Solve Problems; Help And Personal Needs - Samsung SGH-P910 User Manual

Solve problems

Help and personal needs

To save the time and expense of an unnecessary
service call, perform the simple checks in this
section before contacting a service professional.
When you switch on your phone, the following
messages may appear:
"Please insert SIM card"
• Be sure that the USIM/SIM card is correctly
installed.
"Phone lock"
• The automatic locking function has been
enabled. You must enter the phone's password
before you can use the phone.
"PIN lock"
• You are using your phone for the first time. You
must enter the PIN supplied with the USIM/SIM
card.
• The PIN lock feature is enabled. Every time the
phone is switched on, the PIN has to be entered.
To disable this feature, use the PIN lock menu.
"PUK lock"
• The PIN was entered incorrectly three times in
succession, and the USIM/SIM card is now
blocked. Enter the PUK supplied by your service
provider.
"No service," "Network failure," or "Not done"
displays
• The network connection has been lost. You may
be in a weak signal area. Move and try again.
• You are trying to access an option for which you
have no subscription with your service provider.
Contact the service provider for further details.
You have entered a number but it was not
dialled
• Be sure that you have pressed [
• Be sure that you have accessed the right cellular
network.
• Be sure that you have not set an outgoing call
barring option.
Your correspondent cannot reach you
• Be sure that your phone is switched on. ([
pressed for more than one second.)
• Be sure that you are accessing the correct
cellular network.
• Be sure that you have not set an incoming call
barring option.
Your correspondent cannot hear you speaking
• Be sure that you have switched on the
microphone.
• Be sure that you are holding the phone close
enough to your mouth. The microphone is
located at the bottom of the phone.
].
]
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