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Multiserver 500
CUSTOMER
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com
5 0 0
V E R
I S E R
M U L T
MARCH 1996
MX400A
MX401C
MX402C
MX403C
D L S
D R
I S T
P O
E X E
MX404C
MX406C
MX407C
MX410C
A T M
R S V

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Summary of Contents for Black Box Multiserver 500

  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 FCC AND IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
  • Page 3 MULTISERVER 500 Trademarks AT&T ® is a registered trademark of American Telephone and Telegraph Company. ® is a registered trademark of Underwriters Laboratories Incorporated.
  • Page 4: Table Of Contents

    Chapter 4: Using the LCD and Keypad......................21 Chapter 5: Using the Command Port.........................28 Factory Defaults ............................28 Connecting Asynchronous Terminals ......................30 5.2.1 Conecting a Single Multiserver 500 ....................30 5.2.2 Connecting Multiple Multiserver 500s ..................31 Impedance Strapping ..........................32 CMD IN and CMD OUT Connectors......................33 Accessing the Command Port........................34...
  • Page 5 MULTISERVER 500 Operating the Multiserver 500 ........................44 6.4.1 Establish a Data Connection ......................44 6.4.2 To Make a Telephone Call......................44 6.4.3 To Send a Fax Message ........................47 Chapter 7: Diagnostics and Troubleshooting ....................48 Automatic Self-Test ............................48 User-Initiated Tests ............................48 7.2.1 Suggested Test Sequence.......................50 7.2.2...
  • Page 6 Multiserver 500, Front and Rear Views ......................11 Multiserver 500 Block Diagram ........................12 Cable and Power Connectors........................16 Clocking with Multiserver 500 Connected to a DCE Device ..............17 Installing or Removing the Voice/Fax Interface Module.................18 Setting the Time and Date ..........................20 Reconfiguring the Command-Port Parameters ..................29 Connecting the Asynchronous Terminal ....................30...
  • Page 7 MULTISERVER 500 RS-232-to-RS-232 DCE Crossover Cable (EZ423-0015) ................85 Pin Assignments for the V.35 COMPOSITE and DATA CHANNEL Connectors........86 V.35-to-DCE Crossover Cable (EHN070-005M) ..................87 Pin Assignments for the RS-530 COMPOSITE and DATA CHANNEL Connectors .......88 RS-530-to-RS-530 DCE Crossover Cable .....................89 RS-530-to-RS-449 DCE Crossover Cable .....................90 RS-530-to-X.21 DCE Crossover Cable ......................91...
  • Page 8: Chapter 1: Specifications

    Speeds (bps) — 7200, 9600, 14,400, 19,200, 38,400, 56,000, 64,000, 72,000 EIA Controls: — 4 full-duplex control signals supported NOTE: The Multiserver 500 will not operate with clock rates, internal or external, other than those specified above. Voice/Fax Channel Interface Types — E&M, FXS, or FXO, depending...
  • Page 9: Allowable Rate Combinations

    MULTISERVER 500 Stop Bits — 1, 1.5, and 2 per character Composite Sync Data DBA Max Maximum Rate Rate Sync Rate Async Rate Flow Control — X-ON/X-OFF ---------------------------------------------------------------------------- 38400 1200 14400 28800 2400 14400 Allowable Rate Combinations 3600 19200 Table 1-1 shows the allowable combinations of...
  • Page 10 CHAPTER 1: Specifications Composite Sync Data DBA Max Maximum Indicators — Self-test, EEPROM test, local and remote data loopback tests, and local and Rate Rate Sync Rate Async Rate remote composite loopback tests ---------------------------------------------------------------------------- 64000 1200 14400 38400 Power Requirements — 100-250 VAC, @ 0.9A, 50- 60Hz 2400 14400...
  • Page 11: Chapter 2: Introduction

    At the remote end the symbols are remodulated to the correct standards. The Multiserver 500 is a standalone voice/fax/data A typical Multiserver 500 application is shown in multiplexor. It converts analog voice into low-bit- Figure 2-1. rate digital format, and multiplexes the digitized voice with data into a composite digital stream.
  • Page 12: Multiserver 500, Front And Rear Views

    CHAPTER 2: Introduction FRONT VIEW PO IS TD RD LS RS VA TM MULTISERVER 500 LCD DISPLAY KEYPAD LED INDICATORS REAR VIEW DC POWER PORT-IN PORT-OUT COMPOSITE DATA CHANNEL Figure 2-2. Multiserver 500, Front and Rear Views.
  • Page 13: Block Diagram

    Attached to the Figure 2-3 is a diagram of the basic building blocks basic building blocks are the LCD display and that make up the Multiserver 500: the digital power-supply unit. processing module, the voice/fax interface module,...
  • Page 14: Voice/Fax Interface Module

    When several muxes are controlled by a single interface module. terminal, the CMD PORT-IN connector connects to the previous Multiserver 500 (or terminal, if it is the The mux can accept both synchronous data first unit in line) and the CMD PORT-OUT...
  • Page 15: Options14

    MX400A-422/232: RS-422 composite interface, RS-232 data interface 2.6 Models Covered in This Manual • Base unit (MX400A-232/232) The basic Multiserver 500 is part number MX400A- 232/232. You might also have ordered it in any of • MX410C-422 Interface Card the optional configurations: In addition to the Multiserver 500 (MX400), this MX400A-35/35: V.35 composite interface, V.35 data...
  • Page 16: Chapter 3: Installation

    Use the following procedures as a setup guide. • If applicable, one modular cable for connecting your FXS or FXO interface module to 3.1 Unpacking the Multiserver 500 telephone equipment • One RJ-45-to-DB25 adapter Unpack and inspect the equipment. Report any physical damage to the shipping carrier.
  • Page 17: Installing The Multiserver

    ONNECTIONS equipment you’re connecting to—and with the type of voice/fax interface module installed in the Figure 3-1 shows the rear panel of the Multiserver 500. Refer to Appendixes A through C Multiserver 500. for details. 1. Composite Interface 4. Power Connection...
  • Page 18: Setting The Composite Transmit Clock

    2. Set the clock rate (9600) of the local unit to Composite Link external: >COM C=EX R=9600 <cr> External Clock DATA SOURCE MULTISERVER 500 DCE DEVICE Set for External Clock Figure 3-2. Clocking with Multiserver 500 Connected to a DCE Device...
  • Page 19: Installing The Voice/Fax Interface Module

    Otherwise, the system will lock Tool Required: Medium-sized flat-head screwdriver. To install: 1. Facing the rear of the Multiserver 500, place the voice/fax interface module in the card guides, then slide it toward the rear until it is firmly seated in its mating connector in the digital module.
  • Page 20: Setting The Time And Date

    Multiserver is powered up. connector, then slide it out of the Multiserver 500. See Chapter 6 for additional Command Port details. To set the time of day and date from the...
  • Page 21: Setting The Time And Date

    MULTISERVER 500 Multiserver 500 Time 00:00:00 press down arrow MAIN MENU press down arrow CONFIGURE PARAM press down arrow VOICE CHANNEL press left arrow twice SET TIME AND DATE press down arrow SET TIME SET DATE press down arrow DATE: 01/01/00...
  • Page 22: Chapter 4: Using The Lcd And Keypad

    CHAPTER 4: Using the LCD and Keypad 4. Using the LCD and Keypad One of the ways to configure and monitor the Multiserver 500 is to use the LCD/keypad. For the Command Port method, see Chapter 5. Main Menu Status...
  • Page 23 MULTISERVER 500 Configure Param (cont.) Analog Interface Ringing Frequency Signalling Operation Extra Gain 25_Hz 50_Hz Format 2-Wire 4-Wire None Pulsed AC-15 Input Gain* Output Ring Type Impedance Attenuation* 0 -1 Repeated Interrupted Interrupted 600 Ohms Complex * If you operate your equipment in the U.S.A. or Canada, input gain and output attenuation levels must be set to 0 dB.
  • Page 24 CHAPTER 4: Using the LCD and Keypad Configure Param (cont.) Command Port Parity Stop Data* Data Flow Local Device Bits Bits Rate Control Echo Number None Xon/Xoff 0..8 Enable Disable 1200 4800 19200 Auto 2400 9600 None Even Mark Space NOTE: When you change these Command Port parameters, they become effective after you select a Save and then a Reset.
  • Page 25 MULTISERVER 500 Configure Param (cont.) Data Channel Asynchronous Synchronous Signal (see next page for parameters) Echo Parity Stop Bits Data Bit* Data Rate Flow Control Xon/Xoff None CTS/ None Even Mark Space Enable Disable 2400 4800 9600 19200 38400 1200...
  • Page 26 14400 38400 64000 NOTE: The Multiserver 500 will not operate with clock rates, internal or external, other than those specified above. * Refer to Section 6.4.1 for a definition of Dynamic Bandwidth Allocation. Parameters shown in bold are default values.
  • Page 27 MULTISERVER 500 Main Menu (cont.) Status Self Test Current* Diagnostics System Voice Analog Composite Data Configuration Channel Channel Remote Comp. Local Comp. self test passed Remote Data self test active Local Data checksum failed Comp. Loop ram failed Link Clock...
  • Page 28 CHAPTER 4: Using the LCD and Keypad Main Menu (cont.) Diagnostics Local Local Self Terminate Composite Data Test Remote Remote EEPROM Composite Data...
  • Page 29: Chapter 5: Using The Command Port

    Local Echo: Enabled the Command Port to configure and monitor the Multiserver 500. See Section 6.3 for default details. If your terminal meets all of the above parameters (with the exception of device number), including 5.1 Factory Defaults any of the compatible ABR rates, your Command Port is ready for operation.
  • Page 30: Reconfiguring The Command-Port Parameters

    CHAPTER 5: Using the Command Port Main Menu Configure Parameter Composite Save Link Password Analog Data Load Channel From Voice Set Time Channel & Date Command Port Parity Stop Bit Data Data Flow Local Device Bits Rate Control Echo Number None Xon/Xoff 0..8...
  • Page 31: Connecting Asynchronous Terminals

    As shown in Figure 5-2, there are two RJ-45-type 5.2.2 C Command Port connectors located on the rear ONNECTING ULTIPLE ULTISERVER panel of the Multiserver 500: CMD IN and CMD OUT. Cable requirements and pinouts are detailed DC POWER PORT-IN PORT-OUT COMPOSITE DATA CHANNEL Figure 5-2.
  • Page 32: Connecting Multiple Multiserver 500S

    Before connecting them, you must the range of 2 through 8, as long as no two units configure each Multiserver 500 with a fixed data have the same number. rate and then with a device number from the LCD and keypad.
  • Page 33: Impedance-Strapping Requirements

    MULTISERVER 500 High Impedance Impedance Figure 5-5. Location of Command-Port Impedance Header E5 on the Serial Interface Module. You can strap the Command Port receiver for either position the jumper over pins 2 and 3. high-impedance (30K Ω) or low-impedance (5K Ω) •...
  • Page 34: Cmd In And Cmd Out Connectors

    To CMD Port-in of next Multiserver 500 in daisy-chain Daisy-chain Data In Daisy-chain Data Out CMD Port-Out Connector Modular Cable Legend: = Input to Multiserver 500 = Output from Multiserver 500 Figure 5-6. CMD IN and CMD OUT Connector Pin Assignments (RS-422 Interface).
  • Page 35: Accessing The Command Port

    Figure 5-7. Power Up Daisy Enter Enter Chain <Ctrl> C Device Number Command Port Enter <cr><cr> in quick succession Password Configured Enter Password Multiserver 500 Display Copyright (c) 1993 All rights reserved Figure 5-7. Flowchart for Accessing the Command Port.
  • Page 36 CHAPTER 5: Using the Command Port Start Session To Change to Remote Command Port, enter <Remote> command To Return to Local Command Port, enter <Exit> command Session Completed Either* Enter Enter <Ctrl> C <Exit> * If daisychaining or reconfiguring Command Port, enter <Ctrl> C to end session. Otherwise, enter <exit>. Figure 5-7.
  • Page 37 LOAd Sets parameters to factory-default values or last saved configuration Configuring the Prompt values. When you first turn on the Multiserver 500, the Remote Accesses remote Command Port. following prompt will appear on the terminal screen: >. SAve...
  • Page 38 CHAPTER 5: Using the Command Port more information, but will be executed when a space. entered. The parameters above become effective • Parameters of the same command may be immediately when entered, but are not stored in chained together as a single entry, with each EEPROM (nonvolatile memory) until saved.
  • Page 39 MULTISERVER 500 Device Number: 0 through 8 by a space. To save the newly set parameters in EEPROM, type >SA <cr>. Example: >CMD RA=9600 will set the Command Port rate to 9600. DIAgnostics Be sure to separate each command in the string...
  • Page 40 CHAPTER 5: Using the Command Port Serial Module 001 Voice & Data UNA = OFF, B0 = OFF, RTS = OFF, Revision Level: B DTR = OFF Serial Module Type: Standard Output: Self-Test passed, EEPROM passed, No DCD = OFF, RI = OFF, CTS =ON active loopback DSR = OFF, for Synchronous Data: COMposite...
  • Page 41 MULTISERVER 500 Enable OFF, SILENCE, HOOK Voice Channel configuration Example: >SY RA=38400 MAX=56000 DBA=HOOK <cr> will set the sync channel BUSYstate = SYStem, minimum rate to 38,400 bps, maximum rate to 56,000 bps, and DBA (dynamic bandwidth BACKground = Silence,...
  • Page 42: Chapter 6: Operation

    LED indicators are on the front panel of the Multiserver 500, as shown in Figure 6-1. Their functions are summarized in Table 6-1. PO IS TD RD LS RS VA TM MULTISERVER 500 LCD DISPLAY KEYPAD LED INDICATORS Figure 6-1. The Front Panel of the Multiserver 500.
  • Page 43 Unit is powered up and has passed the self-test. Power is off. Flashing Self-test failed. ---------------------------------------------------------------------------------------------------------------------------------------------------------------- IS (In Sync) The local Multiserver 500 is in sync with the remote Multiserver 500. The local and remote Multiserver 500s are out of sync. ---------------------------------------------------------------------------------------------------------------------------------------------------------------- TD (Transmit Data) Flickering Data channel is transmitting data.
  • Page 44: The Lcd And The Keypad

    Chapter 5 explains how to DAtaport use the LCD and keypad. Type: Synchronous 6.3 Default Configuration Settings CTS: When the Multiserver 500 is first turned on, the interfaces are configured with the following default CTSDelay: None values: DCD: Analog Interface...
  • Page 45: Operating The Multiserver 500

    FXS voice/fax interface allocation. module. Figure 6-3 shows the steps involved when the Multiserver 500 at the local end is fitted with Fixed bandwidth allocation means that the channel either an FXO or E&M interface module.
  • Page 46: Telephone Calls From Local Fxs Interfaces

    CHAPTER 6: Operation FXS-TO-FXS LOCAL REMOTE MULTISERVER 500 MULTISERVER 500 Digital Digital Proc Proc Module Module Module Module Lift telephone and speak when other party answers. FXS-TO-FXO LOCAL REMOTE MULTISERVER 500 MULTISERVER 500 Digital Digital Proc Proc Module Module Module...
  • Page 47: Telephone Calls From Local Fxo Or E&M Interfaces

    MULTISERVER 500 FXO-TO-FXS LOCAL MULTISERVER 500 Digital ST 456 Proc. Trunk Station Module Module Side Side ST 123 REMOTE MULTISERVER 500 Digital Proc. Module Module Lift telephone at local station 123. Wait for dial tone from PBX. Dial 456. Speak when other party answers.
  • Page 48: To Send A Fax Message

    CHAPTER 6: Operation 6.4.3 T Notes About Voice/Fax Channel Parameters END A ESSAGE Any voice application shown in Figures 6-1 and 6-2 • Voice/fax channel parameters are configured works for fax transmission simply by replacing the using two separate commands (from the telephone sets with fax machines.
  • Page 49: Chapter 7: Diagnostics And Troubleshooting

    7.2 User-Initiated Tests As an aid to installation and fault isolation, the NOTE: Both Multiserver 500s must be set to the Multiserver 500 incorporates a set of user-initiated same composite clock rate. Otherwise, the diagnostic tests: self-test, local and remote data system will lock up.
  • Page 50: Tests In The Diagnostics Menu

    CHAPTER 7: Diagnostics and Troubleshooting Main Menu Diagnostics Local Remote Local Remote Self EEPROM Terminate Composite Composite Data Data Test Figure 7-2. Tests in the Diagnostics Menu. From the LCD/keypad, follow the path in NOTE: If you have selected the self-test, local and remote data loopback tests, or local Figure 7-2 to get the available options and select the composite loopback test, the test will stay...
  • Page 51: Suggested Test Sequence

    The test will last approximately 5 seconds, and the 1. Perform the EEPROM test. If it passes, it verifies TM LED will be on for the duration of the test. that the Multiserver 500 can store and retrieve data from the EEPROM. 7.2.3 S 2.
  • Page 52: Local Composite Loopback Test

    Refer to Chapter 4 or The main purpose of the local composite loopback Chapter 5 for configuration details. test is to verify that the Multiserver 500 is capable of multiplexing voice and data—and to produce a 3. Put the Multiserver 500 into local data...
  • Page 53: Local Composite Loopback Test

    Digital Processing Unit Voice/Fax Interface Module (FXS) Composite Serial Driver Interface Module Figure 7-4. Local Composite Loopback Test. Multiserver 500 with FXO Interface Module Access Code Trunk Station Side Side Multiserver 500 with E&M Interface Module Access Code Station Trunk...
  • Page 54 If your Multiserver 500 is fitted with an FXO type voice/fax interface module, you must first dial the station number that connects to the Multiserver 500 in order to perform Diagnostics a voice test. Similarly, if your Multiserver 500 is fitted with an Local Composite E&M type voice/fax interface module, you must...
  • Page 55: Remote Composite Loopback Test

    MULTISERVER 500 7.2.6 R 4. Put the Multiserver 500 into remote composite EMOTE OMPOSITE OOPBACK loopback. To do that, The main purpose of the Remote Composite Loopback Test is to verify that the link is up and a. From the Command Port, enter: that the local and remote Multiserver 500s can synchronize and communicate.
  • Page 56: Setting Up A Remote Composite Loopback Test

    CHAPTER 7: Diagnostics and Troubleshooting Local Multiserver 500 Digital Processing Module Voice/Fax Interface Module (FXS) Composite Serial Driver Interface Module Remote Multiserver 500 Digital Processing Module Composite Driver Figure 7-6. Setting Up a Remote Composite Loopback Test.
  • Page 57: Setting Up A Remote Data Loopback Test

    MULTISERVER 500 Local Multiserver 500 Digital Processing Module Voice/Fax Interface Module Composite Serial Driver Module Remote Multiserver 500 Digital Processing Module Voice/Fax Interface Module Composite Serial Driver Interface Module Figure 7-7. Setting Up a Remote Data Loopback Test.
  • Page 58: Remote Data Loopback

    CHAPTER 7: Diagnostics and Troubleshooting The remote data loopback test examines the 4. Put the Multiserver 500 into remote data loopback. To do this, integrity of the data channel across the link. While this test is in progress, it does not affect the normal a.
  • Page 59: Appendix A: Fxs Voice/Fax Interface Module

    FCC, so it cannot be agencies. connected to a public network. A.1 Connectors on the Back Panel Figure A-1 shows a typical FXS application. For clarity, the Multiserver 500 is represented by the FXS voice/fax interface cards. LOCAL REMOTE MULTISERVER 500 MULTISERVER 500 Figure A-1.
  • Page 60: Connectors On The Back Panel

    APPENDIX A: FXS Voice/Fax Interface Module SG — R Legend: Ring — No Connection Signal Ground SG — R Figure A-2. Connectors on the Back Panel of the FXS Interface Module. There are two connectors on the back panel of the telephone equipment.
  • Page 61: Cable Connections

    MULTISERVER 500 be carried out by a qualified technician. To make the connection, first remove the female Wires used for this purpose must be plug. Then insert each cable lead into the cutout on ® type CM, 22/24 AWG, 4-conductor.
  • Page 62: Strapping

    10 KHz to 10 MHz Transverse or Longitudinal Noise: ≤-70 dBm (enhanced models only) See Section 3.4 for removal/replacement of the Multiserver 500 interface modules, including the Non-Linear Distortion (Multitone Signal) — FXS interface card. Second Harmonic: ≥40 dB below signal; Third Harmonic: ≥40 dB below signal...
  • Page 63 MULTISERVER 500 Size — 6.5"W × 6"D (16.5 × 15.2 cm)
  • Page 64: Appendix B: Fxo Voice/Fax Interface Module

    • MX403C—FXO Standard Loop Start. This Office loop start equipment. It lets the PBX station model meets North American regulatory agency or central office extend over the Multiserver 500 safety requirements. network to a remote site. Figure B-1 shows a typical FXO application.
  • Page 65: Connectors On The Back Panel

    MULTISERVER 500 SG — R Legend: Ring — No Connection Signal Ground SG — R Figure B-2. Back Panel of the FXO Analog Interface Module. There are two connectors located on the back panel of J2 are connected, respectively, to pins 1 and 2 of of the FXO: J2 and TB1 (see Figure B-2).
  • Page 66: Cable Connections

    APPENDIX B: FXO Voice/Fax Interface Module If you are connecting to a punch block, use the head screwdriver. We recommend that you color terminal block (TB1). Use a cable with bare-wire code the cable leads for easy identification. leads (not included) to connect the terminal block Make the connection by first removing the female and the punch block.
  • Page 67: B-5 Locations Of The Straps On The Fxo Interface Module

    MULTISERVER 500 implemented by an RC network connected Enhanced FXO Interface Module across the dial pulse relay U9. To disconnect There are 12 movable straps located on the the RC network, remove strap E7. enhanced FXO interface module: E1 through E5 3.
  • Page 68: Removing Or Replacing The Module

    See Section 3.4 for removing or replacing the 10 KHz to 10 MHz, Transverse or Longitudinal Noise: ≤70 dBm (enhanced models only) Multiserver 500 interface modules, including the FXO interface module. Non-Linear Distortion, Second and Third Harmonics (Multitone Signal) — ≥40 dB below B.4 Specifications...
  • Page 69: Appendix C: E&M Voice/Fax Interface Module

    The E&M Voice/Fax Interface Card interfaces the Type I is the most common type used in the United voice/fax section of the Multiserver 500 with the States, while Type V is common throughout the rest trunk side of a Private Branch Exchange (PBX) as of the world.
  • Page 70: Telephone-Interface Connectors

    APPENDIX C: E&M Voice/Fax Interface Module SB E M SG T R1 T1 SB E M SG T R1 T1 Figure C-2. Connectors on the Back Panel. C.2 Telephone-Interface Connectors 1. Remove the plug from the 8-pin terminal block. 2. Use a cable with bare-wire leads (not included). The telephone interface signals are terminated in Insert each cable lead into the cutout at the an 8-pin tie trunk terminal block on the back panel...
  • Page 71: C-3 Connecting The E&M Cable

    MULTISERVER 500 Terminal Block Back Panel of Interface Module 8 7 6 5 4 3 2 1 SB M E SG R1 T1 R T Insert Secure Cable Leads Cable Here (8 Places) Lead Here Terminal Block Plug M E SG...
  • Page 72: Connection Diagrams

    APPENDIX C: E&M Voice/Fax Interface Module Table C-1. E&M Lead States Lead State Type I Type II Type V E (output) Idle Open Open Open Active Close (SG) M (input) Idle Open Open Active -48 V Close (SB) SG = Signal Ground SB = Signal Battery Table C-1 is a summary of the E and M idle and C.5 Connection Diagrams...
  • Page 73: C-4 Type I Interface Connection

    MULTISERVER 500 E&M Interface Module Strapped for Type I Detector -48V Detector 1µf 2-wire Operation 4-wire Operation Figure C-4. Type I Interface Connection.
  • Page 74: C-5 E&M Type Ii Interface Connection

    APPENDIX C: E&M Voice/Fax Interface Module E&M Interface Module Strapped for Type II -36V Detector -48V Detector 1µf 2-wire Operation 4-wire Operation Figure C-5. E&M Type II Interface Connection.
  • Page 75 MULTISERVER 500 E&M Interface Module E&M Interface Module Strapped for Type V Strapped for Type II Detector -36V -48V Detector 1µf 2-wire Operation 4-wire Operation Figure C-6. E&M Type V Interface Connection.
  • Page 76: Strapping

    APPENDIX C: E&M Voice/Fax Interface Module C.7 Strapping the R and R1 leads. 4. Strap E14 is used to shunt out the series resistor Enhanced E&M Voice/Fax Interface Card in the E lead in case the loop resistance is too high to trip the detector inside the PBX.
  • Page 77: Removing Or Replacing The Module

    Idle Channel Noise — Inband “C” Message: ≤ 20 See Section 3.4 for removal/replacement of the dBrnc/65 dBmpo; Psofometric: ≤ 65 dBrnc/65 Multiserver 500 interface modules, including the dBmpo; Out of band, 10 KHz to 10 MHz E&M interface module.
  • Page 78: Appendix D: Changing The Data Interface Types

    X.21, may be derived from an RS-530 type using 500. Do NOT attempt to remove the top X.21 special converter cables. Refer to Appendix F cover while the Multiserver 500 is for cabling details. connected to the power source. L T I...
  • Page 79: Removing The Top Cover

    MULTISERVER 500 CAUTION! D.2 Configuring the Interfaces Observe standard industry practices Composite Interface concerning the handling of static- sensitive electronic components. Use Table D-1 is a configuration matrix for the suitable grounding for the unit, in your composite interface. The column headings in work area, and on your person.
  • Page 80: Configuring The Composite Interface

    APPENDIX D: Changing the Data Interface Types X3 and X4 1 2 3 1 2 3 Figure D-2. Configuring the Composite Interface.
  • Page 81: Replacing The Top Cover

    MULTISERVER 500 To configure the data channel interface, consult Table D-2 and Figure D-3 and follow the guidelines given for the composite interface. Table D-2. List of Configuration Items for the Data Channel Interface Interface Daughterboard Cable D Headers Jumper...
  • Page 82: Configuring The Data-Channel Interface

    APPENDIX D: Changing the Data Interface Types X2 and X5 1 2 3 1 2 3 Figure D-3. Configuring the Data-Channel Interface.
  • Page 83: Appendix E: Agency And Telephone-Company Requirements

    Information provided in the following paragraphs is but not in others, the problem is due to the telephone interface. applicable only to Multiserver 500 units installed in the U.S.A. and Canada. If your installation is 2. The problem may be in your equipment. If the located outside of the U.S.A.
  • Page 84 APPENDIX E: Agency and Telephone-Company Requirements precaution may be particularly important in rural Section 10.2 areas. Notice: The Load Number (LN) assigned to each CAUTION! terminal device denotes the percentage of the total load to be connected to a telephone loop which is You should NOT attempt to make such used by the device, to prevent overloading.
  • Page 85: Appendix F: Cabling And Pin Assignments

    Cabling for the voice/fax channel depends on the type of interface module installed in the The composite and data channel Multiserver 500, and is given in Appendixes A, B, connectors require shielded cables in and C. order to maintain compliance with Title 47 of the Code of Federal Regulations, F.1 Cables for the Composite Interface...
  • Page 86: Rs-232-To-Rs-232 Dce Crossover Cable (Ez423-0015)

    APPENDIX F: Cabling and Pin Assignments PIN 1 25-PIN CONNECTOR 25-PIN CONNECTOR (MALE) (MALE) GROUND SIGNAL GROUND RLSD UNASSIGNED TX CLOCK RX CLOCK EXTERNAL RX CLOCK EXTERNAL TX CLOCK BUSY TO MULTISERVER TO DCE COMPOSITE CONNECTOR DEVICE Figure F-2. RS-232-to-RS-232 DCE Crossover Cable (EZ423-0015).
  • Page 87: Pin Assignments For The V.35 Composite And Data Channel Connectors

    MULTISERVER 500 V.35-to-DCE Pin assignments for the COMPOSITE and DATA CHANNEL connector configured for V.35 signal levels are shown in Figure F-3 Use a crossover cable with male terminations at each end. See Figure F-4. RS-530-to-RS-530 DCE RD A RD B SER.
  • Page 88: V.35-To-Dce Crossover Cable (Ehn070-005M)

    APPENDIX F: Cabling and Pin Assignments PIN 1 DB25 CONNECTOR V.35 CONNECTOR P1 (MALE) P2 (MALE) RD A TD A RD B TD B SER. CLK. RX EXT. A SER. CLK. TXA SER. CLK. RXEXT. B SER. CLK. TXB TD A RD A TD B RD B...
  • Page 89: Pin Assignments For The Rs-530 Composite And Data Channel Connectors

    MULTISERVER 500 Pin assignments for the COMPOSITE and DATA CHANNEL connectors configured for RS-530 signal levels are shown in Figure F-5. Use a crossover cable (order code TC) with male terminations at each end to connect to an RS-530 DCE device. See Figure F-6.
  • Page 90: Rs-530-To-Rs-530 Dce Crossover Cable

    APPENDIX F: Cabling and Pin Assignments PIN 1 PIN 1 DB25 CONNECTOR DB25 CONNECTOR P1 (MALE) P2 (MALE) TD (A) RD (A) TD (B) RD (B) RD (A) TD (A) RD (B) TD (B) RLSD (A) RTS (A) RLSD (B) RTS (B) RTS (A) RLSD (A)
  • Page 91: Rs-530-To-Rs-449 Dce Crossover Cable

    MULTISERVER 500 Pin assignments for the COMPOSITE and DATA terminations at each end to connect to an RS-449 CHANNEL connectors configured for RS-530 signal DCE device. See Figure F-7. levels are shown in Figure F-5. Use a crossover cable RS-530-to-X.21 DCE Crossover Cable...
  • Page 92: Rs-530-To-X.21 Dce Crossover Cable

    APPENDIX F: Cabling and Pin Assignments Pin assignments for the COMPOSITE connector configured for RS-530 signal levels are shown in Figure F-5. Use a crossover cable (order code EHN073-005M) with male terminations at each end to connect to an X.21 DCE device. See Figure F-8. PIN 1 DB25 CONNECTOR DB15 CONNECTOR...
  • Page 93: Data-Channel Interface Cables

    MULTISERVER 500 F.2 Data-Channel Interface Cables RS-232 to DTE Pin assignments for the DATA CHANNEL connector configured for RS-232 signal levels are shown in Figure F-1. Use a straight cable (order code EDN16C-xxxx-MF) with male-to-female terminations. See Figure F-9. PIN 1...
  • Page 94: F-10 V.35-To-Dte Straight Cable (Ehn071-005M)

    APPENDIX F: Cabling and Pin Assignments V.35 to DTE Pin assignments for the DATA CHANNEL connector configured for V.35 signal levels are shown in Figure F-3. Use a straight cable (order code EHN071-005M) with male-to-female terminations. See Figure F-10. PIN 1 DB25 CONNECTOR V.35 CONNECTOR P1 (MALE)
  • Page 95: Rs-530-To-Rs-530 Dte Straight Cable

    MULTISERVER 500 Figure F-5. Use a straight cable (order code RS-530-to-RS-530 DTE EHN076-005M) with male-to-female terminations, to Pin assignments for the DATA CHANNEL connector connect to an RS-530 DTE device. See Figure F-11. configured for RS-530 signal levels are shown in...
  • Page 96: Rs-530-To-Rs-449 Dte Straight Cable

    APPENDIX F: Cabling and Pin Assignments shown in Figure F-5. Use a straight cable (order RS-530-to-RS-449 DTE code EHN074-005M) with male-to-female Pin assignments for the DATA CHANNEL terminations, to connect to an RS-449 DTE device. connector configured for RS-530 signal levels are See Figure F-12.
  • Page 97 MULTISERVER 500 RS-530-to-X.21 DCE Straight Cable Pin assignments for the DATA CHANNEL connector configured for RS-530 signal levels are shown in Figure F-5. Use a straight cable (order code EHN072-005M) with male/female terminations to connect to an X.21 DTE device. See Figure F-13.
  • Page 98 1 milliwatt into 600 ohms. DC signaling One of three configuration options that selects the way the Multiserver 500 controls the busy state of A configurable option in the Multiserver 500 fitted the voice/fax channel: always off, always on, or with an E&M-strapped voice/fax interface module.
  • Page 99 The central computer (or computer systems) that In industry usage, a signaling convention between provides primary data processing functions or data voice PBXs. As related to the Multiserver 500, an base access. interface module compatible with the tie-trunk side of a voice PBX.
  • Page 100 Interrupted ring A line condition caused when a telephone handset is removed from its cradle. A configuration option for the Multiserver 500 On-hook voice/fax channel fitted with an FXS interface module. When the channel is configured for...
  • Page 101 Tone signaling Options related to signaling that are configurable in the Multiserver 500. When fitted with an FXS A configurable option in the Multiserver 500 fitted interface module, the options include repeated with an E&M interface module, also known as AC- ringing, interrupted 2/4 ringing, and interrupted 2- 15.
  • Page 102 GLOSSARY 2-wire/4-wire A configuration option that matches the E&M voice/fax interface module with the PBX tie trunk. In a 4-wire system, the audio signal is transmitted over one pair of wires and received over the other pair. In a 2-wire system, the same pair of wires is used for both transmit and receive.
  • Page 103: Index

    MULTISERVER 500 Index Cables ..............16, 82 Interfaces ............13-14 Cabling diagrams.............82 Key Telephone System ..........58 Canadian Department of Communications ..83 Keypad..............21, 43 Clocking ..............17 LCD ..............13, 21, 43 CMD IN and CMD OUT Connectors ....33 LED Indicators ............41 Command Port ..........13, 28 Local Composite Loopback Test ......51...
  • Page 104 © Copyright 1996. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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