Kenwood KDC-X5200BT Instruction Manual page 27

TROUBLESHOOTING
Symptom Remedy
"NO MUSIC" Connect a USB device that contains playable audio files.
"iPod ERROR" • Reconnect the iPod.
• Reset the iPod.
• Sound cannot be heard • Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only from
• If in [HAND MODE], relaunch the current media player
the Android device.
• Restart the Android device.
• If this does not solve the problem, the connected
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and select the
• If this does not solve the problem, the connected
"NO DEVICE" or "READING" • Switch off the developer options on the Android
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Playback is intermittent or Turn off the power saving mode on the Android device.
sound skips.
"ANDROID ERROR"/ • Reconnect the Android device.
"NA DEVICE" • Restart the Android device.
application on the Android device and start playback.
application or use another media player application.
Android device is unable to route the audio signal to
unit. ( 25)
the Android device. ( 7)
appropriate control mode.
Android device does not support [BROWSE MODE].
( 25)
device.
Android device does not support [BROWSE MODE].
( 25)
Symptom Remedy
"DISCONNECTED" USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is
disconnected. Please check Bluetooth connection and
make sure both the device and the unit are paired and
connected.
"CHECK APP" The Spotify application is not connected properly, or user
is not login. End the Spotify application and restart, then
login to your Spotify account.
• Search from the Bluetooth device again.
No Bluetooth device is
• Reset the unit. ( 3)
detected.
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 11)
Echo or noise is heard • Adjust the microphone unit's position. ( 11)
during a phone • Check the [ECHO CANCEL] setting. ( 13)
conversation.
• Reduce the distance between the unit and the
Phone sound quality is
poor. Bluetooth device.
• Move the car to a place where you can get a better
signal reception.
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
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ENGLISH