Do you have a question about the AWR Advantage and is the answer not in the manual?
Questions and answers
Jenn S
May 26, 2025
We have brand new walkie talkies that rapidly flash on the charging unit. That will not charge. How can we fix that? The yare both model: AWB-4002
Greg E
May 7, 2025
The Manual says that to Lock the screen, Press the F Button for 2 seconds.
All that does on our radios is turn the Flashlight on and off.
What is the proper way to lock the screen?
Related Manuals for Advanced Wireless Communications AWR Advantage
THANK YOU! Thank you for your purchase of Advanced Wireless Communications’ AWR Advantage/AWR Advantage Plus two-way radio. This portable two-way radio is a business grade device. Treat it with care, and you will enjoy years of reliable operation. The manual is applicable to the following model:...
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Product Safety and RF Exposure for Portable Two-Way Radios Compliance with RF Energy Exposure Standards NOTICE: This radio is intended for use in occupational/controlled applications where users have been made aware of the potential for exposure and can exercise control over their exposure. This radio device is NOT authorized for general population, consumer or similar use.
RF exposure can be accomplished using labels, or by education and training through appropriate means such as information and instructions in user manuals or safety booklets. Your Advanced Wireless Communications’ two-way radio has an RF exposure information label in the battery compartment. The...
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helpful instructions on how to control your RF exposure. Your Advanced Wireless Communications two-way radio is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to RF electromagnetic energy. In terms of measuring RF energy for compliance with FCC exposure guidelines, your radio radiates measurable RF energy only while it is transmitting (during talking), not when it is receiving (listening) or in standby mode.
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*Transmit no more than 50% of the time. To transmit (talk), push the PushTo- Talk (PTT) button. To receive calls, release the PTT button. Transmitting 50% of the time or less is important since the radio generates measurable RF energy exposure only when transmitting (in terms of measuring standards compliance).
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*Use only FCC-approved, supplied or replacement headsets, batteries, and accessories intended for use with this radio. Use of non-FCC approved head- sets, batteries and accessories may exceed FCC RF exposure guidelines. FCC License Information Your Advanced Wireless Communications radio operates on communications...
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frequencies which are subject to FCC (Federal Communications Commission) Rules & Regulations. FCC Rules require that all operators using Private Land Mobile radio frequencies obtain a radio license before operating their equip- ment. Application for license must be made on FCC main form 601, and schedules D, and H.
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(or frequencies) you will operate on. Questions? Call the FCC for license application questions at (888) CALL-FCC (225-5322). If you have any questions, call Advanced Wireless Communications at (800) 475-5852 Notices to The User: This device complies with Part 15 of the FCC Rules. Operation is subject to...
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that may cause undesired operation. One or more of the following statements may be applicable: FCC WARNING This equipment generates or uses radio frequency energy. Changes or modifi- cations to this equipment may cause harmful interference unless the modifica- tions are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made.
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INFORMATION TO THE DIGITAL DEVICE USER REQUIRED BY THE FCC This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations.
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the following measures: • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult with the dealer for technical assistance. SAFETY INFORMATION: Your wireless portable two-way radio has been designed using a low power transmitter.
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User Safety Information PLEASE READ THIS IMPORTANT INFORMATION BEFORE USING YOUR ADVANCED WIRELESS COMMUNICATIONS PORTABLE TWO-WAY RA- DIO. ◊ Only qualified technicians are allowed to maintain this product. ◊ To avoid electromagnetic interference, turn off your radio in places where posted notices instruct you to do so.
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◊ Turn off your radio prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. ◊ To avoid possible interference with blasting operations, turn off your radio when you are near electrical blasting caps. ◊...
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Caring for This Product..................28 Caution ........................ 29 Getting Started ....................31 Installing / Removing / Charging the Battery ............33 Turn the Unit ON / OFF ..................42 Volume ........................43 Talk to Another Radio .................... 45 Keypad Lock ......................47 VOX Level / Voice Delay Time / Monitoring A Channel .........
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Programming the Frequency ................. 70 Advanced Features ....................75 Limited Menu Feature ................... 78 Bluetooth (AWR Advantage Plus – Only) .............. 79 Recorder Feature (AWR Advantage Plus – Only) ..........81 Vibration Alert Feature (AWR Advantage Plus – Only) ......... 83...
PRODUCT INSPECTION Thank you for your purchase of Advanced Wireless Communications AWR Advantage (4000) / AWR Advantage Plus (4002) Portable Two-way Radio. Before use, please inspect the product as follows. First check the shipping carton for any signs of damage. If any damage has occurred, please contact your dealer or Advanced Wireless Communications immediately.
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COMMON PACKAGE ITEMS (CONTENTS MAY VARY): Part Number Item Qty. 106070 (kit) Radio (AWR-4000) 106094 (kit) Radio (AWR-4002) 221051 Battery 221052 Single Charger (with adapter) 221116 Charger Power Adapter 221115 Swivel Belt Holster 221129 User Manual...
ADVANTAGE RADIO VIEW Charger Terminal Speaker Microphone ▼, Channel Down Key - (Select item key in Local setting Mode) F , Programmable function OPEN key - (Default: Key Lock...
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@long press, Flashlight @short press, Exit current status key in local setting mode) S/M, Programmable function key - ( Default: Menu @long press, Scan @short press) ▲, Channel Up Key - (Select item key in Local programming Mode) LCD display - refer to the below symbols list. SF2 , Programmable function key - (Default: Channel view @short press, Monitor @long press) 10.
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12. LED Indicator (Tx & Busy) 13. Power switch/ Volume Knob 14. Head set Jack /Programming Cable Jack 15. Belt clip screw hole 16. Antenna 17. Battery cover 18. Open slot for battery cover...
LCD DISPLAY SYMBOLS AWR-4000 SYMBOL FUNCTION AWR-4000 Power on text, it can be Channel number/Channel alias/Channel frequency...
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High Power:the current channel is high power (H/M/L) LED flashlight function enable Headset connected Headset function disable Recorder function enable/ Flashing when no space (AWR ADVANTAGE PLUS) Vibration function enable (AWR ADVANTAGE PLUS) Monitor indicator Speaker opened Speaker function disable...
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Bluetooth function enable (AWR ADVANTAGE PLUS) Bluetooth earpiece connected (AWR ADVANTAGE PLUS) Battery indicator Keypad lock DTMF signalling enable (AWR ADVANTAGE PLUS) Scan The current channel is in scan list The current channel is prior channel Compander enable Scrambler enable...
Programmable Auxiliary Functions The SF1, SF2, S/M, and F keys can be programmed for a variety of functions. See “Local Programming Mode” menu list later in this manual. Please contact your dealer for further details on these functions.
SAFETY AND CARE INSTRUCTION SAFETY PRECAUTIONS Please observe the following safety precautions when setting up and using this product. ·LCD panel - The LCD panel is made of glass, and may break if the unit is dropped or impacted. ·Heat sources - Keep the product away from heat sources such as radiators, stoves, heaters, and other heat-generating products.
CARING FOR THIS PRODUCT To ensure you receive the maximum benefit from using this product, please observe the following guidelines. ·Cleaning - Use a damp cloth. Do not use liquid cleaning agents, benzene, thinner, or aerosols. ·Repair - Do not attempt to repair the product or modify the circuitry by yourself. Only replacement parts that are recommended by Advanced Wireless Communications (AWC) should be used.
CAUTION · To avoid risk of fire or injury, do not attempt to charge non-rechargeable batteries. · Please turn off the unit while charging. ·Only replace batteries with the same or equivalent type recommended by the manufacturer. · Please dispose of old, defective batteries in an environmentally friendly manner in accordance with the relevant laws and regulations.
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· To reduce the risk of electric shock, do not expose equipment to rain or moisture.
GETTING STARTED INSTALLING THE SWIVEL BELT HOLSTER (OPTIONAL ACCESSORY) 1. Slide the bottom of the radio into the holster until it snaps into place. 2. To remove, push the tab on the holster and pull the radio away from the holster. Note: If there is a need to replace the holster, contact your account manager or call (800) 475- 5852 to order a replacement (part number...
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Figure 1 INSTALLING THE BELT CLIP Align the two screw holes on the metal bracket of the belt clip with holes on the back side of the radio. Then secure the belt clip on the back side of the radio, as shown in Figure 2, and then secure the screws.
INSTALLING THE BATTERY Your radio uses a rechargeable Lithium Ion (Li Ion) battery 1. If the battery cover is already in place, use the fingers to press down the three circle position and in the meantime use the thumb to pull up in the direction of arrow from the bottom side OPEN slot.
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Figure 3 2. Insert the battery, printed arrows first, into the battery compartment and press down to secure firmly in place. Figure 4...
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Fit the one extension at the top of the battery cover into the slot at the of the radio’s body, press the bottom of the battery cover towards the radio until a click is heard, and then the battery cover is securely attached to the radio, as shown in Figure 5.
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Charging the Battery When the Battery Icon displays 0 bars, you will hear a voice prompt “please charge”, then you need to recharge the battery. For optimum battery life, do not charge the battery for prolonged periods after it is fully charged. Using the Drop-in Charger 1.
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3. Plug the cord into an AC outlet. 4. Turn the radio off. If the radio is on while charging, it will not fully charge. 5. Insert the radio (with battery installed) into the front charging pocket. Note: The radio will fit in the charger with the holster or belt clip on. The drop-in charger will also charge a spare AWB-4000 Li Ion battery.
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Using the AWR Advantage (AWR-4000) / AWR Advantage Plus (AWR- 4002) Multi-Unit Charger The Multi-Unit Charger (MUC) allows drop-in charging of up to 6 radios or batteries. Batteries can be charged inside the radios or removed and placed in the MUC Separately.
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Radio charging pocket Battery charging pocket Figure 7...
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Charging Status LEDs On the drop-in charger, the radio and battery charging pockets have their own LEDs. On the MUC, each of the 6 charging pockets has an LED. The LED is solid red when the battery is charging and solid green when charging is complete. See label at the bottom of the charger for other LED conditions.
3 Bars 2 Bars 1 Bar 0 Bar Voice charging prompt 100%-85% 85%-25% 25%-10% Final 10% TURN THE UNIT ON/OFF Turn clockwise to turn the radio on, and counterclockwise to turn the radio off. When you turn the radio on, the radio will chirp and if enabled, speak the...
channel number. The display briefly shows all features and display segments. ADJUSTING THE VOLUME Turn clockwise to increase the volume, and counterclockwise to decrease the volume. Note: Do not hold the radio too close to your ear when adjusting the volume.
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SELECT A CHANNEL The transmitting and receiving radios must be on the same channel using the same CTCSS code or DCS code in order for you to communicate with another party. To select between channels (maximum 16): 1. Press to increase channel number. 2.
TRANSMITTING AND RECEIVING For best transmission, speak about 1.5” away from the radio and leave a short pause before speaking once you have pressed the PTT button. To talk to another radio: 1. Press and hold “SF2” (this button is set to the Monitor function) to check for channel activity.
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radios to respond. The radio will automatically hear received transmissions. The transmit LED on the top of the radio is red when transmitting and is green when receiving. Signal Strength and Channel Busy Indicators When there is activity on a frequency, the radio LCD displays and the green LED lights steady.
of range. Note: Obstacles that block the signal path may affect the strength of the incoming signal. KEYPAD LOCK To avoid accidentally changing the channel and the unit’s preferred settings, you can lock the keypad. To lock or unlock the keypad: Press and hold the F button for 2.0 seconds.
appears on the LCD when the keypad is locked. NOTE: 1. The F button Long Press is programmed for keylock (default). 2. While key lock is “on” you can still use the PTT button. VOX OPERATION The Voice Activated Transmission (VOX) function allows your voice to activate transmission automatically when the transceiver is used with an optional hands-...
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free microphone / headset. If the unit is set to VOX level 1, 2, ..6, it will automatically detect and transmit your voice through to the selected channel. Note: The VOX level and transmission delay time should be set according to your voice loudness and personal preference.
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5. Lower the radio volume BEFORE placing the headset in or near your ear. 6. To transmit, speak into the accessory microphone. To receive, stop talking. NOTE: This product is compatible with Motorola headsets, please ask your local Account Manager for further information.
Monitoring a Channel Monitoring allows you to check for activity on a channel. The AWR Advantage / AWR Advantage Plus has three monitor modes. You can choose a mode according to your preference. ● Squelch Off (Default): In this mode, the speaker is unmuted in any condition so as to receive any sound on the current channel.
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calls from the transmitting party regardless of CTCSS/CDCSS condition. If the channel frequency is not the same, the receiving party will not receive any calls. incoming Operation: Press the Monitor key to enter this mode, and press it again to exit.
Scanning You can scan up to 16 channels and frequencies. When the radio detects activity, it stops scanning and locks in on the active channel. If programmed for talkback, you can talk and listen to the person transmitting without changing channels.
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radio detects activity, it stops on that channel and displays and the channel number. 2. To talk to the person transmitting without switching channels, press the PTT button before scan resumes. If no transmission occurs, scanning resumes. Note: these timers can be changed by the programming software. 3.
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If the radio stops scanning on a channel you do not want to listen to, press to resume scanning for the next active channel. • Nuisance delete Press and hold to temporarily remove a channel from the scan list. The channel returns to the scan list when the radio is turned off &...
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With Priority Channel If you prioritize Channel 2 as Priority, the scan operation would proceed in the following sequence, as shown in Figure 2. This function enables users to scan the most frequently used channel so that messages will not be missed. The priority channel is programmed by the dealer via programming software or by the radio’s keypad if full radio programming is activated.
Power-on Scan If Power-on Scan is enabled by your dealer, the radio will automatically enter scan mode when it is turned on. The radio is always in scan mode. Scan cannot be turned off. WIRELESS CLONING The AWR-4000 is capable of Wireless Cloning. NOTE: It is VERY important to know the Source radio.
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1. When cloning a radio(s), they should be in the same area as the Source radio (radio containing the desired configuration). 2. To put the AWR Advantage / AWR Advantage Plus in clone mode, press and hold the S/M key and PTT key while turning the radio on.
6. When finished, turn the Source radio and all Target radios off, then on to use. Local Programming Mode Local programming mode allows you to configure your radio by manual operation. Note: Local programming mode can be disabled by the programming software. Local programming mode menu is as below.
Entering Programming Mode Press and hold PTT and F key while turning the radio on. The radio beeps and displays RADIO SETTING. The radio enters Radio setting programming mode. Note: If you press and hold the PTT button for 3 seconds when the radio is in local programming mode, you will exit from the Programming Mode.
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Exit the sub-menu status and return to front of the menu. Selecting Radio setting, CH. setting, Key setting Main Menu 1. When the radio is in the ‘radio setting’ programming mode, the “RADIO SETTING” will appear on the bottom of the screen. 2.
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3. Press S/M to enter the main menu setting status. Programming channel display mode (CH. Mode) 1. When the radio is in RADIO setting status, press ▲ or ▼ until “CH MODE” displays on the bottom of the screen. In the meantime the current display mode will appear in the middle of the screen.
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3. Press ▲ or ▼ to select the channel display mode you want to set. NOTE: there are three modes that can be selected: Channel number (CH NO), Alias, Frequency. 4. Press S/M to confirm your selection.
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5. Press ▲ or ▼ to set another function, or Press F to exit CH MODE status, or Press and hold PTT to exit Local programming mode. NOTE: To set MIC Sensitivity, VOX parameter, TOT, Speaker, Headset , Priority Scan , Vibration, Battery saver, Key tone, PTT tone, Backlight, Channel Voice, the process is similar with channel display mode.
Selecting a channel When the radio is in CHANNEL setting status, Press ▲ or ▼ until the “CH. NO” appears in the bottom of the screen. (This is the first setting item after you enter channel programming mode). Press S/M and the “CH-01” will flash.
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Press ▲ or ▼ to select a channel number. Note: there are 16 channels that can be selected. Press S/M to confirm the selecting channel. Press ▲ or ▼ to set another function, or Press F to exit channel setting menu, or Press and hold PTT to exit Local programming mode.
Programming the Frequency When the radio is in channel setting status, press ▲ or ▼ until the “CH. FREQ” appears on the bottom of the screen. Press S/M and the “08” will flash. Press ▲ or ▼ to select a channel.
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Note: See page 76-79 for information on frequencies for communicating with other business radios. There are 64 available frequencies. Press S/M to confirm the selecting frequency number. Press ▲ or ▼ to set another function, or Press F to exit channel setting...
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status, or Press and hold PTT to exit Local programming mode. Note: For Code, TX PWR (transmit power), BCL, Call Tone, Scan List, Priority scan, Compander, Scrambler setting, the process is similar with programming frequency. Programming SF1 key short press function 1.
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NOTE: when SF1 function is set to none, “NONE” will appear on the screen. 2. Press S/M to set SF1 key short press function. The “NONE” flashes. 3. Press ▲ or ▼ to select the key function.
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Note: When you set SF1 short press as a PTT function, then SF1 long press will not be set to another function. 4. Press ▲ or ▼ to confirm the key function. 5. Press ▲ or ▼ to set another function, or Press F to exit ‘KEY SETTING’ status, or Press and hold PTT to exit Local programming mode.
Advanced Features Busy Channel Lockout (BCL) When the BCL feature is enabled, you are prevented from transmitting on a channel that is already in use by fellow radio users. Press the PTT on a channel that is already in use by fellow radio users, the radio will sound an alert tone and turn back to the receive mode.
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beep tone will sound. To stop the beep tone, release the [PTT] key. Press the [PTT] key again to resume transmitting. Battery Save When enabled, the Battery Save feature is automatically activated once the radio has no activity on the channel and no operation performed for 10-12 seconds.
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This feature is designed to automatically remind you of recharging or to replace the battery. Scrambler If enabled, transmit audio will not be heard clearly unless the receiving radio also has scramble enabled. Compander Companding is a feature that allows improved voice quality in weak signal areas.
Limited Menu Feature (Default S/M Long Press) The AWR Advantage / AWR Advantage Plus has a limited menu feature. If enabled, this feature allows the user to access commonly altered settings. These settings include: Battery Save on/off PTT Tone on/off...
Bluetooth (AWR Advantage Plus – Only) The “Bluetooth” feature is enabled or disabled via programming software only. To ‘Pair’ or Link the radio to a Bluetooth headset for the first time, press and hold the SF2 button on the side of the radio while turning the unit on. The radio LCD will display “Link ---“.
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Once a Bluetooth headset has been ‘Paired’ to a radio, the ‘Connect’ mode can be used for subsequent ‘linking’ of the radio and headset. This is typically a much faster process then ‘Pairing’. With the radio powered on, access the short menu by long pressing the ‘Menu’...
Recorder (AWR Advantage Plus – Only) The “Recorder” feature is enabled or disabled via programming software only. If enabled, the AWR ADVANTAGE PLUS will record the audio of all received radio receptions. The limitation for this feature is 128 total messages or approximately 10 minutes of recording time.
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Use the S/M key as an enter key and the F key as the escape key. If full, the AWR ADVANTAGE PLUS will provide a warning tone every 15 seconds indicating that the recording capacity is full. No new radio...
Note: recording capacity can reach a ‘Full’ status in two ways, 128 total messages or approximately 10 minutes of recorded time. Vibration Alert (AWR Advantage Plus – Only) The “Vibration” feature is enabled or disabled via programming software only. If enabled the radio will vibrate upon receiving a transmission under the following conditions: Hold timer [S] –...
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Dropout Delay Timer [S] – After an idle period, the radio will vibrate when a transmission is received. After that vibration, the ‘Dropout Delay Timer’ must expire before another vibration will take place (no received messages for the selected time period). Available Dropout Delay Timer selections are 10 to 200 seconds in 10 second increments.
DTMF Encoding (AWR Advantage Plus – Only) The “DTMF Encoding” feature is enabled or disabled via programming software only. DTMF Autodial (AWR-4002 Only) – Function key will allow access to the • pre-programmed Autodial List. Use the up/down arrow to select the desired Autodial list name.
Display Number Frequency (MHz) Display Number Frequency (MHz) 462.4875 467.4625 462.5125 467.4875 467.1875 467.5125 CTCSS / DCS Code List Display Number Code (Hz) Display Number Code (Hz) 74.4 67.0 77.0 69.3 79.7 71.9 82.5...
Can’t turn the radio on • Check that the battery is correctly installed and has been fully charged. Can’t communicate with other radios • For this and all other issues contact Advanced Wireless Communications at 1- 800-475-5852 or visit www.advancedwireless.com for more information.
Need help?
Do you have a question about the AWR Advantage and is the answer not in the manual?
Questions and answers
We have brand new walkie talkies that rapidly flash on the charging unit. That will not charge. How can we fix that? The yare both model: AWB-4002
The Manual says that to Lock the screen, Press the F Button for 2 seconds. All that does on our radios is turn the Flashlight on and off. What is the proper way to lock the screen?