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EBLOCKER pro User Manual

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User Manual

eBlocker GmbH
All rights reserved. Errors and omissions reserved
eBlocker GmbH | Kaiser-Wilhelm-Str. 47 | 20355 Hamburg | Germany
Page 1 of 81
17.10.2017

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  • Page 1: User Manual

    User Manual eBlocker GmbH All rights reserved. Errors and omissions reserved eBlocker GmbH | Kaiser-Wilhelm-Str. 47 | 20355 Hamburg | Germany Page 1 of 81 17.10.2017...

  • Page 2: Table Of Contents

    Connection- and network problems ..................11 A website is not displayed ......................11 The eBlocker icon does not displayed on all devices ............... 13 The eBlocker icon is not showing on any device ..............14 Removing common problems ....................14 Some apps don’t work .......................
  • Page 3 8.3.3 Devices - General - Activate eBlocker .................. 59 8.3.4 Devices - General - Enable SSL ................... 59 8.3.5 Devices - General - Activate eBlocker icon ................59 Devices – Anonymization ...................... 60 8.3.6 Devices – Messages ......................61 8.3.7 8.3.8...
  • Page 4 Set up alternative VPN network ....................67 System ............................70 8.8.1 Reboot and Shutdown ......................70 8.8.2 Time zone and language ....................... 71 8.8.3 Events ........................... 71 8.8.4 Diagnostics report ......................... 71 8.8.5 Reset registration ........................72 Network ............................. 72 8.10 Advanced ..........................

  • Page 5: Introduction

    We are very pleased to know you are as concerned about your privacy as we are. We have been developing the eBlocker for more than three years in a team of experienced privacy and IT professionals. We still have a lot of ideas and are developing many more features that we are providing you monthly via updates.

  • Page 6: The Eblocker Products

    (December 2016) under development. We are planning to gradually provide all Family functions via updates till Q1 2017. But whether eBlocker Pro or eBlocker Family: Now your privacy belongs to you again – and not to the Internet companies.

  • Page 7: Commissioning

    Start The eBlocker icon appears at the top right of your browser. With a click on the icon, you will be lead to the so called “controlbar”, in which you can read the most important information about the page you are currently visiting.

  • Page 8: Activation

    3 Activation Please have your serial-number of your eBlocker as well as the license key and your email address ready for the activation. Find the serial number on the type plate at the bottom of the package and at the bottom of the device.

  • Page 9: Use Eblocker Optimally

    4 Use eBlocker optimally 4.1 Summary After the activation process is done, we recommend you the following steps, so you can use eBlocker as optimal as possible: Delete the cookies, cache and browsing history in all used browsers.  Activate SSL (HTTPS-Support) in your eBlocker.
  • Page 10 SMS to service numbers. Use exceptions sparingly Some apps are only compatible with eBlocker, if they are not monitored by eBlocker. Corresponding exception lists for these apps can be activated in the settings by clicking on “Apps”. They will not be analyzed by Blocker anymore.

  • Page 11: If Something May Not Work

    Click on the eBlocker icon in the upper right corner of your browser window. With the "Pause" feature you can pause the eBlocker for a few minutes for the device you are using. Try to reload the according website afterwards. If the pause feature worked and you visit this website frequently, we recommend adding an exception for this website.
  • Page 12 To disable SSL only on a specific device, please follow these steps. Click “Devices” in the Settings menu. Search for the device on which you want to disable SSL. Your current device is displayed in bold type and is easy to identify. Open the settings for the device by clicking on the appropriate line and deactivate SSL for the device with the slide switch shown.

  • Page 13: The Eblocker Icon Does Not Displayed On All Devices

    Open your browser window and click on the eBlocker icon. Go to “Settings” and then select “Devices”. On the right side you will see a list of all devices connected to the eBlocker in your home network. Check whether your device, its manufacturer or IP address is displayed. For information on how to activate your device, see section 8.3.3.

  • Page 14: The Eblocker Icon Is Not Showing On Any Device

    LAN1 or LAN4/LAN5 most of the time. Please connect your eBlocker with one of the other ports of your router. Reboot eBlocker  Open your browser and click on the eBlocker icon at the top right of your browser. Go to Settings and click on “System” afterwards. Page 14 of 81 17.10.2017...

  • Page 15: Some Apps Don't Work

    If the eBlocker settings cannot be accessed, you can reboot your device by disconnecting your eBlocker from your power supply. Please wait for 30 seconds before reconnecting your device to the power supply. Please note that your eBlocker needs 5 minutes to detect the network and configuring itself after rebooting.

  • Page 16: The Eblocker Completely Stopped Operating

    Go to „Network“ and set it to „automatic“. Save the settings afterwards. The eBlocker might reboot now. Wait for the reboot and go to the eBlocker settings again. Click on „system“ and shutdown your eBlocker. Remove the device from your computer and from the power supply. Don’t forget to reconnect your computer to the network and/or to reactivate your Wi-Fi.

  • Page 17: Inserting The Eblocker Certificate

    Note: If you want to undo this setting you have to activate the DHCP server in your router first. Deactivate the DHCP server of your eBlocker afterwards or set your eBlocker to “automatic” in the network settings. 6.2 Inserting the eBlocker certificate We recommend our customers to add the eBlocker certificate into their operation system first.
  • Page 18 The eBlocker certificate has now been added into macOS. Most of the browsers and programs can have access to the eBlocker certificate now. Here a list of a few common browsers you can have access to the eBlocker controlbar on HTTPS sites with.
  • Page 19 Click on OK to insert the eBlocker certificate in Firefox. You can see the eBlocker controlbar now on HTTPS sites with the Firefox or Cliqz browser. Seamonkey Go to edit and then to settings. Choose Privacy & Security and go to Certificates. Click on Manage Certificates.
  • Page 20 OK. Close the Certificate Manager and the settings with a click on the button OK. You can have access to the eBlocker controlbar on HTTPS sites now, with the Seamonkey browser. Thunderbird (email program) Go to the menu and click on Preferences.
  • Page 21 After the Certificate Manager opens, click on import and choose the eBlocker certificate from the downloads directory. Page 21 of 81 17.10.2017...

  • Page 22: Windows

    Open the eBlocker certificate and make sure that the first checkbox ‚Trust this CA to identify websites‘ is selected. Confirm with OK. Confirm the Certificate Manager and the settings with OK. The certificate is now inserted into the Thunderbird email program.
  • Page 23 Click on the button add certificate. After the dialog appears, go to save and then click on open. Click on Install Certificate. The Certificate Import Wizard opens. Click on Next. Go to safe all certificates into the following storage and click on browse afterwards. Page 23 of 81 17.10.2017...
  • Page 24 Choose the second register Trusted Root Certification Authorities and confirm this process with OK. Page 24 of 81 17.10.2017...
  • Page 25 The eBlocker certificate is now inserted into Windows. Most of the browsers and programs can have access to the eBlocker certificate. Here a list of a few common browsers you can have access to the eBlocker controlbar on HTTPS sites with.
  • Page 26 Make sure that the first checkbox ‚Trust this CA to identify websites’ is selected (see image below). Click on OK to insert the eBlocker certificate in Firefox. You can see the eBlocker controlbar now on HTTPS sites with the Firefox or Cliqz browser. Seamonkey Go to edit and then to settings.
  • Page 27 Make sure the first checkbox ‚Trust this CA to identify websites‘ is selected and confirm this process with OK. Close the Certificate Manager and the settings with a click on the button OK. You can have access to the eBlocker controlbar on HTTPS sites, with the Seamonkey browser. Page 27 of 81 17.10.2017...
  • Page 28 Thunderbird (email program) Go to the menu and click on Options. Go to Advanced and click on View Certificates. Page 28 of 81 17.10.2017...
  • Page 29 After the Certificate Manager opens, click on Import and choose the eBlocker certificate from the downloads directory. Open the eBlocker certificate and make sure that the first checkbox ‚This certificate can identify websites‘ is selected. Confirm with OK. Confirm the Certificate Manager and the settings with OK.

  • Page 30: Android

     For Android versions smaller than version 6, it is sufficient to save the certificate only at "Wi-Fi". If the eBlocker certificate is not opened automatically you can find it in your download folder. 6.2.4 You have added the certificate with only a few clicks. Open the iOS Safari browser.
  • Page 31 Starting with the iOS version 10.3 the added eBlocker certificate has to be activated again. Page 31 of 81 17.10.2017...
  • Page 32 Open iOS Settings and navigate to "General" > "About" > "Certificate Trust Settings".  There you will find the previously added eBlocker certificate that you can now activate.  Page 32 of 81 17.10.2017...

  • Page 33: Definition Of Eblocker Functions

    7.1 eBlocker icon You can see if the eBlocker is working and activated by the orange translucent icon that is visible on the top right of every browser that you use.

  • Page 34: Dashboard

    7.3 Dashboard With a click on "Dashboard" you open the Dashbard of the eBlocker in a new browser tab. The Dashboard lets you enable the pause function, view the SSL settings, get an overview of current system messages, and quickly access the eBlocker settings.
  • Page 35 Just like the module for filtering advertisements, the module for filtering trackers can be deactivated or activated globally, or individually for a website. Page 35 of 81 17.10.2017...

  • Page 36: Anon (Ip-Anonymization)

    Once “IP Anonymization” is switched on, all HTTP requests are routed through an anonymization network. If SSL/HTTPS is activated on the eBlocker, HTTPS requests will also be anonymized. We are now able to support alternative networks with the OpenVPN protocol.

  • Page 37: Pause

    "Pause" deactivates the eBlocker for the current device you are currently surfing with on the Internet. The eBlocker Dashboard opens in a new browser tab as soon as you click on "Pause" in the eBlocker Controlbar. You can extend the pause in the Dashboard by 5 minutes, end the pause, or access the eBlocker settings.

  • Page 38: Help

    You can find the main functions that you need for your daily routine in the net by clicking on the eBlocker icon (at the right top of every browser site) and through your controlbar (see 7). Some settings can be adjusted easier and sometimes only through the so called console. You can have access to the setting console by clicking on the icon “Settings”...

  • Page 39: General

    By clicking on „Activate new license“ you can update your license (e.g. to lifetime license) or upgrade your license (e.g. from eBlocker Pro to eBlocker Family). Please enter your license key for that. The link „Buy license“ leads you to our eBlocker online shop.

  • Page 40: Parental Control (Beta)

    You can find some general and legal basics as well as references to your eBlocker. You can also read about how to get in touch with our support forum (see Appendix 8.2 Parental Control (beta) Parental Control of the eBlocker has been significantly extended in version 1.3.

  • Page 41: Three Easy Steps

    8.2.4 Create a new user Navigate to the “eBlocker Settings > Parental Control” and click on the page “User”. If you have not used Parental Control yet, the list of users is empty. After you have created some users, the page might look like this: To create a new user, click “Add User”.

  • Page 42: Change Settings Of A User

    Note that any user who has received a PIN can change their own PIN over the ControlBar (s. section 8.2.18). You can also view and change all other settings at any time. 8.2.5 Change settings of a user Click on the name of a user. The current settings and details for this user will be displayed: You can change the name of the user, select another protection profile for the user, and specify whether the user is allowed to accept other devices by entering a PIN or not.

  • Page 43: Remove User

    Create new profile Navigate to the “eBlocker Settings > Parental Control” and click on the page “User Profiles”. The eBlocker provides a default “Standard Profile” as well as a few sample profiles with Parental Control restrictions: The Standared Profile does not contain any restrictions on Internet access. It is automatically assigned to all existing and new devices in the home network.
  • Page 44 To access the settings of the profile you just created, click on it in the list. You can change the name and description of the profile, modify site and category filters, create time constraints, or delete the profile. In the profile details, you can also see to which users the profile is currently assigned. Initially, no Parental Control restrictions are activated in a new profile and no users are assigned to it: You can now adjust the following settings to create a Protection profile according to your needs: Deny or allow access to certain categories of websites.

  • Page 45: Deny Access To Categories Of Websites

    Further details on the category filters and how you can create your own categories of blacklisted or whitelisted websites can be found in sections 8.2.15 and 8.2.17. The eBlocker provided category filters are automatically updated daily. To disable the restrictions of the category filter completely, deactivate the corresponding sliding switch.

  • Page 46: Restrict Internet Access To Certain Time Slots A Day

    8.2.9 Restrict internet access to certain time slots a day For each day of the week, you can specify one or more time slots that allow access to the Internet through this profile. Activate the sliding switch to restrict the internet access: If no time periods have yet been defined, the following dialog box opens directly: After adding the first time slot, the configuration is displayed like this: To add more time slots, click the "Add"...

  • Page 47: Assign A User To Device

    8.2.11 Assign a user to device To activate Parental Control for a device, a user must be assigned to that device. Navigate to the "eBlocker Settings > Devices" (see section 8.) and click on the device to which you want to assign a user: Page 47 of 81 17.10.2017...

  • Page 48: Controlbar For Users With Protection Profiles

    A new device is initially not assigned to a user. Click on the according selection list and select the main owner of that device. The device will immediately be subject to the restrictions as defined by the protection profile of that user. It is possible to assign multiple devices to the same user.

  • Page 49: What Happens If The Daily Internet Usage Time Is Limited

    8.2.13 What happens if the daily internet usage time is limited? If the daily Internet usage time is limited, Internet access must be activated explicitly. Otherwise, automatic processes of the operating system or other apps on the devices would unintentionally "consume"...

  • Page 50: What Happens If The Internet Access Is Denied

    (e.g, see above: “Remaining time: 39 minutes”): The Internet access is also automatically deactivated after a few minutes, when there are no Internet connections seen by the eBlocker. This also helps to consume the daily Internet usage time in a flexible and meaningful way.
  • Page 51 If access to a website takes place outside an allowed time slot, the user will see the following message from the eBlocker instead of the desired Web site: The "Configuration" and "Change user" buttons have the same function as described above.

  • Page 52: Add Own Lists To The Blacklists

    The "Configuration" and "Change user" buttons have the same function as described above. 8.2.15 Add own lists to the Blacklists Navigate to the "eBlocker Settings > Parental Control" menu and click on the page “Website Blacklist”: The eBlocker aready provides a set of predefined blacklist categories: Page 52 of 81 17.10.2017...
  • Page 53 You can create additional categories with lists of disallowed websites at any time and use them in the protection profile. Click on the button "New category". The following dialog opens: You can view, add, or remove your own blacklist categories at any time. All your own categories can be selected in the Protection profiles together with the already provided categories (see section 8.2.8.): Page 53 of 81...

  • Page 54: Add Whitelists To Blacklist Categories

    – also called “whitelists” Navigate to the "eBlocker Settings > Parental Control" menu and select the page "Website Whitelists”: Create a whitelist category with websites for which you want to explicitly allow access. Initially, the list of categories with allowed sites is empty.

  • Page 55: Add Own Whitelist Categories

    Rather than restrict Internet access through categories of blacklists, you can also work with categories of explicitly allowed sites. Everything that is not expressly allowed is then automatically forbidden. Navigate to the "eBlocker Settings > Parental Control" menu and click on the page "Websites Whitelists:...

  • Page 56: Change Of User Through Controlbar

    You can use these whitelist categories, when creating a protection profile. In order to work with explicitly allowed websites, you must change the main policy in the access restriction dialog from "Following catagories are restricted, everything else is allowed" to "Following catagories are allowed, everything else is restricted": Note that Internet access through such profiles can be very limited.
  • Page 57 The adults can temporarily take ownership of the device by entering the PIN and thereby temporarily remove the protection restrictions: After the device switchover the controlbar looks like this: The controlbar always shows the current user as well as the main user of the device. If the device is currently used ba a different user, then it can be returned to the main user by selecting “Return device”.

  • Page 58: Migration Of Parental Control To Eblockeros 1.0

    The „Device“ function shows a list of all network devices that are identified by your eBlocker in your home network. The devices are initially identified by their IP address and - as far as the eBlocker can determine - by the manufacturer. By clicking on the IP address, you open further details about the device and can adjust the settings.

  • Page 59: Devices - General

    IP phones and Hi-Fi components) are deactivated in the default setting. Devices for which the eBlocker is activated are displayed with an orange icon. You can define at any time whether or not the eBlocker should analyze each device individually. If the eBlocker has been activated for the device, further function are available below.

  • Page 60: Devices - Anonymization

    Devices – Anonymization 8.3.6 Here you can set whether all HTTP/HTTPS connections of the device should be routed through the anonymization network Tor, or via a VPN connection (see section 7.5). Activate the IP anonymization and then select either Tor or a VPN connection from the selection. You can also define the cloaking for a device.

  • Page 61: Devices - Messages

    However, devices that are no longer found by the eBlocker will not be removed automatically. The eBlocker does not know if the device is switched off for a short time only, is offline, or does no longer Page 61 of 81...

  • Page 62: Ssl

    HTTPS/SSL increasingly. Your profile data will be send to the tracking server in an encrypted code, but this will not stop the data collector to create a detailed profile of you further on. Each eBlocker generates a device unique root certificate and private key when SSL is enabled. This is used to encrypt the communication to your device when the eBlocker terminates the SSL-connection.

  • Page 63: Define Exemptions For End-To-End Encryption

    Click on “Help – how to add the certificate” below „Important notes“ to get detailed information about adding the certificate. Please note that it is necessary to save the so-called security certificate of your eBlocker in your operating system first and then in the browsers that have their own certificate store as described in section 6.2.

  • Page 64: Apps

    If you do not want your eBlocker to monitor the SSL-connection to the website of your online bank, add an exemption to the SSL-exemption list accordingly: Choose a definite domain (e.g. “Commerzbank”), enter the URL of the banking website and complete the process with clicking on the orange button named “Add domain”.

  • Page 65: Set Up And Use The Tor Network

    Enter the app name and optionally write a little description to it. The app name has to be definite. Enter one or more domains that are used by the app and should not be monitored by your eBlocker. Enter one domain per line. You can end the line by pressing the enter/return key.
  • Page 66 You can choose one or many countries, from where an exit server will be chosen randomly. Click on “Apply” to confirm your choice. Open any website, click on the eBlocker icon and open the eBlocker controlbar. Click on “Anon” and activate “Tor network” with one click. After activating Tor the anon icon is filled with a checked pattern to indicate it is active.

  • Page 67: Set Up Alternative Vpn Network

    8.7 Set up alternative VPN network Instead of the standard Tor network provided by the eBlocker, you can use a VPN connection from any other VPN provider. VPN networks can be set up under "eBlocker Settings > IP Anonymization" and "VPN Networks".
  • Page 68 This is generally harmless and the ignored or unsupported options will not lead to any kind of malfunction. The eBlocker can still be used optimally. Click on "Next".
  • Page 69 Enter a name and description for this VPN network. Finally, decide if you wish the VPN network to be available in the eBlocker controlbar by clicking on the switch slide. If you do not want the connection to be shown in the controlbar, it will only be visible in your settings and displayed as inactive.

  • Page 70: System

    Reboot and Shutdown Through this page you can reboot and shutdown your eBlocker. To reboot your eBlocker after shutting down, unplug the power supply from your device, wait for 30 seconds and reconnect your device to the power supply afterwards.

  • Page 71: Time Zone And Language

    8.8.2 Time zone and language Through this page you can set the time zone and language of the eBlocker controlbar and of the eBlocker console. For setting the time zone, select the region and the main city of your country first. Click on the button “Set time zone”...

  • Page 72: Reset Registration

    If you want to delete the license, please enter the email address that you used for activating your eBlocker. Please note that this process is irreversible.
  • Page 73 The aim of the individual setup is to set your eBlocker as DHCP server and gateway in your local net. For that click on the area „Manual setup wizard“. The setup wizard will help you through the process of the individual setup.

  • Page 74: Advanced

    8.10 Advanced 8.10.1 DNS (beta) If you enable this feature, you can distribute the DNS queries through your eBlocker to a list of different DNS servers, or resolve them over the Tor network. Three different options are available for this.

  • Page 75: Expert Tools (Beta)

    Update the list with the recorded connections afterwards. To find the domains and IP addresses your eBlocker should not be active on, it is necessary to try out different settings. Use the switch slide ("Test temporary rule set“), so the selected rules can be effective temporarily and test the functionalities again.
  • Page 76 Please note that the proposed rules may not always be correct, because of some connections that are recorded that do not source from the tested app. As soon as the app runs smoothly with temporary rules, you can save these rules as a new app definition for good.

  • Page 77: Quick Guides

    9 Quick guides 9.1 Delete cookies, cache and browsing history in browser Depending on the browser you are using, you can delete cookies in many different ways. The deleting process for the most important browsers are explained in the following section. If your browser is not listed here, please follow your browser instruction how to delete cookies, cache and browsing history.

  • Page 78: Glossary

    Some providers reserve the right to lock the cost-free service if the user uses an ad-blocker. This lock is also called “content lock”. eBlocker’s aim is not to destroy the business plan of Internet providers. However, we do block ads from advertising networks for these kind of sites, because nowadays the ad banners are used for profiling.
  • Page 79 Network mask ...

  • Page 80: Appendix A Technical Specifications (Not Valid For Software Licenses)

    Your eBlocker does not have a power switch. A disconnection from the power supply  should be possible at any time. In case of wall mounting your eBlocker, please ensure that no wires or piping can be  damaged behind the mounting surface.
  • Page 81 Firmware-Version eBlocker Pro/Family 1.9_20171019-v29 eBlocker GmbH All rights reserved. Errors and omissions reserved eBlocker GmbH | Kaiser-Wilhelm-Str. 47 | 20355 Hamburg | Germany Page 81 of 81 17.10.2017...

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