True Induction TI-4B Use And Care Manual page 18

Troubleshooting Guide
If you encounter the following problems while using your cooktop, check the
guide below to see if you can correct the problem yourself before calling for
assistance or service:
Problem
Power boost does not work
The fans keep running for one
minute after the cooking element
has been switched off
"E"appears in the Power display
"E0"appears in the Timer display
"E1" appears in the Timer display
"E2" appears in the Timer display
"E3" appears in the Timer display
"E7" appears in the Timer display
"E8" appears in the Timer display
"E9" appears in the Timer display
"EE" appears in the Timer display
Noise
Possible Cause
The electronics are cooling down
Electronics fault error message
of particular cooking element
IGBT overheating
No cookware found or improper
placement of cookware on the
cooking element
Supplied voltage to cooktop is
too low
Supplied voltage to cooktop is
too high
NTC1 Break off
NTC1 Short circuit
NTC2 Break off
NTC2 Short circuit
Noise like humming,
crackling and buzzing
16
Solutions
See Power Sharing
This is a normal occurrence
See E0, E1, E2, E3, E7, E8,
E9, EE
Turn off unit to allow IGBT to
cool. Restart unit
Make sure that the cookware
is centered on the cooking
element, and that it is also
induction compatible. See
Compatible Cookware
This may be caused by
reduced voltage being
supplied to the house circuit.
If connections are correct and
the supplied voltage returns
to normal, the code will
disappear
This may be caused by
increased voltage being
supplied to the house circuit.
If the connections are correct
and the supplied voltage
returns to normal, the code
will disappear
Turn the cooktop OFF; then
pull plug out for about 30
seconds. Then re-insert the
plug and turn the cooktop on
using the POWER pad. If the
error message is still
displayed, call for service
This is a normal occurrence,
See Operational Cooktop
Noises