No Sound - Pioneer Elite VSX-33 Operating Instructions Manual

12 Additional information
Symptom
AMP ERR blinks in the display,
then the power automatically
switches off. The ADVANCED
MCACC blinks and the power
does not turn on.
The PQLS flashes and power
turns off.
AMP OVERHEAT and the
power indicator flash and the
power turns off.
The receiver suddenly power
off or ADVANCED MCACC
flashes.
Display blinks 12V TRG ERR.

No sound

Symptom
No sound is output when an
input function is selected.
No sound is output from the
front speakers.
No sound from the surround or
center speakers.
No sound from surround back
speakers.
No sound from front height or
front wide speakers.
No sound from subwoofer.
90
En
Remedy
• The receiver may have a serious problem. Do not try switching the receiver on. Unplug the receiver
from the wall and call a Pioneer authorized independent service company.
• There is a problem with the receiver's power unit or fan. Try turning on the power after 1 minute. If
the same thing happens, the receiver is damaged. Unplug the receiver from the wall and call a
Pioneer authorized independent service company. (Other symptoms may appear when the power is
turned on.)
• Allow the unit to cool down in a well-ventilated place before switching back on.
• Wait at least 1 minute, then try turning the power on again.
• The power unit is damaged. Unplug the receiver from the wall and call a Pioneer authorized
independent service company.
• An error has arisen in the 12 V trigger jacks. Reconnect accurately then turn the power back on.
Remedy
• Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).
• Make sure the correct input function is selected.
• Check that the MCACC setup microphone is disconnected.
• Make sure the correct input signal is selected (press SIGNAL SEL). Note that when PCM is
selected, you won't be able to hear any other signal format.
• Check that the source component is connected properly (see Connecting your equipment on
page 15).
• Check that the speakers are connected properly (see Connecting the speakers on page 19).
• Check that the Stereo listening mode or the Front Stage Surround Advance mode isn't selected;
select one of the surround listening modes (see Listening in surround sound on page 52).
• Check that the surround/center speakers are not set to NO (see Speaker Setting on page 83).
• Check the channel level settings (see Channel Level on page 84).
• Check the speaker connections (see Connecting the speakers on page 19).
• Check that the surround back speakers are set to LARGE or SMALL, and the surround speakers
are not set to NO (see Speaker Setting on page 83).
• Check the speaker connections (see Connecting the speakers on page 19). If only one surround
back speaker is connected, make sure it's connected to the left channel speaker terminal.
• Surround back speakers will not play while the Speaker System is set to Speaker B and audio is
being played through speaker B.
• Check that the front height or front wide speakers are set to LARGE or SMALL, and the surround
speakers are not set to NO (see Speaker Setting on page 83).
• Check the speaker connections (see Connecting the speakers on page 19).
• Check that the subwoofer is connected properly, switched on and the volume turned up.
• If your subwoofer has a sleep function, make sure it is switched off.
• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 83).
• The crossover frequency may be set too low; try setting it higher to match the characteristics of
your other speakers (see Speaker Setting on page 83).
• If there is very little low frequency information in the source material, change your speaker settings
to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on
page 83).
• Check that the LFE channel is not set to OFF, or to a very quiet setting (see Setting the Audio options
on page 59).
• Check the speaker level settings (see Channel Level on page 84).