Page 1 Service Manual Sync Scorer December 2017 / 57-900452-000...
Page 2 Sync Scorer Service Manual © December 2017 by the Brunswick Bowling Products. All rights reserved. Sync is a registered trademark of the Brunswick Bowling Products. Reorder Part No. 57-900452-000 Notice: If available, updates to this manual can be found on-line at www.brunswickbowling.com.
Page 3 WARNING! Will designate electrical alerts which could potentially cause personal injury or death. CAUTION! Will designate an alert which could potentially cause product damage. Will designate grounding alerts. Sync Scorer Service Manual...
Page 4 SAFETY NOTICE TO USERS OF THIS MANUAL This manual has been written and published by the Service Department of Brunswick Bowling and Billiards to aid the reader when servicing or installing the products described. It is assumed that these personnel are familiar with, and have been trained in, the servicing or installation procedures of these products, which includes the use of common mechanic’s...
Page 5: Table Of Contents
Control Desk Equipment ........................5 Display Controller ........................12 Peripheral Controller ........................12 Bowler Consoles ..........................12 Bowler’s Area ..........................22 Overhead Monitors ........................22 Vector Keypads ..........................22 Sync Consoles ..........................22 Display Controllers ........................22 Ethernet Switch(es) ........................22 Pinsetter Area ..........................23 Ethernet Switch ...........................23 Peripheral Controller ........................23 Pin Cameras ..........................23 GS Interface ..........................23...
Page 6 Intentionally Blank Page System Overview...
Page 7: System Overview
SYSTEM OVERVIEW The Brunswick Sync scoring system consists of several pieces of equipment that can be divided into two subsystems; the Scoring System and the Control System. The scoring system includes the electronic assemblies located in the bowler and pinsetter areas. These assemblies control the pinsetter, perform automatic scoring functions, provide the bowler with input capabilities, and display information about the game in progress.
Page 8: Glossary Of Terms
Category 5 that adheres to more stringent standards. It is capable of transmitting data at speeds of up to 1000 Mbps (1 Gigabit per second). In the Sync system it is used in an Ethernet network to interconnect the Control desk computer(s), Peripheral Controller boxes, overhead Display Controllers and the bowler’s input consoles.
Page 9: Control Desk Equipment
The Sync control system for non-Kiosk systems consists of one or more computers and POS assemblies located at the control desk, and in some cases, a computer in the office. Sync also provides the bowling center personnel convenient control of the scoring system while keeping track of the financial transactions and bowling activity in the center.
Page 10 (1) CONTROL DESK AREA PINSETTER AREA (3) BOWLER’S AREA (4) PER LANE PAIR PRINTER (6) SYNC SERVER (7) ETHERNET SWITCH (24 PORT) (8) MOUSE (9) ETHERNET SWITCH (16 PORT) (10) KEYBOARD (11) CAT5E CABLE (12) SYNC TABLET (13) TOUCHSCREEN MONITOR...
Page 11 (15) (21) A/V SOURCES RECEIPT PRINTER MOUSE (16) CASH DRAWER (18) BAR CODE SCANNER (OPTIONAL) Sync Configuration 2 (1) CONTROL DESK AREA PINSETTER AREA BOWLER’S AREA (4) PER LANE PAIR PRINTER SYNC SERVER (7) MONITOR MOUSE ETHERNET SWITCH (16 PORT)
Page 12 (15) RECEIPT PRINTER MOUSE (16) CASH DRAWER CONTROL DESK (18) AREA BAR CODE SCANNER (OPTIONAL) Sync Configuration 3 (1) OFFICE AREA PINSETTER AREA BOWLER’S AREA (4) CONTROL DESK AREA PRINTER SYNC SERVER (7) MONITOR MOUSE ETHERNET SWITCH (16-PORT) (10) KEYBOARD...
Page 13 (18) BAR CODE SCANNER (OPTIONAL) CONTROL DESK (16) (15) CASH DRAWER RECEIPT AREA PRINTER Sync Configuration 4 (1) OFFICE AREA PINSETTER AREA (3) BOWLER’S AREA (4) CONTROL DESK AREA PRINTER (6) SYNC SERVER (7) MONITOR MOUSE (9) ETHERNET SWITCH (16-PORT)
Page 14 ® AREA BEEPER (33) CONDUCTOR AUDIO CABLE CONTROL UNIT Sync Configuration with Sync Touchpads or Vector Keypads (1) OFFICE AREA PINSETTER AREA (3) BOWLER’S AREA (4) CONTROL DESK AREA PRINTER (6) SYNC SERVER (7) MONITOR MOUSE (9) ETHERNET SWITCH (16-PORT)
Page 15 HDMI 1 HDMI 2 (12) (13) SYNC OVERHEAD TABLET DISPLAYS LANE PAIR Sync Configuration Kiosk (1) PINSETTER AREA BOWLER’S AREA (3) ACTIVE INTERNET CONNECTION (4) PER LANE PAIR PINSETTERS (6) PERIPHERAL CONTROLLER (7) ETHERNET SWITCH (24 PORT) (8) BUMPERS (9) ETHERNET SWITCH (16 PORT)
Page 16: Display Controller
The Sync bowler’s consoles can be equipped with standard membrane keypads, touchscreen keypads, or full touchscreens capable of displaying the bowling scoresheet. Centers upgrading from Vector scoring have the option of re-using their Vector keypads instead of Sync bowler’s consoles. Reference the Sync Scoring System figures on the following pages.
Page 17 Sync Scoring System With Sync Tablets and All Pinsetters Except GS-Series (1) A/C POWER D/C POWER SYNC CONSOLES (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL (11)
Page 18 Sync Scoring System With Sync Tablets and GS-Series Direct Connect Pinsetters (1) A/C POWER D/C POWER SYNC CONSOLES (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL (11)
Page 19 Sync Scoring System With Sync Tablets and GS-Series Non-Direct Connect Pinsetters (1) A/C POWER D/C POWER SYNC CONSOLES (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL (11)
Page 20 Sync Scoring System with Sync Touchpads and All Pinsetters Except GS-Series Pinsetters (1) A/C POWER D/C POWER SINGLE MOUNT TOUCHPADS (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL...
Page 21 Sync Scoring System with Sync Touchpads and GS-Series Direct Connect Pinsetters (1) A/C POWER D/C POWER SINGLE MOUNT TOUCHPADS (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL...
Page 22 Sync Scoring System with Sync Touchpads and GS-Series Non-Direct Connect Pinsetters (1) A/C POWER D/C POWER SINGLE MOUNT TOUCHPADS (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL...
Page 23 Sync Scoring System with Vector Type Keyboards and All Pinsetters Except GS-Series Pinsetters (1) A/C POWER D/C POWER VECTOR KEYPADS (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL...
Page 24 Sync Scoring System with Vector Type Keyboards and GS-Series Direct Connect Pinsetters (1) A/C POWER D/C POWER VECTOR KEYPADS (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL...
Page 25 Sync Scoring System with Vector Type Keyboards and GS-Series Non-Direct Connect Pinsetters (1) A/C POWER D/C POWER VECTOR KEYPADS (4) CAT5E CABLE DISPLAY CONTROLLER POWER SUPPLY (7) SCORER VIDEO WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY MONITOR MONITOR (10) OVERHEAD CONTROL...
Page 26: Bowler's Area
Sync Consoles The Sync Consoles are available as a Touchpad (keyboard) or full screen tablet interface. The Touchpad allows the bowler to enter all information needed to begin bowling or change/correct information once bowling has begun from a touch-sensitive membrane type keypad.
Page 27: Ethernet Switch(Es)
24 branches allowing one switch to receive communication from the control system, provide communication for up to 21 Peripheral Controller boxes, and pass the communication to the switches for the Display Controller and Sync Consoles. The switch is located on the curtain wall. Peripheral Controller The Peripheral Controller boxes are mounted on the curtain wall at each lane pair and provide connections and control of a variety of lane pair components.
Page 28: Control Desk/Office Area
The drawer gets power to open from the receipt printer. Audio Control Unit The audio control unit is used in centers equipped with Sync Touchpads or Vector Keypads to adapt the intercom to consoles The intercom handset that connects to the unit provides a convenient “telephone”...
Page 29: System Signals
SYSTEM SIGNALS The signals used in the Sync scoring system can be divided into 2 types; Communication / Control and Video. Communication/Control Communication between components in the Sync system is handled using either an Ethernet network or a serial communication.
Page 30 Reset Link/Act Green Link at 100M Off = Link at 10M PERIPHERAL CONTROLLERS ETHERNET SWITCH (24 PORT) ETHERNET (14) SWITCH SYNC TABLETS ONLY (11) (16 PORT) NETGEAR Both=1000M On = Link, ProSafe GS116E 100M Blink= ACT TO ADDITIONAL Power Factory...
Page 31 Sync Lane Pair Communication Cabling (One Lane Pair Shown) (1) VECTOR KEYPADS (2) RS-485 (3) RS-232 (4) PERIPHERAL CONTROLLER (5) AUTOMATED BUMPERS (6) WIDE SCREEN OVERHEAD CONTROL (7) LCD WIDE SCREEN TV-ONLY MONITOR (8) LCD WIDE SCREEN MONITOR (9) DISPLAY CONTROLLER...
Page 32: Video
Video Two types of video are used in the Sync system: Scoresheet - Scorer video for the overhead displays is generated by the Display Controller and connected to the displays through an HDMI cable. TV - The TV signal originates at the control desk and is daisy chained to each overhead in the system.
Page 33 Sync Tablets ..........................20 Dual Pedestal ..........................20 Sync Interface - Dual Pedestal Tablets ...................21 Single Pedestal / Table Mount ....................25 Sync Interface - Single Pedestal / Table Mount Tablet ............26 Tablet Cleaning ........................27 Sync Scorer Power Supply .....................28 Sync Touchpads ..........................30 Dual Pedestal ........................30...
Page 34 Intentionally Blank Page Sync Scorer Components...
Page 35: Glossary Of Terms
Category 5 that adheres to more stringent standards. It is capable of transmitting data at speeds of up to 1000 Mbps (1 Gigabit per second). In the Sync system it is used in an Ethernet network to interconnect the Control Desk computer(s), Peripheral Controller boxes, overhead Display Controllers and the bowler’s input consoles.
Page 36: Sync Scoring Overview
The full display touchscreen console is also capable of showing the bowler’s scoresheet screen. Centers upgrading from Vector scoring have the option of re-using their Vector keypads instead of Sync bowler’s consoles.
Page 37 Vector Keypad Configuration Overview (1) PERIPHERAL CONTROLLER LEFT VECTOR KEYPAD RIGHT VECTOR KEYPAD (TABLE MOUNTED) (TABLE MOUNTED) (4) LEFT VECTOR KEYPAD RIGHT VECTOR KEYPAD CURTAIN WALL (FLOOR MOUNTED) (FLOOR MOUNTED) (7) DISPLAY CONTROLLER WIDESCREEN OVERHEAD MONITORS Sync Scorer Components...
Page 38: Peripheral Controller
The Peripheral Controller provides multiple functions for a lane pair dependent on the pinsetter in use and optional devices that may be installed on the lane pair. The board contains circuits to allow communication to GS series pinsetters, Brunswick automated bumpers and Sync Touchpad (keypad) or optional Vector keyboard.
Page 39 (11) Power Supply - This board converts the incoming A/C power to supply 12 VDC. This voltage is used to generate additional voltage levels used by the Distribution PCBs, Pin Camera and Sync Touchpads or optional Vector Keypads. Input to the power supply can be 120 VAC or 240 VAC.
Page 40: Distribution Board 7
(2) Ethernet - (J31) Internal connection point for the Cat5e cable that attaches to the external “Ethernet” connector located on the bottom of the Peripheral Controller. The Distribution board communicates with the Sync control system, Display Controllers, and Sync Touchscreen consoles through this connection.
Page 41 K1 and resets (cycle) the pinsetter by energizing relay K2. LED D27 turns “on” when the pinsetter power relay (K1) energizes. LED D33 turns “on” when the pinsetter reset relay (K4) energizes. This connector is not used for installations with GS Series pinsetters. Sync Scorer Components...
Page 42 Intellishield Controller. Jumper JP20 is used to select RS-232 or RS-485 communication. (15) Brunswick Bumper Communication - (J15,J16) Internal connection point for the cable that attaches to the external “Bumper” connector located on the bottom of the Peripheral Controller.
Page 43: Status Leds
(2) Network Speed - (D60) LED D60 (green) indicates the status of the Ethernet network connections. ON - Network cable is connected FLASHING - Network activity Diagnostics - (D36) LED D36 (green) flashes when the Distribution PCB is working properly. Sync Scorer Components...
Page 44 These LEDs are not used for GS Series pinsetters installations. D32 (green) - Left lane power (K1 energized) D33 (green) - Left lane reset (K2 energized) D39 (red) - Right lane power (K3 energized) D40 (red) - Right lane reset (K4 energized) Sync Scorer Components...
Page 45 LED D24 (green) - Transmit (16) Keypad Even - (D7,D8) These LEDs turn “ON” when information is being transmitted or received from the even (right) lane Sync Touchpad or Vector Keypad. LED D7 (red) - Receive LED D8 (green) - Transmit (17) Keypad Odd - (D2,D3) These LEDs turn “ON”...
Page 46: Jumpers And Settings
Jumpers and Settings Distribution Board 7 Jumpers Sync Scorer Components...
Page 47 (4) Foul - (JP18) Jumper used to configure the distribution so that is can properly handle the foul input signal. When using Brunswick foul units or foul units that use a relay type (switch) output, install a jumper to short the pins. If using a foul unit that supplies +12VDC as an output (AMF) remove the jumper.
Page 48 (13) Board Address 2 - Factory use only. Always set switch 8 to the ON position. Setting the switch to the OFF position will place the board into a factory test mode and cause diagnostics LED, D36 to flash rapidly. Sync Scorer Components...
Page 49 (14) Board Address 1 - Bank of 8 switches used to assign the lane ID. Refer to figure titled Distribution Board Lane Assignment (Board Address 1). Distribution Board Lane Assignment (Board Address 1) Sync Scorer Components...
Page 50: Peripheral Controller Configuration Settings
Peripheral Controller Configuration Settings Settings for the Peripheral Controller can be found in the Sync office program under the Lanes tab, Distribution Board selection. These setting are configured at installation and typically do not need to be altered when replacing the Peripheral Controller. They are provided here for reference purposes only.
Page 51 Peripheral Controller is connected. (4) Host - The IP address assigned to the Peripheral Controller. (For informational use only) (5) Port - The network port assigned to the Peripheral Controller. (For informational use only) Sync Scorer Components...
Page 52: Console Electronics
The bowler’s console allows the bowler to enter all information needed to begin bowling, change or correct information once bowling has begun and access special features of the scoring system. Sync bowler’s consoles can be equipped with a standard keypads (Touchpads) or full touchscreens (Tablets) capable of displaying the bowling scoresheet.
Page 53: Sync Interface - Dual Pedestal Tablets
Refer to the figures titled Sync Interface - Dual Pedestal Tablets (Non Upgrade Version) and Sync Interface - Dual Pedestal Tablets (Tablet Upgrade Version)
Page 54 12VDC power. J1 - Right (even) lane J3 - Left (odd) lane (2) Power Input - (J4,J5) Input for 12 VDC originating at the Sync console power supply located on the curtain wall. J4 - Right (even) lane J5 - Left (odd) lane (3) Ethernet Connection - Connection for the Cat5e cabling from the Sync system network.
Page 55 12VDC power. J1 - Right (even) lane J3 - Left (odd) lane (2) Power Input - (J4,J5) Input for 12 VDC originating at the Sync console power supply located on the curtain wall. J4 - Right (even) lane J5 - Left (odd) lane...
Page 56 These connections provide a pass-though for the network signal to allow the use of existing network cables when upgrading to the latest tablet model. The tablet communication to the Sync control system, Display Controllers, and Peripheral Controller route through these connections.
Page 57: Single Pedestal / Table Mount
Single Pedestal / Table Mount SYNC INTERFACE TABLET BACK VIEW FRONT VIEW Sync Tablet - Table / Single Pedestal Mounted (1) SYNC INTERFACE TABLET (3) BACK VIEW (4) FRONT VIEW Sync Scorer Components...
Page 58: Sync Interface - Single Pedestal / Table Mount Tablet
1) To Touchscreen - (J4) Connection to the tablet for the speaker and microphone signals and 12VDC power. (2) Power Input - (J3) Input for 12 VDC originating at the Sync console power supply located on the curtain wall. (3) Ethernet Connection - Connection for the Cat5e cabling from the Sync system network.
Page 59: Tablet Cleaning
NEVER use abrasive cloths, paper towels, or tissue paper, which can scratch the touchscreen. The scratches will be small and build up over time, damaging and dulling the screen. Instead, use microfiber cloths, which are specially designed to clean sensitive surfaces. Sync Scorer Components...
Page 60: Sync Scorer Power Supply
Sync Scorer Power Supply The Sync power supply is mounted on the curtain wall of a lane pair for installations equipped with Sync touchscreens. The unit accepts a universal input of 120 VAC - 240 VAC. Outputs include 12VDC connectors to supply the touchscreen tablets for a lane pair as well as the tablet Ethernet switch located under the ball rack on select lane pairs and a main power output connection that can be used to power the Peripheral Controller.
Page 61 (4) To Right Lane Sync Console - Output for 12 VDC for the right (even) lane Sync Tablet console. (5) To Left Lane Sync Console - Output for 12 VDC for the left (odd) lane Sync Tablet console. (6) To Console Network Switch - Output for 12 VDC used to power the Sync Tablet Ethernet switch as needed on select lane pairs.
Page 62: Sync Touchpads
Sync Touchpads The Sync Touchpads are full function keyboards that allows the bowler to enter all information needed to begin bowling or change/correct information once bowling has begun. The use of a keypad gives the bowler complete control over bowling functions without the added cost of a lower display. The Touchpads are available in floor-mounted dual or single pedestal configurations or can be mounted individually to the table tops of certain Brunswick designed furniture.
Page 63: Touchpad Interface - Dual Pedestal
The Touchpad Interface PCB for dual pedestal consoles contains the circuitry to connect two touchpad keyboards to the Sync scoring system. The Touchpad Interface PCB along with the Touchpad Cable Interface board located under the lanes near the ball lift provide a convenient and flexible way to route cabling to the touchpads inside a dual pedestal.
Page 64 (10) To Touchpad Cable Interface - To simplify cable routing and connections, the cables used for the Sync Touchpad first connect to a circuit board called a Touchpad Cable Interface. This board is located under the lanes, near the ball lift.
Page 65: Touchpad Cable Interface Pcb - Dual Pedestal Touchpads
Peripheral Controller and entered the board at connection J1. These signals are routed to J2 on the Touchpad Interface board inside the dual pedestal. This connection handles the signals for both lanes. Refer to (2) Communication/ Power/Exciter Audio In (J1). Sync Scorer Components...
Page 66 Single Pedestal / Table Mount SYNC KEYBOARD CONTROLLER FRONT VIEW TOUCHPAD BACK VIEW Sync Touchpad- Table / Single Pedestal Mount (1) SYNC KEYBOARD TOUCHPAD (3) BACK VIEW CONTROLLER (4) FRONT VIEW Sync Scorer Components...
Page 67: Sync Keyboard Controller
Touchpad. The connections on the board allow for flexibility in routing cables to the Touchpad. The actual connections used on the board is dependent on whether the touchpad is installed in a dual pedestal or in mounted individually. Refer to the figure titled Sync Keyboard Controller - Single Pedestal / Table Mount.
Page 68 Control box. If the board is located in the first console, the cable comes from the control desk Audio Control box. For the reset of the lanes, the cable comes from the Sync Interface PCB for the previous lane. Refer to (3) Intercom Audio Out (J6).
Page 69: Vector Keypads
Vector Keypads Instead of using Sync consoles for the bowler entries, a center can opt to use their existing Vector keypads. These keypads are identical lane to lane and contain circuit boards that are interchangeable. The Keypad Interface PCB located in the keypad housing handles the bowler input, sound selection and communication for the console.
Page 70 (4) Audio Terminator (JP4) - Jumper used to terminate the intercom audio signal. If the intercom audio cable does not continue to another console from J6, terminate the signal by placing a jumper between pins 2 and 3 (T). Otherwise place a jumper between pins 1 and 2 (U). Sync Scorer Components...
Page 71 (8) Microphone (J7) - Connection to the microphone used for the intercom system. (9) Speaker (J2) - Connection to the speaker. The circuit board applies the selected audio to the speaker through this connection. This audio includes the intercom, exciter audio, and keyboard beep. Sync Scorer Components...
Page 72: Display Controller
(6) Status LEDs - (HDD/SYS) The HDD LED flashes to indicate when the hard drive inside the Display Controller is being accessed. The system LED lights when the Display Controller is “ON” (7) Power Switch - This switch turns the Display Controller ON/OFF. Sync Scorer Components...
Page 73: Display Controller Configuration Settings
Display Controller Configuration Settings Settings and assignments for the Display Controller can be found in the Sync office program under the Lanes tab, Display Controller selection and under the Administrator tab, System Control selection. These setting located under the Lane tab are configured at installation and typically do not need to be altered when replacing the Display Controller.
Page 74 In most centers these will be set as follows: Lane Daisy-Chained Cables Dedicated Cables Left Com1 Com1 Right Com1 Com2 Center TVs Com1 Com3 Sync Scorer Components...
Page 75 IDs as follows: Left Lane - 1 Right Lane - 2 Center TVs - 3 (6) Center TV Name - The names assigned to the additional TV monitor located at the lanes to identify them from one another. Sync Scorer Components...
Page 76: Admin Tab - System Control
Admin Tab - System Control CONFIGURE IDENTIFY REBOOT BROADCAST LOGS ( ) 9 NAME ADDRESS DEVICE LIST Admin Tab / System Control - Display Controller Setup Sync Scorer Components...
Page 77 (1) Device List - A list of all devices on the Sync network. (2) IP Address- The network IP address assigned to the selected device. (3) Reboot - Master system reboot. This selection causes all devices on the network to reboot.
Page 78: Power Supply
(3) AC Power Out - AC power connection that can be used to power a monitor. (4) Power Switch - Push button used to power the unit On/Off. (5) Display Controller Power - 12V DC power output for the Display Controller. Sync Scorer Components...
Page 79: Gs And Stringpin Pinsetter Interface
Brunswick’s GS-X, GS-98 Direct Connect, and StringPin pinsetters are designed to directly communicate with the Sync scoring system. Connection to the scoring system consists of a cable connected between the pinsetter and the Sync Peripheral Controller. Refer to figures titled Cabling - Direct Connect Pinsetters.
Page 80: Gs-98 Non-Direct Connect, Gs-96, Gs-92 And Gs-10 Pinsetters
GS-98 Non-Direct Connect, GS-96, GS-92 and GS-10 Pinsetters Brunswick’s GS-98 Non-Direct Connect, GS-96, GS-92, and GS-10 pinsetters require an interface box between the pinsetter and the Peripheral Controller. The purpose of this box is to translate communication to format format that can be used by the GS machine. Refer to figures titled Cabling - Non Direct Connect Pinsetters.
Page 81: Pinsetter Hdlc Interface
TO PERIPHERAL CONTROLLER USED JUMPER HEARTBEAT HDLC Interface Board (1) J3 28VAC POWER IN J4 28VAC POWER OUT J5 9.5VAC POWER IN (4) J2 TO PINSETTER J8 JUMPER J7 NOT USED (7) J6 TO PERIPHERAL HEARTBEAT LED CONTROLLER Sync Scorer Components...
Page 82 (8) Heartbeat LED - The Heartbeat LED allows the user to monitor the communication between the board and the pinsetter. The LED can have the following flash rates. Refer to (4) J2 To Pinsetter. Flash Rate Meaning Flash, Flash, Pause Normal Communication to Gamesetter Fast Flashing No Communication to Gamesetter Sync Scorer Components...
Page 83: Pinsetter Hdlc Power Supply
(3) Fuses/Voltage Selector - Slide out panel that allows a user to select either 120 VAC or 220 VAC as the input voltage. Also, the fuses protecting the interal transformer are located here. Refer to Selecting Input Voltage for HDLC Power Supply. (4) Power In - 120 VAC or 240 VAC enters here. Sync Scorer Components...
Page 84: Selecting Input Voltage For Auxiliary Or Secondary Transformers
Fuse Ratings 110 VAC - 120 VAC 2 AMP 250V 220 VAC - 240 VAC 1 AMP 250V 6. Replace the fuse holder in the power receptacle. 7. Connect the power cord to the HDLC Power Supply. Sync Scorer Components...
Page 85: Circuit Board And Component Replacement
1. Connect cables as needed. Make sure power cables are connected (Pedestal Mounted Tablet) properly. 2. Verify the jumper settings on the board. Sync Console Power Supply Check power fuses Set jumper on JP4 Vector Keypad Interface PCB At 2 and 3(T) if the audio cable does not continue from J6...
Page 86: Display Controller Replacement
Retain the knob and clamp for reinstallation with the new Display Controller. Refer to the figure titled Display Controller Clamp. DISPLAY CONTROLLER KNOB HANGING STRAP CLAMP Display Controller Clamp (1) DISPLAY CONTROLLER HANGING STRAP CLAMP KNOB Sync Scorer Components...
Page 87 HANGING STRAP DISPLAY CONTROLLER ROUND HEAD SCREW Display Controller Hanging Straps (1) DISPLAY CONTROLLER HANGING STRAP ROUND HEAD SCREW 5. Secure the controller onto the overhead structure using the knob and strap clamp removed in step 3. Sync Scorer Components...
Page 88 Controllers that have never been installed, a screen indicated an “Invalid Configuration” along with a temporary name. Take note of the IP address as it is needed for the next step. Refer to the figure titled Display Controller - IP Address. Sync Scorer Components...
Page 89 (1) DISPLAY CONTROLLER IP ADDRESS DISPLAY CONTROLLER TEMPORARY DEVICE NAME (3) DISPLAY CONTROLLER DEVICE NAME 9. In the Sync Office program, navigate to the system control screen. Refer to the figure titled Admin - System Control. Admin - System Control...
Page 90 12. Once the controller has fully rebooted, select Broadcast to notify the other components in the system of the new controller change. Refer to the figure titled System Control - Configure and Broadcast. NOTE: The Configure button will “flash” when pressed. No additional notification will display after a broadcast. Sync Scorer Components...
Page 91 Configure and Broadcast. CONFIGURE BROADCAST System Control - Configure and Broadcast (1) CONFIGURE BROADCAST (3) OK 14. Select the Media tab and click Update Scorers. Refer to the figure titled Media - Update Scorers. Media - Update Scorers Sync Scorer Components...
Page 92 15. Select the check mark next to “Effects” to select all the Effects items. Refer to the figure titled Update Scorers - Select All Effects. CLICK TO SELECT ALL EFFECTS Update Scorers - Select All Effects (1) CLICK TO SELECT ALL EFFECTS Sync Scorer Components...
Page 93 “Miscellaneous” to select all the Miscellaneous items. Refer to the figure titled Update Scorers - Select All Miscellaneous. SCROLL DOWN TO MISCELLANEOUS CLICK TO SELECT MISCELLANEOUS Update Scorers - Select All Miscellaneous (1) SCROLL DOWN TO MISCELLANEOUS CLICK TO SELECT ALL MISCELLANEOUS Sync Scorer Components...
Page 94 Scorers - Are you sure? Update Scorers - Are you sure? (1) OK 19. IMPORTANT! Once the Display Controller has completely rebooted, assign 2 bowlers to the lane pair using “Lite League”. Bowl on the lanes to test for proper functionality. Sync Scorer Components...
Page 95: Tablet Replacement
Although the graphics might differ, the content and the procedure is the same regardless of the system version. 1. Remove power from the tablet by disconnecting the power plug located on the Sync Scorer Power Supply. Refer to the figure titled Tablet Power Connections.
Page 96 9. In the Sync Office program, navigate to the system control screen. Refer to the figure titled Admin - System Control. Admin - System Control 10. Find the lane that the replacement tablet will be assigned to. The lane is the number after the word Tablet in the name column.
Page 97 12 Select Broadcast to send the new settings to the entire system. There will be no prompt or other confirmation after selecting broadcast. Refer to the figure titled System Control - Configure and Broadcast. CONFIGURE BROADCAST System Control- Configure and Broadcast (1) CONFIGURE BROADCAST Sync Scorer Components...
Page 98 13. Reboot the newly installed tablet as follows (Refer to figure titled Rebooting A Tablet): a. In the Sync Desk program, navigate to the Lane Sales page and select the the lane where the new tablet is installed. b. Select More, then select Display Power c.
Page 99: Peripheral Controller Replacement
Disconnect the cables from the board and carefully remove them from the box. 5. Loosen the screws that hold the Peripheral Controller to its mounting board. Lift and remove the Controller from the mounting board. Sync Scorer Components...
Page 100 Distribution Board 7 Jumpers and Settings (1) Programming Jumpers (JP4,JP5,JP9,JP11,JP13) JP4,JP5 - Install jumper at pins 2-3 JP9,JP11,JP13 - Install jumper at pins 1-2 (2) Watchdog Enable (JP12) - Remove jumper (3) Spare Power (JP16) - Remove Jumper Sync Scorer Components...
Page 101 Digital Camera Enable - (JP8) - Install Jumper (8) Memory Configuration - (JP14,JP15) - Install jumper at pins 1-2 Board Address 1 - Refer to figure titled Distribution Board Lane Assignment (Board Address 1). Distribution Board Lane Assignment (Board Address 1) Sync Scorer Components...
Page 102 Square Ball Detector - Install jumper at pins 1-2 (5V) Round Ball Detector - Install jumper at pins 2-3 (12V) (12) Foul (JP18) Brunswick Foul Unit - Install jumper (Default) AMF Foul Unit - Remove Jumper (13) LAN3 Communication Type (JP20) - Determines the communication protocol used for LAN3 (J18).
Page 103 “ON” position. Refer to the figure titled Peripheral Controller Power and Connections. 14. IMPORTANT! Once the Display Controller has completely rebooted, assign 2 bowlers to the lane pair using “Lite League”. Bowl on the lanes to test for proper functionality. Sync Scorer Components...
Page 104: Cabling Overview
CABLING OVERVIEW Sync Scoring Lane Pair Cabling - Vector Keypads, Non-GS Pinsetters (1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) KEYPAD CAMERA (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER CAMERA POWER CABLE (9) CONTROL CABLES (10) KEYPAD CONTROL CABLE...
Page 105 Sync Scoring Lane Pair Cabling - Vector Keypads, GS Pinsetters (1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) KEYPAD GS NEXGEN ELECTRONICS (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER PINSETTER DATA CABLE (9) CONTROL CABLES (10) KEYPAD CONTROL CABLE...
Page 106 Sync Scoring Lane Pair Cabling - Dual Pedestal Touchpads, Non-GS Pinsetters (1) TO PINSETTER / CAMERA TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER BALL DETECT W/TV ONLY (4) DUAL PEDESTAL TOUCHPADS (5) CAMERA (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER CAMERA POWER CABLE...
Page 107 Sync Scoring Lane Pair Cabling - Dual Pedestal Touchpads, GS Pinsetters (1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) DUAL PEDESTAL TOUCHPADS (5) GS NEXGEN ELECTRONICS (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER PINSETTER DATA CABLE...
Page 108 Sync Scoring Lane Pair Cabling - Single Mounted Touchpads, Non-GS Pinsetters (1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) SINGLE MOUNT TOUCHPADS CAMERA (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER CAMERA POWER CABLE (9) CONTROL CABLES...
Page 109 Sync Scoring Lane Pair Cabling - Single Mounted Touchpads, GS Pinsetters (1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) SINGLE MOUNT TOUCHPADS GS NEXGEN ELECTRONICS (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER PINSETTER DATA CABLE (9) CONTROL CABLES...
Page 110 Sync Scoring Lane Pair Cabling - Dual Pedestal Tablets, Non-GS Pinsetters (1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) SYNC CONSOLE CAMERA (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER CAMERA POWER CABLE (9) CONTROL CABLES (10) CAT5E NETWORK CABLE...
Page 111 Sync Scoring Lane Pair Cabling - Dual Pedestal Tablets, GS Pinsetters 1) ETHERNET SWITCH TRIPLE OVERHEAD MONITORS (3) DISPLAY CONTROLLER W/TV ONLY (4) SYNC CONSOLE GS NEXGEN ELECTRONICS (6) OVERHEAD VIDEO CABLE (7) PERIPHERAL CONTROLLER PINSETTER DATA CABLE (9) CONTROL CABLES...
Page 112 Sync Scorer Components...
Page 113 PERIPHERAL CONTROLLERS ETHERNET SWITCH ETHERNET SWITCH ETHERNET SWITCH 57-500256-200 Control Desk to Ethernet Switches - Cable Routing (1) 57-500256-200 ETHERNET CABLE (2) PERIPHERAL CONTROLLERS (3) ETHERNET SWITCH Sync Scorer Components...
Page 114 Reset Link/Act Green Link at 100M Off = Link at 10M PERIPHERAL CONTROLLERS ETHERNET SWITCH (24 PORT) ETHERNET (14) SWITCH SYNC TABLETS ONLY (11) (16 PORT) NETGEAR Both=1000M On = Link, ProSafe GS116E 100M Blink= ACT TO ADDITIONAL Power Factory...
Page 115 (4) ICM 1 + (5) ICM 1 - (6) ICM 2 + (7) ICM 2 - (8) GLOBAL AUDIO + (9) GLOBAL AUDIO- (10) J1 AUDIO IN (11) J2 AUDIO OUT (12) TO J5 AUDIO OUT ON VECTOR KEYPAD INTERFACE Sync Scorer Components...
Page 116 TO HDLC 24VAC HDLC POWER SUPPLY INTERFACE Pinsetter HDLC Power Cable (Part No. 57-500062-000) (1) TO HDLC POWER SUPPLY TO J3 HDLC INTERFACE Ethernet Cable / CAT5e Cable (Part No. 57-500256-xxx) (1) TO NETWORK DEVICE TO ETHERNET SWITCH Sync Scorer Components...
Page 117 TO J3 EVEN LANE KEYPAD PCB Camera Data Cable (Part No. 57-500281-000) (1) TO “CAMERA” ON NO CONNECTION DRAIN PERIPHERAL CONTROLLER (4) SHELL DISTRIBUTION (7) TXD GROUND + 12 VOLTS (10) + 5 VOLTS (11) CHASSIS GROUND (12) TO CAMERA ASSEMBLY Sync Scorer Components...
Page 118 (10) RX EVEN (11) TX EVEN (12) SOUND EVEN (13) CHASSIS GROUND (14) CONSOLE (15) J3-ODD LANE (16) TO J3 ON THE KEYPAD INTERFACE Overhead to Overhead Serial Control Cable (Part No. 57-500492-000) (1) TO OVERHEAD 9-PIN COM PORT Sync Scorer Components...
Page 119 CHASSIS GND LAN Cable - Peripheral Controller to Cable Interface for Dual Touchpad Pedestals (Part No. 57-501282-000) (1) TO “KEYPAD ON PERIPHERAL TO J1 “LAN IN” ON CABLE INTERFACE CONTROLLER (CURTAIN WALL) PCB (UNDER LANES NEAR BALL LIFT Sync Scorer Components...
Page 120 TO TABLET POWER POWER SUPPLY CABLE 57-501319-000 TO RIGHT OR LEFT LANE ON LOWER POWER SUPPLY Tablet Power Cable (Part No. 57-501320-000) (1) TO TABLET POWER CABLE TO RIGHT OR LEFT LANE 57-501319-000 ON LOWER POWER SUPPLY Sync Scorer Components...
Page 121 BLUE ORANGE BALL DETECT DISTRIBUTION RIGHT LANE BOARD ORANGE BLUE Camera Ball Detect Cable (Part No. 57-501379-000) (1) TO DISTRIBUTION BOARD J27 TO DISTRIBUTION BOARD J32 TO BALL DETECT LEFT LANE (4) TO BALL DETECT RIGHT LANE Sync Scorer Components...
Page 122 BOX (P4/P20) TO DB7 PCB LEFT/ RIGHT BALL DETECT (J27/J32) GS-Pinsetter Ball Detect Cable (Part No. 57-501391-000) (1) TO GS ELECTRICAL TO GS FOUL/BALL DETECT (3) TO DB7 PCB LEFT/RIGHT BALL ENLCOSURE BOX (P4/P20) CABLE (47-142672-000) DETECT (J27/J32) Sync Scorer Components...
Page 123 CMS SERIAL ROCKWORX POWER LANE AUDIO OUT AUDIO TO NEXT LANE HANDSET PAIR Sync Touchpad - Dual Pedestal Cabling (1) AUDIO CONTROL UNIT PERIPHERAL CONTROLLER (3) INTERCOM AUDIO (4) RS-232 COMM / POWER SYNC TOUCHPAD CABLE (6) BALL RACK INTERFACE...
Page 124 COMM/POWER SLOW BLOW FUSES CAMERA KEYPAD RS-232 COMM/POWER 57-501282-000 Sync Touchpad - Single Lane / Table Mount Cabling (1) AUDIO CONTROL UNIT PERIPHERAL CONTROLLER (3) INTERCOM AUDIO (4) RS-232 COMM / POWER SPEAKER / MICROPHONE (6) INTERCOM AUDIO TO NEXT...
Page 125 (1) LEFT LANE KEYPAD INTERFACE (2) RIGHT LANE KEYPAD INTERFACE (3) SPEAKER (4) MICROPHONE KEYPAD (6) PERIPHERAL CONTROLLER (7) AUDIO CONTROL UNIT INTERCOM AUDIO (9) RS-232 COMM / POWER (10) 27-609941-000 (11) INTERCOM AUDIO TO NEXT LANE PAIR Sync Scorer Components...
Page 126 Intentionally Blank Page Sync Scorer Components...
Page 127 Ball Detector ............................. 5 Ball Detect Calibration Instructions ....................6 Sweep (Rake) Switch ........................7 Sweep (Rake) Switch Wiring ....................7 Optional Brunswick A-2 Pinsetter Modifications ................9 Cycle Link Operation ......................10 Adjustments ..........................12 Switch Cluster ..........................13 NPS Switch ..........................
Page 128 Intentionally Blank Page Sync Camera Assembly...
Page 129: General Description
BRUNSWICK SWITCH The Sync camera chassis is mounted on the ball return capping of a lane pair so that the front edge of the unit is approximately 150” (3.81 m) from the center of the last row of pins. Refer to figure titled Camera Position.
Page 130 BALL RETURN CAPPING CAMERA ASSEMBLY The Sync camera consists of the following components: Ball Detect - The ball detect is an infrared device that senses when a ball has been thrown. The signal from the ball detect tells the system when to begin the scoring cycle for a lane.
Page 131: Ball Detector
BALL DETECTOR The Sync system uses a ball detector that is an infrared sensing device. The ball detector unit is made up of two infrared transmitters and receivers, one for each lane. LEDs on the unit indicate power, signal stability and level. The provided adjustment allow the user to adjust the ball detection sensitivity. Refer to figure titled Ball Detector.
Page 132: Ball Detect Calibration Instructions
LED goes “off.” This will indicate the position of the beam and guide you in your adjustment. 4. Using the vertical and horizontal adjusting screws (refer to the figure titled Ball Detect Adjusting) move the beam until it is aimed exactly on the center of the mounted reflector. Sync Camera Assembly...
Page 133: Sweep (Rake) Switch
Additional ball detect signals will be ignored when the switch is opened. Refer to figures titled Switch Wiring Chart, Brunswick Rake Switch and AMF Sweep Switch. Sweep (Rake) Switch Wiring...
Page 134 AMF Sweep Switch (1) SWITCH ADJUSTMENTS Sync Camera Assembly...
Page 135: Optional Brunswick A-2 Pinsetter Modifications
OPTIONAL BRUNSWICK A-2 PINSETTER MODIFICATIONS Centers that want proactive cycling for foul, no tap, and 3rd ball 10th frame situations, can purchase the New Pins Solenoid kit. The kit incudes the following: New Pins Solenoid Cycle Link 3. Switch Cluster 4.
Page 136: Cycle Link Operation
New Pins Solenoid Activated - Cycle Link Raised (1) CYCLE LINK CRANK CYCLE LINK ASSEMBLY STANDING PIN CAM FOLLOWER (4) STANDING PIN CONTROLLER STANDING PIN SELECTOR NEW PINS SOLENOID (7) “A” SHAFT DETECTOR 1:1 SHAFT “C” SHAFT (10) 0º-90º OVERTRAVEL SELECTOR Sync Camera Assembly...
Page 137 C SHAFT New Pins Solenoid Activated - Strike Selected (1) STRIKE SELECTOR 0º-90º OVERTRAVEL SELECTOR (3) CYCLE CRANK ASSEMBLY (4) STRIKE CONTROLLER “B” SHAFT STRIKE CAM FOLLOWER (7) MOVING DECK AND SCISSORS (8) “D” SHAFT “C” SHAFT SELECTOR Sync Camera Assembly...
Page 138: Adjustments
5. Cycle the pinsetter back to first ball. 6. Verify the cycle link is free of any binds and has plenty of “play.” 7. Verify the New Pins Solenoid operation by creating a first ball foul, third ball tenth frame, or No Tap situation. Sync Camera Assembly...
Page 139: Switch Cluster
1:1 gear. The nylon gear turns the cams which are timed to close the switches at proper times during the pinsetter cycle. Refer to the figure titled Brunswick A-2 Pinsetter Switch Cluster.
Page 140: Switch Cluster Adjustments
The Switch Cluster contains three switches. Two of these switches, the 0 and the NPS switch are used with the Sync scoring system to provide timing for the New Pins Solenoid. The third switch was used only for timing of the ball director on the Systems 2000 Ball Rack.
Page 141: Nps Switch
LOCKSCREW SECOND LOBE NPS SWITCH ACTUATE HALFWAY UP FIRST LOBE .025" OVERTRAVEL AT TOP OF LOBE NPS Switch Adjustment (1) LOCKSCREW SECOND LOBE ACTUATE HALFWAY UP FIRST LOBE (4) .025” OVERTRAVEL AT TOP NPS SWITCH OF LOBE Sync Camera Assembly...
Page 142: Camera Assemblies
(3) To Camera - (J1) Connection to the camera. This connection provides power to the camera and receives video from the camera. (4) Video Out - (J2) Connection used to send the camera video to the Peripheral Controller. Sync Camera Assembly...
Page 143: Camera Set-Up And Calibration
1. Navigate to the “Lane Status” or “Lane Sales” screen and select the desired lane. 2. Select “More” to display the Lane Control selections. 3. Select “Pinsetter Control” to open the pinsetter control window. Accessing Camera Calibration Sync Camera Assembly...
Page 144 4. Select “Calibration” on the pinsetter control screen to open the calibrate camera window. Pinsetter Control Window Camera Calibration Window Sync Camera Assembly...
Page 145 This results in pictures that are somewhat darker than the pictures used during setup. It is important to allow for this when setting the levels. Sync Camera Assembly...
Page 146 This is useful in troubleshooting scoring errors. (11) Reload Picture - The “Get Current Picture” button replaces the picture shown display with a new image. (12) Save - The “Save and Update” button forces the program to save the camera calibration settings. Sync Camera Assembly...
Page 147: Camera Calibration Procedure
NOTE: The initial light level settings described are good starting points for camera calibration. The actual light level used may be varied from this setting to accommodate different lighting and pin conditions, such as colored pins. Sync Camera Assembly...
Page 148 Enter ball speed value that will be used to determine whether a ball is considered to be moving “Slow” or “Fast”. 10. When all camera settings have been made for this lane, select the “Save and Update” button. Sync Camera Assembly...
Page 149: Ball Speed Adjustment
Use the following steps to record the ball detector’s height: 1. From the Sync Office program’s “Lanes” tab, select the “Lanes” button then select the desired lane from the “Lanes” screen. Refer to the figures titled Accessing Lanes Settings.
Page 150 2. On the Lane Wizard screen, select the pinsetter tab. Select the Ball Detect Height field and enter the measured distance, in millimeters, from lane surface to the middle of the ball detector lens. Ball Detect Height Setting Sync Camera Assembly...
Page 151: Peripheral Controller
The Peripheral Controller provides multiple functions for a lane pair dependent on the pinsetter in use and optional devices that may be installed on the lane pair. The board contains circuits to allow communication to GS series pinsetters, Brunswick automated bumpers and optional Vector keyboard.
Page 152 (11) Power Supply - This board converts the incoming A/C power to supply 12 VDC. This voltage is used to generate additional voltage levels used by the Distribution PCBs, Pin Camera and Sync Touchpads or optional Vector Keypads. Input to the power supply can be 120 VAC or 240 VAC.
Page 153: Distribution Board 7
(2) Ethernet - (J31) Internal connection point for the Cat5e cable that attaches to the external “Ethernet” connector located on the bottom of the Peripheral Controller. The Distribution board communicates with the Sync control system, Display Controllers, and Sync Touchscreen consoles through this connection.
Page 154 K1 and resets (cycle) the pinsetter by energizing relay K2. LED D27 turns “on” when the pinsetter power relay (K1) energizes. LED D33 turns “on” when the pinsetter reset relay (K4) energizes. This connector is not used for installations with GS Series pinsetters. Sync Camera Assembly...
Page 155 Intellishield Controller. Jumper JP20 is used to select RS-232 or RS-485 communication. (15) Brunswick Bumper Communication - (J15,J16) Internal connection point for the cable that attaches to the external “Bumper” connector located on the bottom of the Peripheral Controller.
Page 156: Status Leds
(2) Network Speed - (D60) LED D60 (green) indicates the status of the Ethernet network connections. ON - Network cable is connected FLASHING - Network activity Diagnostics - (D36) LED D36 (green) flashes when the Distribution PCB is working properly. Sync Camera Assembly...
Page 157 These LEDs are not used for GS Series pinsetters installations. D32 (green) - Left lane power (K1 energized) D33 (green) - Left lane reset (K2 energized) D39 (red) - Right lane power (K3 energized) D40 (red) - Right lane reset (K4 energized) Sync Camera Assembly...
Page 158 LED D24 (green) - Transmit (16) Keypad Even - (D7,D8) These LEDs turn “ON” when information is being transmitted or received from the even (right) lane Sync Touchpad or Vector Keypad. LED D7 (red) - Receive LED D8 (green) - Transmit (17) Keypad Odd - (D2,D3) These LEDs turn “ON”...
Page 159: Jumpers And Settings
5VDC or 12VDC. This setting is only impacts installations that use cameras for scoring (Centers without GS-Series pinsetters and StringPin pinsetters). For square type ball detectors, set the jumper to 5VDC. For the round ball detectors, set the jumper to 12VDC. Sync Camera Assembly...
Page 160 (4) Foul - (JP18) Jumper used to configure the distribution so that is can properly handle the foul input signal. When using Brunswick foul units or foul units that use a relay type (switch) output, install a jumper to short the pins. If using a foul unit that supplies +12VDC as an output (AMF) remove the jumper.
Page 161 LED, D36 to flash rapidly. (14) Board Address 1 - Bank of 8 switches used to assign the lane ID. Refer to figure titled Distribution Board Lane Assignment (Board Address 1). Distribution Board Lane Assignment (Board Address 1) Sync Camera Assembly...
Page 162: Scoring Sequence Of Events
5. After the time delay entered on the pinsettings screen at the control desk, the camera takes a picture and sends it to the Distribution Board. 6. The picture is analyzed. 7. Score is displayed. 8. The sweep/rake switch closes to reset scoring cycle. Sync Camera Assembly...
Page 163 First Ball, Second Ball Scoring Sequence Sync Camera Assembly...
Page 164: No Tap
7. The “No Tap Strike” icon is displayed on screen when the appropriate amount of pins are knocked down by the bowler. No Tap Strike Icon 8. The sweep switch closes to reset scoring cycle. 9. The Distribution Board sends a reset signal to the machine causing it to cycle a second time. Sync Camera Assembly...
Page 165: 3Rd Ball 10Th Frame
6. The picture is analyzed and it is determined a strike has not occurred. 7. The score is displayed. 8. The sweep switch closes to reset scoring cycle. 9. The Distribution Board sends a reset signal to the machine causing it to cycle a second time. Sync Camera Assembly...
Page 166 No Tap, Third Ball 10th Frame Scoring Sequence Sync Camera Assembly...
Page 167: Cable Diagrams
(17) RESET (22) 44 DEGREE SWITCH (21) NEW PIN SOLENOID (18) RAKE DOWN SWITCH A, A2 Pinsetter Sync Wiring (1) LEFT BALL DETECTOR (2) RIGHT BALL DETECTOR BALL DETECT CABLE (57-500220-000) (4) PERIPHERAL CONTROLLER (5) CAMERA VIDEO CABLE (57-500050-000) (BACK VIEW)
Page 168 (10) ODD LANE PINSPOTTER (11) AMF SWEEP SWITCH (57-861824-000) (12) DISTRIBUTOR PCB (13) CAMERA ADAPTER PCB (14) RESET/FOUL “Y” CABLE (57-300841-000) (15) NORMALLY CLOSED (16) EVEN LANE PINSPOTTER (17) NORMALLY OPEN (18) COM (19) PERIPHERAL CONTROLLER (BACK VIEW) Sync Camera Assembly...
Page 169 (16) AMF MANAGER’S CONTROL (17) AMF SWEEP SWITCH (18) FOUL CABLE JUNCTION BOX (57-861824-000) (57-500207-000) (19) TO ODD LANE PINSPOTTER (20) ODD LANE PINSPOTTER (21) EVEN LANE PINSPOTTER (22) PERIPHERAL CONTROLLER (23) CAMERA ADAPTER PCB (BACK VIEW) Sync Camera Assembly...
Page 170 Sync Camera Assembly...
Page 171 (4) RIGHT CYCLE “NO” LEFT FOUL- LEFT FOUL+ (7) LEFT CYCLE “COM” LEFT CYCLE “NO” Camera Video Cable (Part No. 57-500050-000) (1) TO CAMERA 1-4 ON LANE SERVER (2) VIDEO (3) SHIELD (4) TO CAMERA ON SCANNER Sync Camera Assembly...
Page 172 RIGHT FOUL- GROUND (7) OR +12VDC RIGHT LEFT (10) TO FOUL UNIT AMF 8270MP Short Cycle Cable (Part No. 57-500209-000) (1) TO AMF PINSETTER NO CONNECTION CLOCK (4) COM DATA TO DISTRIBUTION BOARD J11-LEFT LANE OR J12-RIGHT LANE Sync Camera Assembly...
Page 173 AMF 8290XL Foul/Reset Cable (Part No. 57-500212-000) (1) TO J10 ON DISTRIBUTION TO J3 ON DISTRIBUTION TO J9 ON DISTRIBUTION BOARD BOARD BOARD (4) RIGHT LEFT POWER “NO” (7) POWER “COM” CYCLE “NO” CYCLE “COM” (10) TO AMF 8290 Sync Camera Assembly...
Page 174 Brunswick A Pinsetter Sweep Switch Cable (Part No. 57-500213-000) (1) ELECTRICAL BOX RAKE SWITCH TRIGGER CLIP BLACK (5) +12V DC BLACK (6) LEFT- BALL DETECT TO J15 GREEN ON DISTRIBUTION BOARD GREEN (7) GND TO BALL DETECTS (5) +12V DC...
Page 175 A-2 Pinsetter Wiring (1) 5-PIN CANNON CONNECTOR (2) 3-PIN CANNON CONNECTOR (3) 2-PIN CANNON CONNECTOR (4) WIRE CLAMP (5) NUT (6) TAP SPLICER (7) MOTOR START RELAY (8) LOW VOLTAGE TERMINAL STRIP Sync Camera Assembly...
Page 176 Intentionally Blank Page Sync Camera Assembly...
Page 177 Lane Tab - Display Controller ....................7 Administrator Tab - System Control ..................9 Power Supply ..........................11 Configuring Samsung Overhead Monitors ..................12 Monitor ID ...........................12 ECO Settings ..........................15 Maintenance of Overhead Monitors....................17 General Cleaning ..........................17 Vent Holes ............................17 Adjustments ..........................17 Cable Diagrams ..........................18 Sync Overhead Monitors...
Page 178 Intentionally Blank Page Sync Overhead Monitors...
Page 179: Glossary Of Terms
DVD players, cable boxes, or satellite receivers and assigns a unique “TV channel” to each of them. The sources can then be viewed at the overhead monitors by tuning the monitor to the desired channel. Sync Overhead Monitors...
Page 180: Overview
Optional high definition TV video is provided to the overhead screens through coaxial cables originated at the TV distribution center (Head Unit). Refer to figures titled Sync System Video and Sync System - Overhead Monitor Control.
Page 181 Sync System - Overhead Monitor Control (1) WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY (3) 8-PORT ETHERNET SWITCH MONITORS OVERHEAD MONITORS (OFFICE) (4) 24-PORT ETHERNET SWITCH DISPLAY CONTROLLER (6) RS-232 COMMUNICATION (7) CAT5 CABLE Sync Overhead Monitors...
Page 182: Display Controller
(6) Status LEDs - (HDD/SYS) The HDD LED flashes to indicate when the hard drive inside the Display Controller is being accessed. The system LED lights when the Display Controller is “ON”. 7) Power Switch - This switch turns the Display Controller On/Off. Sync Overhead Monitors...
Page 183: Display Controller Configuration Settings
Display Controller Configuration Settings Settings and assignments for the Display Controller can be found in the Sync office program under the Lanes tab, Display Controller selection and under the Administrator tab, System Control selection. These setting located under the Lane tab are configured at installation and typically do not need to be altered when replacing the Display Controller.
Page 184 The setting for both the left and right lane should be set to the same comport number since both lanes are controlled through a common connection. In most centers these will be set as follows: Left Lane - Com1 Right Lane - Com1 Center TVs - Com1 Sync Overhead Monitors...
Page 185 Configuring Samsung Overhead Monitors. For all Display Controllers, set the IDs as follows: Left Lane - 1 Right Lane - 2 Center TVs - 3 Administrator Tab - System Control Administrator Tab - System Control Sync Overhead Monitors...
Page 186 System Control - Display Controller Setup (1) Device List - A list of all devices on the Sync network. (2) IP Address- The network IP address assigned to the selected device. (3) Reboot - Master system reboot. This selection causes all devices on the network to reboot.
Page 187: Power Supply
(3) AC Power Out - AC power connection that can be used to power a monitor. (4) Power Switch - Push button used to power the unit On/Off. (5) Display Controller Power - 12V DC power output for the Display Controller. Sync Overhead Monitors...
Page 188: Configuring Samsung Overhead Monitors
After the monitor turns “ON”, a “Service” menu will appear on the screen. Turn the monitor “OFF” to exit the “Service” menu. c. Turn the monitor “ON”, then press the “Menu” button on the remote to display the “Setup” menu. Sync Overhead Monitors...
Page 189 2. Use the arrow buttons on the remote to scroll down and select the “System icon. 3. Use the arrow buttons on the remote to select “Multi Control”. 4. Make sure the MDC Connection type is set to RS232CMDC, then set the ID Setup of the monitor as follows: Sync Overhead Monitors...
Page 190 Scoresheet Monitors - Set the ID Setup as follows: Odd Lane (Left Lane) - 01 Even Lane (Right Lane) - 02 TV-Only monitors - Set the ID for TV-only monitors to 03 5. Press “Exit” on the remote control to exit the “Setup” menu. Sync Overhead Monitors...
Page 191: Eco Settings
NOTE: The following screens are for reference only. Actual screens may be different based on the Samsung model installed in the center. 1. Press the MENU button on the remote control. “Picture” will be selected by default. 2. Use the DOWN ARROW button to navigate to “System”, then press ENTER. Sync Overhead Monitors...
Page 192 3. Use the DOWN ARROW button to navigate to “Eco Solution”, then press ENTER. 4. Use the ENTER and DOWN ARROW buttons to turn the “Energy Saving” and “Eco Sensor” features to “OFF”. 5. Press “Exit” on the remote control to exit the “Setup” menu. Sync Overhead Monitors...
Page 193: Maintenance Of Overhead Monitors
If using the internal cooling fan continuously, it’s recommended to wipe vent holes a minimum of once a month. Adjustments Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability. Refer to the monitor vendor manual for specific adjustment procedures. Sync Overhead Monitors...
Page 194: Cable Diagrams
(2) POWER SUPPLY (57-501123-000) (3) POWER OUTLET (4) POWER INLET FUSED 5A, SB (5) 12VDC POWER OUT TO DISPLAY (6) POWER LIGHT CONTROLLER RS-232 Monitor Control Cable (57-500799-003) (1) TO DISPLAY CONTROLLER TO RS232 IN ON SAMSUNG MONITOR Sync Overhead Monitors...
Page 195 CAT5e (Ethernet Cable) (Part No. 57-501133-XXX) (1) TO DISPLAY CONTROLLER TO ETHERNET SWITCH Samsung RS-232 Serial RS-232 Monitor Control Cable - Daisy Chain (1) TO RS-232 CABLE TO RS-232 PORT ON SAMSUNG MONITOR (3) PIN 3 (4) PIN 2 PIN 5 Sync Overhead Monitors...
Page 196 Intentionally Blank Page Sync Overhead Monitors...
Page 197 Receipt Printer ..........................16 Pole Display ..........................17 Cash Drawer ..........................17 Intercom ............................18 Overview ............................18 Intercom with Sync Touchpads or Vector Keypads ..............18 Intercom Beeper Assembly ....................18 Intercom Handset/Switch Box ....................19 Audio Control Unit .........................20 CMS Audio PCB ........................22 Power Supply Unit .........................23 Intercom with Sync Tablets ......................24...
Page 198 Intentionally Blank Page Sync Control System...
Page 199: Glossary Of Terms
Category 5 that adheres to more stringent standards. It is capable of transmitting data at speeds of up to 1000 Mbps (1 Gigabit per second). In the Sync system it is used in an Ethernet network to interconnect the Control desk computer(s), Peripheral Controller boxes, overhead Display Controllers and the bowler’s input consoles.
Page 200: Sync Network System Overview
SYNC NETWORK SYSTEM OVERVIEW The Sync control system consists of one or more computers and POS assemblies located at the control desk, and in some cases, a computer in the office. Sync also provides the bowling center personnel convenient control of the scoring system while keeping track of the financial transactions and bowling activity in the center.
Page 201 (17) (16) BAR CODE SCANNER CASH DRAWER (OPTIONAL) (21) A/V SOURCES CONTROL DESK AREA Sync Configuration 1 (1) CONTROL DESK AREA PINSETTER AREA (3) BOWLER’S AREA (4) PER LANE PAIR PRINTER (6) SYNC SERVER (7) ETHERNET SWITCH (24 PORT) (8)
Page 202 (15) (21) A/V SOURCES RECEIPT PRINTER MOUSE (16) CASH DRAWER (18) BAR CODE SCANNER (OPTIONAL) Sync Configuration 2 (1) CONTROL DESK AREA PINSETTER AREA BOWLER’S AREA (4) PER LANE PAIR PRINTER SYNC SERVER (7) MONITOR MOUSE ETHERNET SWITCH (16 PORT)
Page 203 (15) RECEIPT PRINTER MOUSE (16) CASH DRAWER CONTROL DESK (18) AREA BAR CODE SCANNER (OPTIONAL) Sync Configuration 3 (1) OFFICE AREA PINSETTER AREA BOWLER’S AREA (4) CONTROL DESK AREA PRINTER SYNC SERVER (7) MONITOR MOUSE ETHERNET SWITCH (16-PORT) (10) KEYBOARD...
Page 204 (18) BAR CODE SCANNER (OPTIONAL) (16) CONTROL DESK (15) CASH DRAWER RECEIPT AREA PRINTER Sync Configuration 4 (1) OFFICE AREA PINSETTER AREA (3) BOWLER’S AREA (4) CONTROL DESK AREA PRINTER (6) SYNC SERVER (7) MONITOR MOUSE (9) ETHERNET SWITCH (16-PORT)
Page 205 ® AREA BEEPER (33) CONDUCTOR AUDIO CABLE CONTROL UNIT Sync Configuration with Sync Touchpads or Vector Keypads (1) OFFICE AREA PINSETTER AREA (3) BOWLER’S AREA (4) CONTROL DESK AREA PRINTER (6) SYNC SERVER (7) MONITOR MOUSE (9) ETHERNET SWITCH (16-PORT)
Page 206: Sync Computers
SYNC COMPUTERS The Sync Scoring System use Dell computers for the server and client computers. The specific Dell model and the Windows operating system installed on the computer depends on when the computer was installed and whether it is used as the server or client computer. Currently the server computer has the Windows 2012 server operating system installed while the clients operate on the Windows 7 operating system.
Page 207: Front Panel Connectors And Controls
(6) Power Button/Light - Press this button to turn the computer on and off. The power-on indicator lights when the system power is on. (7) USB Connector - Allows connections of USB devices to the system. (8) Diagnostic Indicators- The diagnostic indicators light up to display error status. Sync Control System...
Page 208: Rear Panel Connectors
Rear Panel Connectors POWER CONNECTION EXPANDSION SLOTS iDRAC USB 2.0 CONNECTORS ETHERNET CONNECTORS IOIOI CONNECTOR SERIAL PORT Typical Rear Panel Connectors - Server PC (PowerEdge T320 Shown) Sync Control System...
Page 209 (4) Ethernet Connectors - Ethernet port 1 is used to connect to the Sync Network. Port 2 of the server can be used to connect the server to a 2nd network such as one that allows connection to the internet.
Page 210 (9) PS/2 Keyboard Connector - Connection for the 6 pin DIN cable coming from the keyboard. In most cases a USB port is used to connect the mouse. (10) 24V Powered USB 2.0 Connector - Not Used (11) DisplayPort - Not Used. Sync Control System...
Page 211: Pole Display /Receipt Printer/ Cash Drawer
POLE DISPLAY /RECEIPT PRINTER/ CASH DRAWER The pole display, receipt printer, and cash drawer are connected to the Sync computer at a common comport (usually Com2). Refer to figure titled POS Equipment Wiring Example RS-232 DC 12V RECEIPT POLE PRINT...
Page 212: Receipt Printer
(1) Power Switch - This switch controls power to the printer. (2) Power Connector - Input connector for main power. (3) Serial Connector - Connection for serial cable from Sync Computer. (4) Cash Drawer - Connection to the cash drawer.
Page 213: Pole Display
Power to open the drawer comes from the receipt printer. For the drawer function properly the receipt printer must be on and cannot be in an error state. Sync Control System...
Page 214: Intercom
INTERCOM Overview The intercom system used in the Sync system depends on what type of bowler console the center has installed. When equipped with Sync Touchpads or Vector keypads, an Audio Control Unit and handset /beeper assemblies are used. When the center is equipped with lower tablets, a VOIP (Voice Over Internet Protocol) telephone is used.
Page 215: Intercom Handset/Switch Box
(4) Handset Speaker - Connection to the speaker in the earpiece of the handset. (5) Volume Control - The volume control allows the control desk operator to adjust the audio level of the earpiece of the handset. Sync Control System...
Page 216: Audio Control Unit
The function of the connectors on the audio control unit are: (1) A/V Source Inputs - Not used (2) Communications - Connection for the communication coming from the Sync computer. (3) Lane Audio Out - Output connector for the “global audio” cable that delivers the intercom audios to the Sync Touchpads or Vector keypads.
Page 217 The CMS Audio PCB adapts the intercom audio(s) which is then delivered to the consoles through the global audio cable. A communication cable connected to the Sync computer allows telephone style functionality for the intercom. The board is powered by an external power supply. Refer to the figure titled Audio Control Unit - Internal View.
Page 218: Cms Audio Pcb
(1) Audio Input (J7) - Not Used (2) Audio Output (J5) - Connection for the intercom audio being sent to the Sync Touchpads or Vector keypads for each lane. (Referred to as Lane Audio on the back of the unit).
Page 219: Power Supply Unit
120 VAC or 240 VAC. The supply will automatically adapt to either input and supply the proper output voltage.. Refer to the figure titled Power Supply Unit. Power Supply Unit (1) POWER INPUT (2) UNIVERSAL POWER SUPPLY (3) DIN (DEUTSCHE INDUSTRY NORM) PLUG Sync Control System...
Page 220: Intercom With Sync Tablets
Sync computer. In situations where the phone is not conveniently located near a Sync computer, the phone can be connected directly to the network switch using an independent cable, without continuing to the Sync computer. The Phone/Intercom will require minor assembly, cable connection, and basic configuration before use.
Page 221 Power Factory Defaults HANDSET VOIP Intercom Network Connections (1) PHONE BASE (2) PC PORT (3) SW PORT (4) SYNC CLIENT OR SERVER (5) ETHERNET SWITCH (6) EXISTING ETHERNET COMPUTER (57-501367-000) CABLE (57-863583-XXX) ETHERNET CABLE INCLUDED (8) TO HANDSET (9) POWER PORT...
Page 222: Configuration And Setup
D. The Current IP (5) will display on the screen. E. Note this IP address number for the next step. Finding The Phone’s IP Address (1) SETUP BUTTON (2) NAVIGATION BUTTON (DOWN ARROW) SELECTION 9 - NETWORK (4) FIRST SOFTKEY (SELECT) (5) CURRENT IP ADDRESS Sync Control System...
Page 223 1) Set the Proxy to the IP Address of the server. The IP Address for the server will be the same first 3 sets of numbers as the phone’s IP Address as identified in step 1, followed by .1 Example of Server IP using the address found in step 1 of this procedure: 192.168.100.62 >>>> 192.168.100.1 Sync Control System...
Page 224 Example Headset Name: Desk1 2) Enter Password: Brunswick 3) Set the Auth ID - The Auth ID is the extension for the headset. It should be set to the 2000 range.
Page 225 A. Click Submit All Changes at the bottom on the page. B. Close the Internet Explorer web browser when finished. Submit Changes Open Sync Office. Sign in with a user with Administrator credentials. Refer to figure titled Experience Settings Selection. A. Click the Lanes Tab, then click Experience Settings.
Page 226 B. Select all lanes and click the More button. C. Click Display Power under the Settings section. D. Uncheck the Display Controller and Check Tablet. E. Click the Reboot button and OK to begin the reboot process. Sync Control System...
Page 227 12. Verify the intercom system is functioning properly by placing a test call to a lane. A. Pick up the Headset and press 1 with the 3 digit lane number followed by #. For example, to call lane 1 dial: 1001#. Sync Control System...
Page 228: Credit Card Terminals
CREDIT CARD TERMINALS The DataCap IPTran,VeriFone, and Sync systems work together to provide credit, debit, and gift card services to customers. Refer to titled VX805 Credit Card System for an overview of the components of the card system. VX805 PIN PAD...
Page 229: Configuration
Configuration Terminal Setup The settings for IP Tran are located in Sync Desk. Review the following figures for the locations and other information. Under the ADMIN tab, click TERMINALS. Refer to figure titled Select Terminals. Select Terminals 2. Select the specific terminal for IP Tran configuration. Refer to figure titled Select Desired Terminal.
Page 230 Load IP Tran Parameters - Select to update merchant settings on the IP Tran Device h. Run Diagnostic - Input and run the desired diagnostic. Input 0 for the command list. i. List Installed Networks - Select to view if the system is connected to IP Tran device. Sync Control System...
Page 231: Credit Card Setup
Credit Card Configuration. Select Credit Card Configuration 2. Edit the appropriate settings for the entire Sync system. Refer to figure titled Select Credit Card Configuration. a. Credit Card System - Select the credit card system currently used by the system b.
Page 232: Ethernet Switches
ETHERNET SWITCHES The Ethernet switches allow the Sync computer(s), Display Controllers, Peripheral Controllers, Sync Tablets, and a variety of network enabled devices to connect together in a high speed network. The switches provides two way communication (full duplex) so the computers can send and receive data at the same time.
Page 233: Netgear Prosafe - Gs116
(4) Power Connector - Input for power coming from the A/C power adaptor. Only use the power adapter that is supplied with the switch (5) Reset Button - Press and hold this button to reset switch setting to factory defaults. Sync Control System...
Page 234: Netgear Prossafe - Jfs524E
(3) RJ-45 Connector - Connection (port) for the Cat5 ethernet cables attached to each display controller and the ethernet switch located at the control desk or office. Each port is capable of auto sensing for 10Mbps or 100Mbps. Sync Control System...
Page 235: Tv Video Distribution
The system can connect to any number of monitors or bowling center size, up to 96 lanes. Refer to the figure titled Sync TV Video Cabling. The system can distribute any combination of HD signals (1080p, 1080i, and 720p ) and SD (Standard Definition) signals, 480P and 480i.
Page 236: Tv Distribution Center
Refer to the figure titled TV Distribution Center. TV Distribution Center 1) OPTIONAL ADAPTORS 480I, 720P,1080I MODULATORS (3) COAX CABLE OUTPUT (AS NEEDED) (AS NEEDED) 4) FRONT VIEW AUDIO DELAY UNIT (AS NEEDED) (6) TO EXTERNAL SOUND SYSTEM Sync Control System...
Page 237: Modulators
(3) VGA (RGB) - Input connections for standard VGA signal originating from a video source such as a computer or digital signage player. (4) USB Connector - Connection for a computer used for advanced configuration of the modulator. Sync Control System...
Page 238 (11) Broadcast Status Indicator - Indicates if the video source is being sent to coax output. (12) Active Audio Source Indicator - Indicates which audio input is currently selected. (13) Error Indicator - Indicates that system is booting or there is a system error. Sync Control System...
Page 239: Ed Modulator
A second “pass-through” connection is provided for convenient network cabling. (4) Power Connector - 120VAC-240VAC input power connector. (5) LCD Screen- Displays configuration and system status. (6) Input Button - 5-way control that allows the user to navigate display and setup/configuration options. Sync Control System...
Page 240: Sd Modulator
(4) Video In - Input connection for the composite video originating from the A/V source. (5) Audio In - Input connection for the analog audio originating from the A/V source. (6) Power - Input power connection. (7) Coax Out - Coax cable output for channel encoded audio/video signal. Sync Control System...
Page 241: Rf Combiner
The functions of the connectors on the RF Combiner are: (1) Signal Input - Input connections for the signal coming from the modulators. (2) Signal Output - Connection for the combined signal going to the video amplifier. Sync Control System...
Page 242: Video Amplifier
(1) Coax Input - Input connection for the signal coming from the RF combiner. (2) Coax Output - Output connection for the amplified signal going to the overhead monitors. (3) Power Connection - 6 VDC power input. (4) Power - Power indicator light. Sync Control System...
Page 243: Video Converters
(7) Audio Output Selector - Switch used to select the format and output connection for the converted audio. (8) Input 1 - HDMI input one. (9) Input 2 - HDMI input two. (10) Power Connection - 5vdc input power connection. Sync Control System...
Page 244: Audio Delay
In these situations, the audio may be heard through the speakers slightly prior to the video being seen on the display. This results in the two being out of sync. The delay unit provides up to 300 milliseconds of delay for the audio to restore A/V synchronization. Units can be wired in series if addition delay is needed.
Page 245: Recommended Reboot Procedures
3. Reboot the Display Controllers, Sync Tablets (If installed), and Client Computers. Select Select Select Select REBOOT ADMIN TAB SYSTEM CONTROL It is also recommended that the center reboot the Sync Server computer at least once per week. Select Select Select SHUT DOWN or Windows LOG OFF RESTART...
Page 246: Rebooting System Components
Rebooting System Components The simultaneous reboot of Sync Clients, Display Controllers and Sync Tablets can be accomplished by using the System Control screen located in the office program. Alternatively, each component can be rebooted individually or in a group, as needed.
Page 247: Peripheral Controllers (Distribution Boards)
The following procedure allows the user to reboot individual or a group of Peripheral Controllers. 1. In the Sync Desk program, navigate to the Lane Sales view panel. 2. Select the lane or lane range for the Peripheral Controller(s) (Distribution Board(s)) that you want to reboot.
Page 248: Display Controllers
The following procedure allows the user to reboot individual or a group of Display Controllers. 1. In the Sync Desk program, navigate to the Lane Sales view panel.. 2. Select the lane or lane range for the Display Controller(s) that you want to reboot.
Page 249: Tablets
Tablets The following procedure allows the user to reboot individual or a group of Sync Tablets. 1. In the Sync Desk program, navigate to the Lane Sales view panel.. 2. Select the lane or lane range for the Tablet(s) that you want to reboot.
Page 250: Sync Client And Server
Sync Client and Server The following procedure allows the user to reboot individual Sync clients or the Sync server. 1. At the client or server computer terminal, select the Windows Start button Select Shut down (Client) or Log off (Server).
Page 251: Cable Diagrams
CABLE DIAGRAMS Global Audio Control Desk to First Vector Keypad Or Sync Touchpad (Part No. 57-301125-000) (1) TO J5 ON CMS AUDIO PCB (2) NO CONNECTION (3) INTERCOM 1 + (4) INTERCOM 1 - (5) INTERCOM 2+ (6) INTERCOM 2-...
Page 252 (7) VOLUME CENTER Beep Speaker to Intercom Cable Assembly (Part No. 57-300488-000) (1) TO J1 ON INTERCOM ASSEMBLY (2) BEEPER (3) DATA OUT 57-300184-000 (4) GROUND (5) CONTROL (6) DATA IN (7) TO J3 ON BEEP SPEAKER ASSEMBLY 57-300400-000 Sync Control System...
Page 253 Beep Speaker to Intercom, Long (15 ft.) Cable Assembly (Part No. 57-300499-000) (1) TO J1 ON INTERCOM ASSEMBLY (2) BEEPER (3) DATA OUT 57-300184-000 (4) GROUND (5) CONTROL (6) DATA IN (7) TO J3 ON BEEP SPEAKER ASSEMBLY 57-300400-000 Sync Control System...
Page 254 (2) BEEPER (3) DATA OUT 57-300184-000 (4) GROUND (5) CONTROL (6) DATA IN (7) TO J3 ON BEEP SPEAKER ASSEMBLY 57-300400-000 Ethernet Cable / CAT5e Cable (Part No. 57-500256-xxx) (1) TO NETWORK DEVICE (2) TO ETHERNET SWITCH Sync Control System...
Page 255 CONTENTS Introduction ............................3 Troubleshooting Techniques ......................3 Preparation .............................3 Knowledge .............................3 Tools ...............................4 Spare Parts ............................4 Backups ............................4 Troubleshooting Steps ........................5 Step 1: Identify the Specific Symptoms: ..................5 Step 2: Make a List of Potential Causes of the Symptom.............5 Step 3: Prioritize Your List ......................5 Step 4: Eliminate Potential Causes ....................5 Step 5: What to Do if Steps 1-4 Didn’t Solve Your Problem ............5 Additional Tips ..........................5...
Page 256 Intentionally Blank Page Troubleshooting...
Page 257: Introduction
It is assumed that the troubleshooter is familiar with the components and terminology used in the Sync system and the basic operation of a multimeter and cable testers. For additional information about these topics, consult the various sections of this manual or the instruction manual that was sent with the multimeter or tester.
Page 258: Tools
Tools Using the proper tools will make any job quicker and easier. Therefore, always have the proper tools on hand to correct or diagnose problems should they occur. Knowing what diagnostic tools are available and how to use them is equally important. If necessary, read the users manual that come with the tool and practice how to use it before you actually need it for troubleshooting.
Page 259: Troubleshooting Steps
TROUBLESHOOTING STEPS Troubleshooting is not simply finding the cause of a problem and fixing it. Troubleshooting is more properly defined as identifying the specific symptoms, listing the potential causes of the symptoms, and then eliminating these potential causes one by one. In other words troubleshooting is a process of elimination.
Page 260: Scoring Issues
SCORING ISSUES Non-GS Pinsetters Circuit Description: Scoring for a non-GS pinsetter involves using a camera to take a picture of the pins, analyzing the picture, and calculating the score based on user specified settings. The scoring for a lane begins when the ball passes through the ball detector beam.
Page 261 Once the picture is “taken” it is analyzed by the Distribution board and compared to the calibration parameters set on the Pin Setting Screen. causes of scoring errors are: Typical External Influences 1. Pin Condition 2. Excessive reflections in pit area. 3.
Page 262: Mis-Scoring On One Lane (Non Gs Pinsetter)
Mis-Scoring on One Lane (Non GS Pinsetter) Start Here Check the Is the Check for condition of the mis-score by proper operation pins for the lane 1 or 2 pins of the pinsetter only? Check for shiny or oily spots on Verify the pin the pin curtain calibrations on the...
Page 263: Mis-Scoring On Both Lanes (Non - Gs Pinsetters)
Mis-Scoring on Both Lanes (Non - GS Pinsetters) Start Here Check the Has any Check for Sweep/Rake maintenance been proper operation switch for performed on the of each pinsetter proper operation pinsetters? Check for shiny or oily spots on Verify the pin the pin curtain calibrations on the Pin Setting screen...
Page 264: No Scoring On One Lane (Non-Gs Pinsetters)
No Scoring on One Lane (Non-GS Pinsetters) Start Here Check the Reset the Check for Sweep/Rake Distribution board proper operation switches for (Press white button) of the pinsetter proper operation Check the cabling Check the ball Does the Ball from the Pinsetter detector Detector indicate to the Distribution...
Page 265: No Scoring On Both Lanes (Non-Gs Pinsetter)
No Scoring on Both Lanes (Non-GS Pinsetter) Start Here Check the Reset the Check for Sweep/Rake Distribution board proper operation switches for (Press white button) of the pinsetter proper operation Check the cabling Check the ball Does the Ball from the Pinsetter detector Detector indicate to the Distribution...
Page 266: Gs Pinsetters
GS Pinsetters Circuit Description: Scoring for all GS-Series pinsetters is generated in the pinsetter’s electrical box. Nexgen and later Consolidated electronics are connected directly to the Peripheral Controller through an RS-485 cable. Earlier Consolidated electronics and Universal electronic systems connect to the Peripheral Controller via an interface called a GS-controller.
Page 267: Widescreen Overhead Monitor Issues
WIDESCREEN OVERHEAD MONITOR ISSUES Circuit Description: Two types of signals may be sent to the Widescreen overhead monitors, Serial control and video. The video can be sub-divided into an additional two types; scorer video and TV Video (Global Video). The scorer video is handled by the Display Controller located behind the left monitor of each lane pair. The Display Controller then sends the scorer video to its monitors through HDMI cables.
Page 268: Troubleshooting
CAT5 CABLE DISPLAY CONTROLLER RS-232 24-PORT COMMUNICATION ETHERNET SWITCH CAT5 DISPLAY CABLE CONTROLLER RS-232 16-PORT COMMUNICATION ETHERNET SWITCH (OFFICE) WIDE SCREEN TV-ONLY OVERHEAD MONITOR WIDE SCREEN OVERHEAD MONITORS WIDE SCREEN OVERHEAD MONITORS Overhead Control Cabling (1) WIDE SCREEN OVERHEAD WIDE SCREEN TV-ONLY (3) 16-PORT ETHERNET SWITCH MONITORS OVERHEAD MONITORS...
Page 269 Use the OEM remote control to select scorer display input Check the fuses in the Brunswick power supply box Refer to the Is video scorer video displayed on troubleshooting the monitor? Replace the procedure.
Page 270: No Scorer Video On One Or Both Widescreen Monitor On A Lane Pair
No Scorer Video on One or Both Widescreen Monitor on a Lane Pair Verify the Is the monitor's monitor(s) are set power Indicator Start Here to the proper input light "On"? (HDMI) Reboot the Display Refer to the Controller overhead will not turn on troubleshooting procedure.
Page 271: No Scorer Video On Multiple Widescreen Monitors
No Scorer Video on Multiple Widescreen Monitors Verify the Are the monitor(s) are set monitors' Start Here to the proper input power indicator (HDMI) lights "On"? Reboot the Display Controllers Check the main power panel for tripped breakers On the 24-port switch at the overhead, is there Refer to the a Link and Activity light...
Page 272: The Tv Picture On Multiple Monitors Is Bad
The TV Picture on Multiple Monitors is Bad Start Here Does the Does the Is the problem occur problem occur problem on on every on every only one monitor? channel? monitor? Reset power to the TV Distribution Verify the center Check the coaxial cable monitor is set to connections between the...
Page 273: Quick Reference Solutions
QUICK REFERENCE SOLUTIONS Overhead Monitors “Please Wait” display stays on an overhead Solution 1 - Update the bowler name(s) Select Select Select Select EDIT LANE MORE NAMES If the OK button above is not selectable: Select Select EDIT NAME(S) at TABLET ADD BOWLER (+ SYMBOL) Solution 2 - Restore lane...
Page 274: Incorrect Image Stays On An Overhead
Incorrect image stays on an overhead Error message appears on overhead (ie. Video Player Stopped, SQL Error) Solution 1 - Reboot the Display Controller Select SELECT Select Select DISPLAY POWER DISPLAY LANE MORE CONTROLLER Select Select REBOOT Solution 2 - Power Cycle the Display Controller Power cycle the Display Controller Troubleshooting...
Page 275: Tablets
Tablets “Please Wait” display stays on a tablet Solution 1 - Update the bowler name(s) Select Select Select Select EDIT LANE MORE NAMES If the OK button above is not selectable: Select Select EDIT NAME(S) at TABLET ADD BOWLER (+ SYMBOL) Solution 2 - Restore lane Select Select...
Page 276: Black Tablet Screen
Solution 2 - Power cycle the tablet Disconnect / Reconnect Tablet power cable Black tablet screen A tablet is showing a standard tablet program (ie Web Browser) Solution 1 - Power cycle the tablet Disconnect / Reconnect Tablet power cable Peripheral Controller (Pinsetter / Bumper Control) Can not turn pinsetter on/off from desk Solution 1 - Reboot Distribution Board...
Page 277: Sweep Is Down, Pinsetter Is On, Did Not Score Thrown Ball
Sweep is down, Pinsetter is on, did not score thrown ball Solution 1 - Restore lane Select Select Select Select TURN OFF LANE MORE Select Select Select RESTORE LANE MORE Troubleshooting...
Page 278 Intentionally Blank Page Troubleshooting...

Brunswick Sync Service Manual

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