Happiest Baby Snoo User Manual page 15

By using the Happiest Baby Snoo Smart Sleeper (the "Product") you agree to be bound by the terms of this Limited
Warranty set forth below and provided by Happiest Baby
terms of this Limited Warranty you may return the Product (in its original, unused condition) within 30 days of receipt
(or the return period provided by your place of purchase, whichever is longer) for a refund in accordance with our
returns policy as set forth in Section 3 of this Limited Warranty.
This Limited Warranty gives you specific legal rights. You may also have other or additional legal rights under the
laws of your state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited
Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights you
should refer to the laws applicable in your jurisdiction.
1. Limited Warranty Rights Apply only to the Original Purchaser. Subject to the additional terms and conditions set forth
below, only an original purchaser in the United States of the Product from us or from one of our authorized resellers or
distributors has rights under this Limited Warranty.
Limited Warranty . HBI warrants the Product against defects in materials and workmanship under normal use for a period
2.
of twelve (12) months from the date of purchase ("Warranty Period"). If a Product is returned to us during the Warranty
Period as provided below, and we determine that the Product is defective, HBI will at its sole discretion (i) repair the Prod-
uct, (ii) replace the Product or any defective components or parts with a new or refurbished similar product, component
or part. If the Warranty Period has expired or is otherwise not applicable as per the Scope and Limitation on Warranty
(below), we will return the Product to you at your expense. More information about this warranty can be found at www.
happiestbaby.com/customercare
Return Policy . If you are the original purchaser of the Product and you are not satisfied with the Product for any reason,
3.
you may return it to us in its original condition within thirty (30) days of receipt and receive a full refund, except for any
shipping and handling costs. To return your Product you first need to contact HBI's customer care for a Return
chandise Authorization (RMA) number. RMA numbers are valid for 14 days after issuance, Product returned after the
expiration of the RMA number will be returned to the purchaser, at the purchaser's expense.
Warranty Service Process . Please review the online help resources at www.happiestbaby.com/customercare prior to seeking
4.
service under this Limited Warranty. To obtain warranty service or to return a product to us, you must first obtain a Return Mer-
chandise Authorization (RMA) number from a customer care representative at HBI. We may attempt to troubleshoot a warran-
ty-related problem prior to issuing a RMA number. We may ask for additional information upon request. Issued RMA numbers
are valid for fourteen days from issuance. Once a RMA number is obtained, your product must be shipped freight prepaid
at your expense either in its original packaging or packaging affording an equal degree of protection, to the HBI authorized dis-
tribution facility identified by our customer care representative. Along with the Product, you must also send proof of purchase
and all accessories. Failure to return any of the accessories may result in a delay of refund payment or service and/or result in
a reduction of your refund, a credit to HBI or an invoice for the missing accessories.
5. Replacement Parts; HBI's Determination of Product Status. In performing service under this Limited Warranty, we may furnish
replacement parts on an exchange basis in which event replaced parts will become the property of HBI. Replacement parts
provided by us will be new or refurbished and of comparable quality to the replaced part. Replacement parts may also be a
different part that contains compatible features and functions. You agree to reimburse us for the shipping/handling,
tion, testing and repair of returned equipment determined by us not to be defective or which falls under one of the warranty
exclusions described below. In all cases, our determination as to whether or not the equipment is defective and covered by
warranty will be final. You will pay all shipping and handling charges related to shipping back to you any product that we deter-
mine not to be defective and is shipped back to you. Any replacement Product or part thereof will be warranted hereunder for
a period of twelve (12) months from the date of purchase. We reserve the right to change the method by which we may provide
warranty service to you, and the eligibility of your Product to receive a particular method of service.
6. Scope of and Limitation of Warranty . Our warranty obligations related to the Product under this Limited Warranty are
limited to the repair or replacement of defective Products or parts thereof as described in the Limited Warranty section
above. This warranty does not cover customer training and education, installation, set up or adjustment, signal or recep-
tion problems.
7. The Product is not a Medical Device . The Snoo Smart Sleeper is not medical device. HBI makes no warranty or representation
that the use of the Product (with or without any third-party product or service) constitutes medical treatment. You understand
and acknowledge that HBI's Products or its associated Services will not dispatch emergency authorities in the event of an
emergency. Furthermore, HBI's Customer Care contacts cannot be considered a medical resource. If you have an emergency
or a medical concern, it is your responsibility to seek medical assistance.
8. Exclusions from Limited Warranty. This Limited Warranty does not cover damage to the Product (i) due to acts of God, other
forces beyond our reasonable control, such as internet or power outages, power surges, fires, earthquakes, floods or other
events of "force majeure," accident, misuse, abuse, negligence, commercial use or modification of, or to any part of your
product; or (ii) caused by any third party product, service or system, use of the Product for purposes other than for which the
Product was designed or intended, use in improper temperature, humidity or other environmental conditions, or use of the
Product in violation of written instructions provided by HBI (which may be provided at the time of purchase or on its website at
http://www.happiestbaby.com/customercare).
LIMITED WARRANTY
, Inc. ("HBI", "us", "we", "our"). If you do not agree to the
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