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FAQs
10
Is there an accessory missing?
• Check the 'This pack contains' panel on the box to make sure the part is included with your machine.
,
Why won'
' t my pressure washer turn on?
• Make sure the on/off switch is set to the 'I' position.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with a 13amp fuse.
• Check if your RCD has been tripped, if it has tripped, reset it.
• The power cord maybe damaged.
,
Why won'
' t the water/solution dispense?
• The pump may have stopped, make sure the on/off switch is set to the 'I' position and check the plug
fuse.
• The pump may have stopped. This may be because of overheating due to poor water supply. Check the
water flow rate to your water supply.
• Hose may be blocked or kinked, check for leaks in the hose and clear any blockages. Straighten out the
hose to ensure no kinks and check the hose pipe connections to the tap and water inlet.
• There may be an air lock. To unlock the trigger safety lock, squeeze the trigger to release water before
the machine is switched on.
• Check assembly of solution application bottle Go to the 'Operation' pages. Nozzle/accessory may be
blocked, clear any blockages and clean nozzle Go to the 'Maintenance' page.
Why won' , ' t my pressure washer reach operating pressure?
• Hose may be blocked or kinked, check for leaks in the hose and clear any blockages. Straighten out the
hose to ensure no kinks and check the hose pipe connections to the tap and water inlet.
• Nozzle may be blocked, clear any blockages and clean nozzle.
Go to the 'Maintenance' page.
• Remove and clean the water inlet filter Go to the 'Maintenance' page.
• Check the water flow rate to your water supply.
Please affix proof of purchase/receipt here
In the event of a claim under warranty this receipt must be produced.
WARRANTY
1. Home of Living Brands (Pty) Limited warrants to the original purchaser of this product ("the
customer") that this product will be free of defects in quality and workmanship which under normal
personal, family or household use and purpose may manifest within a period of 1 (one) year from
the date of purchase )"warranty period").
2. Where the customer has purchased a product and it breaks, is defective or does not work
properly for the intended purpose, the customer must notify the supplier from whom the customer
bought the product ("the supplier") thereof within the warranty period. Any claim in terms of this
warranty must be supported by a proof of purchase. If proof of purchase is not available, then
repair, and/or service charges may be payable by the customer to the supplier.
3. The faulty product must be taken to the supplier's service centre to exercise the warranty.
4. The supplier will refund, repair, or exchange the product in terms of this warranty subject to
legislative requirements. This warranty shall be valid only where the customer has not broken
the product himself, or used the product for something that it is not supposed to be used for. The
warranty does not include and will not be construed to cover products damaged as a result of
disaster, misuse, tamper, abuse or any unauthorised modification or repair of the product.
5. This warrant will extend only to the product provided at the date of the purchase and not to any
expendables attached or installed by the customer.
6. If the customer requests that the supplier repairs the product and the product breaks or fails
to work properly within 3 (three) months of the repair and not as a result of misuse, tampering or
modification by or on behalf of the customer, then the supplier may replace the product or pay a
refund to the customer.
7. The customer may be responsible for certain costs where the products returned are not in the
original packaging, or if the packaging is damaged. This will be deducted from any refund paid
to the customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG
CAPE TOWN
DURBAN
www.hoover.za.com
WARRANTY
11
TEL NO. (001) 490-9600
TEL NO. (021) 552-5161
TEL NO. (031) 792-6000
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