Hantle 1700w Operator's Manual
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Hantle 1700w Operator's Manual

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Hantle USA, Inc.
Hantle 1700w
Operator Manual

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Summary of Contents for Hantle 1700w

  • Page 1 Hantle USA, Inc. Hantle 1700w Operator Manual...

  • Page 2: Table Of Contents

    Table of Contents Operator Manual TABLE OF CONTENTS 1. INTRODUCTION 1.1 Features 1.1.1 About the Hantle 1700w™ 1.2 Specifications Hantle 1700w™ Specifications 1.2.1 Dimensions and Component Locations 1.2.2 Front Panel Identification 1.2.3 Cash Dispensing Unit 1.2.4 Receipt Printer 1.2.5 Main Control Board 1.2.6 Operating Environment...
  • Page 3 6.5 Closing Procedure 6.6 Error Recovery APPENDIX A. Error Codes B. Pin Pad layout for Master Key / Download Mode / Clear NVRAM C. TDES Master Key installation D. Graphic Advertisements E. CDU Preventative Maintenance 1700w™ (Rev 1) © Hantle 2010...

  • Page 4: Features

    1.1 FEATURES 1.1.1 ABOUT THE Hantle 1700w™ Hantle introduces the next generation in retail ATMs. The Hantle 1700w™ raises the bar for quality, engineering and design. Built with the philosophies of durability, reliability and security you’ve come to expect from Hantle, the 1700w™ offers the absolute best value in its class.

  • Page 5: Specifications Hantle 1700W™ Specifications

    Introduction Operator Manual 1.2 SPECIFICATIONS Hantle 1700w™ SPECIFICATIONS 1.2.1 Dimensions and Component Location Fig. 1 Dimensions WEIGHT: 206 lbs. 1700w™ (Rev 1) © Hantle 2010...
  • Page 6 5. Front Panel 15. Ear Phone Jack 6. Front Panel Lock 16. Power Supply 7. Security Cover 17. Speaker. 8. Security Cover Lock 18. ADA Board 9. Security Door 19. Card Reader 10. Combination Lock 1700w™ (Rev 1) © Hantle 2010...

  • Page 7: Front Panel Identification

    8 LCD Function Keys KEYPAD 10 Alphanumeric, 3,4, CANCEL, CLEAR, ENTER, BLANK Keypads Certified VISA compliant EPP (Encrypting Pin Pad) Voice Guidance Port Voice assisted operation available through the headphone jack on the front bezel 1700w™ (Rev 1) © Hantle 2010...

  • Page 8: Cash Dispensing Unit

    Dispensing Speed: 2.5 notes/second Capacity of 800 new notes (fixed cassette) Capacity of 1000 or 1700 notes (removable) Lockable Reject Bin Double note detect module *Optional dispensers include: 1700 note removable cassette (MCDU) 3400 note dual-cassette (1700x2) 1700w™ (Rev 1) © Hantle 2010...

  • Page 9: Receipt Printer

    PAPER SPECIFICATIONS One sided thermal paper Factory paper is thermal side out (but either way will work) 6 inch outside diameter roll 2 ¼” inch wide Core inside diameter 11/16 inch 21# weight (paper thickness) 1700w™ (Rev 1) © Hantle 2010...

  • Page 10: Main Control Board

    PHONE LINE REQUIREMENTS The Hantle 4000 series ATM should be connected to a dedicated phone line. This line must be a direct-dial analog line. Make sure to disable any voice-mail included on that phone line. This line should not be shared with any other equipment at the location.

  • Page 11: Warranty/Service

    1.3 WARRANTY/SERVICE MANUFACTURERS WARRANTY Hantle USA, Inc. provides a limited one-year parts warranty and a limited 30 day labor warranty for the 1700w™ series ATM. Hantle guarantees your 1700w™ model ATM to be free from defects in materials and workmanship.

  • Page 12: Installation

    Use the holes in the bottom of the vault to mark and drill the appropriate sized holes for the anchors you will be using. (Anchors are not included). Hantle does not recommend a particular size or type of anchor as each installation is different however maximum anchor diameter is ½...

  • Page 13: Hardware Setup

    115V. The default setting should be 115V Step 2 Verify that the telephone line to be used for the ATM is in proper working order. Hantle recommends the use of shielded (CAT5) phone line in locations with close proximity to other appliances. Step 3 Open the security door and remove any shipping materials and note any warning or installation instructions.
  • Page 14 If the error cannot be corrected, please contact your distributor. If no error code is displayed, enter the Operator Function Menu and view the Error Summary (see programming section). 1700w™ (Rev 1) © Hantle 2010...

  • Page 15: Programming

    ATM. Your dealer/distributor will provide you with default password information. WARNING: Hantle USA, Inc. highly recommends changing your passwords from default as soon as possible. Keep all passwords safe and restrict access to non-authorized personnel. Passwords MUST be 6 digits in length, use of anything other than a 6 digit password may cause the passwords to revert back to factory default.
  • Page 16 (operators, service, master) you may not see certain functions. For example, if you use an operator password you will not see the Host Setup button, as you will not have access to that menu. 1700w™ (Rev 1) © Hantle 2010...

  • Page 17: When An Error Occurs

    Master, Service or Operator Password to continue. Contact your distributor for default passwords. Remember to press ENTER key after typing password! Step 3 When the screen is in current display, press “OP” key to access the “OPERATOR FUNCTION.” 1700w™ (Rev 1) © Hantle 2010...

  • Page 18: Epp Keypad

    Section 3: Programming Operator Manual 3.1.3 EPP KEYPAD Fig. 1 Hantle 1700w™ keypad and LCD display NOTE: LCD Keypads are no longer used for Master Key letters. Please see addendum included with this manual. Shift Status Space Upper Alphabet Space...

  • Page 19: The Host Setup Menu

    Passwords from default before any Master Keys can be entered. After changing the Secure Mode Passwords, you must exit completely from the Operator Menu, and reboot the machine. After this step, you can enter Master Keys. 1700w™ (Rev 1) © Hantle 2010...
  • Page 20 After pressing Edit Master Key, you will be prompted to enter an index where you want this key stored. If you do not know which index to use, contact your dealer or processor. Generally, you should use index 0 or 1 unless otherwise instructed. 1700w™ (Rev 1) © Hantle 2010...
  • Page 21 This allows you to set each part of the “Secure Mode” Password. As with the other passwords used in the 1700w™, each must be a 6 digit number. If you change the password and cannot remember it, you must clear RAM on the pin pad to reset.

  • Page 22: Set Terminal Id Number

    These phone numbers are available from your dealer or the processor (you can also reference the quick installation guide enclosed with this ATM for numbers for the common processors). 1700w™ (Rev 1) © Hantle 2010...
  • Page 23 Step 4 Hantle always recommends using a dedicated, data-quality phone line for all ATM installations, however if you are using a phone line that is dialing out through a PBX type system (where you dial a number for an outside line), then you may insert commas ( , ) to create a pause between digits.

  • Page 24: Health Check Message

    Check’ will appear. This option is for 4 cassette dispensers and is not used in the 1700w™ 3.2.7 REMOTE MONITOR Remote Monitoring is the ability to dial into your ATM and send or retrieve information using Hantle Remote Management Software (RMS). RMS EN/DISABLE This will allow the ATM to be monitored remotely. Enable The ATM will answer incoming RMS calls.

  • Page 25: Trial Day Total

    Your dealer or processor can provide you with the appropriate cut off time. Trial Day Total Set Enables or Disables the function Change Time Sets the time for the ATM to total itself 1700w™ (Rev 1) 3.11 © Hantle 2010...

  • Page 26: The System Setup Menu

    Set Clock button and press the key corresponding to the function you want to set (month, day, year, etc.) NOTE: The ATM will not automatically adjust for daylight savings time. You must set this manually if you wish it to change. 1700w™ (Rev 1) 3.12 © Hantle 2010...

  • Page 27: Optional Languages

    3.3.3 SPEAKER VOLUME The 1700w™ speaker volume is adjusted via a screw located on bottom right corner on the main circuit board (located on the back side of the LCD panel) insert a small screwdriver into the volume adjustment and turn left (softer) or right (louder).

  • Page 28: Iso 1/3 En/Disable

    Simply enter the master password when it requests the operator or service password and then enter the new password. You are required to change the master password from default before the ATM can go in service. 1700w™ (Rev 1) 3.14 © Hantle 2010...
  • Page 29 Operator level commands. In this example, you’d have to change the Operator Password to something else, and then 123456 would then allow you to log in as Master. If you forget the passwords, you’ll need to reload the AP software to reset. 1700w™ (Rev 1) 3.15 © Hantle 2010...

  • Page 30: Device Setup

    Under normal circumstances you should not need to make changes to these parameters. The default settings are optimized for your particular machine. Hantle recommends only using these tools under the direction of an Authorized Service Provider (ASP) or Hantle Technical Support.
  • Page 31 Operator Manual 3.3.6.2 MODEM SETUP The Hantle 1700w™ series use an onboard 56K modem. The modem is preset at the factory for optimal use. Changing these settings can cause your machine to not communicate or may slow communication speeds. Do not make changes to the modem settings.

  • Page 32: Set Reboot Time

    3.3.7 SET REBOOT TIME The 1700w™ contains a feature which automatically reboots the machine at a 24 hour interval. By default this will occur at 03:00 am. This adjustable in 1 hour increments.

  • Page 33: Serial Number

    Operator Manual 3.3.8 SERIAL NUMBER The serial number is a unique number programmed into your machine at Hantle. It not only identifies your machine for warranty purposes, but also for remote monitoring using TranRMS. The first 4 digits refer to the model type, and the last 6 is production cycle.

  • Page 34: Customer Setup Menu

    The Welcome message allows line of 35 characters, which will appear at the top of the main screen (above the center graphic). The receipt header is up to 4 lines of 25 characters, which will appear at the top of each receipt. 1700w™ (Rev 1) 3.20 © Hantle 2010...
  • Page 35 Menu, you will be prompted with the following screen. RECEIPT HEADER Once you have selected Receipt Header from the Change Message Menu, you will be prompted with the following screen. See the above instructions for navigating this menu. 1700w™ (Rev 1) 3.21 © Hantle 2010...

  • Page 36: Bin Lists

    Operator Function Menu, go to Reports, then Print All Setup. Any numbers added to the BIN list will be visible from this report. NOTE: Numbers loaded via the extra BIN file will not display on the Print Setup or any other report. 1700w™ (Rev 1) 3.22 © Hantle 2010...

  • Page 37: Optional Features

    Section 3: Programming Operator Manual 3.4.3 OPTIONAL FEATURES The 1700w™ ATM offers several optional functions to improve performance and keep the ATM functional in the event of a paper problem (jam, out of paper etc.) LOCATION NAME Adding a name to this location will print the name entered onto the journal records and print all setup.

  • Page 38: Change Processor

    ** See page 3.31 for TCP/IP Setup Instructions ** Use the Message Format button to select the appropriate Host Processing Mode. Available formats are: Standard 1 (Hantle Spec) Standard 2 (CSP200 Emulation) Standard 3 (Extended Message) If Standard 3 is selected, you’ll see a Standard 3 Options button which will give access to the Extended Messaging options.

  • Page 39: Surcharge Mode

    To set the surcharge amount, press the amount button and type the dollar amount using the main keypad. Next set the decimal point using the Enter key on the keypad. Then type the cents using the keypad and finally press Enter to finish. 1700w™ (Rev 1) 3.25 © Hantle 2010...
  • Page 40 Check with your processor to make sure that they support this function. SURCHARGE OWNER The surcharge owner can be up to 25 characters long. This owner name will appear at the bottom of each transaction receipt. 1700w™ (Rev 1) 3.26 © Hantle 2010...

  • Page 41: Graphics

    Operator Manual 3.4.6 GRAPHICS The Hantle 1700w™ is capable of displaying up to 8 individual graphic screens These graphic files are created on a computer and then downloaded into the ATM either directly at the ATM using a SDRAM card or by using the Hantle Remote Management Software (TranRMS).

  • Page 42: Transaction Setup

    Maximum is $900 (using either $50 or $100 bills) To set the dispense limit, press the Dispense limit button and then enter the number using the keys on the main keypad. Press Enter key to set the value. 1700w™ (Rev 1) 3.28 © Hantle 2010...

  • Page 43: Denomination

    $100. To set denomination on the second cassette, press the Second CST Denomination button and then using the main keypad enter the type of bill. Options are $1, $5, $10, $50 and $100. 1700w™ (Rev 1) 3.29 © Hantle 2010...

  • Page 44: Fast Cash

    To set the fast cash amounts, select Fast cash from the Transaction Setup menu and then choose from the 6 possible keys to program. Select a button and then enter the value from the main keypad. Press Enter to confirm the setting. 1700w™ (Rev 1) 3.30 © Hantle 2010...

  • Page 45: Tcp/Ip Setup

    Configuration Schedule allows you to force the ATM to update configuration with the host upon boot up. You might use this command if the terminal gets consistent Key Errors and you want to force download of a new working key. 1700w™ (Rev 1) 3.31 © Hantle 2010...
  • Page 46 Ping to Host: This test attempts to verify communication with the IP address or URL that is programmed in the ‘Processor IP Address’ menu. Note that most processors or switches do not allow ‘pinging’ for security reasons. 1700w™ (Rev 1) 3.32 © Hantle 2010...

  • Page 47: Operation

    Section 4.1.6 for lock instructions Step 3 Turn the security Door Handle counter- clockwise; then pull the security door to open. 1700w™ (Rev 1) © Hantle 2010...

  • Page 48: Closing The Security Door

    Check the T-handle to make sure the lock has locked itself. Step 3 With the security cover key turned clockwise, close the security cover and urn the security cover key counter-clockwise until locked. Remove the key when it is locked. 1700w™ (Rev 1) © Hantle 2010...

  • Page 49: Opening The Top Bezel

    Section 4: Operation Operator Manual 4.1.3 Opening the top Bezel Step 1 The upper bezel lock on the Hantle 1700w™ is located on the back side of the top of the machine. Insert the Bezel key and turn it clockwise to open.

  • Page 50: Closing The Top Bezel

    Note: you must unlock the top bezel lock before the bezel will close all the way. Step 2 To lock the top bezel, turn the Bezel key counter-clockwise until the key can be removed. 1700w™ (Rev 1) © Hantle 2010...

  • Page 51: Operating And Changing The Combination Lock

    Turn the dial slowly to the RIGHT until the bolt retracts. TO LOCK Turn dial to the LEFT at least four full revolutions. CAUTION: Before closing the vault door, try the new combination several times using the opening index. 1700w™ (Rev 1) © Hantle 2010...
  • Page 52 REMOVED. ALWAYS BE CERTAIN THAT THE WING OF THE CHANGING KEY IS ENTIRELY WITHIN THE LOCK BEFORE TURNING THE KEY. IF AN ERROR HAS BEEN MADE IN SETTING A NEW COMBINATION, WE SUGGEST THAT AN ACCREDITED LOCKSMITH BE CONTACTED. 1700w™ (Rev 1) © Hantle 2010...

  • Page 53: Operating And Changing The Electronic Lock

    WARNING: While orienting yourself with the lock, making changes to the lock programming (including changing the combination) ALWAYS work with the vault door open. Do not close the vault until the lock has been thoroughly tested. Hantle does NOT program a master combination! 1700w™ (Rev 1)
  • Page 54 The LG Basic series lock includes several options including multiple user / manager passwords. Please consult the LA Gard manual included in the “Open Me First” box for instructions. 1700w™ (Rev 1) © Hantle 2010...

  • Page 55: Cash Operations

    Step 1 Open the Security Door. (Please see 4.1.1 OPENING/CLOSING THE SECUIRTY DOOR.) Step 2 For Hantle 1700w™ with a fixed cassette dispenser (TCDU) use the following steps. For machines equipped with the removable cassette dispenser (SCDU or MCDU) please continue to Section 4.2.3.
  • Page 56 1. Fan the notes so that the notes are not sticking together. 2. Remove all the notes with holes or notes that are torn. 3. Unfold the folded notes. 4. Place all the notes correctly. 1700w™ (Rev 1) 4.10 © Hantle 2010...

  • Page 57: Emptying The Reject Bin (Tcdu)

    Lift the reject bin lid. Step 3 With the reject bin open, remove any notes and then close the top. Turn the key to lock the reject bin in place. 1700w™ (Rev 1) 4.11 © Hantle 2010...
  • Page 58 Step 3 To avoid damage, never use force while removing or installing the cassette. If anything beyond gentle force is required while handling the cassette, contact your service personal. 1700w™ (Rev 1) 4.12 © Hantle 2010...
  • Page 59 5. Fan the notes so that the notes are not sticking together. 6. Remove all the notes with holes or notes that are torn. 7. Unfold the folded notes. 8. Place all the notes correctly. 1700w™ (Rev 1) 4.13 © Hantle 2010...

  • Page 60: Emptying The Reject Bin (Mcdu)

    Step 2 Remove any notes found in the reject bin and close the door by pressing it shut. Remember to include the number of bills found in the reject bin when settling the cassette. 1700w™ (Rev 1) 4.14 © Hantle 2010...
  • Page 61 Make sure the roll is in its proper roll form. (A deformed roll may cause jamming problems.) When replacing the new roll, make sure the end of the roll paper is clean cut (See Fig. 1). Fig. 1 1700w™ (Rev 1) 4.15 © Hantle 2010...
  • Page 62 Press up on the roller assembly rather than on the green lever to close. When finished loading paper, close the top bezel and remove the key. 1700w™ (Rev 1) 4.16 © Hantle 2010...

  • Page 63: Settlement Menu

    Total. This will return the number of bills in both cassettes to zero and print a receipt showing remaining bills and loaded bills. Now press Add Cassette and enter 25 from the keypad, press enter to set. The current number of bills will now be 25. 1700w™ (Rev 1) 4.17 © Hantle 2010...
  • Page 64 At the same time, the 1700w will dial into the Host Processor and retrieve their totals for the same time period. To the left is an example of a Day Total Report.
  • Page 65 Press Enter when finished to return to the Settlement Menu. NOTE: Trial Day Total can be set to process automatically at a preset time. See Section 3.2.7 for information on automated scheduling of a Trial Day Total. 1700w™ (Rev 1) 4.19 © Hantle 2010...

  • Page 66: Journal Menu

    The ATM will then print all journals in memory up to the last time you printed a journal. Each time you print a journal a marker is set at that point. The next time you print the journal, the ATM will print from that marker to the current time. 1700w™ (Rev 1) 4.20 © Hantle 2010...
  • Page 67 Clear Journal. Now if you press Print Journal, nothing will happen because there are no current journal entries, however if you used Last X Journal, you could enter 100 and get all the records. 1700w™ (Rev 1) 4.21 © Hantle 2010...

  • Page 68: Reports Menu

    The Print All Setup report is a complete listing of all the programming details for your ATM. It includes everything from software versions to message screens and host setup parameters. This report is extremely important when troubleshooting 1700w™ (Rev 1) 4.22 © Hantle 2010...
  • Page 69 Balance Transactions per day • Transfer Transactions per day • Notes Dispensed per day Surcharge amount collected per day Use the Enter key on the main keypad to print, Cancel to return to the reports menu. 1700w™ (Rev 1) 4.23 © Hantle 2010...

  • Page 70: Diagnostics

    <Enter>. The modem should dial out to the number you entered. To end the call press Modem Hangup. In most cases a failure during the modem test will relate more to phone line problems rather than the modem circuit itself. 1700w (Rev 1) © Hantle 2010...
  • Page 71 Selecting this test will cause the machine to perform all self tests for an unlimited amount of time. You can select the options in the Aging Menu for which tests to perform what interval / number of times you want the tests to run. 1700w (Rev 1) © Hantle 2010...

  • Page 72: Opening Procedure

    2. Det erm ine if all com m unicat ion param et ers are correct ; 3. I f, aft er doing t he above st eps, t he ATM is st ill not in service, cont act your service personnel. EN D 1700w™ ( Rev 1) © Hant le 2010...

  • Page 73: Withdrawal Transaction

    St e p 4 I f a “ SURCHARGE” opt ion is enabled, t he “ SURCHARGE” screen will be displayed. Select “ YES” t o cont inue, or “ NO” t o cancel. 1700w™ ( Rev 1) © Hant le 2010...
  • Page 74 When aut horizat ion is received from t he processor, t he cash will be dispensed. St e p 8 Aft er dispensing cash, a receipt will be print ed. EN D 1700w™ ( Rev 1) © Hant le 2010...

  • Page 75: Balance Inquiry Transaction

    Ent er t he pin num ber and press t he “ ENTER” key. St e p 3 Press t he “ BALANCE” screen key. St e p 4 The following screen will be displayed. Select t he desired opt ion. 1700w™ ( Rev 1) © Hant le 2010...
  • Page 76 St e p 6 When aut horizat ion is received from t he processor, t he following screen will be displayed and t he receipt will be print ed. EN D 1700w™ ( Rev 1) © Hant le 2010...

  • Page 77: Transfer Transaction

    St e p 3 Press t he “ TRANSFER” screen key. St e p 4 The following screen will be displayed. Select t he desired account t o be t ransferred “ FROM.” 1700w™ ( Rev 1) © Hant le 2010...
  • Page 78 St e p 8 When t he aut horizat ion is received from t he processor, t he following screen will be displayed and t he receipt will be print ed. EN D 1700w™ ( Rev 1) © Hant le 2010...

  • Page 79: Closing Procedure

    Cash Casset t e, refer t o t he Journal for verificat ion. St e p 5 Turn t he power off and close t he securit y door. EN D 1700w™ ( Rev 1) © Hant le 2010...

  • Page 80: Error Recovery

    “ DEVI CE I NI TI ALI ZE” screen key. I f t he Error is not correct ed aft er reset t ing, cont act your service personnel. EN D 1700w™ ( Rev 1) © Hant le 2010...

  • Page 81: Error Codes

    Check dispenser for jammed bills and reinitialize the not cleared. machine. C0022 cassette inlet sensor Check dispenser and cassette for jammed bills. not cleared. C0023 Cassette exit sensor (L+R) Check dispenser for jammed bills and reinitialize the not cleared. machine. 1700w™ (Rev 1) © Hantle 2010...
  • Page 82 Clear any jammed notes or obstructions from the exit sensor during dispense sensor. C0056 Short note detected at exit Clear any jammed notes or obstructions from the exit sensor during dispense sensor; mismatch of rejected notes. 1700w™ (Rev 1) © Hantle 2010...
  • Page 83 Verify phone connection. D0012 Invalid transaction. Network denial code. D0013 Invalid Amount. Network denial code. D0014 Invalid Card Number. Network denial code. D0020 Surcharge screen should Network denial code. have been displayed. 1700w™ (Rev 1) © Hantle 2010...
  • Page 84 FS omitted (after Verify that version of ATM Software matches host authorization response processor. Contact host processor. text). D00A4 ETX is in wrong place. Verify that version of ATM Software matches host processor. Contact host processor. 1700w™ (Rev 1) © Hantle 2010...
  • Page 85 Valid Denomination are $10, $20, $50, $100 – (Transaction Setup) F0008 Fast Cash Set error Check the Fast Cash amount. (Transaction Setup) (exceeded dispense limit). F0009 Master Key index is Check Master Key index – verify checksum (Host Setup) invalid. 1700w™ (Rev 1) © Hantle 2010...
  • Page 86 Serial Number not Set Set Serial number in Operator Menu F0016 Master Password left at ATM will not go into service with the default master default password. The master password must be changed from default. 1700w™ (Rev 1) © Hantle 2010...
  • Page 87 Operator Manual APPENDIX B: CLEARING NVRAM To clear NVRAM on the Hantle 1700w™, begin by entering the Operator Function Menu using the Master Password. Next enter the Customer Setup Menu. Press the lowest button on the right side of the LCD panel. This will give you access to the CLEAR NVRAM Menu.

  • Page 88: Tdes Master Key Installation

    Hardware Specification: Hantle 1700w™ with PCI EPP (Encrypted Pin Pad) Installation Procedure: To access the Key Management menu from Host Setup, you’ll need to enter the Secure Mode Password (parts 1 and 2).
  • Page 89 ID automatically. In cases where the processor provides a serial number that is less than 10 digits, zeros must be added at the beginning of the number to equal 10 digits. 1700w™ (Rev 1) © Hantle 2010...
  • Page 90 (A = #, B = *) This would tell the second technician that they need to enter their key as Part B on index 12. Part1 = Part A / Part2 = Part B 1700w™ (Rev 1) © Hantle 2010...
  • Page 91 The next step is to enter the master key itself. If you are using TDES, you’ll need to enter the left portion first. After entering the key, you’ll be prompted to enter it a second time for verification. 1700w™ (Rev 1) © Hantle 2010...
  • Page 92 The 16 digit alpha-numeric key is entered using the pin-pad only. Letters are entered by using the arrow and function keys. Use the pin-pad layout below. EPP (Encrypted Pin Pad) Master Key Alpha-Numeric Key Layout 1700w™ (Rev 1) © Hantle 2010...
  • Page 93 Compare the check digit against the number located at the top of the key component. This represents a check digit for the combined keys. There is not a check digit shown for left and right portions individually. 1700w™ (Rev 1) © Hantle 2010...
  • Page 94 At this point, the master key is successfully entered. If all other parameters have been entered properly, power off the ATM and power on to connect to host and initialize the keys. 1700w™ (Rev 1) © Hantle 2010...
  • Page 95 Operator Manual APPENDIX D: Graphics Installation Advertisement screens can be loaded to the Hantle 1700w™ machine either using a SDRAM card (at the ATM) or by using TranRMS monitoring software (to load remotely). Please see below for basic file format specifications and instructions for use with a SDRAM card.
  • Page 96 Save the blank document as “update.txt” in the SD card. c. Once it’s saved rename the file to “update.acu”. once renamed, the icon changes After the “update.acu” file has been created, copy it to the root folder of the SD card. 1700w™ (Rev 1) © Hantle 2010...
  • Page 97 6. Once your graphic files are copied, insert the SD card into the SD card slot on the mainboard located behind the LCD. 7. Power off, then power on the 1700w™ with the power supply switch. 8. When the ATM is fully initialized then remove the SD card.
  • Page 98 APPENDIX E: CDU Maintenance Dispenser Sensor Cleaning Instructions The Hantle MCDU (and TCDU) dispensers contain several optical sensors used to count and measure notes as well as time note delivery. Through normal use, dust can collect on the sending side of the sensor pairs, causing the readings to skew which can cause C00xx errors.
  • Page 99 Reject Bin. These can be reached by the lid of the dispenser and reach inserting a cotton swab through the between the belts. Be careful to not front bracket. bump the top sensor boards. 1700w™ (Rev 1) © Hantle 2010...
  • Page 100 Appendix E: Preventative Maintenance CDU Operator Manual MCDU Sensor Locations Rear There is a sensor located on the lower rear portion of the dispenser. 1700w™ (Rev 1) © Hantle 2010...
  • Page 101 The TCDU or 800 note fixed cassette has sensors located in the front of the dispenser (visable when you open the vault door) These lower sensors are hard to see in this picture, they are just behind the metal plate containing the double-detect module. 1700w™ (Rev 1) © Hantle 2010...

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