Generating Diagnostics - Hitachi FLASHMAX2 User Manual

Generating Diagnostics

You can use this function to save support information (log file, system
configuration, drive configuration, drive metadata) necessary for analysis
when a fault occurs. The information is saved to a file named vgc.diags-xxx-
xx-xx.zip.It is recommended that you perform this task immediately after a
Flash Drive error occurs and send this vgc.diags.tar.gz file to the maintenance
personnel.
(1) Start FlashMAX III Manager. From the Action menu, select Generate
Diagnostics.
(2) Specify a location to save the file, and then click OK.
Driver and Utility 3-41
PCIe Flash Drive FlashMAX2&3 User's Guide