤ Malfunction of the device, or inconvenience, damage or harm caused as a result by connecting with third party’s equipment. ⑥ Any indemnification claims or complaints due to reasons such as infringement of privacy by individuals or organizations who became subjects as a result of surveillance video (including records) taken by the user being publicized or used.
  • Page 6 Software User’s Manual Ver.A1D-502-V8.03.30-NB Networking precautions As this device is used by connecting to the network, it is expected to suffer damages as follows. ① Information leakage or flow out via this device ② Interruption or stop of this device by a malicious third party ③...
  • Page 7: Recommended Pc Specifications

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 2. Recommended PC Specifications In order to configure or test the cameras, a PC with following basic specifications is needed: Core 2 Duo 2.13 GHz or above Memory 2 GB or above Windows 7  Operating System Windows 8, 8.1 ...
  • Page 8: Preparation

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 3. Preparation Connect the Equipment To be able to connect to the camera firmware from your PC, both the camera and the PC have to be connected to each other via Ethernet cable. At the same time, the camera has to have its own power supply.
  • Page 9 Software User’s Manual Ver.A1D-502-V8.03.30-NB In the example below, the camera model that had just been connected to the network is displayed. Double-click the left mouse button on the camera model to automatically launch the default browser of the PC with the IP address of the target camera filled in the address bar of the browser already.
  • Page 10: Use The Default Ip Address Of A Camera

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 3-2-2 Use the default IP address of a camera: If there is no DHCP server in the given network, the user may have to assign the IP addresses to both PC and camera manually to make sure they are in the same network segment.
  • Page 11: Manually Adjust The Ip Addresses Of Multiple Cameras

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 3-2-4 Manually adjust the IP addresses of multiple cameras: If there are more than 1 camera to be used in the same local area network and there is no DHCP server to assign unique IP addresses to each of them, all of the cameras would then have the initial IP address of 192.168.0.100, which is not a proper situation for network devices –...
  • Page 12: Access The Camera

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Access the Camera Now that the camera and the PC are both having their unique IP addresses and are under the same network segment, it is possible to use the Web browser of the PC to access the camera.
  • Page 13 Software User’s Manual Ver.A1D-502-V8.03.30-NB The following examples in this manual are based on Internet Explorer browser in order to cover all functions of the camera. Assuming that the camera’s IP address is 192.168.0.100, you can access it by opening the Web browser and typing the following address into Web browser’s address bar: http://192.168.0.100 Upon successful connection to the camera, the user interface called Web Configurator would...
  • Page 14: Using Ipv6 To Access The Camera

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 3-3-2 Using IPv6 to Access the Camera The camera is IPv6-ready and has been assigned its unique static IPv6 address. The IPv6 address can be found under the System > Sytem Info menu (see 5-8 System Info page 98 for more information).
  • Page 15: Live View

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 4. Live View This section describes how to configure the IP camera. The administrator has unlimited access to all settings, while the normal user can only view live video. Login Initially there exists only administrator’s account in the camera (Account: Admin, Password: 123456) –...
  • Page 16: Live View

    Note: These digital zoom adjustments do not influence the actual video resolution of the camera. Regardless of how large or small the video appears on the display after pressing the digital zoom buttons, the actual video stream size of the camera is the same as before.
  • Page 17 Software User’s Manual Ver.A1D-502-V8.03.30-NB You can also digitally re-scale the video to fully match the size of your display with just 1 click: - Full screen Mode You may use ESC key from the keyboard to exit the full screen mode. The cameras have triple stream capability –...
  • Page 18 Software User’s Manual Ver.A1D-502-V8.03.30-NB To capture the snapshots of the current live view, press the snapshot button. The snapshots are saved in Pictures folder. - Take a Snapshot Cameras with audio function have the audio controls on Live View page. - Speak to Camera speak camera,...
  • Page 19: Setup

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5. Setup The following chapters guide you through the Setup functions of the camera. Access the Setup Page To configure any of the camera settings, go to the Setup menu by pressing the following button on Live View page: - Go to Setup The left side of the Setup page contains the list of Setup items.
  • Page 20: Gps Position

    Software User’s Manual Ver.A1D-502-V8.03.30-NB There are two kinds of names – Host Name and Camera Name. Host Name is used to identify the camera by a DHCP server. In some networks with very strict security policy, it is required that all the network devices should have their host name, and when the devices attempt to access the network by requesting an IP address from a DHCP server, the DHCP server would check if the host name is among the allowed devices.
  • Page 21 Software User’s Manual Ver.A1D-502-V8.03.30-NB...
  • Page 22: Date & Time

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Find the camera location on google maps, for example, installed in the airport. Copy the first GPS coordinates from the URL bar and paste it on Degree of Latitude. Copy the second part of the GPS coordinates to Degree of Longitude. Press Apply to save the changes.
  • Page 23 Software User’s Manual Ver.A1D-502-V8.03.30-NB When choosing SNTP/NTP Server for automatic date and time updating, you can key in the IP address of the NTP server and the time interval for automatic time synchronization. If you want to key in the domain name of NTP server instead, please make sure the DNS server IP address has been set under IP Settings;...
  • Page 24: Network

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Type 2 – define the starting or ending time of daylight saving period by the exact date in the month (1-31). Whether to choose Type 1 or Type 2, please refer to the daylight saving policy of given country. After changing any of the items above, press Apply to save the changes.
  • Page 25 Software User’s Manual Ver.A1D-502-V8.03.30-NB “Allowed” mode will refuse access to all IP addresses except the ones listed below. “Blocked” mode will accept all incoming access except the IP addresses listed below. Using Netmask (Subnet Mask) allows you to set filtering for a whole range of IP address at once, without the need to enter all of them individually.
  • Page 26: Port Mapping

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-4-2 Port Mapping The section Port Mapping provides the list of services and protocols that require their own port number for communication. By default, the camera already has all the ports defined. On this page, the user can modify the port numbers in case there is a specific need for that.
  • Page 27: Https

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Multicast Setting allows users to configure the IP addresses and ports for multicast video and audio (supported models only) streams. Multicast is a protocol where a data stream is sent only once and shared to requesting devices. This in turn saves network bandwidth.
  • Page 28: Ieee 802.1X

    Software User’s Manual Ver.A1D-502-V8.03.30-NB There are two methods to create certificates – Certificate Signing Request (CSR) and Self-Signed Certificate. Certificate Signing Request (CSR) Management: User uses a signed certificate issued by trusted Certification Authority (CA). Certificate Management: User wants to use the certificate created and issued by the user himself.
  • Page 29 Software User’s Manual Ver.A1D-502-V8.03.30-NB to the terminal. With 802.1X port-based authentication, the supplicant provides credentials, such as user name / password or digital certificate, to the authenticator, and the authenticator forwards the credentials to the authentication server for verification. If the authentication server determines the credentials are valid, the supplicant (client device) is allowed to access resources located on the protected side of the network.
  • Page 30 Software User’s Manual Ver.A1D-502-V8.03.30-NB When choosing User Certificate by Certificate Signing Request (CSR), the Identity should be set in RADIUS server. The Common Name, Identity and User Certificate are provided from by in RADIUS server. If there is a vaild User Certifacate exists already, there will be a Remove button behind these items, in order to remove these items when necessary.
  • Page 31: Snmp Setting

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-4-5 SNMP Setting The SNMP Setting item displays the SNMP configuration page. SNMP provides an easy way to manage network devices. The main features are: 1. Monitoring device uptime 2. System detail description. (Ex: model name, model description and firmware version.) 3.
  • Page 32 Software User’s Manual Ver.A1D-502-V8.03.30-NB You can enable V1, V2 or both. Click “Apply” after you’ve completed setup. The security method of SNMP V3 uses account/password for authentication. “Security Name” is the account name to be used with your “Password”. The default security name is “public”...
  • Page 33: Rtp

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Camera’s SNMP offers following information: Group Description Provide general information about the managed device. System Ex: system description, system name. Provide general information from the physical interfaces. Interface Ex: interface speed, MAC address. Provide information about the mapping between network addresses and Address physical addresses for each physical interface Translation...
  • Page 34: Network (Tos, Upnp, Bonjour, Onvif)

    Software User’s Manual Ver.A1D-502-V8.03.30-NB After changing any of the items above, press Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet. 5-4-7 Network (ToS, UPnP, Bonjour, ONVIF) The section Network contains the controls for following functions: Type of Service UPnP Bonjour...
  • Page 35 Software User’s Manual Ver.A1D-502-V8.03.30-NB button undoes the changes that had just been made but not applied yet. Most of the Windows-based computers have the capability to discover the devices that support UPnP . Below is the example of Windows 7: by clicking on the Network icon of Windows 7, the PC will discover the cameras instantly.
  • Page 36 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-4-7-4 ONVIF The camera with given firmware is ONVIF 2.2 compliant. By default, the ONVIF function is enabled. To disable the ONVIF support, remove the check on the box and press Apply. If you need to activate ONVIF on multiple cameras conveniently, you may use the IP Utility instead, using system cgi and ONVIF_STATE=1 as URL command.
  • Page 37: Ip Settings

    Software User’s Manual Ver.A1D-502-V8.03.30-NB IP Settings The section IP Settings provides the options to define how the camera would obtain its IP address; and to which DNS server should the camera connect to, in order to resolve domain names. 5-5-1 Connection Type The sub-section Connection Type allows defining the method of obtaining the IP address of the camera.
  • Page 38: Dns

    Software User’s Manual Ver.A1D-502-V8.03.30-NB the IP Address, Subnet Mask and Gateway accordingly. In some rare cases, the camera may be connected to the control center over Internet. Usually, the most cost efficient way is to use ADSL connection with PPPoE. To avoid the unexpected changes of IP addresses by Internet Service Provider upon the restart of the camera, it is recommended to activate a DDNS service for such scenario, and let the control center connect to the camera by the domain name instead.
  • Page 39: Ddns

    Software User’s Manual Ver.A1D-502-V8.03.30-NB After changing any of the items above, press Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet. 5-5-3 DDNS There are surveillance solutions that consist of single cameras scattered over a wide territory, therefore each of those cameras should be connected to the Internet in order to become accessible by Control Center.
  • Page 40 Software User’s Manual Ver.A1D-502-V8.03.30-NB There however exists a solution that makes sure the NVR can find the camera even if the camera IP changes frequently. Our cameras support Dynamic DNS or DDNS service that allows frequently changing IP be mapped to a certain unchangeable domain name. The mapping database and its updating engine are hosted in one of the Dynamic DNS servers, most of which offer basic services for free, such as www.dyndns.org.
  • Page 41 Software User’s Manual Ver.A1D-502-V8.03.30-NB To activate DDNS, please check the “Enabled“. Select the service reference, input the Host Name (the domain name given to the camera by DDNS service, User Name and Password of the DDNS server account. You will get the needed Host Name, User Name and Password information from the DDNS service provider once you have registered an account there and requested a domain name for your camera.
  • Page 42: Video & Audio

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Video & Audio The section Video & Audio provides the options to adjust the video quality, configure the streaming details of the camera, and audio settings (for Audio supported cameras only), which will be described in the succeeding pages. The default settings of the camera are sufficient for most environments and the video adjustments are not necessary.
  • Page 43 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-1-1 Line Frequency Line Frequency is the function that adjusts the shutter speed options to match with the frequence of artificial light source of given country. For example, in Europe the light frequency (due to power supply frequency of lights) is 50Hz, that is 50 flashes per second.
  • Page 44 Software User’s Manual Ver.A1D-502-V8.03.30-NB To rotate the camera view, follow the procedures below: 1. Select the Rotation option. 2. Click the Apply button. 3. From the main menu, click System > Save & Reboot. 4. Click Apply to reboot the camera and apply the changes. Note: ...
  • Page 45 Software User’s Manual Ver.A1D-502-V8.03.30-NB Both the Preview Mode and Surveillance Mode allow you to view the image as either dewarped panorama or fisheye (see Stream Mode on 5-6-3 Compression on page 62 to switch stream modes). The only difference is the resolution range that each mode supports.
  • Page 46 This side appears on the lower hemisphere. ePTZ Mode works similarly as the optical PTZ (pan-tilt-zoom) function wherein you can change the viewing direction by moving the mouse over the Live View screen and clicking towards the direction you wish to view.
  • Page 47 5 video streams. The dewarped PTZ stream is applied from Stream 2 to Stream 5. This will allow users to zoom and focus to up to 4 different viewing areas. The ePTZ button will appear on the...
  • Page 48 Software User’s Manual Ver.A1D-502-V8.03.30-NB button. Click Delete to remove this zoom preset point from camera memory. Note: PTZ mode is available only if Mounting Type is set to Wall. The ePTZ function and the Auto tracking function cannot be used at the same time.
  • Page 49: Intelligent Video

    Microsoft Internet Explorer browser is required to configure the camera built-in analytics. For zoom and PTZ cameras, once the camera target view is changed, such as when zooming in/out or scanning, the built-in analytics must be re-configured. 5-6-2-1 Motion Detection The Motion Detection sub-section allows users to configure the video motion detection system of the camera.
  • Page 50 Software User’s Manual Ver.A1D-502-V8.03.30-NB wind. In order to avoid false alarms, we might want the camera be able to ignore small motion. The higher is the sensitivity level of the camera, the smaller shift of the object is needed to trigger the alarm. For example, if the object within motion detection region has moved for about 1-3 pixels during two video frames, then such small motion will be discarded by camera if the sensitivity is low, and will still trigger an alarm if the sensitivity is high.
  • Page 51 Software User’s Manual Ver.A1D-502-V8.03.30-NB Size and shape of the region The size and shape of the motion detection region can be any shape defined by the users. Regions may even be overlapping. To configure a region, click once on a point where you want to set the region and continue to click to draw the desired region.
  • Page 52 Software User’s Manual Ver.A1D-502-V8.03.30-NB even when a cat passes the motion detection area. It is recommended to keep the detection size as small as possible while not causing false alarms by moving objects that are not humans or vehicles. To resize the detection size, click on the box and drag its corners. Alternatively, to resize or reshape the motion detection area, click on the motion detection area and drag the corner points until the desired size or shape is achieved.
  • Page 53 Software User’s Manual Ver.A1D-502-V8.03.30-NB Trigger interval Trigger interval is the time period from the beginning of the triggered event during which all motion activities are ignored by the camera. This is designed to avoid needless repetitive reporting of the same intrusion. Trigger interval 20 seconds would mean that when the even happens, camera will take certain one-time actions and ignore the continuing activity in the motion detection region for 20 seconds.
  • Page 54 Software User’s Manual Ver.A1D-502-V8.03.30-NB Trigger threshold Look at the moving object entering the area of motion detection: although moving quite slowly, it caused motion activity – several pixel regions reported a motion that was faster than allowed “speed limit” of sensitivity (70). A 10% trigger threshold means, 10% of this motion detection area were filled with moving pixels at that moment.
  • Page 55 Software User’s Manual Ver.A1D-502-V8.03.30-NB The objects listed in each cell will trigger an alarm under given settings: High threshold Low threshold (0-5%) 100%) Big and fast Low sensitivity Big and fast (0-65) Small and fast Big and fast Big and fast High sensitivity Big and slow (65-100)
  • Page 56 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-2-2 Line Crossing The Line Crossing sub-section allows users to configure a virtual line on the camera target view and trigger an alarm when a person or object crosses a line. This function is useful to secure an area against unauthorized entry. Up to four virtual lines can be configured based on Stream 1.
  • Page 57 Software User’s Manual Ver.A1D-502-V8.03.30-NB Size and Location of the Line The size and location of the line can be any defined by the users. Lines may even be overlapping. To configure a line, click once on a point where you want to set the region and continue to click to draw the desired region.
  • Page 58 Software User’s Manual Ver.A1D-502-V8.03.30-NB Direction The line crossing detection can be filtered by passing from one direction to the other or in both directions. When the line is created, an IN-OUT indicator appears to indicate the direction to where objects will pass. From the Direction box, select one of the following options: In: To trigger the event when an object passes the line ...
  • Page 59 Software User’s Manual Ver.A1D-502-V8.03.30-NB To configure or modify an existing configuration, click on “Setup” to define and adjust the region for security or its parameters. There are up to four independently configurable regions for security analytics. Each region has six configuration parameters: ...
  • Page 60 Software User’s Manual Ver.A1D-502-V8.03.30-NB desired region. For example, to configure Region 1, click “Setup” and “Enabled” of Region 1. The crosshair indicates the cursor position. Click a starting point of the region on the screen. A yellow dot indicates the starting point of the region. Continue clicking on the screen to mark the desired shape of the region.
  • Page 61 Software User’s Manual Ver.A1D-502-V8.03.30-NB Alternatively, to resize or reshape the detection region, click on the detection region and drag the corner points until the desired size or shape is achieved. To move the location of the region, click on the detection region. With the corner points showing, click the mouse within the region and drag the region to a desired location.
  • Page 62 Loitering, Unattended Object and Missing Object are triggered only once. 5-6-2-4 OZT (Option) The Overview Zoom and Tracking function or OZT, allows Hemispheric cameras to provide an overview of the target view while a separate Speed Dome camera zooms in and tracks on a target object.
  • Page 63 Software User’s Manual Ver.A1D-502-V8.03.30-NB Configure the target Speed Dome on the UI, fill in the Network Address, Network Port, User Name and User Password. Then click the Calibration button to start calibration. The calibration status in percent value; 100% indicates that calibration is complete. Check Enabled to activate the OZT function.
  • Page 64: Compression

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Detection Size The camera moves ePTZ streaming channels based on object tracking on video stream 1's panorama image. After changing any of the items above, scroll down the screen and press Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
  • Page 65 Software User’s Manual Ver.A1D-502-V8.03.30-NB Parameters Description There are two encoder types available: H.264 (High Profile) and Encoder Type MJPEG. This item defines how the video is streamed. The options available vary depending on the selected Video Application Mode (see 5-6- 1 Camera Options on page 42).
  • Page 66 Software User’s Manual Ver.A1D-502-V8.03.30-NB Parameters Description The H.264 Profile defines the video compression scheme: High Profile, Main Profile, and Baseline. These schemes vary from least compressed, Baseline, to most compressed, High Profile. By default, the H.264 Profile is High Profile, which provides the most H.264 Profile compression with the best video quality, but more computing power.
  • Page 67 Software User’s Manual Ver.A1D-502-V8.03.30-NB Parameters Description Under CBR mode, when Video Max Bit Rate is chosen “Unlimited”, the user can define the AVERAGE bit rate. For example, if the Video Video Bit Rate Bit Rate is chosen 2M, then occasionally, the actual bit rate may go (available only in below or beyond 2M, but in the long run, the average bit rate will be CBR mode.)
  • Page 68: Camera Calibration

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-4 Camera Calibration Camera Calibration allows users to manually calibrate and find the center image of the camera. Since the camera has already been calibrated before shipment, calibrating the camera is not usually needed. However, if the image will be flipped through Video Flipping / Video Mirroring function (see Image on page 71), the...
  • Page 69: Video

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Press Apply to save the changes. 5-6-5 Video The section is also named Video. The Video section is divided into tabs. The functionality of each tab is explained separately below. Upon opening the section named Video, the live view of the Stream 1 of the camera will appear.
  • Page 70 Software User’s Manual Ver.A1D-502-V8.03.30-NB Parameters Description There are three modes: Auto: The camera will automatically switch between day mode (color) and night mode (black/white) under certain exposure level, defined by user at “Switch from Day mode to Day/Night mode Night mode”. Day: The camera always stays in day mode (color) regardless of exposure level.
  • Page 71 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-5-2 Image The section Image allows user to control certain parameters of a video frame. Parameters Description Check this box to flip the video up-down and left-right to achieve the Video Flipping 180-degree rotation effect. When this setting is modified, the camera Video Mirroring must be recalibrated (see 5-6-4 Camera Calibration...
  • Page 72 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-5-3 Exposure / White Balance The section Exposure / White Balance allows the user to configure Exposure (shutter, iris and gain control) and White Balance settings. In most cases, the default settings are sufficient and no adjustment is needed. Some options will only appear under certain Exposure / White balance modes.
  • Page 73 Software User’s Manual Ver.A1D-502-V8.03.30-NB After pressing that button, the White Balance will switch from Auto mode to Manual mode, together with the color values captured at the moment of Hold. The user can now remove the white object from the field of view, and the colors will stay correct for given scene.
  • Page 74 Software User’s Manual Ver.A1D-502-V8.03.30-NB Exposure Mode - Auto  In Auto Exposure Mode, you control the image brightness by configuring the AE Reference Target and Slowest Auto Shutter. AE Reference Target (Auto Exposure reference target) can be considered as the “Target Brightness on Sensor”.
  • Page 75 Software User’s Manual Ver.A1D-502-V8.03.30-NB...
  • Page 76 In manual exposure mode, the user can directly manually adjust the signal Exposure Gain, Shutter Speed, and even on select models, the IRIS Control (I-series zoom cameras only). Note: Day/Night mode and WDR function are disabled in manual exposure mode...
  • Page 77 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-5-5 OSD The section OSD (or OSD / Privacy Mask as shown in some cameras) allows users to add text to the upper or lower left corner of the video. This function is called Text Overlay or On-Screen Display (OSD). It is possible to display the camera name, date and time, IP address or any custom text as Text Overlay.
  • Page 78 Software User’s Manual Ver.A1D-502-V8.03.30-NB Below is the list of characters with special meaning that can be used in the text field: Parameters Description %YYYY Year in four-digit format. For example, 2008 Year in two-digit format. For example, 08 Month in two-digit format. For example, 01 for January, 12 for December Date in two-digit format.
  • Page 79 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-5-6 Privacy Mask Privacy Mask (or OSD / Privacy Mask as shown in some cameras) allows users to cover up some sensitive areas of the video that should not be captured by the camera, such as manager’s computer screen or bathroom entrance. It is possible to configure several independent regions for masking.
  • Page 80 Software User’s Manual Ver.A1D-502-V8.03.30-NB 3. Check Enabled. 4. Click Apply to save and apply the changes. 5. Repeat the above procedures to create more masks.
  • Page 81: Audio

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-6-6 Audio The section Audio is available only for audio-supported models. The user interface for audio control looks like as below: Parameters Description The option “Enabled” would activate incoming audio. The Audio In option “Disabled” would turn off the incoming audio. In such case, the video stream is captured without audio.
  • Page 82: Event

    Software User’s Manual Ver.A1D-502-V8.03.30-NB Event This section describes how to setup the Event Handler, which deals with how the IP devices respond to situations. Each IP device can have a maximum of 10 Event Rules. Each rule includes one single trigger, and one or many responses. Several types of responses are available.
  • Page 83 Software User’s Manual Ver.A1D-502-V8.03.30-NB FTP Server FTP servers can receive snapshot or video uploads that are issued as part of the response from event handlers. You may setup one FTP server. To setup FTP servers, make sure to enter the network address of FTP server, the Network (FTP) port, the User Name and Password of FTP account, Connection mode (Passive or Active) and Connection time before timeout.
  • Page 84 Software User’s Manual Ver.A1D-502-V8.03.30-NB To setup SMTP servers, make sure to enable the SMTP account. Select the SMTP Server from the list of common SMTP servers on Network Address or choose “Others” to type the server manually. Then, select the proper Authentication Type. There are many types available.
  • Page 85 Software User’s Manual Ver.A1D-502-V8.03.30-NB HTTP Server HTTP CGI servers are programs that run on web sites or many devices. They can be custom programmed to perform a large variety of actions based upon the input. You can define which CGI server to connect to here, and the user / password required to log into the target server.
  • Page 86 Software User’s Manual Ver.A1D-502-V8.03.30-NB Notification Server Configuration Notification Server Configuration is used to setup specialized mobile notification service (for a fee) for project-based requirements. For more information, contact the “Customer Help Desk” or any sales representative. NVR Configuration The NVR Configuration is used to setup the NVR. Enable the function, enter the user name, the user password, Network (HTTP Server) address, Network (HTTP Server) port number and Max connection time before timeout (in seconds).
  • Page 87: Event Configuration

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-2 Event Configuration Event configurations are the responses to be performed when an event is triggered. For most types of responses, you can create several different preset responses, then mix and match in event rules. The configurable responses are classified as Digital I/O ports, Notification messages, Upload Video/Snapshot and Audio and Send URL Commands.
  • Page 88 Software User’s Manual Ver.A1D-502-V8.03.30-NB DI: To configure the digital input device, define the active level and trigger interval of the DI. The default Active Level is “0”, which means the DI device remains inactive unless triggered. A good example is a “panic button”, which always stays in inactive mode “0” until the button is pressed;...
  • Page 89 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-3-1 Notification message *Pre-requisites: SMTP server / HTTP CGI server setup. *Pre-requisites: SMTP server / HTTP CGI server setup. Notification messages may be sent to either an email or a HTTP CGI server. If sent to a CGI server, it works the same as an URL command, but it does not allow a second message at end of event.
  • Page 90 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-3-2 Upload Video/snapshot and Audio *Pre-requisites: SMTP server / FTP server / HTTP CGI server setup. IP devices may send video recording / snapshots to your chosen server upon event. Video will be in .RAW format, while snapshots will be .JPG files. You can define up to three groups of settings to upload video/snapshot.
  • Page 91 Software User’s Manual Ver.A1D-502-V8.03.30-NB Upload Video/snapshot and Audio checkbox: this decides if this rule is in effect, or disabled. Sometimes it is useful to keep the settings for troubleshooting purposes, but keep them as disabled. Upload Media to: these define the task at hand, and change the field that needs to be filled out.
  • Page 92 Software User’s Manual Ver.A1D-502-V8.03.30-NB CGI path & Program: Some CGI servers may require special info and settings. Please refer to CGI server designer for this section. IP devices do not allow upload of Snapshots / Video into their embedded CGI servers. E-Mail Recipient / Subject: When uploading video/ snapshots via email, these fields are required.
  • Page 93 Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-3-3 Send URL commands *Pre-requisites: HTTP CGI server setup. *Pre-requisites: SMTP server / HTTP CGI server setup. URL commands can be sent to HTTP CGI servers upon event. This provides the possibility of highly intelligent response upon event. IP devices and many other devices also have embedded CGI servers that may be controlled.
  • Page 94: Event List

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-4 Event List You may define a maximum of 10 Event rules, which will be shown in abbreviated form in the Event List panel. It will display under each Event ID, the days of the week it will be active, the start time and duration of the active period, the type of the source of trigger, and the actions used in the response.
  • Page 95 Software User’s Manual Ver.A1D-502-V8.03.30-NB How is it triggered? Events may be triggered by one of the several sources. Scheduler: You can trigger an event based on the set schedule. For example, in the example below, the schedule is set for an alarm to sound at 4:00, and will sound once every 5 minutes within the next 10 minutes.
  • Page 96 Software User’s Manual Ver.A1D-502-V8.03.30-NB Device boots successfully: This will trigger the event responses once the device boots up. You can use this to create a notification system that keeps record of when the device has been rebooted via email. Reboot device: This triggers the event response when the device is shut down via web UI “Save and Reboot”.
  • Page 97 Software User’s Manual Ver.A1D-502-V8.03.30-NB configuration enabled, but the message in the body text will be based upon the Notification messages. In general, please stick to the “one email per event rule” limit for best performance. Change Motion Detection Profile: This will switch the profile of the selected Motion Detection region from Runtime profile to Event profile.
  • Page 98: Manual Event

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-5 Manual Event You may select one event in the Manual Event area below the event list to be triggered via web user interface. After changing any of the items above, press Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
  • Page 99: Utility

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-7-1 Utility The local storage capability will have the [+] Local Storage item shown in the “Setup Page” of Web Configurator when the MicroSDHC card has been inserted into the Memory Card Slot of the camera. Select “Utilities”, to prepare the storage. Mount Storage Media: When the Mount storage media button shows “Mount”...
  • Page 100 Software User’s Manual Ver.A1D-502-V8.03.30-NB being used by camera and some videos or snapshots are being recorded to the disk, then the sudden shutdown or removal of the disk without unmounting may corrupt the file that currently being used by the camera. The rest of the files are not influenced in any way.
  • Page 101: System

    Software User’s Manual Ver.A1D-502-V8.03.30-NB System The section System provides the list of functions that help manage the camera. The [+] mark before System indicates that the list can be expanded by clicking on it. Once expanded, the list can later be collapsed again by clicking on the [-] mark. 5-8-1 User Account The section User Accounts allows doing following user management tasks:...
  • Page 102: System Info

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-8-2 System Info The section System Info provides the full information about camera status, settings and log. This information is very helpful while doing the camera configuration, maintenance or troubleshooting. The Server Report is a convenient way of exporting the full list of camera related information in a text format, so that it can be sent to the technical support team for faster service.
  • Page 103: Factory Default

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-8-3 Factory Default The section Factory Default allows the camera settings be reset to the original factory settings. If you want to keep network settings and restore other settings to factory default, please select the first option. If you select the second one instead, all the settings would be removed during factory default.
  • Page 104 Software User’s Manual Ver.A1D-502-V8.03.30-NB Click Browse to select the downloaded firmware image file. Click the Apply button to start the upload. Once the process is finished, you will get an “OK” message and the system will reboot itself. 5-8-4-2 Firmware Upload from the Download Center To upgrade the firmware automatically, choose “Firmware Upload from the Download Center”...
  • Page 105: Save & Reboot

    Software User’s Manual Ver.A1D-502-V8.03.30-NB 5-8-5 Save & Reboot The Save & Reboot section allows saving the settings and rebooting the camera remotely. This is critical because some settings might not take effect before save & reboot. Logout Clicking this item allows you to log out of the IP device. Be sure to logout this IP device once you have completed all the tasks via Web Configurator.
  • Page 106: Troubleshooting

    Too narrow DoF Reduce aperture size, widen the viewing angle, install camera farther from objects Vari-focal lens: widen the viewing angle; Zoom lens: press the zoom-out button; Too narrow Fixed lens: replace it with wide angle fixed lens or choose another model with wide...
  • Page 107 Software User’s Manual Ver.A1D-502-V8.03.30-NB...
  • Page 108 Software User’s Manual Ver.A1D-502-V8.03.30-NB Make sure the dome or bullet cover is tightly mounted; Reduce the AE reference IR light reflection target in Auto Exposure mode; Reduce the Exposure Gain in Manual Exposure mode Streaming Quality Troubleshooting In auto exposure mode, set the Slowest Auto Shutter Speed to be not slower than Frame Rate Too the interval of frames;...

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