Troubleshooting - Ecotech Marine QuietDrive User Manual

Troubleshooting

Error Codes
Flashing Red LED
• Issue: Pump disconnect error
• Resolution: See section 6.0 of the full ES manual: Pump Disconnect Error Protection
Available at ecotechmarine.com/downloads
Flashing Red/Orange LED
• Issue: A component in the motor has gone bad
• Resolution: If you are under warranty, contact EcoTech Marine for a
replacement motor. If you are outside warranty, visit the parts store at
www.ecotechmarine.com to purchase a new motor.
Flashing Red/Yellow LED
• Issue: The pump has over heated
• Resolution: Clean the wetside and check that there are no obstructions
blocking the rotation of the wetside or dryside. If the problem persists,
contact EcoTech Marine to speak with a service representative.
Flashing Red/Green LED
• Issue: Stall error
• Resolution: Completely disassemble and clean the wetside then check that
there are no obstructions blocking the rotation of the wetside or dryside.
If the problem persists, contact EcoTech Marine to speak with a service
representative.
Flashing Red/White LED
• Issue: Wireless upgrade error
• Resolution: Re-attempt the upgrade process until it completes successfully.
Alternatively, you can use a normally functioning pump to re-flash the pump
with the red/white error code. If none of this works, contact EcoTech Marine
to speak with a service representative.
Solid Red LED
• Issue: Upgrade Error
• Resolution: Re-attempt the upgrade process until it completes successfully.
Alternatively, you can use a normally functioning pump to re-flash the pump
with the red/white error code. If none of this works, contact EcoTech Marine
to speak with a service representative.
Very fast flashing red, no LED at all when
powered up, or multiple random colors
• Issue: All of the earlier codes represent actual error codes programmed into
the driver. The error above however, reflects that some damage to the pump
has occurred preventing it from functioning properly.
• Resolution: contact EcoTech Marine to speak with a service representative.
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