Sony NW-ZX2 Help Manual page 150

Help Guide
Troubleshooting
Digital Media Player
NW-ZX2
There is no sound.
Check that the [Master] volume is not set to zero.
Check that the [Music, video, games, & other media] volume is not set to zero.
Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth audio device is
connected via a Bluetooth connection.
If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed.
Check the Bluetooth connection.
If the problem still persists after performing the remedies above, press and hold the
seconds to reset your Walkman.
Related Topic
Using the volume "+" and "-" buttons
Turning the Bluetooth function on/off
Resetting your Walkman
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