Troubleshooting; Error Message List - Epson WF-7525 Service Manual

Epson WF-7520/7510/7010 series

3.1 Troubleshooting

In this chapter, the product names are called as follows:
WF-7520 series: Epson WF-7525/Epson WF-7521/Epson WF-7520
WF-7510 series: Epson WF-7515/Epson WF-7511/Epson WF-7510
WF-7010 series: Epson WF-7018/Epson WF-7015/Epson WF-7012/Epson WF-7011/
This section describes the error message list, troubleshooting workflow, fatal error code and FAX
Troubleshooting.

3.1.1 Error Message List

Status
Printer fatal error
Printer fatal error
(paper jam)
*1
Scanner fatal error
*1
ADF fatal error
*1
ADF paper jam error
Waste ink pad end error
Waste ink pad near end error
Paper jam error
No paper cassette error
Paper out error
Multi-feed error
Paper length mismatch error
*3
for duplex printing
Paper size mismatch error
Incorrect paper size error
Printer/printer driver
mismatch error
Cover open error
Ink end error
Ink cartridge detection error
Troubleshooting
Epson WF-7010
Table 3-1. Error Message List
WF-7010 series
LED
Power Network
Flash at Flash at
high speed high speed high speed
Flash at Flash at
high speed high speed high speed
--- ---
--- ---
--- ---
*2
Flash ---
*2
Flash ---
*2
Flash ---
*2
Flash ---
*2
Flash ---
*2
Flash ---
*2
Flash ---
*2
Flash ---
*1
--- ---
*2
Flash ---
high speed
Flash ---
*2
Flash ---
*2
Flash ---
Troubleshooting
Paper Ink
Flash at Flash at Printer error. Turn power off and then on again. For
high speed details, see your documentation or visit Epson.com.
Flash at Flash at Paper jam inside, in back, or in ADF. Press OK to see
high speed how to remove jammed paper.
Scanner error. Turn power off and then on again. In
--- --- the error is not fixed, visit Epson.com for technical
support.
--- --- Automatic Document Feeder (ADF) error.
Paper jam in the Automatic Document Feeder
--- ---
(ADF).
Alternate Alternate A printer's ink pad is at the end of its service life.
flash 1 flash 2 Please contact Epson Support.
Alternate Alternate A printer's ink pad is nearing the end of its service
flash 1 flash 2 life. Please contact Epson Support.
Paper jam. Press OK to see how to remove jammed
Flash ---
paper.
ON --- Load Cassette correctly and press
Paper out or paper jam. Check paper size and load
ON ---
paper in paper cassette.
Multi-page feed error. Remove and reload the paper,
ON ---
then press
Incorrect paper size detected. Load correct paper size
ON ---
and press
No paper source matches paper size setting. Load
ON ---
appropriate paper in Cassette 1. Press
Paper size is incorrect. Load US B 11x17in size plain
--- ---
paper in Cassette.
Flash at Flash at
Error Press
high speed
Flash 2 Flash 2 Close the scanner unit.
You need to replace the following ink cartridge(s).
*4
--- ON
<Ink Cartridges>XXXXXXX
Cannot recognize the following cartridge(s). Try
*4
--- ON installing them again.
<Ink Cartridges>XXXXXXX
Revision A
WF-7520/7510 series
LCD Message
or .
or .
or .
or
.
*5
*5
.
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