Page 3
This publication may not be reproduced, stored in a retrieval system, or transmitted by any means without prior written permission of Planar Display Solutions. Clean Screen is a trademark and Planar and The Definition of Quality are registered trademarks of Planar Display Solutions. IBM is a registered trademark of International Business Machines Corporation.
U.S. Federal Communications Commission (FCC) Requirements The Planar Clean Screen II PC has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference when the equipment is operated in a commercial environment.
The goods sold hereunder are warranted for a period of two years from date of shipment unless otherwise agreed to by Buyer and Planar. No extension of the warranty will be given during the time the goods are in Planar’s possession.
Services Department professionals. We are not going to tell you things you already know about PCs. We will cover what is unique about a Planar Clean Screen II and what you need to know to successfully install and set them up. We encourage you to look through the entire manual before you begin.
External floppy drive Safety Instructions Your Planar Clean Screen II PC has been designed, assembled, and inspected to ensure both the highest quality product and greatest level of safety for the user. To maintain both quality and safety, you must follow the instructions in the manual and the following safety guidelines.
Front Panel Figure 1 Connections (Bottom) Power Switch Power Connector Figure 2 Planar Clean Screen II PC User’s Manual USB 1 COM A USB 2 COM B Floppy Keyboard Connector Power-on Light Hard Disk PC Card Slot...
Chapter One: The Installation Express If you are an experienced technician who has installed Clean Screen II PCs, then check out Chapter One: The Installation Express. It covers the major steps. If you are the least bit unsure of any step, please resume reading the rest of the manual. 1.
Chapter Two: The Clean Screen II PC Welcome Thank you for purchasing Planar’s Clean Screen II color LCD personal computer, an IBM patible PC integrated with a full color LCD VGA display. The Clean Screen II PC combines Intel ®...
The Clean Screen II PC does not include an integrated floppy disk. There is provision for externally accessing a floppy disk drive through a custom connector. This is for diagnostic and service use only. Front Panel Figure 4 Connections (Bottom) Power Switch Power...
Back Housing Figure 6 — Remove the back housing to gain access to the unit. Inside Fuse Figure 7 Planar Clean Screen II PC User’s Manual Twelve T25 Torx screws Four holes for standard Planar mounting options ( ⁄ Three T20 Torx screws...
Page 16
Do not remove the T-Bar or the standoffs. Their removal is not necessary to install or replace the battery, hard disk, memory, or fuse. The display unit contained beneath the motherboard uses high voltages. The display unit is not field serviceable and its connections are easily damaged.
Chapter Three: Hardware Installation and This chapter refers to installing or replacing options within the Clean Screen II itself. Instructions on installing the Clean Screen II onto a standard Planar mounting option will come with the mounting equipment itself. Removing the Back Housing Figure 8 Power down unit first and disconnect it from the power source.
Installing Memory Memory Slot with Memory Installed Figure 9 Do not remove the T-Bar or standoffs. To remove a memory module 1. Remove back housing as above. 2. Placing your hands on both sides of the T-Bar, gently open both side catches simultaneously (apply pressure to the plastic part of the catch, not the metal spring).
1M to 16M 00100000-00FFFFFF 16M to 64M 01000000-0FFFFFFF 64M to (4.0G–512K) 10000000-FFF7FFFF Top 512K to Top 16K FFF80000-FFFFFFFF Planar Clean Screen II PC User’s Manual Region DRAM VGA memory Shadowed VGA BIOS ISA bus or UBE Shadowed System ROM BIOS...
Replacing the Hard Disk Drive HDD mounting location HDD Power HDD Interface Cable Figure 10 Removing the existing hard disk 1. Remove the back housing as above. 2. Locate the hard disk. 3. Remove the four screws that secure the hard disk to the hard disk cage. 4.
CMOS settings saved in your flash memory. See Chapter Five: BIOS Setup for details. Technical Note: Before removing the battery you must ensure the CMOS is backed up in flash memory. See Chapter Five: BIOS Setup. Planar Clean Screen II PC User’s Manual...
Replacing the Fuse Fuse (F5) Bussman GDA-5A, 5 A Figure 12 Use only the fuse specified below to prevent damage to the Clean Screen II. Fuse: F5 Bussman GDA-5A, 5 A 1. Remove the back housing as above. 2. Using a small (jeweler-type) flat screwdriver, gently pry up on the fuse. 3.
1. Use the drawing above to create a template for greater accuracy in locating the mounting holes on your hardware. 2. Mount the Clean Screen II in such a way as to NOT block the rear cooling vents. Planar rec- ommends a minimum of 1" rear clearance.
Chapter Four: System Setup Attach the keyboard and all peripherals before you power up the unit. All connections are made at the bottom of the unit. If you have not yet attached the Clean Screen II PC to a standard mount- ing bracket, then lay the unit face down before you attach the keyboard and peripherals.
If you will be using AC power, you will need to use the AC power supply adapter that was packed with your Clean Screen II. If you will be using a Planar mounting stand with batteries, you will use its power connector. To prevent accidental power disconnect, always secure the power plug into the jack using the attached thumb screws.
Powering Up the Clean Screen II PC Figure 15 Power On Once the keyboard, mouse, power, and all peripherals have been connected, use the power switch located beneath the power-on indicator to power up the unit. Always power down the unit before you connect or disconnect any peripheral. Setup (<F2>) When the screen first writes, press <F2>...
Programmed I/O, Ultra DMA/33, and the Intel/Microsoft INT13 disk extensions. These features are automatically configured in the IDE setup menus if the System BIOS has determined (through autotyping information) that the installed hard disk is capable of supporting them. Planar Clean Screen II PC User’s Manual...
Main Menu Main Advanced System Time: System Date: Legacy Diskette A: Primary Master: Primary Slave: Memory Cache: Boot Options: UBE Shadow Control: Boot-time Diagnostic Screen: System Memory: Extended Memory: Help Select Item ESC Exit Select Menu Figure 16 — Main BIOS Setup menu. The first screen you’ll see is the Main menu.
This field is not editable and displays the amount of conventional memory (below 1 MB). No user interaction is required. Extended Memory This field is not editable and displays the amount of extended memory (above 1 MB). No user interaction is required. Planar Clean Screen II PC User’s Manual...
Primary Master/Slave Sub-Menus (under Main Menu) The system supports two IDE devices. The following menu is representative of the menus for each of these devices. The detailed characteristics for each connected drive is available in this sub menu. Autotype Fixed Disk: Multi-Sector Transfers: LBA Mode Control: 32-Bit I/O:...
Page 31
Disabled, Mode 0, Mode 1, and Mode 2. The default is Disabled. USB Legacy Support This option allows for USB support of non-USB supported operating systems. Enabling of this option can cause system conflicts with operating systems that support USB. The default is Disabled. Planar Clean Screen II PC User’s Manual...
Boot Options Sub-Menu (under Main Menu) Summary Screen: Numlock: Keyclick: Keyboard Auto-Repeat Mode: Keyboard Auto-Repeat Delay: Boot Delay: Help Select Item ESC Exit Select Menu Figure 18 — Boot Options Sub-Menu Numlock This option is used to enable or disable the Numlock feature of the keyboard on booting. This enables the use of the keypad numbers.
1024 cylinders. This allows access to hard disks up to 8 GB (1024C x 255H x 63S) in size without special drivers or LBA. The default is DOS. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility...
Page 34
PCI Configuration Sub-Menu This option is used to select the PCI configuration sub-menu in order to configure the PCI devices. PS2 Mouse You need to enable PS2 mouse to use USB mouse under Win 95 or NT 4.0. Legacy USB Support Again, you need to enable to use USB mouse under Win 95 or NT 4.0.
Enabled option is selected the User configures the device. This port must be selected Auto, OS Controlled, or Enabled if the Touch Screen option is installed on the Clean Screen II. The default is Auto. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility I/O Device Configuration...
Page 36
Floppy Disk Controller This option enables or disables the onboard floppy disk controller. The choices for this option are: Auto, OS Controlled, Enabled, or Disabled. When the Auto option is selected, the BIOS or the OS configures the device. When the OS Controlled option is selected, the OS configures the device.
Suspend mode from Standby mode, or it disables Suspend Timeout. The options are: Off, 5 min, 10 min, 20 min, 30 min, 40 min, and 60 min. The default is Off. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility...
Page 38
Resume On Time This options are Off and On. The default is Off. Resume Time The default is 00:00:00. IDE Monitoring IDE monitoring is enabled. This means access to the IDE drive will not allow the system to enter a power management state. Access to the IDE will cause wake-up. Note: These options take effect only under DOS.
Change the sequence and the drive lettering of a device by selecting it with < > or < > and moving it with the <+> or <-> key. 3. Removable Format Select the format used by the removable media. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility Boot Exit...
Exit Menu The options in this menu allow the user to save CMOS settings and exiting, or abandon changes and exit the system. Main Advanced Power Save Changes & Exit Discard Changes & Exit Get Default Values Load Previous Values Save Changes Exit &...
Although such cleaning should be perfectly safe, we nevertheless recommend cutting power to the unit whenever possible before cleaning. Although the Clean Screen II and its power supply meet UL2601 standards, your peripherals or wall socket may not. Planar Clean Screen II PC User’s Manual...
REFERENCE GUIDE Appendix A: Product Specifications General Specifications The Clean Screen II is an IBM compatible PC integrated with a color LCD screen. It supports an Intel Socket 9 Pentium 266 MHz microprocessor and memory configurations to 256 MB FPM, EDO DRAM, to 256 MB 66 MHz SyncDRAM. The system supports all EIDE and Ultra DMA/33 hard drives in the 3.5-inch form factor.
+5 V to power the disk drive, which will be current limited by Raychem Polyfuses to 1 A max. The connector for this port is unique to the Clean Screen II, so a Planar-supplied drive with custom cables should be used. Only pre-formatted diskettes should be used.
Environmental Specifications Operating Temperature Operating Humidity Operating Shock EMI Standards Conducted Limits UL and C-UL Safety Certification United States Standards Canadian Standards Connectors Power Supply The Clean Screen II is rated to work from 90 to 250 VAC at 47 – 63 Hz. Line Voltage Line Frequency Power Output...
I/O Address List Never attempt to access an I/O address for which no device exists. I/O Address 0000 to 000F 0020 to 0021 002E 002F 0040 to 0043 0060 to 0064 0070 to 0071 0080 to 0087 0088 to 008F 00A0 to 00A1 00B2 to 00B3 00C0 to 00DE...
If this type of error occurs, refer to the error codes and messages listed at the end of this chapter. Confirm that the operating system has loaded. Planar Clean Screen II PC User’s Manual...
Boot Failures The System BIOS attempts to display an error message on the display and halts when it encounters the following error conditions. 1. Fixed disk error Causes: • No drive connected • Configured for 0 cylinders • Controller reset failed •...
This can corrupt or destroy data files. If you are experiencing voltage spikes on the power line, install a surge suppressor between the power outlet and the system power cord. ______ Try reseating the memory module. Planar Clean Screen II PC User’s Manual...
Problems Running New Application Software Problems that occur when you install or run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. In some instances newly installed software may affect a previously installed software package. Go through the checklist below to see if the situation is one that may be easily corrected.
POST Hard drive light does not go on when drive is in use or is tested by POST Planar Clean Screen II PC User’s Manual What to do Make sure all cables are installed correctly.
Page 52
What happens System does not power-up Power-on light does not go on Prompt doesn’t appear after system boots System halts before completing POST What to do Check AC power receptacle. Check plug into power adapter. Check plug into Clean Screen II head. Check fuse.
Serial Port 1 Resource Conflict Serial Port 2 Resource Conflict Static Device Resource Conflict Device Resource Conflict Planar Clean Screen II PC User’s Manual Explanation The floppy disk controller has requested a resource that is already in use. The ESCD data was reinitialized because of an NVRAM checksum error.
Resetting the System To reset the system from the keyboard, press the key sequence: <Ctrl + Alt + Del> You can also reset the system by shutting the system power off and then powering back up. To do this: 1. Turn the power off. 2.
If you are unsuccessful installing the ELO drivers or if the touch screen has other problems, please contact ELO’s technical support line at (423) 220-4299 or http:\\www.elotouch.com. Planar Clean Screen II PC User’s Manual PhoenixBIOS Setup Utility I/O Device Configuration...
In-transit damage is not covered by the warranty. We suggest you always insure your shipment. Planar will only pay for the return shipment by surface transportation. It is the responsibility of the sender to prepay transportation charges.
Page 59
Planar Clean Screen II PC User’s Manual...
Page 60
U.S. & Canada: Planar Display Solutions 13950 SW Karl Braun Dr. P.O. Box 4001 Beaverton, Oregon 97076 -4001 USA Tel: (800) 893-8885 Tel: (503) 614 - 4100 Fax: (503) 614 - 4194 www.pds.planar.com 3/99 Part Number: C3DOC-2 European & Far East Sales: Planar International Ltd.