Troubleshooting - Panasonic EA-7HW02AP1 User Manual

5.1. Troubleshooting

The following are descriptions of how to connect a PC for web console use and of how to configure the setting of this
product.
Refer to the following descriptions when an error occurred in this product.
Symptom
The ACT LED does not
light.
Cannot
transmit/
receive data.
Cannot
establish
the
communi-
Cannot
cation.
search this
product from
the Wi-Fi
terminal.
Cannot log in
from the
console.
Others
The setting
is not applied
to this
product.
Panasonic System Networks Co.,Ltd
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
©Panasonic System Networks Co., Ltd. 2015
Inspection
Isn't the Ethernet cable detached?
Isn't the DC plug of the AC adapter
detached?
Isn't the power cord detached from of the
AC adapter/PoE injector ?
Isn't the Ethernet cable detached?
Doesn't the Ethernet cable have a
breakage?
Isn't there any obstacle blocking
communication between the wireless unit
and the terminal?
Isn't the setting configured to hide SSID?
Isn't power supplied to the wireless unit?
Is the setting of the communication
software of the console correctly
configured?
Are the login name and password
correct?
Check if the settings are appropriate.
Connect ETH to the "DATA & POWER OUT" port of
the PoE injector when feeding power from PoE.
(Connect to the power feeding port of the PoE
power feeding equipment.)
Connect the DC plug to the DC IN port.
Connect the power cord to the AC adapter/PoE
injector.
Connect the Ethernet cable correctly.
Check if the Ethernet cable works correctly, or
replace it.
Remove the obstacle or change the installation
place of the wireless unit.
Follow Use's Guide to cancel the setting to hide
SSID or configure the settings to make possible to
connect with the Wi-Fi terminal in advance.
Make sure that the power of the PoE power feeding
equipment or the DC power supply unit is turned
on.
Follow Use's Guide and configure the setting of the
communication software.
Retry to log in using the correct login name and
password.
Follow Use's Guide and apply the corresponding
setting data using the reset command.
62
Solution
xxxx-xxxx