Sw Faults; Totally Dead; Phone Jammed; No Service - Nokia NPE-4 Service Manual

Customer Care Europe & Africa
SCCE Training Group

Tuning problems with Phoenix SW 3.72.002

Tuning problem with FPS-8

If the NPE-4 is connected to FPS-8 Flashbox via FBUS-cable, the reset does not work. When closing the energy management
calibration window, Phoenix tries to reset the phone. The NPE-4 goes in off state and does not start again automatically. In this
case the phone has to be switched on manually.
RX Channel Select Filter calibration all measurements = "0" at GSM1800
There is a misleading information in RX Channel Select Filter calibration at GSM1800. All values are "0" after tuning the "RX
Channel Select Filter calibration" under menu "Tuning/ RX Channel Select Filter calibration". The shown information is wrong.
Tune the phone only in GSM900. These values are the same also for GSM1800.
For more information look at SB-026.

TX tuning problem

When starting TX tuning without connected coaxial cable to X802 antenna connector and going to power level 8 or higher, the
phone goes in reset state.
Everytime when tuning the phone first connect the coaxial cable and then start the tuning procedure.

SW faults

Totally dead

Phone jammed

No memory access/ hangs up

No service

If one of the above mentioned faults happens, first try to flash the phone with SW version 4.31 or newer.
If the fault persists refer to chapter Electrical faults/ totally dead
© NMP 2002
CONFIDENTIAL
NPE-4 6310/NPL-1 6310i
Date 15.08.2002
Checked by:
SCCE Training Group
17 (25)
Repairhints
Version 1.0 Approved
Approved by:
SCCE