Technical Support - VTech Star Wars Stormtrooper BB-8 User Manual

Can't view the
downloaded
video or photo
files

TeCHnICal sUPPOrT

If the problem persists, please call our Consumer Services Department on
01235 546810 (from UK) or +44 1235 546810 (outside UK), and a service
representative will be happy to help you.
VTeCH
WaTCH FreqUenTlY asKeD
qUesTIOns
question 1:
I have bought a VTech
with my PC, my PC is looking for a driver. I have searched the internet
and cannot find a VTech
I do?
answer:
There is no separate driver needed for the VTech
Watch. It uses a standard USB mass storage device driver. Such a
driver comes standard on all Windows
Windows 2000 Service Pack 3 (to Windows
®
OS 9.0 or above. If your computer meets these OS requirements and
®
is still looking for a driver, please contact your PC manufacturer for
further assistance. For earlier operating systems that do not support
mass storage, a system upgrade or mass storage device driver may be
available. Again, please check with your PC manufacturer.
22
Check if the downloaded files are in the correct
directory in the VTech
When connected to a computer, photos should be put
in the DOWnlOaD/PHOTO folder and videos should
be put in the DOWnlOaD/VIDeO folder.
VTech star Wars
®
the below formats:
Photos in Standard Baseline JPEG and Videos in
AVI (Motion JPEG) created by VTech
Camera Watch.
sTar Wars
®
star Wars
®
star Wars
®
star Wars
®
Camera Watch only supports
TM
CaMera
TM
Camera Watch, but it will not work
TM
Camera Watch driver. What can
TM
®
operating systems starting with
®
10 and upwards) and Mac
®
Camera Watch.
TM
star Wars
®
star Wars Camera
TM
TM