Table of Contents Table of Contents General EC Declaration of Conformity for electric appliances EC Declaration of Conformity for gas appliances Environmental protection Identifying your combi steamer Structure of customer documentation Essential reading relating to safety About this user manual Design and function The functions of the combi steamer Design and function of the combi steamer...
Page 4
Table of Contents Cleaning procedures Basic principles for cleaning the combi steamer 5.1.1 Cleaning methods 5.1.2 Cleaning instructions 5.1.3 Cleaning agents 5.1.4 Preparing the cleaning agents Operating principles and instructions for cleaning 5.2.1 Safe working when cleaning 5.2.2 How to perform fully automatic oven cleaning using connected canisters 5.2.3 How to perform fully automatic oven cleaning using single-measure dispensing 5.2.4...
1.1 EC Declaration of Conformity for electric appliances Manufacturer Convotherm Elektrogeräte GmbH, Ovens & Advanced Cooking EMEA, Manitowoc Foodservice, Tal‐ straße 35, 82436 Eglfing, Germany Validity of Declaration of Conformity This Declaration of Conformity applies to the following electric appliance models: C4 6.10 ES...
Page 6
1 General Eglfing, 20.04.2016 pp Lutz Isenhardt Ralf Klein pp Gisela Rosenkranz Director Global Product Compliance Managing Director & Vice President Manager Engineering / Technical Convotherm Documentation User manual...
1 General 1.2 EC Declaration of Conformity for gas appliances Manufacturer Convotherm Elektrogeräte GmbH, Ovens & Advanced Cooking EMEA, Manitowoc Foodservice, Tal‐ straße 35, 82436 Eglfing, Germany Validity of Declaration of Conformity This Declaration of Conformity applies to the following types of gas appliances: C4 6.10 GS...
1 General Eglfing, 20.04.2016 pp Lutz Isenhardt Ralf Klein pp Gisela Rosenkranz Director Global Product Compliance Managing Director & Vice President Manager Engineering / Technical Convotherm Documentation 1.3 Environmental protection Statement of principles Our customers' expectations, the legal regulations and standards and our company's own reputation set the quality and service for all our products.
Layout and structure of the type plate on electric appliances Item Name Name of appliance Combi Steamer Trade name Element Meaning Convotherm 4 appliance series easyTouch controls easyDial controls numbers xx.yy Appliance size Electric appliance with boiler Electric appliance with water injec‐ tion for appliances with an NSK certifi‐...
Page 10
Layout and structure of the type plate on gas appliances Type plate Additional plate Name Name of appliance Combi Steamer Trade name Element Meaning Convotherm 4 appli‐ ance series easyTouch controls easyDial controls numbers Appliance size xx.yy Gas appliance with boiler...
1 General 1.5 Structure of customer documentation Contents of customer documentation The customer documentation for the combi steamer includes the following documents: Installation manual ■ User manual (this document) ■ easyTouch operating instructions (extract from the on-screen Help) ■ On-screen Help integrated in easyTouch (full instructions on how to use the software) ■...
1 General 1.6 Essential reading relating to safety Safety information in the customer documentation Safety information relating to the combi steamer appears only in the installation manual and the user manual. The installation manual contains the safety information for the tasks covered by the manual and which are performed when moving, setting up and installing the appliance and when putting the appliance into service and removing the appliance from service.
1 General 1.7 About this user manual Purpose This user manual is intended for all people who work with the combi steamer, and provides them with the necessary information for carrying out operating tasks, cleaning jobs and minor servicing work properly and safely. Who should read this manual Name of target group Tasks...
Page 14
1 General Chapter/section Purpose Target group Cleaning procedures Explains the principles of the cleaning methods User ■ Contains the cleaning instructions ■ Describes the cleaning agents and how to prepare them ■ for use Contains the instructions for working procedures during ■...
2 Design and function 2 Design and function Purpose of this chapter This chapter describes the design and construction of the combi steamer and explains its functions. 2.1 The functions of the combi steamer The cooking operating modes In your combi steamer you can cook a range of food. The combi steamer can work in the following operating modes to achieve this: Steam ■...
Page 16
2 Design and function Oven cleaning for an easyDial appliance There are two cleaning systems available for oven cleaning: ConvoClean fully automatic oven cleaning: ■ eight cleaning profiles can be selected for different levels of soiling, some including steam disin‐ ■...
2 Design and function 2.2 Design and function of the combi steamer Components and function (electrical table-top units) The following illustration shows a size 6.10 combi steamer as an example of all electric table-top units: Item Name Function Ventilation port External air intake for removing the moisture removal from the ■...
Page 18
2 Design and function Components and function (gas table-top units) The following illustration shows a size 6.10 combi steamer as an example of all gas table-top units: Item Name Function Ventilation port External air intake for removing the moisture removal from the ■...
Page 19
2 Design and function Components and function of the special security mechanism (prison model only) The following illustration shows the optional special security mechanism for a size 6.10 gas combi steamer as an example of all appliance sizes: Item Name Function Lockable cover to the op‐...
2 Design and function 2.3 Layout and function of the operating panel Layout and elements of the easyTouch operating panel Item Name Function Appliance Switches the combi steamer on and off ON/OFF switch Full Central controls for appliance touchscreen Appliance operated by touching icons ■...
3 For your safety 3 For your safety Purpose of this chapter This chapter provides you with all the information you need in order to use the combi steamer safely without putting yourself or others at risk. This is a particularly important chapter that you should read through carefully. 3.1 ...
3 For your safety 3.2 Intended use of your combi steamer Intended use The combi steamer is designed and built solely for cooking different foodstuffs in standard-sized ■ food containers (e.g. Gastronorm containers, standard baking trays). Steam, convection and com‐ bi-steam (non-pressurized superheated steam) are used for this purpose.
3 For your safety 3.3 Warning signs on the combi steamer Fixed platform A fixed platform for the combi steamer is a permanently fixed worktable or stand. These platforms are not intended to be mobile and so are not equipped with features that would help to move them. Mobile platform A mobile platform for the combi steamer is, for example, a wheeled worktable or a stand on castors or stacking kit on castors.
Page 24
3 For your safety Area Warning sign Description Warning of hazard from hot food, hot food containers and hot liquids 2 and 3 3 does not There is a risk of burns from hot food and hot food containers if con‐ apply to tainers tip out of the shelf levels or food spills from containers that are Convo-...
3 For your safety 3.4 Summary of hazards General rules for dealing with hazards and safety precautions The combi steamer is designed to protect the user from all hazards that can reasonably be avoided by design measures. The actual purpose of the combi steamer, however, means that there are still residual risks; you must therefore take precautions to avoid them.
Page 26
3 For your safety Hot liquids Foodstuffs are cooked in the combi steamer. These foodstuffs may also be liquid, or liquefy during cooking. This poses: A risk of scalding from hot liquids, which may be spilled if not dealt with properly ■...
3 For your safety 3.5 Hazards and safety precautions during operation Safety hazard: heat - hot surfaces Danger Where or in what situations does the Preventive action hazard arise? A risk of burns from hot Outside of appliance door Do not touch surfaces for any length surfaces of time Inside the entire cooking chamber,...
Page 28
3 For your safety Safety hazard: heat - hot liquid Danger Where or in what situations does the Preventive action hazard arise? Risk of scalding from Inside the chamber Only use containers with suitable ■ hot liquid GN dimensions Outside the appliance ■...
Page 29
3 For your safety Safety hazard: heat - hot food and hot food containers Danger Where or in what situations does the Preventive action hazard arise? Risk of burns from hot In the cooking chamber and outside Only use food containers (baking food and hot food con‐...
Page 30
3 For your safety Safety hazard: heat - miscellaneous Danger Where or in what situations does the Preventive action hazard arise? Risk of fire from heat If flammable materials, gases or liq‐ Do not store flammable materials, given off by the appli‐ uids are stored near or on the appli‐...
Page 31
3 For your safety Safety hazard: moving appliances supported on a wheeled platform Danger Where or in what situations does the Preventive action hazard arise? Risk of crushing to mul‐ While appliances are being moved Only move appliances forward for ■...
Page 32
3 For your safety Safety hazard: gas Danger Where or in what situations does the Preventive action hazard arise? Explosion hazard from If the appliance is moved Never move appliance during use For appliances on a wheeled plat‐ form and with a flexible connection pipe: Only move appliances forward for ■...
3 For your safety 3.6 Hazards and safety precautions during cleaning Safety hazard: cleaning agent Danger Where or in what situations does the Preventive action hazard arise? Risk of chemical burns During fully automatic cleaning: In Do not open the appliance door ■...
Page 34
3 For your safety Safety hazard: heat Danger Where or in what situations does the Preventive action hazard arise? A risk of burns from hot Outside of appliance door Wait until the cooking chamber ■ surfaces has cooled to below 60 °C before Inside the entire cooking chamber, ■...
Page 35
3 For your safety Safety hazard: moving appliances supported on a wheeled platform Danger Where or in what situations does the Preventive action hazard arise? All specified hazards While appliances are being moved Before moving appliances with a ■ on a wheeled platform fixed wastewater connection, dis‐...
Page 36
3 For your safety Safety hazard: electricity Danger Where or in what situations does the Preventive action hazard arise? Risk of electric shock If the appliance comes into contact Do not wash down the outer case ■ caused by a short-cir‐ with water with water cuit...
3 For your safety 3.7 Hazards and safety precautions during servicing Safety hazard: heat Danger Where or in what situations does the Preventive action hazard arise? A risk of burns from hot Outside of appliance door Wait until the cooking chamber ■...
3 For your safety 3.8 Safety devices Meaning The combi steamer has a number of safety devices to protect the user from hazards. It is absolutely essential that all safety devices are fitted and in working order when operating the combi steamer Position and function (table-top units) The following illustration shows a size 6.10 electric combi steamer as an example of all table-top units: Item...
Page 39
3 For your safety Item Safety device Function Check Venting position of ap‐ Prevents scalding of user's When appliance is cool, check pliance door face and hands from escaping door positions as described in steam 'Opening and closing the ap‐ pliance door safely' on page Safety thermostat Switches off the appliance if...
3 For your safety 3.9 Requirements to be met by personnel, working positions Requirements to be met by operating personnel The table shows the skills required to perform the specified roles. One person may perform more than one role depending on need and organization of work, provided this person has the skills required for the role concerned.
3 For your safety 3.10 Personal protective equipment Operation and servicing Activity Materials used Personal protective equipment Loading / removing food None Work wear as specified in country-specific stand‐ ards and directives (BGR 111 in Germany) for kitchen work, in particular: Protective clothing ■...
4 Cooking procedures 4 Cooking procedures Purpose of this chapter This chapter shows you the correct way to place food in the combi steamer. It shows you how to oper‐ ate the combi steamer for cooking and what procedures to follow for cooking and regenerating. The 'Operating principles and instructions for cooking' is a step-by-step guide to the cooking and re‐...
Page 43
4 Cooking procedures 600 x 400 baking tray in L-rails (bakery model) Rules for handling The baking tray must be inserted on the arm of ■ each L-rail (1) as far as it will go. The baking tray must be inserted on the L-rails ■...
4 Cooking procedures 4.1.2 Placing food containers in appliances of size X.20 GN containers/baking tray sizes 2/1, 1/1; shelf grill; in U-rails (standard design) Rules for handling The containers or the shelf grill must be inser‐ ■ ted as far as they will go BETWEEN the two arms of each U-rail (1).
4 Cooking procedures 4.1.3 Loading capacity for the combi steamer Maximum load for cooking 6.10 6.20 10.10 10.20 Applies to GN containers and for standard-sized baking trays Maximum load per appliance [kg] Maximum load per shelf [kg] Maximum load for regenerating 6.10 6.20 10.10 10.20...
Page 46
4 Cooking procedures Maximum number of food containers when smoking food C4 ES / EB 6.10 6.20 10.10 10.20 GN 1/1 rack, shelf spacing 68 mm Number of GN containers / baking trays [Qty] Number of GN containers / baking trays when shelf spacing [Qty] fully utilized GN 2/1 rack, shelf spacing 68 mm...
4 Cooking procedures 4.2 Operating principles and instructions for cooking 4.2.1 Working safely with the appliance Your safety and the safety of your staff Before your personnel start working with the combi steamer for the first time, familiarize yourself with the information contained in the chapter 'For your safety' on page 21 and make relevant safety ar‐ rangements.
Page 48
4 Cooking procedures Additional rules for safe operation of table-top units on a mobile platform To avoid hazards, the following rules must be observed when operating appliances positioned on a wheeled platform: The retaining device for restricting the range of movement of the assembly (platform plus appli‐ ■...
Page 49
4 Cooking procedures Escaping gas Risk of explosion from escaping gas Escaping gas can ignite and cause an explosion. Never move the appliance during use For appliances on a wheeled platform with flexible supply pipe, in order to secure the appliance in place, make sure that the retaining device which restricts the range of movement of the platform plus appliance is connected.
4 Cooking procedures 4.2.2 Turning the combi steamer on and off For your safety when using the combi steamer Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 47, and follow the instructions given there. Switching on the combi steamer Switch on the combi steamer.
4 Cooking procedures 4.2.3 How to cook For your safety when using the combi steamer Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 47, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 52
4 Cooking procedures Open the appliance door. Place the prepared food in the combi steamer. Close the appliance door again. Start the cooking operation. Wait for the cooking operation to finish. An audible signal is given when the cooking operation is finished.
4 Cooking procedures 4.2.4 How to smoke For your safety when using the combi steamer Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 47, and follow the instructions given there. Opening the appliance door Risk of burns from ignition of smoker material and smoke gas;...
Page 54
4 Cooking procedures Insert the prepared smoker drawer. Place the prepared food in the combi steamer. The lowest shelf level must remain empty because of the smoker drawer. Close the appliance door again. Start the smoker process. Wait for the smoker process to finish. An audible signal is given when the smoking process is finished.
Page 55
4 Cooking procedures Place the prepared food in the combi steamer. The lowest shelf level must remain empty because the smoker drawer will be inserted later. Close the appliance door again. Start the cooking operation. Wait for the cooking operation to finish. A signal beeps once the cooking steps prior to smoking have finished.
Page 56
4 Cooking procedures Remove the smoker drawer. Close the appliance door again. User manual...
4 Cooking procedures 4.3 Specific Cooking Instructions 4.3.1 Working safely with the appliance Your safety and the safety of your staff Before your personnel start working with the combi steamer for the first time, familiarize yourself with the information contained in the chapter 'For your safety' on page 21 and make relevant safety ar‐ rangements.
Page 58
4 Cooking procedures Damp kitchen floor Risk of slipping from escaping condensate Condensate that drips onto the floor when the appliance door is opened can cause the user to slip in front of the appliance. Always keep the floor dry around the appliance Escaping gas Risk of explosion from escaping gas Escaping gas can ignite and cause an explosion.
4 Cooking procedures 4.3.2 Opening and closing the appliance door safely For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Requirements Make sure that the appliance is secured against slipping if placed on a work surface.
Page 60
4 Cooking procedures Closing the appliance door safely For appliances with a right-hinged door: Close the appliance door with a gentle slam. ■ For the marine model: Use a little force to push the appliance door against the resistance of the door holder.
4 Cooking procedures 4.3.3 Loading and removing food For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Hot liquids Risk of scalding from hot liquids Spilling liquid foods can result in scalds to face and hands.
Page 62
4 Cooking procedures Placing food in the combi steamer (standard model, fitted with racks) Open the appliance door. Place the food onto the required shelf levels. Start from the bottom. ■ Always slide in containers, baking trays or shelf grills as ■...
Page 63
4 Cooking procedures Place the food onto the required shelf levels. Start from the bottom. ■ Always slide in containers, baking trays or shelf grills as ■ far as they will go. Check that you have inserted the containers, baking trays and shelf grills correctly, as specified in 'Placing food con‐...
Page 64
4 Cooking procedures Hold the food horizontally when removing it. Re-close the shelf retaining bar When using U-rails: By lifting the bar then pivoting it through 180° to the right before letting it drop back into place. When using L-rails: By lifting the bar then pushing it to the right as far as it will go before letting it drop back into place.
4 Cooking procedures 4.3.4 Placing food in the mobile shelf rack / plate rack (does not apply to ConvoSmoke) For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there.
Page 66
4 Cooking procedures Placing food in the mobile shelf rack Push the mobile shelf rack from behind onto the transport trolley, guiding the wheel axles to run under the lip of the transport trolley as you do so. Engage the transport securing mechanism. Lift up and rotate to the right the shelf-securing bar on the rear of the mobile shelf rack.
Page 67
4 Cooking procedures Load mobile shelf rack with food. Start from the bottom. ■ Always slide in containers, baking trays or shelf grills as ■ far as they will go against the other shelf-securing bar. Check that you have inserted the containers, baking trays and shelf grills correctly, as specified in 'Placing food con‐...
Page 68
4 Cooking procedures Placing food in the plate rack Position the plate rack on the transport trolley in the same way as for the mobile shelf rack, and engage the trans‐ port securing mechanism, see 'Placing food in the mobile shelf rack' on page 66.
4 Cooking procedures 4.3.5 Removing food from the mobile shelf rack / plate rack (does not apply to ConvoSmoke) For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there.
Page 70
4 Cooking procedures Removing food from the mobile shelf rack (standard model) Lift up and rotate to the right the shelf-securing bar on the rear of the mobile shelf rack. Hold the food horizontally when removing it. Removing food from the bakery mobile shelf rack for appliances of size 6.10 and 10.10. Hold the food horizontally when removing it.
4 Cooking procedures 4.3.6 Fitting the roll-in frame for the mobile shelf rack / plate rack (does not apply to ConvoSmoke) For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there.
Page 72
4 Cooking procedures Fitting the roll-in frame for the mobile shelf rack / plate rack Fix the roll-in frame in the cooking chamber by locating the holes in the base struts of the frame over the pins on the appliance floor. Slide the core temperature probe into the spiral holder on the right-hand side of the roll-in frame.
4 Cooking procedures 4.3.7 Taking food in and out using the transport trolley (does not apply to ConvoSmoke) For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there.
Page 74
4 Cooking procedures Loading food using the transport trolley Release the parking brake on the transport trolley and wheel the transport trolley in front of the combi steamer. Fix the transport trolley onto the combi steamer. Push back the knob under the transport trolley handle ■...
Page 75
4 Cooking procedures Slide the mobile shelf rack / plate rack from the transport trolley into the cooking chamber. Release the parking brake on the transport trolley. Detach the transport trolley from the mouth of the cook‐ ing chamber and move the transport trolley away. Close the appliance door.
Page 76
4 Cooking procedures Taking food out using the transport trolley Open the appliance door and wheel the transport trolley in front of the combi steamer. Fix the transport trolley onto the combi steamer. Push back the knob under the transport trolley handle ■...
Page 77
4 Cooking procedures Engage the transport securing mechanism. Release the parking brake on the transport trolley. Detach the transport trolley from the mouth of the cooking chamber and move the transport trolley away. WARNING Risk of scalding from hot liquids During movement, cover containers or plates holding ■...
4 Cooking procedures 4.3.8 Putting away and retrieving the core temperature probe For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
4 Cooking procedures 4.3.9 Using the external core temperature probe or sous-vide sensor For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 80
4 Cooking procedures Open the appliance door. Insert the core temperature probe or sous-vide sensor in the food. Close the appliance door. Make sure you feed the sensor cable through a suitable point in the door: the cable must not be fed into the cook‐ ing chamber in the area around door-handle closing mechanism;...
4 Cooking procedures 4.3.10 Using a USB stick For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Purpose of the USB cover The USB cover protects the USB port so that no water vapour can get into the control electronics dur‐...
4 Cooking procedures 4.3.11 Inserting and removing racks For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Hot surfaces Risk of burns from high temperatures on interior and exterior parts of the appliance You may get burnt if you touch any of the interior parts of the cooking chamber, the inside of the...
Page 83
4 Cooking procedures Removing the rack (standard model) Lift up (1) the rack and pivot it (2) into the cooking cham‐ ber. Release the top rear clip on the rack. Push (1) the rack upwards and detach (2) it. User manual...
Page 84
4 Cooking procedures Fitting the rack (standard model) To fit the two racks, follow the steps for removing the racks in the reverse order. Check that the top rear clip on each rack has been fixed in place so that the racks are attached properly. To check that you have fitted both racks correctly, insert ■...
Page 85
4 Cooking procedures Removing the rack (bakery model) Lift up (1) the rack slightly. Pivot it forwards slightly (2) towards the appliance door and slightly inwards (3) into the cooking chamber in order to release the rack from the pins at the bottom of the cooking chamber.
4 Cooking procedures 4.3.12 Filling, inserting and removing the smoker drawer (only applies to ConvoSmoke) For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 57, and follow the instructions given there. Inflowing air Risk of burns or fire from flying sparks Air flowing onto the hot smoker material can result in flying sparks.
Page 87
4 Cooking procedures Filling the smoker drawer To fill the smoker drawer, place up to eight smoker pucks on the smoker grille in the smoker drawer. Slide the lid from the rear onto the smoker drawer as far as it will go. Make sure you guide the lip on the case in the folded edge of the lid.
Page 88
4 Cooking procedures Removing the smoker drawer Fit the handle on the smoker drawer and pull the smoker drawer down from the smoker heater. Leave the smoker drawer to cool down completely out‐ side the cooking chamber in a fireproof location sheltered from the wind.
5 Cleaning procedures 5 Cleaning procedures Purpose of this chapter This chapter summarizes the cleaning methods, the cleaning agents and how to handle them, and the cleaning instructions. It explains how to handle the combi steamer for cleaning and the correct proce‐ dure to follow during cleaning.
Page 90
5 Cleaning procedures Cleaning methods Description Criteria for use Fully automatic oven A fully automatic process in which Daily cleaning after all cooking op‐ ■ ■ cleaning using single- the temperature, program length, erations are finished for the day measure dispensing use of cleaning agents and rinsing Before putting the combi steamer ■...
5 Cleaning procedures 5.1.2 Cleaning instructions Overview The following illustration shows a size 6.10 gas combi steamer as an example of all table-top units: Item Name Appliance case exterior Cooking chamber Hygienic plug-in gasket Double glass door Appliance door Door drip tray Oven drain with filter Appliance drip tray Fan grille...
Page 92
5 Cleaning procedures What must be cleaned? Procedure Cleaning agents Check the cooking chamber dai‐ By hand: ConvoCare ■ ly for signs of a white deposit or Spray on cleaner when ■ dark discolouration oven is cold Leave to work for 10 mi‐ Clean only when needed ■...
5 Cleaning procedures 5.1.3 Cleaning agents Cleaning agents Use solely the cleaning agents specified here to clean the combi steamer and its accessories. Product Container ConvoClean new Oven cleaning Spray bottle for light soiling By hand ■ Not intended for cleaning con‐ Semi-automatic ■...
5 Cleaning procedures 5.1.4 Preparing the cleaning agents Preparing the cleaning agents Preparation form Handling / Usage Cleaning agents Spray bottle Never leave the spray bottle unused under ConvoClean new ■ ■ pressure for prolonged periods. Open the pump ConvoClean forte ■...
5 Cleaning procedures 5.2 Operating principles and instructions for cleaning 5.2.1 Safe working when cleaning Your safety and the safety of your staff Before your personnel start working with the combi steamer for the first time, familiarize yourself with the information contained in the chapter 'For your safety' on page 21 and make relevant safety ar‐ rangements.
Page 96
5 Cleaning procedures Spraying down the appliance with water Risk of electric shock from live parts Water on the exterior of the appliance can cause a short-circuit, which may result in electric shock on touching the appliance. Do not spray the exterior of the appliance with water. Always keep the USB cover closed during cleaning.
Page 97
5 Cleaning procedures Contamination with cleaning agents Risk of food contamination from cleaning agent or rinse aid The ConvoClean new and ConvoClean forte cleaning agents and the ConvoCare rinse aid (whether in cleaning-fluid canisters or in single-measure dispensing bottles) will contaminate food through direct contact or indirect contact from evaporation.
5 Cleaning procedures 5.2.2 How to perform fully automatic oven cleaning using connected canisters For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 99
5 Cleaning procedures Open the appliance door and check the cleaning result. ■ The cooking chamber should look clean and not smell of leftover food or cleaning agents. Check the cooking chamber for any foreign matter that ■ may have entered with the rinse water. Remove any foreign matter.
5 Cleaning procedures 5.2.3 How to perform fully automatic oven cleaning using single-measure dispensing For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 101
5 Cleaning procedures Close the appliance door. Wait for the wash cycle to finish (about 30 to 60 minutes depending on the cleaning profile). For easyTouch controls, selecting the 'Express' cleaning program length will skip steps 8 to 12 of these instructions. An audible signal is given when the wash cycle is finish‐...
5 Cleaning procedures 5.2.4 How to perform semi-automatic oven cleaning (racks) For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 103
5 Cleaning procedures Clip the suction panel and rack back into place. Close the appliance door. Wait for the wash cycle to finish (about 10 minutes). An audible signal is given when the wash cycle is finish‐ You are prompted to rinse off the cooking chamber. Open the appliance door.
5 Cleaning procedures 5.2.5 How to perform semi-automatic oven cleaning (mobile shelf rack / plate rack; does not apply to ConvoSmoke) For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there.
Page 105
5 Cleaning procedures Hinge out the suction panel into the cooking chamber. Use the spray bottle to spray cleaning agent around the cooking chamber, the suction panel and the area behind the suction panel, and the oven drain. Secure the suction panel back in place. Fit the roll-in frame and slide back in the mobile shelf rack / plate rack.
Page 106
5 Cleaning procedures Use the hand shower to rinse out thoroughly the cooking chamber, the suction panel and the area behind it, and the oven drain. WARNING Risk of food contamination from cleaning agent or rinse aid resulting from inadequate rinsing If the appliance does not have a hand shower, use an ■...
5 Cleaning procedures 5.2.6 How to clean the cooking chamber without using cleaning agents For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
5 Cleaning procedures 5.2.7 How to perform oven cleaning using only rinse aid with the ConvoCare cleaning profile (only available with easyTouch) For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there.
Page 109
5 Cleaning procedures Open the appliance door. Add the rinse aid from the single-measure dispensing bot‐ tles to the cooking chamber. If necessary for this procedure, pull the mobile shelf rack / plate rack out of the cooking chamber and then push it back into the cooking chamber after adding the rinse aid.
5 Cleaning procedures 5.2.8 How to clean the double glass door For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
5 Cleaning procedures 5.2.9 How to clean the cooking chamber behind the suction panel For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
5 Cleaning procedures 5.2.10 How to perform intensive cleaning of the hygienic plug-in gasket For your safety when cleaning Before starting cleaning work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when cleaning' on page 95, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
5 Cleaning procedures 5.3 Specific Cleaning Instructions 5.3.1 Working safely with the appliance Your safety and the safety of your staff Before your personnel start working with the combi steamer for the first time, familiarize yourself with the information contained in the chapter 'For your safety' on page 21 and make relevant safety ar‐ rangements.
5 Cleaning procedures 5.3.2 Replacing the rinse aid canister For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Materials required One empty canister (10 litres) for the ConvoCare rinse aid ■...
Page 115
5 Cleaning procedures Place ready the new canister (1) filled with rinse aid. ■ Feed the (green) supply tube plus suction nozzle (2) in‐ ■ to the full canister (1) and screw it on. Make sure that there are no kinks in the tube and that ■...
5 Cleaning procedures 5.3.3 Replacing the cleaning agent canister For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Materials required ConvoClean new or ConvoClean forte replacement canister ■...
Page 117
5 Cleaning procedures Place ready the new canister (1) filled with cleaning ■ agent. Feed the (red) supply tube plus suction nozzle (2) into ■ the full canister (1) and screw it on. Make sure that there are no kinks in the tube and that ■...
5 Cleaning procedures 5.3.4 Adding cleaning agent from single-measure dispensing bottles to the cooking chamber For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 119
5 Cleaning procedures Leave the bottle sitting upright on the spike for about 10 ■ seconds so that the liquid drains out completely. Look to check that the fluid has drained out completely. ■ The single-measure dispensing bottle is made of a transparent material so that you can see how much fluid is left inside.
5 Cleaning procedures 5.3.5 Releasing and securing the suction panel For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
Page 121
5 Cleaning procedures Securing the suction panel To secure the suction panel, follow the steps in the re‐ verse order that you performed to release it. Make sure that the top and bottom fasteners are secured in place. User manual...
5 Cleaning procedures 5.3.6 Removing and fitting the hygienic plug-in gasket For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
5 Cleaning procedures 5.3.7 Releasing and securing the interior glass door. For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Prior knowledge required You need to know these operations: Opening and closing the appliance door safely...
5 Cleaning procedures 5.3.8 Emptying and cleaning the grease collecting canister (only applies to ConvoGrill) For your safety when using the appliance Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' on page 113, and follow the instructions given there. Dealing with extracted grease/used grease Used oil and used grease must be disposed of in accordance with national laws and regulations ■...
Part number of your appliance (see 'Identifying your combi steamer' on page 9) ■ Serial number of your appliance (see 'Identifying your combi steamer' on page 9) ■ Contact data Convotherm Elektrogeräte GmbH Ovens & Advanced Cooking EMEA, Manitowoc Foodservice Talstraße 35 82436 Eglfing Germany Reception Phone (head office)
6 Servicing procedures 6.1.2 Servicing schedule Rules for servicing the appliance The combi steamer must be serviced regularly to ensure it can operate safely and reliably. Servicing includes maintenance tasks that can be performed by the user as well as maintenance work that must be carried out by a qualified Service Engineer from an approved customer service office.
6 Servicing procedures 6.2 Troubleshooting 6.2.1 Error codes Errors and required responses The following table lists the errors that you may be able to resolve yourself. If the combi steamer con‐ tinues to display the error after you have tried to resolve it, please contact customer service. Always contact customer service for help if any error messages appear that are not listed here.
6 Servicing procedures 6.2.2 Emergency mode Operating the combi steamer in emergency mode Your combi steamer has an emergency mode that lets you continue to use it when it has a fault that cannot be resolved quickly. This gives you continued but limited use of the appliance even though it has a fault. Always notify your customer service office however.
Page 129
6 Servicing procedures Error Functions available in emergency mode Limitations / Action Convection No preheating of boil‐ E05.2.x ■ ■ Delta-T cooking Convection ■ Cleaning not possible Cook&Hold Convection ■ ■ Smoker ■ Crisp&Tasty ■ ecoCooking Convection ■ All functions Steam at exactly 100 °C Longer cooking time E21.1...
Page 130
6 Servicing procedures Error Functions available in emergency mode Limitations / Action Convection Cleaning not possible E28.2.1 ■ E28.2.3 Delta-T cooking Convection ■ Cook&Hold Convection ■ Smoker ■ Crisp&Tasty ■ ecoCooking Convection ■ All functions, EXCEPT: Only affects the clean‐ E30.1 ■...
6 Servicing procedures 6.2.3 Problems during use Problems with the food being cooked Problem Possible cause Required response Uneven browning Suction panel not closed correct‐ 'Releasing and securing the suction panel' on page 120 Cooking chamber not preheated Preheat the cooking chamber Oven temperature too high Select a lower oven temperature and extend the cooking time...
Page 132
6 Servicing procedures Problems with cleaning Problem Possible cause Required response Black marks in the cooking Incorrect cleaning agent Use ConvoClean forte for fully ■ chamber automatic oven cleaning using connected canisters Use ConvoClean forte S for ■ fully automatic oven cleaning using single-measure dis‐...
6 Servicing procedures 6.3 Servicing tasks 6.3.1 Safe working when servicing the appliance Your safety and the safety of your staff Before your personnel start working with the combi steamer for the first time, familiarize yourself with the information contained in the chapter 'For your safety' on page 21 and make relevant safety ar‐ rangements.
Page 134
6 Servicing procedures Hot surfaces Risk of burns from high temperatures on interior and exterior parts of the appliance You may get burnt if you touch any of the interior parts of the cooking chamber, the inside of the appliance door or any parts that are or were inside the oven during cooking mode. In addition, touching the air vent and exhaust outlet can result in burns.
6 Servicing procedures 6.3.2 Replacing the hygienic plug-in gasket For your safety when performing servicing work Before starting servicing work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when servicing the appliance' on page 133, and follow the instruc‐ tions given there.
6 Servicing procedures 6.3.3 Replacing the halogen lamp for the oven light For your safety when performing servicing work Before starting servicing work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Safe working when servicing the appliance' on page 133, and follow the instruc‐ tions given there.
Page 137
6 Servicing procedures Removing the halogen lamp Use the socket wrench to remove the four hex bolts on the oven light. The special construction means that the assembly of screws, trim, glass panel and gasket including mount re‐ mains in one piece when the screws are undone. Take the complete assembly off the cooking-chamber wall .
Need help?
Do you have a question about the Convotherm 4 and is the answer not in the manual?
Questions and answers