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ENJOY YOUR NEW KEYBOARD!
PRODUCT WARRANTY INFORMATION
All items can be returned for any reason within 60 days of the receipt and will receive a full refund as long as the
item is returned in its original product packaging and all accessories from its original shipment are included. All
returned items will receive a full refund back to the original payment method. All returned items will not be charged
a re-stocking fee.
All returned items require an RA (Return Authorization) number, which can only be provided by a Best Choice
Products Customer Service Representative when the return request is submitted. Items received without an RA
may not be accepted or may increase your return processing time. Once an item has been received by Best Choice
Products, refunds or replacements will be processed within 5 business days.
All returns must be shipped back to the Best Choice Products Return Center at the customer's expense. If the
reason for return is a result of an error by Best Choice Products then Best Choice Products will provide a pre-paid
shipping label via email. Boxes for return shipping will not be provided by Best Choice Products, and is the
customer's responsibility to either use the original shipping boxes or purchase new boxes.
Pictures may be required for some returns to ensure an item is not damaged prior to its return. Items returned are
not considered undamaged until they are received by Best Choice Products and verified as such. All damages to
items are the customer's responsibility until the item has been received by and acknowledge by Best Choice
Products as undamaged.
CONTACT US; WE'RE HERE 7 DAYS A WEEK TO HELP YOU!
bestchoiceproducts.com
customerservice@
844.948.8400
LEARN MORE!
bestchoiceproducts.com
WARNING
Manufacturer and seller expressly disclaim any and all liability for personal injury, property damage or
loss, whether direct, indirect, or incidental, resulting from the incorrect attachment, improper use,
inadequate maintenance, or neglect of this product.
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Need help?
Do you have a question about the SKY1036 and is the answer not in the manual?
Questions and answers
I got this keyboard when it first came out in 2017 my mom got it and she recently passed away so it's very dear to me I have the cord that plugs into it but when I started up it doesn't produce any sound I can see on the screen it registering what keys I play so I know that the keys are working but there is no sound coming out please help.
To fix a sound issue on your BCP SKY1036 keyboard, try the following steps:
1. Check the Volume: Ensure the master volume and accompaniment volume are turned up using the volume controls on the front panel.
2. Power Cycle: Turn the keyboard off using the power switch, wait a few seconds, then turn it back on.
3. Reset Tuning and Transpose:
- Press both “TUNE ↑” and “TUNE ↓” buttons at the same time to reset pitch to 0.
- Press both “TRANSPOSE ↑” and “TRANSPOSE ↓” buttons at the same time to reset transpose to 0.
4. Exit Any Active Function: Press the corresponding button (e.g., “ENSEMBLE” or “FOLLOW”) again to quit any special mode.
If the issue continues, additional troubleshooting or inspection may be needed.
This answer is automatically generated