Planar C3215 Clean Screen II User Manual

Integrated computer with lcd color display
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Planar Clean Screen
II PC
User's Manual
Model Number C3215

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Summary of Contents for Planar C3215 Clean Screen II

  • Page 1 Planar Clean Screen II PC ™ User’s Manual Model Number C3215...
  • Page 2 PLANAR CLEAN SCREEN ™ II PC Integrated Computer with LCD Color Display USER’S MANUAL Model Number C3215 and Options Document Part Number C3DOC-2 Copyright 1999 © Planar Display Solutions. All rights reserved.
  • Page 3 This publication may not be reproduced, stored in a retrieval system, or transmitted by any means without prior written permission of Planar Display Solutions. Clean Screen is a trademark and Planar and The Definition of Quality are registered trademarks of Planar Display Solutions. IBM is a registered trademark of International Business Machines Corporation.
  • Page 4: Canadian Emissions Requirements

    U.S. Federal Communications Commission (FCC) Requirements The Planar Clean Screen II PC has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5: Duration Of Warranty

    The goods sold hereunder are warranted for a period of two years from date of shipment unless otherwise agreed to by Buyer and Planar. No extension of the warranty will be given during the time the goods are in Planar’s possession.
  • Page 6: Table Of Contents

    Table of Contents Regulatory Information U.S. FCC Requirements ........... iii Canadian Emissions Requirements .
  • Page 7 Cleaning Tips ............30 Planar Clean Screen II Screen PC User’s Manual .
  • Page 8 Table of Contents REFERENCE GUIDE ........... . 31 Appendix A: Product Specifications General Specifications .
  • Page 9: Installation Guide

    Services Department professionals. We are not going to tell you things you already know about PCs. We will cover what is unique about a Planar Clean Screen II and what you need to know to successfully install and set them up. We encourage you to look through the entire manual before you begin.
  • Page 10: Safety Instructions

    External floppy drive Safety Instructions Your Planar Clean Screen II PC has been designed, assembled, and inspected to ensure both the highest quality product and greatest level of safety for the user. To maintain both quality and safety, you must follow the instructions in the manual and the following safety guidelines.
  • Page 11: Front Panel

    Front Panel Figure 1 Connections (Bottom) Power Switch Power Connector Figure 2 Planar Clean Screen II PC User’s Manual USB 1 COM A USB 2 COM B Floppy Keyboard Connector Power-on Light Hard Disk PC Card Slot...
  • Page 12: Chapter One: The Installation Express

    Chapter One: The Installation Express If you are an experienced technician who has installed Clean Screen II PCs, then check out Chapter One: The Installation Express. It covers the major steps. If you are the least bit unsure of any step, please resume reading the rest of the manual. 1.
  • Page 13: Chapter Two: The Clean Screen Ii Pc

    Chapter Two: The Clean Screen II PC Welcome Thank you for purchasing Planar’s Clean Screen II color LCD personal computer, an IBM patible PC integrated with a full color LCD VGA display. The Clean Screen II PC combines Intel ®...
  • Page 14: Front Panel

    The Clean Screen II PC does not include an integrated floppy disk. There is provision for externally accessing a floppy disk drive through a custom connector. This is for diagnostic and service use only. Front Panel Figure 4 Connections (Bottom) Power Switch Power...
  • Page 15: Back Housing

    Back Housing Figure 6 — Remove the back housing to gain access to the unit. Inside Fuse Figure 7 Planar Clean Screen II PC User’s Manual Twelve T25 Torx screws Four holes for standard Planar mounting options ( ⁄ Three T20 Torx screws...
  • Page 16 Do not remove the T-Bar or the standoffs. Their removal is not necessary to install or replace the battery, hard disk, memory, or fuse. The display unit contained beneath the motherboard uses high voltages. The display unit is not field serviceable and its connections are easily damaged.
  • Page 17: Chapter Three: Hardware Installation And Replacement

    Chapter Three: Hardware Installation and This chapter refers to installing or replacing options within the Clean Screen II itself. Instructions on installing the Clean Screen II onto a standard Planar mounting option will come with the mounting equipment itself. Removing the Back Housing Figure 8 Power down unit first and disconnect it from the power source.
  • Page 18: Installing Memory

    Installing Memory Memory Slot with Memory Installed Figure 9 Do not remove the T-Bar or standoffs. To remove a memory module 1. Remove back housing as above. 2. Placing your hands on both sides of the T-Bar, gently open both side catches simultaneously (apply pressure to the plastic part of the catch, not the metal spring).
  • Page 19: Memory Map

    1M to 16M 00100000-00FFFFFF 16M to 64M 01000000-0FFFFFFF 64M to (4.0G–512K) 10000000-FFF7FFFF Top 512K to Top 16K FFF80000-FFFFFFFF Planar Clean Screen II PC User’s Manual Region DRAM VGA memory Shadowed VGA BIOS ISA bus or UBE Shadowed System ROM BIOS...
  • Page 20: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive HDD mounting location HDD Power HDD Interface Cable Figure 10 Removing the existing hard disk 1. Remove the back housing as above. 2. Locate the hard disk. 3. Remove the four screws that secure the hard disk to the hard disk cage. 4.
  • Page 21: Replacing The Battery

    CMOS settings saved in your flash memory. See Chapter Five: BIOS Setup for details. Technical Note: Before removing the battery you must ensure the CMOS is backed up in flash memory. See Chapter Five: BIOS Setup. Planar Clean Screen II PC User’s Manual...
  • Page 22: Replacing The Fuse

    Replacing the Fuse Fuse (F5) Bussman GDA-5A, 5 A Figure 12 Use only the fuse specified below to prevent damage to the Clean Screen II. Fuse: F5 Bussman GDA-5A, 5 A 1. Remove the back housing as above. 2. Using a small (jeweler-type) flat screwdriver, gently pry up on the fuse. 3.
  • Page 23: Mounting The Clean Screen Ii

    1. Use the drawing above to create a template for greater accuracy in locating the mounting holes on your hardware. 2. Mount the Clean Screen II in such a way as to NOT block the rear cooling vents. Planar rec- ommends a minimum of 1" rear clearance.
  • Page 24: Chapter Four: System Setup

    Chapter Four: System Setup Attach the keyboard and all peripherals before you power up the unit. All connections are made at the bottom of the unit. If you have not yet attached the Clean Screen II PC to a standard mount- ing bracket, then lay the unit face down before you attach the keyboard and peripherals.
  • Page 25: Floppy Drive Connection

    If you will be using AC power, you will need to use the AC power supply adapter that was packed with your Clean Screen II. If you will be using a Planar mounting stand with batteries, you will use its power connector. To prevent accidental power disconnect, always secure the power plug into the jack using the attached thumb screws.
  • Page 26: Powering Up The Clean Screen Ii Pc

    Powering Up the Clean Screen II PC Figure 15 Power On Once the keyboard, mouse, power, and all peripherals have been connected, use the power switch located beneath the power-on indicator to power up the unit. Always power down the unit before you connect or disconnect any peripheral. Setup (<F2>) When the screen first writes, press <F2>...
  • Page 27: Chapter Five: Bios Setup

    Programmed I/O, Ultra DMA/33, and the Intel/Microsoft INT13 disk extensions. These features are automatically configured in the IDE setup menus if the System BIOS has determined (through autotyping information) that the installed hard disk is capable of supporting them. Planar Clean Screen II PC User’s Manual...
  • Page 28: Main Menu

    Main Menu Main Advanced System Time: System Date: Legacy Diskette A: Primary Master: Primary Slave: Memory Cache: Boot Options: UBE Shadow Control: Boot-time Diagnostic Screen: System Memory: Extended Memory: Help Select Item ESC Exit Select Menu Figure 16 — Main BIOS Setup menu. The first screen you’ll see is the Main menu.
  • Page 29: System Memory

    This field is not editable and displays the amount of conventional memory (below 1 MB). No user interaction is required. Extended Memory This field is not editable and displays the amount of extended memory (above 1 MB). No user interaction is required. Planar Clean Screen II PC User’s Manual...
  • Page 30: Primary Master/Slave Sub-Menu

    Primary Master/Slave Sub-Menus (under Main Menu) The system supports two IDE devices. The following menu is representative of the menus for each of these devices. The detailed characteristics for each connected drive is available in this sub menu. Autotype Fixed Disk: Multi-Sector Transfers: LBA Mode Control: 32-Bit I/O:...
  • Page 31 Disabled, Mode 0, Mode 1, and Mode 2. The default is Disabled. USB Legacy Support This option allows for USB support of non-USB supported operating systems. Enabling of this option can cause system conflicts with operating systems that support USB. The default is Disabled. Planar Clean Screen II PC User’s Manual...
  • Page 32: Boot Options Sub-Menu

    Boot Options Sub-Menu (under Main Menu) Summary Screen: Numlock: Keyclick: Keyboard Auto-Repeat Mode: Keyboard Auto-Repeat Delay: Boot Delay: Help Select Item ESC Exit Select Menu Figure 18 — Boot Options Sub-Menu Numlock This option is used to enable or disable the Numlock feature of the keyboard on booting. This enables the use of the keypad numbers.
  • Page 33: Advanced Menu

    1024 cylinders. This allows access to hard disks up to 8 GB (1024C x 255H x 63S) in size without special drivers or LBA. The default is DOS. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility...
  • Page 34 PCI Configuration Sub-Menu This option is used to select the PCI configuration sub-menu in order to configure the PCI devices. PS2 Mouse You need to enable PS2 mouse to use USB mouse under Win 95 or NT 4.0. Legacy USB Support Again, you need to enable to use USB mouse under Win 95 or NT 4.0.
  • Page 35: I/O Device Configuration Sub-Menu

    Enabled option is selected the User configures the device. This port must be selected Auto, OS Controlled, or Enabled if the Touch Screen option is installed on the Clean Screen II. The default is Auto. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility I/O Device Configuration...
  • Page 36 Floppy Disk Controller This option enables or disables the onboard floppy disk controller. The choices for this option are: Auto, OS Controlled, Enabled, or Disabled. When the Auto option is selected, the BIOS or the OS configures the device. When the OS Controlled option is selected, the OS configures the device.
  • Page 37: Power Management Menu

    Suspend mode from Standby mode, or it disables Suspend Timeout. The options are: Off, 5 min, 10 min, 20 min, 30 min, 40 min, and 60 min. The default is Off. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility...
  • Page 38 Resume On Time This options are Off and On. The default is Off. Resume Time The default is 00:00:00. IDE Monitoring IDE monitoring is enabled. This means access to the IDE drive will not allow the system to enter a power management state. Access to the IDE will cause wake-up. Note: These options take effect only under DOS.
  • Page 39: Boot Menu

    Change the sequence and the drive lettering of a device by selecting it with < > or < > and moving it with the <+> or <-> key. 3. Removable Format Select the format used by the removable media. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility Boot Exit...
  • Page 40: Exit Menu

    Exit Menu The options in this menu allow the user to save CMOS settings and exiting, or abandon changes and exit the system. Main Advanced Power Save Changes & Exit Discard Changes & Exit Get Default Values Load Previous Values Save Changes Exit &...
  • Page 41: Chapter Six: Care And Cleaning

    Although such cleaning should be perfectly safe, we nevertheless recommend cutting power to the unit whenever possible before cleaning. Although the Clean Screen II and its power supply meet UL2601 standards, your peripherals or wall socket may not. Planar Clean Screen II PC User’s Manual...
  • Page 42: Reference Guide

    REFERENCE GUIDE Appendix A: Product Specifications General Specifications The Clean Screen II is an IBM compatible PC integrated with a color LCD screen. It supports an Intel Socket 9 Pentium 266 MHz microprocessor and memory configurations to 256 MB FPM, EDO DRAM, to 256 MB 66 MHz SyncDRAM. The system supports all EIDE and Ultra DMA/33 hard drives in the 3.5-inch form factor.
  • Page 43: External Serial Ports

    +5 V to power the disk drive, which will be current limited by Raychem Polyfuses to 1 A max. The connector for this port is unique to the Clean Screen II, so a Planar-supplied drive with custom cables should be used. Only pre-formatted diskettes should be used.
  • Page 44: Environmental Specifications

    Environmental Specifications Operating Temperature Operating Humidity Operating Shock EMI Standards Conducted Limits UL and C-UL Safety Certification United States Standards Canadian Standards Connectors Power Supply The Clean Screen II is rated to work from 90 to 250 VAC at 47 – 63 Hz. Line Voltage Line Frequency Power Output...
  • Page 45: Appendix B: Programming Interface

    PCI enumeration (i.e. power-up). DMAs PCS PC-compatible DMA channels: DMA2 8-bit DMA4 DMA5 16-bit DMA6 16-bit DMA7 16-bit Planar Clean Screen II PC User’s Manual Com2 Com1 Memory Touch Com4 Com3 Parity Screen Floppy Disk Controller DMA0–DMA3 cascade unassigned...
  • Page 46: I/O Address List

    I/O Address List Never attempt to access an I/O address for which no device exists. I/O Address 0000 to 000F 0020 to 0021 002E 002F 0040 to 0043 0060 to 0064 0070 to 0071 0080 to 0087 0088 to 008F 00A0 to 00A1 00B2 to 00B3 00C0 to 00DE...
  • Page 47: Appendix C: Troubleshooting

    If this type of error occurs, refer to the error codes and messages listed at the end of this chapter. Confirm that the operating system has loaded. Planar Clean Screen II PC User’s Manual...
  • Page 48: Boot Failures

    Boot Failures The System BIOS attempts to display an error message on the display and halts when it encounters the following error conditions. 1. Fixed disk error Causes: • No drive connected • Configured for 0 cylinders • Controller reset failed •...
  • Page 49: Problems At Initial System Startup

    This can corrupt or destroy data files. If you are experiencing voltage spikes on the power line, install a surge suppressor between the power outlet and the system power cord. ______ Try reseating the memory module. Planar Clean Screen II PC User’s Manual...
  • Page 50: Problems Running New Application Software

    Problems Running New Application Software Problems that occur when you install or run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. In some instances newly installed software may affect a previously installed software package. Go through the checklist below to see if the situation is one that may be easily corrected.
  • Page 51: Problems And Suggestions

    POST Hard drive light does not go on when drive is in use or is tested by POST Planar Clean Screen II PC User’s Manual What to do Make sure all cables are installed correctly.
  • Page 52 What happens System does not power-up Power-on light does not go on Prompt doesn’t appear after system boots System halts before completing POST What to do Check AC power receptacle. Check plug into power adapter. Check plug into Clean Screen II head. Check fuse.
  • Page 53: Error And Information Messages

    DMA Controller Error Drive Not Ready Error Floppy Disk Controller Failure Floppy Drive A: Failure Floppy Drive B: Failure Planar Clean Screen II PC User’s Manual Explanation 3 times) Hardware error. Unplug the Clean Screen II 1 times) and contact your Planar Customer Service 3 times) Center.
  • Page 54 Error Message Gate A20 Error Invalid Boot Diskette Keyboard Controller Error Keyboard is Locked . . . Please Unlock It Keyboard Stuck Key Detected Master DMA Controller Error Master Interrupt Controller Error Memory Size Decreased Off Board Parity Error Slave DMA Controller Error Slave Interrupt Controller System Memory Size Mismatch Timer Channel 2 Error...
  • Page 55: Pci Configuration Status And Error Messages

    Serial Port 1 Resource Conflict Serial Port 2 Resource Conflict Static Device Resource Conflict Device Resource Conflict Planar Clean Screen II PC User’s Manual Explanation The floppy disk controller has requested a resource that is already in use. The ESCD data was reinitialized because of an NVRAM checksum error.
  • Page 56: Resetting The System

    Resetting the System To reset the system from the keyboard, press the key sequence: <Ctrl + Alt + Del> You can also reset the system by shutting the system power off and then powering back up. To do this: 1. Turn the power off. 2.
  • Page 57: Appendix D: Touch Screen (Optional)

    If you are unsuccessful installing the ELO drivers or if the touch screen has other problems, please contact ELO’s technical support line at (423) 220-4299 or http:\\www.elotouch.com. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility I/O Device Configuration...
  • Page 58: Appendix E: Technical Support

    In-transit damage is not covered by the warranty. We suggest you always insure your shipment. Planar will only pay for the return shipment by surface transportation. It is the responsibility of the sender to prepay transportation charges.
  • Page 59 Planar Clean Screen II PC User’s Manual...
  • Page 60 U.S. & Canada: Planar Display Solutions 13950 SW Karl Braun Dr. P.O. Box 4001 Beaverton, Oregon 97076 -4001 USA Tel: (800) 893-8885 Tel: (503) 614 - 4100 Fax: (503) 614 - 4194 www.pds.planar.com 3/99 Part Number: C3DOC-2 European & Far East Sales: Planar International Ltd.

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