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Axesstel AX240 User Manual

Cdma fixed wireless terminal with smart security alert
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Summary of Contents for Axesstel AX240

  • Page 2: Important Notice

    Axesstel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Axessteldevice or for failure of the...
  • Page 3 Near medical equipment Near life support equipment or any equipment that may be susceptible to any form of radio interference. In such areas, the device MUST BE POWERED OFF. The Axesstel device can transmit signals that could interfere with this equipment.
  • Page 4 AXESSTEL ALERT PRODUCTS CONSUMER WARRANTY AND LIMITATION OF LIABILITY THE AXESSTEL ALERT PRODUCT THAT YOU HAVE PURCHASED, WHEN PROPERLY INSTALLED, CAN BE USED TO DETECT MOTION IN A SPECIFIED AREA AND PROVIDE AN ALERT TO TELEPHONES OR PERSONAL DIGITAL ASSISTANTS THAT YOU SPECIFY. THE PRODUCT IS DESIGNED SOLELY TO PROVIDE AN ALERT. IT DOES NOT PROVIDE SECURITY, OR PREVENT INTRUSION, THEFT OR CRIME.
  • Page 5 THAT THE PRODUCT WILL NOT BE DISABLED, COMPRISED OR CIRCUMVENTED (BY DISABLING TELEPHONE SERVICE OR IN SOME OTHER WAY). AXESSTEL DOES NOT WARRANT THAT THE PRODUCT WILL DETECT OR PREVENT ALL INTRUSION, LOSS OF PROPERTY OR PERSONAL INJURY OR BURGLARY, HOLD-UP, FIRE, OR MEDICAL PROBLEM;...
  • Page 6 EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT WHICH IS THE SUBJECT OF SUCH CLAIM OR CAUSE OF ACTION. NOT INSURANCE. AXESSTEL IS NOT AN INSURER AND IS NOT RESPONSIBLE FOR ACTS OR OMISSIONS OF OTHERS OR FOR EVENTS BEYOND ITS CONTROL. THE PURCHASE PRICE FOR THE PRODUCT HAS NO...

  • Page 7: Table Of Contents

    Introduction ......................11 Product Overview ....................11 1. Features ......................12 2. Benefits ......................14 Using your Axesstel Home Alert ................16 1. Package Contents ..................16 2. Knowing your Main Unit ................16 LEDs ....................19 Battery Installation into Base Unit ............23 Battery Installation into Alert Panel ............
  • Page 8 2.10 Placement of Motion Sensor ............28 3. Using your 200 Series as a Landline Replacement Phone ......29 Power On/Off ..................29 Activation.................... 29 Setting Up Your Voicemail ..............30 Making Calls ..................30 Answering Calls ................. 31 Default Reset ..................31 Factory Reset ..................
  • Page 9 4.1.3 Removing SMS Numbers ............40 4.1.4 Adding Call Numbers ..............40 4.1.5 Removing Call Numbers ............. 43 4.1.6 Adding Sensors ................43 4.1.7 Pet Immunity ................46 4.1.8 Removing Sensors ..............46 4.1.9 Adding the Key Fob ..............47 4.1.10 Adding the Panic Key Fob ............
  • Page 10 Axesstel Home Alert Accessories ..........60 5. AX240 Smartphone Application ..............61 AX240 App for Android ..............61 AX240 App for iPhone ............... 62 AX240 App creating user account (Android/iOS) ......62 Manage Call Numbers (Android/iOS) ..........65 Manage SMS Numbers (Android/iOS) ..........66...
  • Page 11 Remote Arming/Disarming ..............69 Account Info/Device Status (Android/iOS) ......... 70 Event Log ................... 72 Z-Wave ......................... 73 Operating Specifications ..................79 1. Base Unit AX240 ..................79 2. Alert Panel AZ900 ..................80 3. Motion Sensor AZ100 ................... 81 Safety Information ....................82...

  • Page 12: Introduction

    The AX240 Axesstel Home Alert is a fixed cellular terminal with a wireless alert system. As a terminal, the AX240 has an RJ-11 interface for POTS phones to make and receive phone calls as done through a landline. As a home alert, a built-in cellular modem can send an SMS or place a phone call to a series of pre-assigned phone numbers when a sensor is triggered.

  • Page 13: Features

    Some features described in this manual may not be supported by your service provider or may not be available with your network account. For details of the services and accounts available, contact your service provider. Features • Android and iOS Applications for AX240 Management • 800MHz/1900MHz CDMA2000 1x-Advanced • Z-Wave Short Range Wireless Protocol •...
  • Page 14 • Event History Log • Silent Alarm Capability • Low Battery Warning LED for Sensors on Base Unit • Tamper Prevention on Alert Panel, Motion Sensor, and Window/Door Sensors • Z-Wave Capabilities Include Motion Sensors, Door/Window Sensors, Keyfob, and Others •...

  • Page 15: Benefits

    Landline Phone Replacement The AX240 has an RJ-11 interface for POTS phones to make and receive phone calls as done through a landline. Current phone numbers can be maintained and monthly costs can be decreased.
  • Page 16 9V backup battery. Remote Control Convenience The arming and disarming of the AX240 Alert System can be triggered by keypad input or by sending a remote SMS from one of your registered numbers. A smartphone app may also be used from your Android or iOS smartphone.

  • Page 17: Using Your Axesstel Home Alert

    User Manual/Quick Start Guide Knowing your Main Unit Your Axesstel Home Alert is designed to be wall mounted, or it can simply be placed on a shelf. All the LEDs are easily visible while the power cord will connect at the back. See...
  • Page 18 AX240 Base Unit Figure 1...
  • Page 19 AZ900 Alert Panel Figure 2...

  • Page 20: Leds

    LEDs The AX240 base unit has 5 LEDs. The functionality of the LEDs is found in the table below. Base Unit LED description Color Function Power Green Device is powered on The device is powered off Green Battery is sole source, power above...
  • Page 21 All LEDs All LEDs blink during emergency call E911 Call Blinking The AZ900alert panel has 10 LEDs. The functionality of the LEDs is found in the table below. Alert Panel LED description Color Function Power Green Device is powered on The device is powered off Blink Green Battery is good/ powered by battery...
  • Page 22 Device is armed Active (On) Device is disarmed Green Sensor is Armed Sensor Alarm detected Zone1 Sensor is Disarmed Blink Red Sensor Low battery warning Green Sensor is Armed Sensor Alarm detected Zone2 Sensor is Disarmed Blink Red Sensor Low battery warning Green Sensor is Armed Sensor Alarm detected...
  • Page 23 Mode Exit begin anew. If 30 seconds elapse before another key is pressed, the Axesstel Home Alert will exit the programming mode and all LEDs will return to their normal state Blink Green...

  • Page 24: Battery Installation Into Base Unit

    Battery Installation into Base Unit Your AX240 base unit provides battery backup support with a 1600mAh rechargeable Li- Ion battery. Please see figure3 below to install the battery. Figure 3...

  • Page 25: Battery Installation Into Alert Panel

    Battery Installation into Alert Panel Your AZ900 alert panel provides battery backup support. Please see figure 4 below to install the 9V battery. Battery Installation into Motion Sensor To install the battery into the Motion Sensor please see figure4 below. Figure 4...

  • Page 26: Connecting The Power Adaptorinto The Base Unit

    Connecting the Power Adaptorinto the Base Unit To connect the power adaptor to the base unit,please see figure 5 below. Figure 5...

  • Page 27: Connecting The Power Adaptorinto Alert Panel

    Connecting the Power Adaptorinto Alert Panel To connect the power adaptor to the alert panel,please see figure 6 below. Figure 6...

  • Page 28: Setting Up The Base Unit

    Setting Up the Base Unit Connect the antenna by screwing it into the connector on the back of the AX240 base unit. Connect a wired or cordless telephone to the base unit sing the supplied RJ-11 cord. Plug the power adaptor cable into the base unit. Plug the power adaptor into an AC power wall outlet.

  • Page 29: Placement Of The Base Unit

    Note: Use only wired or cordless telephones that conform to FCC part 68 requirements. Non-compliant telephones may not work properly. WARNING:Do not connect this device to your telephone wall outlet. This configuration is not supported unless you have taken steps to disconnect existing landline wiring coming into your home or office.

  • Page 30: Using Your 200 Series As A Landline Replacement Phone

    Using your 200 Series as a Landline Replacement Phone Power On/Off The power button is located on the top of the AX240. Plug the power adapter into an AC power wall outlet.Plug the power adapter into the power connector on the back of the device.

  • Page 31: Setting Up Your Voicemail

    Setting Up Your Voicemail You should set up your voicemail and personal greeting as soon as your device is activated. Always use a password to protect against unauthorized access. Please check with your service provider for the voicemail access number. Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off.

  • Page 32: Answering Calls

    Lift the handset on any connected phone to answer a call. Default Reset If you want to clear any changes you have made to your AX240’s settings and reset it to the default settings lift the handset on any connected phone.

  • Page 33: Tty/Tdd Mode Setting

    Enter the six-digit SPC default code (the default code is “000000”). You will hear two short tones if successful and your device will reset or four short tones if the reset was unsuccessful. TTY/TDD Mode Setting Configure your device for TTY use. The default setting is OFF. Lift the handset on any connected TTY/TDD phone and choose one of the following options: ...

  • Page 34: Caller Id

    . Enter your phone number. 3.10 Setting Caller ID Mode If the phone you have connected to your AX240 has an LCD display, the caller’s number will appear by default. To change this setting lift the handset of any connected phone.

  • Page 35: Three-Way Calling

    Your device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. During the emergency call, all the LEDs on the AX240 will blink and your location can then be determined by the 911 operator.

  • Page 36: Using Your 200 Series As An Alert System

    Now that the battery is installed and the power adaptor is connected you are ready to use some of the more advanced features of the Axesstel Home Alert. Your 100 Series device has four operational modes. They are programming mode, armed mode, disarmed mode, and alarmed mode.

  • Page 37: Changing The Password

    4 Zone LEDs will blink red 3 times and the programming sequence will need to begin anew. If 30 seconds elapse before another key is pressed, the Axesstel Home Alert will exit the programming mode. When programming is complete to exit the programming mode use your keypad and enter the following or simply wait for 30 seconds to elapse.
  • Page 38 Please note: It is advisable to change your password as soon as you connect the Axesstel Home Alert. *Example: The default password is 1234. If you want to change your password to 4897, then you would enter the following: ...

  • Page 39: Adding Sms Numbers

    4.1.2 Adding SMS Numbers When a motion sensoror other accessory is triggered in any zone, you can choose to send an SMS to up to 3 numbers. SMS numbers can be added into your Axesstel Home Alertin two different manners.
  • Page 40 *Example: If you want to add phone number 123-456-7890 into the first SMS slot, then you would enter the following:   to enter the programming mode, then Func Func    Func Func     to program the phone number into SMS slot #1 Func Please note: You have to enter the desired number twice.

  • Page 41: Removing Sms Numbers

    4.1.4 Adding Call Numbers When a motion sensoror other accessory is triggered in any zone, you can choose to make a phone call to up to 5 numbers. Call numberscan be added into your Axesstel Home Alertin two different manners.
  • Page 42 A phone call from the desired number will register that number in the designated slot by following these instructions. You must be in the programming mode to perform this function. Add Call #1 Func Key51Func Key00Func Key Then call from phone number Add Call #2 Func Key52Func Key00Func Key Then call from phone number...
  • Page 43 *Example: If you want to add phone number 123-456-7890 into the first Call slot, then you would enter the following:   to enter the programming mode, then Func Func    Func Func     to program the phone number into Call slot #1 Func Please note: You have to enter the desired number twice.

  • Page 44: Removing Call Numbers

    Func Key65Func Key 4.1.6 Adding Sensors To add motion sensors (AZ100) to the Axesstel Home Alert please follow the instructions below. Up to 200 Motion sensors and other accessories can be added across 4 zones. In the rear housing of the motion sensor, there is a small push button switch which is used for adding the sensor (inclusion) and removing (exclusion) the sensor.
  • Page 45 Please note: You will need to remove the motion sensor battery cover in order to register your sensor. You must be in the programming mode to perform this function. Add Sensor in Zone 1 Func Key11FuncKey Zone 1 LED will light then press the sensor button.
  • Page 46 The location of the button in the AZ100 motion sensor is depicting in figure 8. All approved Z-wave accessories will have an inclusion/exclusion button. Consult the literature provided with those accessories to properly locate the button. Figure 8...

  • Page 47: Pet Immunity

    4.1.7 Pet Immunity The AZ100 passive infrared (PIR) motion detector can be adjusted to provide pet immunity. Remove the back cover of the PIR motion sensor (see figure 6) to adjust the range/sensitivity setting. Moving the jumper to the number 3 position will adjust for minimum sensitivity.

  • Page 48: Adding The Key Fob

    2 beeps and all 4 Zone LEDs will blink green 1 time. 4.1.9 Adding the Key Fob To add the 4-Button Key Fob (AZ300) to the Axesstel Home Alert please follow the instructions below. You must be in the programming mode to perform this function.

  • Page 49: Adding The Panic Key Fob

    4.1.10 Adding the Panic Key Fob To add the 1-Button Panic Key Fob (AZ310) to the Axesstel Home Alert please follow the instructions below. You must be in the programming mode to perform this function. Func Key16FuncKey Press and Release the Panic Key 3 times You need to press the Panic Key Fob button within 30 seconds to registerit correctly.

  • Page 50: Set Exit Mode

    30 Second Delay Func Key72Func Key 45 Second Delay Func Key73Func Key Example: If you want to set the entry delay to 15 seconds, then you would enter the following:   Func Func 4.1.12 Set Exit Mode You can modify the exit time delay to suit your needs. This will delay a sensor from being triggered from between 0 and 120 seconds.

  • Page 51: Factory Reset

    The setting of ‘No Exit Delay’ can only be enabled when the Axesstel Home Alert 100 Series device is armed remotely. Example: If you want to set the exit delay to 60 seconds, then you would enter the following: ...

  • Page 52: Test Mode 1 - Call

    4.1.14 Test Mode 1 – Call Test Mode 1 allows the Axesstel Home Alert to make a phone call to any phone number.Please follow the instructions below. You must be in the programming mode to perform this function. Func Key92Func Keyphone numberFunc Key 4.1.15 Test Mode 2 –...

  • Page 53: Armed Mode

    Stay, and Armed Stay Silent. 4.2.1 Armed Away In the Armed Away mode, when a sensor is triggered, the 100 Series Axesstel Home Alert will emit a high-pitched continuous siren for 4 minutes. All programmed SMS and Call numbers will be sent an alert notifying them of the alarm.

  • Page 54: Armed Away Silent

    4.2.2 Armed Away Silent The Armed Away Silent mode provides essentially the same functionality as the Armed Away mode except when a sensor is triggered no high-pitched siren is audible.The intruder will be unaware that the alarm has been triggered, although SMS/Calls will be sent.
  • Page 55 In the Armed Stay mode, when a sensor is triggered, the 100 Series Axesstel Home Alert will emit a high-pitched continuous siren for 4 minutes. All programmed SMS and Call numbers will be sent an alert notifying them of the alarm.

  • Page 56: Armed Stay Silent

    4.2.4 Armed Stay Silent The Armed Stay Silent mode provides essentially the same functionality as the Armed Away mode except when a sensor is triggered no high-pitched siren is audible.The intruder will be unaware that the alarm has been triggered, although SMS/Calls will be sent.

  • Page 57: Remote Arming Via Key Fob

    4.2.5 Remote Arming via Key Fob You can also arm the Axesstel Home Alert remotely via the Key Fob. Please refer to the instructions included with your Key Fob. 4.2.6 Remote Arming via Smartphone App You can also arm the Axesstel Home Alert remotely via the Smartphone (Android/iOS) App.

  • Page 58: Disarm Via Keypad

    To disarm the Axesstel Home Alert using the keypad simply enter your password. Password 4.3.2 Remote Disarm via Key Fob You can also arm the Axesstel Home Alert remotely via the Key Fob. Please refer to the instructions included with your Key Fob. 4.3.3 Remote Disarm via Smartphone App You can also disarm the Axesstel Home Alert remotely via the Smartphone (Android/iOS) App.

  • Page 59: Alarmed Mode

    If no disarm command is received within 4 minutes the Axesstel Home Alert will re-arm as described in the continued arming section above. Under this scenario the 100 Series will revert back to whatever armed status was previously programmed into the device and an additional SMS will be sent.

  • Page 60: Additional Functions&Features

    Axesstel Home Alert 4.5.1 Audio Monitoring/2-Way Communication You can dial in to your Axesstel Home Alert and the speaker in the 100 Series allows you to monitor the surroundings. Using the speaker and microphone also allows you to call in and have a 2-way conversation with your children or whoever is in the vicinity.

  • Page 61: Axesstel Home Alert Accessories

    4.5.4 Axesstel Home Alert Accessories The list of items below are accessories for the 100 Series Axesstel Home Alert available through Axesstel’s distribution network. Contact your point of purchase for availability. AZ100 - Motion Sensor AZ112 - Window/Door Sensor AZ300.-.4-Button Key Fob...

  • Page 62: Ax240 Smartphone Application

    AX240 Smartphone Application The below sections define the Smartphone Application for the Axesstel Home Alert 200 Series. When the device is set up, a phone number must be manually entered into the main unit in order for it to be recognized from the app. Once in programming mode this can be done by one of the two methods below: Func Key31Func KeySMS #1SMS #1Func Key or...

  • Page 63: Ax240 App For Iphone

    AX240 App for iPhone The AX240 app for iPhone is available from the Apple App Store 1. Phone is powered on Preconditions 2. Launch App Store 1. Open App Store Procedure 2. Search for AX240 App 3. Download the application to the device...
  • Page 64 Done Optional Select Device...

  • Page 66: Manage Call Numbers (Android/Ios)

    Manage Call Numbers (Android/iOS) Preconditions 1. Phone is powered on 2. The AX240 application has been downloaded 3. The SMS number (of the phone using this App) has already been added in the AX240 Add Call number Read numbers from AX140 Add from Phone iPhone only;...

  • Page 67: Manage Sms Numbers(Android/Ios)

    Manage SMS Numbers(Android/iOS) Preconditions 1. Phone is powered on 2. The AX240 application has been downloaded 3. The SMS number (of the phone using this App) has already been added in the AX240 Pre-entered SMS number iPhone only; must Add from Phone Book press Send.

  • Page 68: Delay Time (Entry/Exit )

    Delay Time (Entry/Exit ) Preconditions 1. Phone is powered on 2. The AX240 application has been downloaded 3. The SMS number (of the phone using this App) has already been added in the AX240...
  • Page 69 iPhone only; must press Send.

  • Page 70: Remote Arming/Disarming

    Remote Arming/Disarming Preconditions 1. Phone is powered on 2. The AX240 application has been downloaded 3. The SMS number (of the phone using this App) has already been added in the AX240 Read Status Normal Arming iPhone only; must press Normal Arming;...

  • Page 71: Account Info/Device Status (Android/Ios)

    Account Info/Device Status (Android/iOS) Preconditions 1. Phone is powered on 2. The AX240 application has been downloaded 3. The SMS number (of the phone using this App) has already been added in the AX240...
  • Page 72 iPhone only; must press Send. Status Displayed in SMS Message box. Android...

  • Page 73: Event Log

    Event Log Preconditions 1. Phone is powered on 2. The AX240 application has been downloaded 3. The SMS number (of the phone using this App) has already been added in the AX240...

  • Page 74: Z-Wave

    Z-Wave Interoperability with Z-Wave Devices: Every Z-Wave certified device is designed to work with allother Z-Wave certified devices. The Z-Wave network canintegrate devices of various classes, and these devices canbe made by different manufacturers. The AX140 is a dedicated controller; since it uses the Basic Command Class, it can provide limited control of other Z-Wave devices using this command class.
  • Page 75 2. Plasterboard and wooden walls block less of the radio signal thenconcrete, brick or tile walls which will have more of an effect onsignal strength. 3. Wall mounted Z-Wave devices will also suffer a loss of range asthey are housed in metal junction boxes which could reduce therange by up to 25 to 30%.
  • Page 76 Specific Device Class: SPECIFIC_TYPE_NOT_USED Z-Wave Command Class Controlled Supported COMMAND_CLASS_BASIC COMMAND_CLASS_SENSOR_BINARY COMMAND_CLASS_VERSION COMMAND_CLASS_MANUFACTURER_SPECIFIC COMMAND_CLASS_WAKE_UP COMMAND_CLASS_ALARM COMMAND_CLASS_CONTROLLER_REPLICATION...
  • Page 77 Compatible Devices: Z-Wave devices may vary; follow the instructions in the User’s Guide for your specific device when adding and deleting devicesinto the Z-Wave network. Not all features are supported for off-the-shelf Z-Wave devices. Basic Z-Wave Functions: Adding 3 party vendor Z-Wave device; please refer to the instructions for the Z-Wave device that you are installing.
  • Page 78  Association: After inclusion, define the relationship between devices (primary/secondary), by specifying one as primary to control the other secondary device. On AX140 enter the command [#password81Group IDFunc-Key]; on the other Z-Wave sensor [Click the button in secondary sensor first then in the primarysensor;...
  • Page 79  Learn Mode: How to make the AX140 become a secondary controller. On AX140 enter the command [#password85Func-Key]. Click Z-Wave button on the primary controller.  Controller Shift: How to go back/shift back to primary controller. On AX140 enter the command [#password86Func-Key]. Click Z-Wave button on the secondary controller.

  • Page 80: Operating Specifications

    Operating Specifications Base Unit AX240 Item Description Air Interface CDMA2000 1X-Advanced RF Frequency 800MHz/1900MHz Dual Band 2 RJ-11 Ports (bridged), Max 4 REN DC Power Jack Interface Power On/Off Button TNC Connector for CDMA antenna AGPS for E911 Service Special Features...

  • Page 81: Alert Panel Az900

    Size 6.8*5.0*1.3 inches (174*128*34 mm) Weight 9 ounces (255g) (without battery) Operating Temperature -13~140 F (-25~+60 Operating Humidity 0% to 95% Alert Panel AZ900 Item Description CDMA 2000/1XRTT 800/1900 MHz Size 7.8*4.9*1.5 inches (198*126*38 mm) Weight 12 ounces (340g) Antenna CDMA Dual Band antenna Z-Wave 908.42MHz Up to 100 feet line of sight...

  • Page 82: Motion Sensor Az100

    Battery Z-Wave Band Frequency 908.42MHz RSSI -102dBm Operating Temperature 14~122 F (-10~+50 Storage Temperature -4~158 F (-20~+70 Humidity 0% to 95% Motion Sensor AZ100 Item Description Detection mode Passive infrared signal (PIR) Size 3.3*2.5*1.8 inches (85*65*45 mm) Weight 2.8 ounces (80g) Antenna Build in Z-Wave antenna Transmit distance...

  • Page 83: Safety Information

    Battery Z-Wave Band Frequency 908.42MHz RSSI -102dBm Working Temperature 32~122 F (0~+50 Storage Temperature 14~176 F (-10~+80 Humidity 0% to 95% Safety Information This device complies with Part 15 of the FCC Rules. Its operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 84 product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna.
  • Page 85 Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. AX240 Series v0.4 20130816 AXESSTEL INC. 6815 Flanders Drive Ste. 210 San Diego, CA 92121, USA www.axesstel.com...
  • Page 86 © Axesstel Inc, All Rights Reserved...

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