Maintenance And Servicing; Maintenance; Ioptron Customer Service; Product End Of Life Disposal Instructions - iOptron SmartEQ Pro Plus Instruction Manual

6. Maintenance and Servicing

6.1. Maintenance

The SmartEQ
drop the mount, this will damage the mount or degrade the GOTO tracking accuracy permanently. Use a
wet cloth to clean the mount and hand controller. Do not use solvent.
If your mount is not to be used for an extended period, dismount the OTAs and counterweight(s).

6.2. iOptron Customer Service

If you have any question concerning your SmartEQ
Service Department. Customer Service hours are 9:00 AM to 5:00 PM, Eastern Time, Monday through
Friday. In the unlikely event that the mount requires factory servicing or repairing, write or call iOptron
Customer Service Department first to receive an RMA# before returning the mount to the factory. Please
provide details as to the nature of the problem as well as your name, address, e-mail address, purchase
info and daytime telephone number. We have found that most problems can be resolved by e-mails or
telephone calls. So please contact iOptron first to avoid returning the mount for repair.
It is strongly suggested that to send technical questions to support@ioptron.com. You may also call
1.781.569.0200 in the U.S.

6.3. Product End of Life Disposal Instructions

country and region. It is your responsibility to recycle your electronic equipment per your local
environmental laws and regulations to ensure that it will be recycled in a manner that protects
human health and the environment. To find out where you can drop off your waste equipment
for recycling, please contact your local waste recycle/disposal service or the product
representative.

6.4. Battery Replacement and Disposal Instructions

environment and human health. Batteries should be collected separately for recycling, and
recycled at a local hazardous material disposal location adhering to your country and local
government regulations. To find out where you can drop off your waste battery for recycling,
please contact your local waste disposal service or the product representative.
TM
Pro+ mount is designed to be maintenance free. Do not overload the mount. Do not
This electronic product is subject to disposal and recycling regulations that vary by
Battery Disposal- Batteries contain chemicals that, if released, may affect the
TM
Pro+ mount, contact iOptron Customer
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