Master Spas Trainer 12 Owner's Manual
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Master Spas Trainer 12 Owner's Manual

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WATER TO THE EXTREME
by Master Spas
W A T E R T O T H E E X T R E M E
swimming l fitness l therapy l family fun l premium line of jetted swim spas
OWNER'S MANUAL

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  • Page 1 WATER TO THE EXTREME by Master Spas W A T E R T O T H E E X T R E M E swimming l fitness l therapy l family fun l premium line of jetted swim spas OWNER’S MANUAL...
  • Page 3 At the time of print, this manual is accurate in its information. Master Spas reserves the right to change or improve its product without prior notice. To check on updates or for other information, please visit www.masterspas.com and follow the links to the customer service section.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Important Safety Instructions ......................3-10 Glossary of Swim Spa Terminology ....................11-13 Electrical Installation Requirements ....................14-15 Wiring Schematic..........................16 Site Preparation / General Guidelines ..................17-18 Installation Instructions ........................19 Water Chemistry Terms ........................20-21 Swim Spa Water Maintenance ....................... 22 Water Quality Maintenance Start-Up .....................

  • Page 5: Safety Instructions

    INTRODUCTION It’s time to relax! You now have your very own portable swim spa by Master Spas, Inc. By fully under- standing the operation of each of the features of your new swim spa, you will be assured of many years of hassle-free, hot water therapy and fun.

  • Page 6: Important Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
  • Page 7 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible swim spas. The GFCI must be tested before each use. With the product operating, open the service door.
  • Page 8 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit swim spa water temperatures to 38˚C (100˚F). c) Before entering a swim spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
  • Page 9 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the swim spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the swim spa imme- diately.
  • Page 10 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
  • Page 11 SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SWIM SPAS OR HOT TUBS WITHOUT ADULT SUPERVI- SION AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE WARNING: DO NOT USE SWIM SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
  • Page 12 SAFETY INSTRUCTIONS WARNING: DO NOT USE A SWIM SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN EXERCISE FATIGANT WARNING: PROLONGED IMMERSION IN A SWIM SPA OR HOT TUB MAY BE INJUROUS TO YOUR HEALTH AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT ÊTRE...

  • Page 13: Glossary Of Swim Spa Terminology

    GLOSSARY OF SWIM SPA TERMINOLOGY 1. THERAPY JETS Your new swim spa features a variety of jet styles. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls creating a gentle to most vigorous massage.
  • Page 14 GLOSSARY OF SWIM SPA TERMINOLOGY 8. ACCESS PANELS These are located on all four sides of the swim spa. All of the panels are removable should service be required. Panel “B” Panel “C” Panel “D” Panel “H” Panel “G” Panel “F” NOTE: Note: The above drawing illustrates the panel placement on the swim spa.
  • Page 15 GLOSSARY OF SWIM SPA TERMINOLOGY 14. SLICE VALVES These valves are used by service personnel to shut off water to the heat- er, main pump system and secondary pump system so that the water does not need to be drained should the swim spa require service. *NOTE: Slice valves must be completely open during normal operation.

  • Page 16: Electrical Installation Requirements

    8 AWG copper wire and must be connected securely to a grounded metal structure such as a cold water pipe. All Master Spas equipment packs are wired for 240 VAC only. The only electrical supply for your swim spa must include a 50 AMP switch or circuit breaker to open all non-grounded supply conductors to comply with section 422-20 of the National Electrical Code.
  • Page 17 ELECTRICAL INSTALLATION REQUIREMENTS ELECTRICAL INSTALLATION REQUIREMENTS !! TRAINER 19 !! HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS The Trainer 19 swim spa requires two separate electrical power supplies. A 50 amp dedicated electrical service using #6 AWG copper wire with #8 AWG ground wire should be ran to the Spa Control Pack in the swim spa.

  • Page 18: Wiring Schematic

    WIRING SCHEMATIC WIRING FOR MODELS THAT REQUIRE A SEPARATE GFCI BREAKER Balboa G.F.C.I Breaker Box Instruments Incorporated Wire Key Green (Ground) Red (Hot) Black (Hot) White (Neutral) House Breaker Box Spa System Box Junction Box WHITE (NEUTRAL) BLACK (HOT) RED (HOT) GREEN (GROUND) GRN (GROUND) NOTE: For a 240 V...

  • Page 19: Site Preparation / General Guidelines

    Swim spa installation is simple when properly planned. It is important that you read the following information carefully and consult with your Master Spas dealer. 1. Access - The actual dimensions of your new swim spa will determine the amount of space that is needed in moving the swim spa from curbside to its final installation area.

  • Page 20: Site Preparation / General Guidelines

    SITE PREPARATION / GENERAL GUIDELINES GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION Proper planning will increase your total enjoyment factor with your new swim spa. Listed below are some additional items to consider when planning your installation. • How swim spa will complement landscaping and vice versa •...

  • Page 21: Installation Instructions

    Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas, Inc. has taken measures to reduce the possibility of this, but it still may occur, especially after filling the swim spa. This is not a service covered by the warranty and service charges may apply.

  • Page 22: Water Chemistry Terms

    WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Swim Spa Water Maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or swim spa chemical readings.
  • Page 23 WATER CHEMISTRY TERMS YOU SHOULD KNOW Total dissolved solids (TDS): Materials that have been dissolved by the water. i.e. Like what hap- pens when you put sugar in coffee or tea. Useful life of water (in days): Water should be drained at least once every 180 days. Useful life may vary by usage and bather load.

  • Page 24: Swim Spa Water Maintenance

    Consult your dealer for additional information. Master Spas, Inc. products are not designed to be used with Biquanides. These chemicals are found in SoftSwim® and Baqua Spa® products. Due to adverse effects from these types of sanitizers, the use of these products may void the swim spa warranty.

  • Page 25: Water Quality Maintenance Start-Up

    WATER QUALITY MAINTENANCE START-UP For ECO PUR™ Water Filter System Step 1: Your swim spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill.

  • Page 26: The Advantages Of Eco Pur ™ Mineral Purification

    THE ADVANTAGES OF ECO PUR™ • Helps remove calcium carbonate and hydrogen sulphide from swim spa water to protect heaters and equipment from precipitation. • Helps stabilize the pH and alkalinity of the swim spa water. • Helps reduce chemical usage and still provide safe odor-free water. •...

  • Page 27: Water Quality Maintenance Schedule

    WATER QUALITY MAINTENANCE SCHEDULE BEFORE EACH USE Check swim spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONCE A WEEK Add 15 oz. (30 tablespoons) of a non-chlorine shock or 3 tablespoons of Dichlor to swim spa per 2,500 gallons.

  • Page 28: Swim Spa Water Maintenance Start-Up

    SWIM SPA WATER MAINTENANCE - START-UP Read the swim spa owners manual first. Clean the surface with a swim spa general purpose cleaner or wipe down with a clean wet towel. Begin filling the swim spa with fresh water. If possible, do not use softened water. When the swim spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size swim spa.
  • Page 29 SWIM SPA WATER MAINTENANCE - START-UP Day One Test and adjust total alkalinity if necessary to between 80 to 120 ppm using the pH / alkalinity increaser or decreaser 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.
  • Page 30 SWIM SPA WATER MAINTENANCE - START-UP Day Four Skip Day Five Test and adjust total alkalinity, if necessary, to between 80 and 120 ppm using the pH / alkalinity increaser or decreaser, 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

  • Page 31: Swim Spa Water Maintenance Trouble-Shooting Guide

    SWIM SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine bromine level shock treatment • Low pH • Adjust pH if necessary Water Odor •...

  • Page 32: Why Chemicals Are Important

    WHY CHEMICALS ARE IMPORTANT IN A SWIM SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the swim spa or a scale build up inside the equipment.

  • Page 33: Maintenance Recommendations

    MAINTENANCE RECOMMENDATIONS Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your swim spa at least every 180 days. Heavy bather load will require cleaning it more often. DRAIN YOUR SWIM SPA •...

  • Page 34: Winterizing Your Swim Spa

    * Disclaimer: Master Spas does not recommend winterizing your swim spa. If you choose to do so, any damage that may result is not covered under the swim spa warranty.

  • Page 35: Swim Spa Specifications

    Swim Spa Swim Spa Electrical Water Weight Number Model Dimensions Required Capacity Dry/Full of Pumps Count Trainer 12 144"x 94"x 51" 240V 50A 1,300 1,620lbs/ 2 pumps gallons 12,410lbs Trainer 14 174"x 94"x 51" 240V 50A 1,425 2,260lbs/ 2 pumps...

  • Page 36: Optional Exercise Equipment

    OPTIONAL EXERCISE EQUIPMENT ALL Optional Exercise Equipment All The optional exercise equipment package makes it easy to exercise in your own back yard. There are shell mounted clips that are used to fasten the rowing equipment to the swim spa. These clips are located along the sides of your swim spa next to the grab rails that are placed around the perimeter of the swim area.

  • Page 37: Main Menus

    SWIM SPA - CONTROLS: MAIN MENUS Trainer 19 only NAVIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. The WARM and COOL buttons are indicated by a single Temperature icon throughout this User Guide. Some panels only have one Temperature Button.

  • Page 38: Fill It Up

    SWIM SPA - CONTROLS: FILL IT UP PREPARATION AND FILLING Fill the swim spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

  • Page 39: Swim Spa Behavior

    SWIM SPA - CONTROLS: SWIM SPA BEHAVIOR PUMPS Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high- speeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes.

  • Page 40: Temperature & Temp Range

    SWIM SPA - CONTROLS: TEMPERATURE AND TEMP RANGE ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button.

  • Page 41: Mode - Ready And Rest

    SWIM SPA - CONTROLS: MODE – READY AND REST In order for the swim spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.

  • Page 42: Mode - Show And Set Time-Of-Day

    SWIM SPA - CONTROLS: MODE – SHOW AND SET TIME-OF-DAY BE SURE TO SET THE TIME-OF-DAY Setting the time-of-day is important for determining filtration times and other background features. TIME will flash on the display if no time-of-day is set in the memory. 24-hour time display can be set under the PREF menu.

  • Page 43: Restricting Operation

    SWIM SPA - CONTROLS: RESTRICTING OPERATION The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active. Locking the Temperature allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

  • Page 44: Hold (Standby)

    SWIM SPA - CONTROLS: HOLD (STANDBY) HOLD MODE Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually. Main Screen Indicates Flashing or Changing Segment While the Temperature is still flashing, press Light...

  • Page 45: Adjusting Filtration

    SWIM SPA - CONTROLS: ADJUSTING FILTRATION MAIN FILTRATION Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments.

  • Page 46: Preferences

    SWIM SPA - CONTROLS: PREFERENCES Main Screen While the Temperature is Indicates Flashing or Changing Segment still flashing, press Light repeatedly until PREF A temperature button, used for “Action” appears in the LCD. Light or dedicated “Choose” button, depending on control panel configuration Waiting time - varies depending on function To show first item in Preferences menu (F/C)

  • Page 47: General Messages

    SWIM SPA - CONTROLS: GENERAL MESSAGES PRIMING MODE Each time the swim spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing.

  • Page 48: Heater-Related Messages

    SWIM SPA - CONTROLS: HEATER-RELATED MESSAGES HEATER FLOW IS REDUCED (HFL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks”...

  • Page 49: Sensor-Related Messages

    SWIM SPA - CONTROLS: SENSOR-RELATED MESSAGES SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. SENSOR BALANCE IS POOR* The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour.

  • Page 50: System-Related Messages

    SWIM SPA - CONTROLS: SYSTEM-RELATED MESSAGES MEMORY FAILURE - CHECKSUM ERROR* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY FAILURE - PERSISTENT MEMORY ERROR* Contact your dealer or service organization if this message appears on more than one power-up.

  • Page 51: Reminder Messages

    SWIM SPA - CONTROLS: REMINDER MESSAGES GENERAL MAINTENANCE HELPS. Reminder Messages can be suppressed by using the PREF Menu. See Page 44. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model. The frequency of each reminder (i.e.
  • Page 52 SWIM SPA - CONTROLS: REMINDER MESSAGES (CONT.) Alternates with temperature or normal display. APPEARS ON A REGULAR SCHEDULE, I.E. EVERY 90 DAYS. Change the water in the swim spa on regular basis to maintain proper chemical balance and sanitary conditions. Alternates with temperature or normal display.

  • Page 53: Deluxe Fusion Audio System

    FM broadcasts. Due to varying signal conditions the FM radio recep- tion may be limited. The docking station is compatible with most iPod™ products. Master Spas, Inc. does not guarantee compatibility with all iPod™ products due to software changes and upgrades.
  • Page 54 A. Turn on the Digital Media Locker™ by pressing the POWER button on the locker. B. Within 3 seconds press and hold the MODE button on the remote for more than 10 seconds. The DELUXE FUSION AUDIO SYSTEM remote will now be paired/synchronized. The remote control uses state-of-the-art technology and will inform you if the dock is receiving the command from the remote control.

  • Page 55: Swim Spa Trouble Shooting Guide

    SWIM SPA TROUBLE SHOOTING GUIDE NOTHING ON THE SWIM SPA OPERATES- 1. Check the control panel display for any messages. If there is a message, refer to the diagnostic section on that model swim spa. There you will find the meaning of the message and what action is to be taken. 2.
  • Page 56 SWIM SPA TROUBLE SHOOTING GUIDE SWIM SPA NOT HEATING * If the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the swim spa is not heating and has not tripped the breaker, please follow these steps: 1.

  • Page 57: Regular Maintenance Procedures

    REGULAR MAINTENANCE PROCEDURES Note: These are maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CLEANING JETS The majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.

  • Page 58: Filter Cleaning

    REGULAR MAINTENANCE PROCEDURES CARE OF YOUR SWIM SPA COVER Always cover your swim spa when not in use. This will greatly reduce energy consumption and will cause swim spa water to heat more rapidly. Water loss and chemical usage will also be reduced. •...

  • Page 59: Swim Spa Care And Maintenance Records

    SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Swim Spa Clean Filter Cartridges Change ECO PUR™ Element Every 180 Days Soak Filter Cartridges in Solution Test GFCI Clean and Condition Swim Spa Cover Miscellaneous Service DO NOT DIVE.
  • Page 60 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 61 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.

  • Page 62: Swim Spa Care And Maintenance Records

    SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 64 WATER TO THE EXTREME by Master Spas 6927 Lincoln Parkway Fort Wayne, Indiana 46804 800-860-7727 www.masterspas.com POP10H2XOM Rev. 201707...

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