Troubleshooting Guidelines; Factory Default - Nokia G-240WZ-A User Manual

7.0

Troubleshooting Guidelines:

7.1

Factory Default

Using IOT factory reset option all Z-Wave configurations can be removed and Nokia Smart
Home ONT G-240WZ-A can be brought into factory default state by following below process:
1. Open any web browser e.g. Firefox, chrome or Internet explorer in the laptop
2. Enter the following URL ( http://192.168.1.254/) in the address bar of the web
browser to RG WebGUI
3. Enter username and password in the log-in window
backside of ONT)
4. Under SmartHome>Maintenance page click "Factory Default"
5. Click "OK" button (pop-up message)
6. Now ONT will do factory default setting of IOT Gateway. It will erase all Z-Wave
configuration and restart Nokia Smart Home Gateway.
7. After 7 to 9 minutes, IOT SW status should reach Active, online, online as described
previously in section 2.2
Note:
Reset option should be used only when the primary controller is missing or inoperable. Also, if the
missing or inoperable controller is the primary controller for your network, resetting it will result in
the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-
include all the nodes in the network. If this controller is being used as a secondary controller in the
network, use this procedure to reset this controller only if the network primary controller is missing
or otherwise inoperable.
Nokia Smart Home 7368 GPON ONT - G-240WZ-A User Manual
(Credentials printed on the
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