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The audio quality of the call is poor
• Adjut the voice volume by pressing the Up or Down
key.
• Check the signal strength indicator on the display ( );
the number of bars indicates the signal strength from
strong to weak.
• Try moving the phone slightly or moving closer to a
window if you are in a building.
Calls to and from the Smartphone are not
connected properly, and a call is easily
disconnected.
• Signals from the network are week. Move to another
area.
• Touching the antenna may lower the call quality. Be
careful not to touch the antenna while using the
Smartphone.
Power and charging problems
"Battery low" appears on the display
• Your battery is insufficiently charged. Recharge the
battery.
While charging, the LED on the travel charger
blinks
• Disconnect the travel charger from the Smartphone,
remove the battery, and then replace it.
• If the problem persists, clean the metal contacts on
the battery and the Smartphone.
• If the actions above does not clear the problem,
contact a Samsung service representative.
Troubleshooting
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