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Philips Lifeline 7000C Instructions For Use Manual

Medical alert service homesafe wireless system
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Philips Lifeline
Medical Alert Service
HomeSafe Wireless System
Instructions for use

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Summary of Contents for Philips Lifeline 7000C

  • Page 1 Philips Lifeline Medical Alert Service HomeSafe Wireless System Instructions for use...

  • Page 2: Table Of Contents

    Signal range Battery information Equipment service Contact Lifeline or their representative HomeSafe Wireless Communicator (7000C) . . . . . . . . . . .12 Description Safety information Cleaning...
  • Page 3 HomeSafe AutoAlert Button (7000AHB) . . . . . . . . . . . . . .25 Cautions Features What to expect if you fall Battery Safety and Regulatory Compliance .

  • Page 4: Philips Lifeline Service

    Philips Lifeline Service Welcome to Philips Lifeline Thank you for choosing the Philips Lifeline Medical Alert Service. Please refer to the Quick Setup Guide provided with this equipment for instructions on setting up the HomeSafe Wireless System. These Instructions for Use will provide you with information about your equipment and the Lifeline Medical Alert Service.

  • Page 5: Setting Up Your Lifeline Service

    Help Button must be determined for your Lifeline Service. Please see the Quick Setup Guide for instructions on how to set up your system and test the coverage range of your Help Button. If you have any questions, please contact Philips Lifeline or your representative.

  • Page 6: Responders And People To Notify

    Responders and People to Notify What is a “Responder”? As a Lifeline subscriber, you should have designated people who have agreed to be “Responders.” These are people whom Lifeline should call in an emergency, when appropriate. Examples include: neighbors, friends, relatives, your current nursing aide, etc.

  • Page 7: Calling For Help

    Who are “People to Notify”? If you call for help, Lifeline will contact the “People to Notify” to let them know that you received assistance once we receive confirmation. “People to Notify” will not be contacted to help you, unless they are also on your list of “Responders.”...
  • Page 8 2. The Home Communicator calls the Response Center. When it dials the Response Center, the Home Communicator will repeatedly say: “Your Help Call is in progress; please wait.” Once it connects with the Response Center, it will say: “Your call has been connected; Lifeline will be right with you.”...

  • Page 9: Signal Range

    Accidental help calls: If you accidentally press your Help Button, a Response Associate will respond to your call and ask if you need help. Just tell them that it was pressed accidentally and that you do not need assistance. Don’t be concerned that you are bothering Lifeline; we just want to be sure that you are all right.
  • Page 10 A Signal Range Test will determine your coverage range, which is the distance you can move away from your Home Communicator and still call for help. If you press your Help Button outside of your apartment, but still in range of the Home Communicator, help will be sent to the location of the Home Communicator (i.e., your apartment).

  • Page 11: Battery Information

    Every Home Communicator and Help Button is manufactured to high quality standards. Philips Lifeline equipment can only be factory-serviced by Philips Lifeline. If you need service or a repair, please contact Philips Lifeline or your representative. Contact Lifeline or their representative •...

  • Page 12: Homesafe Wireless Communicator (7000C)

    HomeSafe Wireless Communicator (7000C) Description Help button • Press to send a Help Call to the Response Center Microphone • Flashes red while a • Used to talk Help Call is connecting to Lifeline • Steady red when a Help Call is connected Message button •...
  • Page 13 Volume control • Controls the volume of the speaker on the Communicator Signal strength • Indicates the strength of the wireless signal Power switch • Used to turn the Communicator ON or OFF. The power switch must be ON at all times for your Lifeline service to work.

  • Page 14: Safety Information

    Safety information The Wireless Communicator (7000C) uses a wireless network communicate with the Lifeline Response Center. 1. The strength of the wireless signal may be stronger in some areas of your home than others. When you set up our Home Communicator, look at the signal strength indicator on the back of the Home Communicator.
  • Page 15 4. Make sure that you do not plug your Home Communicator into a power outlet that is controlled by a switch because someone could accidentally turn off the switch and shut off the power to your Home Communicator. 5. Do not place anything on top of the Home Communicator. The Help Button and the Message button must always be visible and accessible.

  • Page 16: Cleaning

    Cleaning Keep the Home Communicator free of dust by wiping it with a soft cotton cloth. If additional cleaning is required, follow the steps below: 1. Move the power switch on the back of the Home Communicator to the OFF position and unplug the power cord from the power outlet. Note: You cannot call for help while the Home Communicator is off.

  • Page 17: Homesafe Help Buttons

    • Philips Lifeline neck cords contain a special fuse designed to breakaway under certain conditions 8235 to reduce the remote risk of strangulation.

  • Page 18: Compatible Home Communicator

    Likewise, do not wear your Help Button into a whirlpool bath, hot tub or sauna. Compatible Home Communicator The HomeSafe Personal Help Button and the HomeSafe AutoAlert Button are only compatible with the following Philips Lifeline Home Communicator: • HomeSafe Wireless Communicator (7000C)

  • Page 19: Setting Up A Replacement Help Button

    Setting up a replacement Help Button If you receive a replacement Help Button, you will need to set it up to work with your Home Communicator. You’ll need to be within arm’s reach of the Home Communicator to set up your replacement Help Button.

  • Page 20: Cleaning

    orange Message button after you have completed the range test. Begin Signal Range Test.” 6. Press your Help Button. The Home Communicator will beep and the light on your Help Button will flash green to indicate that the Home Communicator has received the signal. 7.

  • Page 21: Recommended Usage

    Recommended usage • Wear your Help Button in your home at all times, especially while sleeping and bathing. The bathroom is often a place where people fall and need help. • Your Help Button is waterproof and should be worn in the shower or bath.

  • Page 22: Homesafe Personal Help Button (7000Phb)

    HomeSafe Personal Help Button (7000PHB) Features 8235 8235 • The HomeSafe Personal Help Button Model: 7000AHB Model: 7000AHB is waterproof 2000148235-YYYYMMDD FCC: BDZ7000AHB IC: 655C-7000AHB • The HomeSafe Personal Help Button 2000148235-YYYYMMDD FCC: BDZ7000AHB IC: 655C-7000AHB can be worn on the neck or wrist The Help Button allows you to summon assistance anytime.
  • Page 23 Explanation of symbols Product code: Report this code if you ever have to replace the unit Attention: Read the Instructions for Use for important information Type BF applied part 8235 Serial number and date of manufacture Model: 7000PHB 2000148235-YYYYMMDD FCC: BDZ7000PHB Federal Communications IC: 655C-7000PHB Commission ID...

  • Page 24: Using The Wristband

    Using the wristband To wear the HomeSafe Personal Help Button on your wrist place it on your wrist and adjust the strap so that it is snug and comfortable. Adjusting the neck cord To shorten: With a tab between your first finger and thumb of each hand, slide both tabs apart in line with your shoulders.
  • Page 25 HomeSafe AutoAlert Button (7000AHB) Cautions CAUTION indicates the potential of device malfunctions, device failures, damage to the device, or damage to other property . And if these instructions are not followed, may result in minor or moderate injury . CAUTION In certain situations, the HomeSafe AutoAlert Button may not detect a fall.
  • Page 26 To conserve battery power for Help Calls, the sensors that are used to detect falls will be disabled when there are approximately 7 days of battery life remaining. During this time, the HomeSafe AutoAlert Button will not detect falls. But, it will continue to function as a Help Button, which you can press if you need help.
  • Page 27 Features • The HomeSafe AutoAlert Button allows you to summon assistance anytime, day or night. When you press your Help Button, it transmits a signal to your Home Communicator. The Home Communicator then calls the Lifeline Response Center for you. You must be in the range of the Home Communicator for your Help Call to be placed.
  • Page 28 Explanation of symbols Product code: Report this code if you ever have to replace the unit Attention: Read the Instructions for Use for important information 8235 Model number Model: 7000AHB Type BF applied part Serial number and 2000148235-YYYYMMDD FCC: BDZ7000AHB date of manufacture IC: 655C-7000AHB Federal Communications...
  • Page 29 The HomeSafe AutoAlert Button will send a low battery signal to Lifeline when there are approximately 30 days of battery life remaining. Philips Lifeline or your representative will contact you to arrange for a replacement.
  • Page 30 Safety and Regulatory Compliance Safety standards The HomeSafe Help Buttons and Home Communicator comply with the following safety standards for medical devices and home healthcare equipment: Safety Standards UL1637 Home Healthcare Signaling Equipment CSA C22.2 NO 205-M1983 Signal Equipment IEC60601-1:2005 Medical Electrical Equipment (3rd Edition) General Requirements for Basic Safety and...
  • Page 31 Recommended environmental conditions Altitude 6,600 feet (2 km) maximum Operating Temperature 41°F (5°C) to 113°F (45°C) Storage Temperature -4°F (-20°C) to 140°F (60°C) Humidity 10% to 90% * AutoAlert button only IEC regulations The HomeSafe Help Buttons and Home Communicator are medical electrical (ME) equipment.
  • Page 32 System classification The HomeSafe Help Buttons and Home Communicator are FDA Class II devices. They are an internally powered devices for continuous operation. Radio specifications The HomeSafe Help Buttons and Home Communicator have radios with the following characteristics: 3 channel frequency agility (917 MHz, 919 MHz, 921 MHz); maximum EIRP -1.23 dBm;...
  • Page 33 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Industry Canada Notice to Users This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 34 RF Exposure Guidance During the operation of the Home Communicator (7000C), a separation distance of 20 cm is required to be maintained from users during transmission to ensure compliance with RF Exposure requirements. Pour assurer la conformité aux exigences de la FCC/IC en matière d’exposition aux radiofréquences lors du fonctionnement du Home Communicator (7000C), une...
  • Page 36 Philips Lifeline Philips Lifeline Canada 111 Lawrence Street 95 Barber Greene Road, Suite 105 Framingham, MA 01702-8156 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-451-0525 Tel: 1-800-387-8120 www .lifelinesystems .com www .lifeline .ca © 2013. All rights reserved. Signal range may vary due to environmental factors.

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