Avaya P120 SMON User Manual
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Avaya P120 SMON User Manual

Avaya P120 SMON User Manual

Avaya switch user guide
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Avaya P120 SMON

User Guide

April 2002

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  • Page 1: User Guide

    Avaya P120 SMON User Guide April 2002...
  • Page 2 Avaya disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and without notice, to make substitutions and modifications in the products and practices described in this document.

  • Page 3: Table Of Contents

    Chapter 3 — Switch Statistics ....... 16 Using Switch Statistics ........16 Gauges and Pie Charts in the Switch Statistics Window .
  • Page 4 Device Event Log ........40 Avaya P120 SMON User Guide...
  • Page 5 Using the Auto Report Dialog Box ......46 Using the Switch Options Dialog Box ......48 Samples Per Screen .

  • Page 6: Preface

    Preface Welcome to Avaya P120 SMON. This chapter provides an introduction to the structure and assumptions of the guide. It includes the following sections: • • • The Purpose of this Guide This guide contains the information needed to operate Avaya P120 SMON switch monitoring application efficiently and effectively.

  • Page 7: Who Should Use This Guide

    Avaya Inc’s SMON concepts and an introduction to the SMON tools. • Device SMON - This chapter describes how to launch Avaya P120 SMON and the Device SMON tools. It also describes the Device SMON user interface. • Switch Statistics - This chapter describes the Switch Statistics tool in detail, including sample screens and filtering options.

  • Page 8: Chapter 1 - Smon Overview

    SMON Overview This chapter describes SMON, Avaya Inc.’s switched network monitoring system. This chapter includes the following s: • What is RMON - A brief description of the RMON standard. • What is SMON - A general description of SMON switch monitoring technology.

  • Page 9: What Is Smon

    • RMON II analyzes the upper layers (Layers 3 and above). RMON is an industry standard that Avaya Inc. and other companies have adopted in their network management applications. SMON takes the RMON standard and extends it to the switching environment.

  • Page 10: Smon Devices

    SMON’s Event Log. SMON Devices SMON provides monitoring capabilities for Avaya Inc’s network devices that support the SMON extensions of the RMON standard. Filtering Options SMON tools provide different methods of filtering the information displayed on the screen.

  • Page 11: Device Smon Tools

    TopN filtering is powerful in that it allows you to focus on the information that is important to you. Device SMON Tools The Device SMON tools for Avaya P120 Devices include: • Switch Statistics - Detailed information on traffic passing through the switch fabric.

  • Page 12: Port Statistics Overview

    Switch Statistics makes it straightforward to discover the cause of a problem. For example, using Switch Statistics you may discover that there are too many errors on a specific switch. You could then use Port Statistics to help indicate the port from which the problem originates.

  • Page 13: Alarms And Events Overview

    VLAN Statistics represents the information as a horizontal bar chart. Using this tool in conjunction with Port Statistics and Switch Statistics makes it straightforward to discover the cause of a problem. For example, using VLAN Statistics you may discover that there are too many broadcast errors on a specific VLAN.
  • Page 14 If you suspect a problem on a port, you can use Alarms and Events to notify you when a problem occurs. You could then use the Port History tool to identify the duration and frequency of the problem. This can help you locate the cause of the problem. Avaya P120 SMON User Guide...

  • Page 15: Chapter 2 - Device Smon

    Avaya P120 Manager. 1. Open Avaya MultiService SMON Manager Enterprise Switch Statistics. 2. Double-click on the bar corresponding to an Avaya P120 Device. Right-click on the bar corresponding to an Avaya P120 Device and select P120 Device opens.

  • Page 16: The Device Smon User Interface

    • Status Line - An area at the bottom of the SMON window where the communication status between Avaya P120 SMON and the Avaya P120 Device is displayed. The figure below shows the user interface, with its various parts labeled.

  • Page 17: Application Tabs

    Application Tabs The Application Tabs provide a method for selecting the view of the device. To switch to the device management view of the Avaya P120, click Device Manager To switch to the Device SMON view of the Avaya P120, click...
  • Page 18 Actions > Activate VLAN Filter Actions > Define TopN Filter Actions > Activate TopN Filter Edit > Add Alarm Edit > Delete Alarm Edit > Apply Edit > Undo View > Event Log Help > Contents Avaya P120 SMON User Guide...

  • Page 19: Dialog Area

    Items Total Number of Samples Avaya P120 SMON User Guide Avaya P120 SMON window status bars. Only some of the items appear in the status bar for each individual window. Table 2-2. Status Bar Items Description Status of the display. Possible statuses are: frozen, alive.

  • Page 20: Status Line

    Error Working with Device SMON Tools The following sections describe techniques that can help you use Avaya P120 SMON tools more effectively. The topics include: • Mouse Actions - Information on the application’s response to various mouse actions. • Using Dialog Box Options - Instructions on using the dialog box options.

  • Page 21: Mouse Actions

    Mouse Actions The mouse actions that can be performed in Avaya P120 SMON windows allow you added flexibility when using the applications. The table below describes some of the mouse actions available in some of the SMON applications. Action Movement on a...

  • Page 22: Generating Reports

    For more information on generating a Report Now, refer to “Using the Report Now Dialog Box” on page 46. For more information on generation Auto Reports, refer to “Using the Auto Report Dialog Box” on page 46. Reports Avaya P120 SMON User Guide...

  • Page 23: Chapter 3 - Switch Statistics

    Switch Statistics Switch Statistics provides you with detailed information about the traffic passing through a switch. For a detailed overview of Switch Statistics, refer to “Switch Statistics Overview” on page 4. Using Switch Statistics To access the Switch Statistics window:...

  • Page 24: Gauges And Pie Charts In The Switch Statistics Window

    Chapter 2, Working with Device SMON Tools. Gauges and Pie Charts in the Switch Statistics Window For Avaya P120 Devices, the gauges at the top of the window display the following information: Variable...

  • Page 25: Traffic Graph In The Switch Statistics Window

    SMON updates these gauges and pie charts in real-time according to the specified sampling interval. By viewing the relationships among these two variables, you can learn a lot about the general behavior of the switch. * Note: If contact with the device is lost, then the graphs will display Traffic Graph in the Switch Statistics Window The lower portion of the Switch Statistics window is a traffic graph.
  • Page 26 This may suggest that one of the stations attached to the switch is generating the non-unicast packets. By using VLAN Statistics you can locate the VLAN where the problem originates.

  • Page 27: Chapter 4 - Port Statistics

    Port Statistics Port Statistics allows you to see the data passing through each port and LAG connected to the switch. For a detailed overview of Port Statistics, refer to “Port Statistics Overview” on page 5. Using Port Statistics To access the Port Statistics window:...

  • Page 28: Port Statistics Variables

    Chapter 4 Port Statistics Variables The following graphics provide examples of Avaya P120 Port Statistics windows. Each figure is followed by a list of variables available in each of the windows. Variable Collisions Errors Filtered Out By Switch Good Bcasts/Mcasts...
  • Page 29 Variable In Bandwidth (Kbits) Out Bandwidth (Kbits) Variable Utilization Avaya P120 SMON User Guide Figure 4-2. Port Statistics Window - BandWidth Table 4-2. Port Statistics Variables - BandWidth Description The rate at which traffic is entering the port or LAG.

  • Page 30: The Port Statistics Window

    For more information about modifying the display, and the available toolbar, status bar, and mouse movement options, refer to Chapter 2, Working with Device SMON Tools. Figure 4-4. LAG Information Box and utilization counters may be inaccurate. Avaya P120 SMON User Guide...

  • Page 31: Chapter 5 - Vlan Statistics

    VLAN Statistics displays detailed statistics for each VLAN. These statistics can help you maintain proper VLAN configuration. They can also help you pinpoint problems you may discover using Switch Statistics. For a detailed overview of VLAN Statistics, refer to “VLAN Statistics Overview”...

  • Page 32: Selecting Vlans To Display

    Good Unicasts Into Switch Figure 5-1. VLAN Statistics Window - Packets Table 5-1. VLAN Statistics Variables - Packets Description The number of good non-unicast packets entering the switch. The number of good unicast packets entering the switch. Avaya P120 SMON User Guide...

  • Page 33: Vlan Statistics Window

    For more information about modifying the display, and the available toolbar, status bar and mouse movement options, refer to Chapter 2, Working with Device SMON Tools. Avaya P120 SMON User Guide Figure 5-2. VLAN Statistics Window - Bandwidth Table 5-2. VLAN Statistics Variables - Bandwidth Description The rate at which traffic is entering the VLAN.

  • Page 34: Chapter 6 - Alarms And Events

    1. Add Alarms using the Alarm Wizard. 2. Review, edit, and delete Alarms defined for the device in the Alarms Table. 3. View Events in SMON’s Device Event Log or in the Trap Log of Avaya MultiService Console or HP-OV NNM. Avaya P120 SMON User Guide...

  • Page 35: Alarms Table

    The following table provides a list of the fields in the Alarms Table with their description. Field Index Port Counter Interval Avaya P120 SMON User Guide . The Alarms Table opens. Tools > Alarms Table Figure 6-1. Alarms Table Table 6-1. Alarms Table Fields Description A number identifying the Alarm.
  • Page 36 • Rising and Falling - The first Event generated can be a Rising or a Falling Event. The upper threshold for the counter. The lower threshold for the counter. The owner of the Alarm. This is usually the person who created the Alarm. Avaya P120 SMON User Guide...

  • Page 37: Tooltips

    Counter Last Value Rising Threshold [raw] Last Rising Time Falling Threshold [raw] Avaya P120 SMON User Guide Index field of a row in the Alarms Figure 6-2. Alarm Tooltip Table 6-2. Tooltip Fields Description A number identifying the Alarm. The port or LAG for which the Alarm was configured.

  • Page 38: Editing Alarms

    . The Alarm is deleted from the Alarms Edit > Delete Alarm . All changes to the Alarm Table are saved. Edit > Apply . All changes to the Alarm Table are undone. Edit > Undo Avaya P120 SMON User Guide...

  • Page 39: Alarm Wizard

    * Note: A maximum of 150 Alarms can be defined on a single device. Activating the Alarm Wizard To activate the Alarm Wizard: Click Select opens. Avaya P120 SMON User Guide . The Welcome screen of the Alarm Wizard Edit > Add Alarm Alarms and Events...

  • Page 40: Alarm Wizard Screens

    To continue, click screen. Back . To exit the Alarm Wizard without making Cancel Figure 6-3. Alarm Wizard - Welcome Screen . The Alarm Wizard continues with the Select Port Next Next . To return Avaya P120 SMON User Guide...

  • Page 41: Select Port

    * Note: A maximum of 150 Alarms can be defined on a device. When you finish selecting ports and LAGs to monitor, click Next . The Alarm Wizard continues with the Select Interval and Counter screen. Avaya P120 SMON User Guide...
  • Page 42 When you finish configuring the polling interval and selecting a counter to monitor, click Thresholds screen. Alarm Interval field. This is the interval at which pull-down list. This is the counter Alarm Counters . The Alarm Wizard continues with the Set Next Avaya P120 SMON User Guide...

  • Page 43: Set Thresholds

    When you finish configuring the startup behavior and thresholds, click . The Alarm Wizard continues with the Descriptions screen. Next Avaya P120 SMON User Guide Figure 6-6. Alarm Wizard - Set Thresholds Alarm Startup Alarms and Events field.
  • Page 44 When you finish configuring Event descriptions, click Wizard continues with the Set Event screen. Figure 6-7. Alarm Wizard - Descriptions descriptions will be identical for the Events of all the Alarms being created. . The Alarm Next Avaya P120 SMON User Guide...

  • Page 45: Set Event

    • Trap - A trap is sent to the manager of the device. This trap can be viewed in the Trap Log in Avaya MultiService Console or HP NNM. • Log & Trap - The Event is recorded in SMON’s Device Event Log and a trap is sent to the manager of the device.
  • Page 46 When you finish configuring the trap community, click Wizard continues with the Summary screen. Figure 6-9. Alarm Wizard - Set Trap Community Rising Falling fields. . The Alarm Next Avaya P120 SMON User Guide...

  • Page 47: Device Event Log

    The Device Event Log provides a list of Events that triggered Alarms with an action of Log. To view the Event Log: Click Select Avaya P120 SMON User Guide Figure 6-10. Summary Back until you reach the appropriate screen. until you reach the Summary screen.
  • Page 48 Event Log. • Trap - A trap was sent to the manager of the device. This trap can be viewed in the Trap Log in Avaya MultiService Console or HP NNM. • Log & Trap - The Event was recorded in SMON’s Device Event Log and a trap was sent to the manager of the device.
  • Page 49 Log or Log & Trap. The following table provides a list of the fields in Log List Field Time Description Avaya P120 SMON User Guide Log List and their descriptions. Table 6-4. Event Log Fields Description The date and time of the Event.

  • Page 50: Appendix A - Smon Dialog Boxes

    To access the General Options dialog box: 1. Click Select 2. Click the Options dialog box opens. Avaya P120 SMON User Guide . The Options dialog box opens. File > Options General tab at the top of the dialog box. The General...

  • Page 51: Polling Interval

    • Session Average Rate interval since the start of the session. Avaya P120 SMON User Guide 59 minutes and 59 seconds. next polled. - The statistics gathered since the last poll. - The accumulated statistics gathered since the start of...

  • Page 52: Report Setting

    Browse . A directory browser window opens. Open . The path appears in the - The report is formatted as a tab-delimited file. - The report is formatted as a comma-delimited file. Reports Directory field. Avaya P120 SMON User Guide...

  • Page 53: Using The Report Now Dialog Box

    Using the Auto Report Dialog Box This dialog box enables you to start and stop generating reports automatically. Avaya P120 SMON User Guide File > Report Now . The Report Now dialog box opens. Figure A-2. Report Now Dialog Box Browse .
  • Page 54 . The Auto Report dialog box opens. Figure A-3. Auto Report Dialog Box . A file browser window opens. Browse Start . The first report is generated immediately. Subsequent . The Auto Report dialog box opens. File > Auto Report Stop Avaya P120 SMON User Guide...

  • Page 55: Using The Switch Options Dialog Box

    Using the Switch Options Dialog Box This dialog box enables you to change the display options for Switch Statistics for the Avaya P120 Device. To access the Switch Options dialog box: 1. Click Select 2. Click the Options dialog box opens.

  • Page 56: Samples Per Screen

    Level Indicators The Level Indicators option enables you to change the appearance of the gauges at the top of the Switch Statistics window. This allows you to determine the range corresponding to the colors of the gauge. To configure the level indicators, slide the markers for each of the gauges to the desired percentages.

  • Page 57: Using The Port/Vlan Options Dialog Box

    Using the Port/VLAN Options Dialog Box This dialog box enables you to change the display options for Port and VLAN Statistics for the Avaya P120 Device. To access the Port/VLAN Options dialog box: 1. Click Select 2. Click the Options dialog box opens.

  • Page 58: Using The Find Dialog Box

    Edit > Find . The Find dialog box opens. Figure A-6. Find Dialog Box (for Ports) Find button changes to Find Next search information have been found. . The VLAN/ Find until all instances of the Avaya P120 SMON User Guide...

  • Page 59: Finding A Vlan

    1. Click the 2. Enter the LAG name in the 3. Click Avaya P120 SMON User Guide change between sampling intervals, the one you search for may move out of focus with the next refresh. In this case, you may search again or scroll the display.

  • Page 60: Using The Define Port Filter Dialog Box

    List of Selected Ports List of Known Ports List of Known Ports List of Selected Ports Add All . All ports are added to the Apply and click . The selected ports List of Selected Avaya P120 SMON User Guide...
  • Page 61 To refresh the list of ports in the To activate the port filter, click To deactivate the port filter, click Avaya P120 SMON User Guide List of Selected Ports List of Selected Ports and click . The selected ports are...

  • Page 62: Using The Define Vlan Filter Dialog Box

    Figure A-8. Define VLAN Filter Dialog Box List of Selected VLANs List of Known VLANs List of Known VLANs List of Selected VLANs . All VLANs are added to the Add All Apply and click . The selected VLANs List of Avaya P120 SMON User Guide...
  • Page 63 To refresh the list of VLANs in the To activate the VLAN filter, click To deactivate the VLAN filter, click 2. Enter the subnet mask in the Avaya P120 SMON User Guide SMON Dialog Boxes List of Selected VLANs List of Selected VLANs and click .

  • Page 64: Using The Define Topn Filter Dialog Box

    2. Select the number of items and the criterion for the TopN filter. * Note: Filtering changes are only applied after clicking items from the specified subset. Actions > Define TopN Filter Figure A-9. Define TopN Filter Dialog Box . The Define TopN Filter dialog Apply Avaya P120 SMON User Guide...

  • Page 65: Using The Find Top5 Peaks Dialog Box

    TopN. The rate base can be any one of the available counters. Using the Find Top5 Peaks Dialog Box In Switch Statistics, you can use the Find Top5 Peaks option to find the largest value of any counter. This can help you find when a problem occurred or when a problem was most severe.

  • Page 66: Using The Sort Dialog Box

    You can find up to the fifth highest peak. The graph unfreezes the fifth time you click In Switch Statistics, all counters are listed in the Find Top5 Peaks dialog box, including those counters not currently displayed in the Traffic Graph.

  • Page 67: Appendix B - Setting Up The Smon License

    To use SMON with Avaya P120 Devices, you must enter a valid embedded license via the A vaya P120 CLI. A unique License is required for each Avaya P120 Device. A group License is valid for the number of devices for which it was purchased.

  • Page 68: Index

    27 Alarms table 28 fields 28 Application, tabs 10 Auto report dialog box 46 Avaya Device SMON Guide, purpose vi Avaya Device SMON User Guide intended readers vii organization of this guide vii Avaya P120 SMON User Guide Changing...
  • Page 69 56 use define VLAN filter dialog box 55 use Device SMON 8 use dialog box options 14 Avaya P120 SMON User Guide How to, continued use display mode option 44 use port statistics 20...
  • Page 70 53 define subnet filter dialog box 56 define Top5 filter dialog box 58 define TopN filter dialog box 57 define VLAN filter dialog box 55 dialog box options 14 find dialog box 51 Avaya P120 SMON User Guide...
  • Page 71 48 switch statistics 16 VLAN options dialog box 50 VLAN statistics 24 VLAN options dialog box 50 VLAN statistics accessing 24 Avaya P120 SMON User Guide VLAN statistics, continued activating 10 overview 5 tool 24 using 24 variables 25...

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