Warnings, Cautions And Notes - Efco TPC-5215 User Manual

customers never need to use our repair service. If an EFCO product is defective, it will
be repaired or replaced at no charge during the warranty period. For out-of-warranty
repairs, you will be billed according to the cost of replacement materials, service
time, and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, EFCO
product Spec, other software and hardware used, etc.) Note anything abnormal
and list any onscreen messages you get when the problem occurs.
2. If your product is diagnosed as defective, obtain an RMA (Return Merchandise
Authorization) number from your account sales or EFCO website. This allows us to
process your return more quickly.
3. Carefully pack the defective product, a fully-completed repair and replacement
order card and photocopy proof of purchase date (such as your sales receipt) in a
shippable container. A product returned without proof of the purchase date is not
eligible for warranty service.
4. Write the RMA number visibly on the outside of the package and ship it prepaid to
EFCO.

Warnings, Cautions and Notes

Warnings indicate conditions, which if not observed, can cause personal
injury!
Cautions are included to help you avoid damaging hardware or losing
data.
Notes provide optional additional information.
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