Troubleshooting - Kodak Tablet 7 Quick Start Manual

Troubleshooting

If your device is frozen
Press the ON/OFF button for 10 seconds or use the reset button. To use the reset button, press the
"pinhole reset" button by using a sharp object such as a toothpick.
If your device doesn't turn on:
1. Charge your device.
2. Press the ON/OFF button for 10 seconds or use the reset button. To use the reset button, press the
"pinhole reset" button by using a sharp object such as a toothpick.
My tablet cannot connect to a network or "No service" is displayed
Try connecting in another location. Verify the network coverage with your operator.
Unable to make outgoing calls
Make sure your tablet is connected to a network, and the network is not overloaded or unavailable.
Unable to receive incoming calls
Make sure your tablet is switched on and connected to a network (check for overloaded or unavail-
able network).
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal Unblocking Key).
If your WIFI reception is too low
Make sure you are not far from the WIFI hotspot.
Update the firmware of the device: http://http://Kodaktablets.eu/.
Reset and redefine your connection parameters.
Contact your WIFI connection provider.
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