Seagate Personal Cloud SRN21C User Manual

Seagate Personal Cloud SRN21C User Manual

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Seagate Personal Cloud
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User Manual

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Summary of Contents for Seagate Personal Cloud SRN21C

  • Page 1: User Manual

    Seagate Personal Cloud User Manual ‫ز ا‬ ‫ﺮ ﻄ‬ ‫ﻟ ا‬ SRN21C : ‫ﺖ‬ ‫ﺖ‬ ‫ﻧ ﺮ‬ ‫ﻧ ﺮ‬ ‫ﺘ ﻧ‬ ‫ﺘ ﻧ‬ ‫ﻹ ا‬ ‫ﻹ ا‬ ‫ﻰ‬ ‫ﻠ ﻋ ﻰ‬ ‫ﻠ ﻋ‬ ‫ث‬ ‫ث‬ ‫ﺪ ﺤ‬ ‫ﺪ ﺤ‬ ‫ﻣ‬...
  • Page 2: Open The Users

    ?How do I use m y Seagate Access account Perso nal Clo ud app: access Perso nal Clo ud co ntent using a web bro wser Seagate Media app: access Perso nal Clo ud co ntent o n yo ur mo bile device Personal Cloud Owner Setup...
  • Page 3 Resetting the passwo rd: Perso nal Clo ud Reset o n the Perso nal Clo ud Reset yo ur Seagate Access acco unt passwo rd with the Perso nal Clo ud web app Owner Administration 10 Access your Personal Cloud...
  • Page 4 Back up to a USB sto rage device Back up to a Seagate netwo rk sto rage device o n the ho me netwo rk (Back up to a netwo rk sto rage device o utside the lo cal netwo rk (o ffsite...
  • Page 5 Backups to netwo rk sto rage devices Ho me o r lo cal netwo rk Remo te netwo rk Advanced parameters fo r backups to netwo rk sto rage devices Back up using cloud storage Advanced parameters fo r backups to clo ud sto rage Sync folders :Create a sync Restore a backup...
  • Page 6: Welcome To Your Personal Cloud

    Welcome to Your Personal Cloud Thank you for purchasing the Seagate Personal Cloud. You and everyone in your household can create a .centralized media library and safeguard your important files in one location .With Seagate’s free apps, your content is safe and available to you no matter where you are Seagate Dashboard—Create...
  • Page 7 Seagate Dashboard—Create and maintain your media library on your PC or Mac with the .Smart Copy feature Seagate Mobile Backup—Back up your mobile devices to your .Personal Cloud 5/18/17 Seagate Perso nal Clo ud...
  • Page 8 Seagate Media—Stream your media library to your mobile devices, Smart TVs, and other .media devices Backup Manager—Back up to the cloud and sync with cloud .services 5/18/17 Seagate Perso nal Clo ud...
  • Page 9: System Requirements

    Before you begin setting up your Personal Cloud, read through these instructions and specifications and review .the safety guidelines ?What’s in the Box .Make sure that you have these items. If not, contact Seagate Customer Support 5/18/17 Seagate Perso nal Clo ud...
  • Page 10: Hardware Requirements

    Internet connection for activation and online file access and sharing :One of these web browsers ® Internet Explorer 9.x or later ® Firefox 5.x or later Chrome 11.x or later ® Safari 5 or later Connect Your Personal Cloud 5/18/17 Seagate Perso nal Clo ud...
  • Page 11 While powering up, the LED on the top of the device quickly flashes white. When the LED is a solid white, the .device is ready to access on your network. For more information about the LED behavior, see LED Behavior 5/18/17 Seagate Perso nal Clo ud...
  • Page 12: Seagate Access And Personal Cloud Setup

    Seagate Media app: access Personal Cloud content on your mobile device Seagate Media is an app for viewing and listening to media files on mobile devices. Install Seagate Media on .your Android and iOS devices to access movies, photos and music stored on your Personal Cloud Example: You are at a friend’s home and you want to show pictures from your family vacation.
  • Page 13: Set Up Your Owner Account

    Seagate Dashboard . Enter your email address and create a password .3 If you have registered with Seagate before (for example, you already have a Seagate Access account), you . can use the same email address and password :Your Personal Cloud creates your...
  • Page 14: Seagate Media Setup

    .Assistant. Take a tour of what your Personal Cloud has to offer .5 .Filebrowser. Access your files in your web browser .6 .Seagate Media. Enjoy your media library on your mobile devices .7 IFTTT. Connect your Personal Cloud to your IFTTT account. For details, see the IFTTT for Seagate Storage .User Manual...
  • Page 15 .Contact the owner of your Personal Cloud if you do not know your Seagate Access credentials Install Seagate Media on your Android or iOS mobile device. Seagate Media is available at the Google Play .1 . Store and the iOS App Store. For further details, see Seagate Media .
  • Page 16: Adding And Managing Users

    ..Click Connect As .3 .Select Registered User .4 .Enter your Personal Cloud username and password .5 Open the Users page .Click the Apps icon, and then click on Device Manager .1 5/18/17 Seagate Perso nal Clo ud...
  • Page 17: Add Users

    .As the owner, you can invite people at home and outside of your home network to use your Personal Cloud .Open the Users page Note: If you want to enable remote access and you haven’t confirmed your Seagate Access ...
  • Page 18: Edit A User

    . * complete Seagate Access is off A yellow dot indicates a pending status. You have invited the user to create a Seagate Access account and * .the Personal Cloud is waiting for the user to complete the process Edit a user Only the Personal Cloud owner can change a user’s username and email address.
  • Page 19 If the user has created backup plans through the Backup Manager, the backups are also deleted. For more .information, see Backups .Open the Users page .Place the cursor to the right of the user's row and click Edit .2 .Select Delete .3 5/18/17 Seagate Perso nal Clo ud...
  • Page 20: Public And Private Folders

    ?What’s the difference Everyone on your home network can access the Public folder. Anyone who has been given a Seagate Access account to the storage device can also access the Public folder. Use the Public folder for files you want to share .and for your centralized media library...
  • Page 21: Which Folder To Use

    No one but you can view content backed up to your private folder. You can back up your computer and mobile devices using Seagate Dashboard software and Seagate Mobile Backup apps. You can also back up your backups by creating backup and sync plans in the Personal Cloud with Backup Manager .For information on Seagate Dashboard and Mobile Backup apps, visit the...
  • Page 22: Media Library

    Media Library You can use your Seagate Personal Cloud to centralize your media. Copy media to the library and stream its .content to devices in your home and to mobile devices when you're away Create and maintain media in the Public folder Music, movies, and photos—you and other household members may have media files on multiple devices.
  • Page 23: Stream Media Content

    .Open your private user folder .2 .Navigate to the folder you want to provide with Seagate Media access .3 .Click the folder to select it, and then clik Add to Seagate Media. A dialog box appears .4 .Click Save .5 .A Seagate Media icon...
  • Page 24 .Tip: Make sure Mirroring is off for Videos and Music  . Select a movie or song in the Seagate Media app and click Play .The movie or song plays on the TV connected to your AirPlay device .Configure Chromecast on your TV and Wi-Fi per the manufacturer's instructions Chromecast .Install Seagate Media on your mobile device...
  • Page 25: Stream Media Away From Home

    Install the Seagate Media app on your mobile device. Connect your Roku device and Personal Cloud to the same Wi-Fi network. Tap the cast icon and choose video, photo, or .music to start casting Install Seagate Media from the Samsung app store and connect to your Personal Cloud through Samsung .the app...
  • Page 26: Remotely Access Media Content

    The Seagate Media app contains a remote access module that allows you to sign in to your Seagate Access account and access your Personal Cloud media .library Note: You must create your Seagate Access account on your Personal Cloud before ...
  • Page 27: Backing Up Your Content

    ( . Network storage (e.g. another Personal Cloud, Seagate network storage or third-party network storage Before backing up a computer to your Personal Cloud, Seagate recommends that you connect the computer directly to your router instead of using a Wi-Fi connection. Wi-Fi speeds are not ideal for copying large .quantities of files.
  • Page 28 Mobile device .Backup section in Dashboard Install Seagate Media on your mobile device from your app store, and .2 set up Auto Upload to automatically back up photos and videos to your Personal Cloud. Configure Auto Upload in the Seagate Media .app's Settings menu...
  • Page 29 5/18/17 Seagate Perso nal Clo ud...
  • Page 30: Downloading Large Files

    ..Click Connect As .3 .Select Registered User .4 .Enter your Personal Cloud username and password .5 Open the Download Manager .Click the Apps icon, and then click on Download Manager 5/18/17 Seagate Perso nal Clo ud...
  • Page 31 .Click Save .7 Manage download se ngs You can change the number of downloads that you can request at the same time and change the download and .upload rates .Open the Download Manager and click Settings 5/18/17 Seagate Perso nal Clo ud...
  • Page 32: Account Types

    .Log into your Personal Cloud on the home network .Local and remote access .Log into your Personal Cloud on the home network Log into your Personal Cloud at remote locations using your Seagate Access account. Seagate Access is .compatible with Seagate Media .Remote access only Log into your Personal Cloud from remote locations using a Seagate Access account.
  • Page 33: Local And Remote Access

    Local and remote access When first creating an account, the password is synchronized between the Personal Cloud and Seagate Access. To keep passwords consistent between the Personal Cloud and Seagate Access, update the password on the .Personal Cloud on the home network as instructed below...
  • Page 34 Personal Cloud. It does not update the password for your Seagate Access account. Therefore, your password will not be synchronized between your .Personal Cloud and Seagate Access. Review the options below to learn how to manage a forgotten password Rese ng the password: Personal Cloud...
  • Page 35: Reset Your Seagate Access Account Password With The Personal Cloud Web App

    .Go to the Personal Cloud sign-in page .1 .Click Forgot password and complete the reset .2 Reset your Seagate Access account password with the Personal Cloud web app .Go to PersonalCloud.seagate.com .Click the Forgot password link .2 .Enter the email address associated with your remote access account .3 .An email will be sent to your email account.
  • Page 36: Open The Device Manager

    .Open the Public Folder and then double-click Personal Cloud .6 .Enter your Personal Cloud username and password .7 Open the Device Manager .Click on the Apps icon, and then click on Device Manager .1 LED Behavior 5/18/17 Seagate Perso nal Clo ud...
  • Page 37: Personalize Your Personal Cloud

    If media files appear to be missing from your media service, you can re-index the service to take an inventory .of available multimedia files .Open the Device Manager .Click Show advanced settings, and then click Services .2 .Move the cursor over a media service until the Edit button appears on the right .3 5/18/17 Seagate Perso nal Clo ud...
  • Page 38 Control remote access for all users By default, anyone with a Seagate Access account on your Personal Cloud can access content on the storage drive while away from home. You can disable this ability for all accounts. If you want to disable this ability for a .specific user, see...
  • Page 39: Storage Usage

    Important info: Seagate cannot guarantee that all UPS devices are compatible with your Personal  .Cloud UPS management No fica ons .You can monitor device activities, such as when a user was added and when the drive synchronized .Open the Device Manager .
  • Page 40: Configure A Proxy Server

    .On the Port Forwarding tab, move the cursor over the service until the Edit button appears on the right .3 .Click Edit, and then click Enable .4 Reset your Personal Cloud You can reset your device. A reset is not data-destructive. Performing these steps resets the network settings 5/18/17 Seagate Perso nal Clo ud...
  • Page 41 .Important info: Do not turn off the device while the LED is blinking red  .Wait for the LED on the top of the device to show a steady, non-blinking white light .6 .Set up your device .7 5/18/17 Seagate Perso nal Clo ud...
  • Page 42: App Manager

    Use the App Manager to install and manage apps on your device. Apps give your device additional functions and features. The App Manager includes apps that are Seagate branded as well as apps that are developed by .third parties specifically for Seagate network devices...
  • Page 43 The advanced section is used for installing third party apps and updates that are not available in the App .Manager. Follow the instructions below to use the advanced section Note: Seagate does not provide support for third party apps. If you have trouble with a third party ...
  • Page 44: File Browser

    Filebrowser .Use the Filebrowser app to view, share and manage your files on your Seagate storage device :You can . Browse the media on your Personal Cloud .1 . Select and open files for viewing or playing .2 . Choose from Advanced Settings .3 .
  • Page 45: Open The Filebrowser

    .Enter a name for the new folder and click Save .3 Upload files .Go to the destination folder for your files .1 .Click the Add icon on the top right and choose Upload .2 .Select the files you want to upload .3 5/18/17 Seagate Perso nal Clo ud...
  • Page 46: Switch Between List/Thumbnail Views

    . Rename: Select Rename. A dialog box appears. Enter a new name for the item and click Save .Delete: Select Delete. A dialog box appears. Click Delete to remove the item from your Personal Cloud Ingest from an external drive 5/18/17 Seagate Perso nal Clo ud...
  • Page 47 .Open Filebrowser .2 The following message appears: External storage connected Copy to Seagate Personal Cloud. Click Copy to .3 Seagate Personal Cloud. Note: The name of the device can change based upon the name of your Seagate .storage device .Click Copy to Seagate Device Name .4 .Select the folders and files you want to copy and click Copy .5...
  • Page 48 When activated, right-clicking on a file or folder brings up a contextual menu containing content Context menu .management actions Clear transfers button When activated, the file path displays a Reload button. Click the button to refresh the view of Reload button .the current folder 5/18/17 Seagate Perso nal Clo ud...
  • Page 49: Backup Manager

    (Network storage (Seagate or third-party network storage Cloud storage ( . Back up external USB storage to your Seagate Personal Cloud (USB hard drive or USB flash drive ( . Back up network storage to your Seagate Personal Cloud (Seagate or third-party network storage .Back up cloud storage to your Seagate Personal Cloud...
  • Page 50: Network Backup Disk

    .more information, see Back up Restore .Restore a backup that has been performed on the Backup page Sync Choose one or more folders on your Seagate Personal Cloud to sync with your cloud storage account. Cloud :services supported by Sync include Baidu Dropbox...
  • Page 51: Back Up To A Seagate Network Storage Device On The Home Network

    (Back up to a network storage device outside the local network (offsite To prevent data loss due to onsite fire, flood, or theft, the owner backs up data on Seagate Personal Cloud 1 at her home to Seagate Personal Cloud 2 at a her brother's home. A compatible third-party storage device can also .act as the destination storage...
  • Page 52: Back Up Using Usb Storage

    You can optimize backups to and from a USB storage device connected to one of the USB ports on your Seagate Personal Cloud. Refer to the table below for the file formats that work best with your Seagate device. When configuring a backup with a USB device, the Backup Wizard gives you the option to format your USB storage for optimized backups.
  • Page 53: Enable Network Backup Server

    The second Seagate Personal Cloud, Seagate network storage device or third-party network storage device can be located on the same network as the primary Seagate Personal Cloud or, on a network at a different location ( . (offsite Backups between Seagate Personal Cloud and other network...
  • Page 54 At the prompt, enter and confirm a password. The password can be different from the password you use .3 for your Seagate Access sign-in (between 4 and 20 characters). Your Network Backup password will be .needed when you set up a network backup .Choose Save .4...
  • Page 55: Remote Network

    The ports to open are listed at Backup Manager > Network Backup server. Review your router’s user .manual for instructions on how to open ports for a device on the network Seagate network storage) The Network Backup server has been enabled on the destination device and you) .have the password Third-party network storage) The third-party network storage device supports one of the five network) .protocols listed above...
  • Page 56: Advanced Parameters For Backups To Cloud Storage

    Sync folders Use Sync to keep data in one or more folders on your Seagate Personal Cloud consistent with a folder in a cloud storage service. For example, you run a Sync job for Folder A on your Seagate Personal Cloud. It has 25 files when the Sync job is first created with a similarly named folder on OneDrive.
  • Page 57 Locate the backup or sync job you want to stop or start and pass the cursor to the far right of its row to view :the triangular and square icons .Start a job: choose the triangular icon .Stop a job that is in progress: choose the square icon 5/18/17 Seagate Perso nal Clo ud...
  • Page 58: Appendix A: Compliance And Safety

    IMPORTANT NOTE: FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This .equipment should be installed and operated with minimum distance 20cm between the radiator & your body 5/18/17 Seagate Perso nal Clo ud...
  • Page 59 This device complies with the essential requirements of the EMC Directive 2004/108/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of :the EMC Directive 2004/108/EC EN 60950-1:2006/AC:2011: Information technology equipment - Safety - Part 1: General requirements 5/18/17 Seagate Perso nal Clo ud...
  • Page 60 Limits and methods of measurement EN 55024: 2010: Information technology equipment - Immunity characteristics - Limits and methods of measurement Seagate tímto prohlašuje že tento Desktop NAS je ve shodě se základními požadavky a dalšími Česky .příslušnými ustanoveními směrnice 2004/5/ES [[Czech Undertegnede Seagate erklærer herved at følgende udstyr Desktop NAS overholder de...
  • Page 61: Safety Guidelines

    Seagate declara que este Desktop NAS está conforme com os requisitos essenciais e outras Português .disposições da Directiva 2004/104/CE [Portu- [guese Seagate izjavlja, da je ta Desktop NAS v skladu z bistvenimi zahtevami in ostalimi relevantnimi Slovensko .določili direktive 2004/104/ES [Slove- [nian Seagate týmto vyhlasuje, že Desktop NAS spĺňa základné...
  • Page 62: Personal Cloud Placement

    The drive’s power supply is not serviceable or replaceable. If Seagate technical support has determined that the power supply is faulty or has failed and the unit is under warranty, return the Personal Cloud to Seagate per the .instructions provided by the Seagate technician Environment .Make sure that the electrical connection to the power cord is grounded...
  • Page 63: Data Security

    Data Security Any loss, corruption, or destruction of data while using a Seagate hard drive or a hard drive system is the sole responsibility of the user. Under no circumstances will Seagate be held liable for the recovery or restoration of this data.

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