Hoover air User Manual page 8

HC88-MAM_Air_Cylinder_User guide 22/03/2012 15:46 Page 8
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FAQs
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner before
!
performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the 'Parts Overview' page in this guide
to make sure the part is definitely included
in your unit.
• If it is missing, we're here to help. Simply
visit www.hoover.ae
Why won't the vacuum cleaner pick up?
• The dirt container may be incorrectly
installed; remove the dirt container from the
unit by pressing the dirt container release
catch and then re-attaching it to the unit,
ensuring it is locked firmly back into place.
• The filter may be clogged; refer to
'Maintenance: Cleaning the filters.'
• The dirt container may be blocked; refer to
'Maintenance: Emptying and cleaning the
dirt container.'
• There may be a blockage in the tube/hose.
Disconnect from the vacuum cleaner,
carefully remove any blockages found and
reconnect securely.
Why is dust escaping from the vacuum?
• The filter may be clogged; refer to
'Maintenance: Cleaning the filters.'
• The dirt container may be blocked; refer to
'Maintenance: Emptying and cleaning the
dirt container.'
• The dirt container may be incorrectly
installed; remove the dirt container from the
unit by pressing the dirt container release
catch and then re-attaching it to the unit,
ensuring it is locked firmly back into place.
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What do I do if the unit/an accessory
becomes damaged or broken?
• We're here to help. Simply visit
www.hoover.ae
Why won't the accessories pick up properly?
• Hose blockages: remove the hose from the
unit. Carefully remove any blockages found
and reconnect hose securely.
• Accessory blockages: remove accessory from
handle/tube. Carefully remove blockage and
re-attach to the vacuum cleaner.
• The accessory may be faulty. Simply visit
www.hoover.ae
Why will the vacuum cleaner not run?
• It may not be plugged into the electrical
socket correctly; ensure that the plug is
pushed in securely.
• The electrical socket may not be working
properly; check the fuse or breaker, or
consult an electrician.
• The motor thermostat may have tripped;
switch off and unplug the vacuum cleaner,
and leave for one hour before switching the
cleaner back on.