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7. The Quick Setup Wizard can't configure My Network setting.
Answer:
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Make sure that your RJ-45 cable is connected with the NAS Drive Kit and your Router.
-
Check the LAN LED of the NAS Drive Kit, and make sure that it is Green.
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Check the power of the NAS Drive Kit and the Router and make sure that both are on.
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Check your PC's IP address, make sure that it has a static IP or connects with a router
with DHCP Client. As for the setting, Please refer to the "IP Protocol Setup" Chapter.
-
Remove other network cables and connect your PC direct to the NAS Drive Kit. Run the
Quick Setup Wizard again. Connect the device and your PC to your LAN.
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The system is down. Reboot the system with Web-based UI or press the Default Button to
restore the factory default setting and reboot.
8. I use the NAS Drive Kit as a Web/ FTP server, but the users that are outside the LAN can't
access it.
Answer: To use NAS Drive Kit as a FTP server without fixed IP or domain name, please
setup your DDNS and Port Mapping of router (IP Sharing) first. As for the setting, please
refer to the DDNS and Port mapping in your router's Manual.
9. I can't access the NAS Drive Kit.
Answer:
-
Check the LAN LED of NAS Drive Kit, and make sure that it's Green.
-
The system is down. Reboot the system with Web-based UI or press the Default
Button to restore the Factory default setting and reboot.
-
When the concurrently connected users are over five, the system will block other users
who want to access. Please check the Samba Users / FTP Users by clicking the "Click
here for more information..." on the Web-based UI.
10. I can't access the NAS Drive Kit with the shortcuts created by Quick Setup Wizard.
Answer:
-
You may have accidentally changed the IP Address of the NAS Drive Kit, you may
create new shortcuts by:
1. Key in
\\(new IP address of NAS Drive Kit)
URL to your desktop to access the folders.
2. Key in http://(new IP address of NAS Drive Kit) in URL then copy the shortcut in
the URL to your desktop to access the setup pages.
11. I have accessed the HD, but I can't get access to the folders.
Answer: Verify you have the correct username and password.
For Windows 98SE users, please note that you should add a new user with the username
of your operation system. Please get access to the management interface. Add a new
user, use same username for your operation system. Get access to the HD and double
click a folder. Fill in the password to get access to the folder.
If you have accessed to any folder in the HD and would like to use another set of
username/ password for different authority, please log off your operation system and log
on again.
12. There are unrecognizable characters as the file name.
Answer: If you are using the Samba mechanism (i.e., My Network Neighborhood or using
the "Access my NAS Drive Kit" icon) to access the HD, please use the FTP to view the file.
in URL then copy the shortcut in the
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